[GH-ISSUE #1266] proxy.man/ssl is not loading when trying to install certificate on iOS Device #1261

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opened 2026-03-03 19:49:46 +03:00 by kerem · 10 comments
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Originally created by @mrk-han on GitHub (Jun 24, 2022).
Original GitHub issue: https://github.com/ProxymanApp/Proxyman/issues/1266

Originally assigned to: @NghiaTranUIT on GitHub.

Proxyman version? (Ex. Proxyman 1.4.3)

Version 3.6.0 (30600) Free Version

iPhone Version:
iOS 15.5

macOS Version? (Ex. mac 10.14)

12.3.1 Monterey

Steps to reproduce

  • Install Proxyman fresh

  • Install and trust root certificate via Certificates menu

  • Load iOS help screen by selecting "Install certificate on iOS devices"

  • Follow the instructions, have devices on same internet connection, and when accessing proxy.man/ssl on the device, the request hangs.

Expected behavior

The application delivers the certificate to the iOS device for installation.

Originally created by @mrk-han on GitHub (Jun 24, 2022). Original GitHub issue: https://github.com/ProxymanApp/Proxyman/issues/1266 Originally assigned to: @NghiaTranUIT on GitHub. **Proxyman version? (Ex. Proxyman 1.4.3)** Version 3.6.0 (30600) Free Version **iPhone Version:** iOS 15.5 **macOS Version? (Ex. mac 10.14)** 12.3.1 Monterey **Steps to reproduce** - Install Proxyman fresh - Install and trust root certificate via Certificates menu - Load iOS help screen by selecting "Install certificate on iOS devices" - Follow the instructions, have devices on same internet connection, and when accessing proxy.man/ssl on the device, the request hangs. **Expected behavior** The application delivers the certificate to the iOS device for installation.
kerem 2026-03-03 19:49:46 +03:00
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@NghiaTranUIT commented on GitHub (Jun 24, 2022):

Hey, there are many things can cause this issue, such as the Firewall option, incorrect IP, the VPN app, etc.

Please checkout this troubleshooting which I collect all common issue: https://docs.proxyman.io/troubleshooting/my-ios-devices-couldnt-connect-to-proxyman-via-proxy

<!-- gh-comment-id:1165678929 --> @NghiaTranUIT commented on GitHub (Jun 24, 2022): Hey, there are many things can cause this issue, such as the Firewall option, incorrect IP, the VPN app, etc. Please checkout this troubleshooting which I collect all common issue: https://docs.proxyman.io/troubleshooting/my-ios-devices-couldnt-connect-to-proxyman-via-proxy
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@mrk-han commented on GitHub (Jun 24, 2022):

Double checking all of these now, will respond soon

<!-- gh-comment-id:1165680852 --> @mrk-han commented on GitHub (Jun 24, 2022): Double checking all of these now, will respond soon
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@mrk-han commented on GitHub (Jun 24, 2022):

image
<!-- gh-comment-id:1165681284 --> @mrk-han commented on GitHub (Jun 24, 2022): <img width="668" alt="image" src="https://user-images.githubusercontent.com/22263679/175566990-9af9c8cf-7a07-48b1-b915-86ebffa872ae.png">
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@mrk-han commented on GitHub (Jun 24, 2022):

Stealth mode turned on above might be the reason?

<!-- gh-comment-id:1165681632 --> @mrk-han commented on GitHub (Jun 24, 2022): Stealth mode turned on above might be the reason?
Author
Owner

@NghiaTranUIT commented on GitHub (Jun 24, 2022):

Stealth mode turned on above might be the reason?

Yes, probably, please try turning it off, and make sure no VPN app on both iOS and macOS apps.

Not sure what iOS version you're using? If you're using iOS 16 beta 1, you might encounter this issue because the Beta build is buggy.

<!-- gh-comment-id:1165682456 --> @NghiaTranUIT commented on GitHub (Jun 24, 2022): > Stealth mode turned on above might be the reason? Yes, probably, please try turning it off, and make sure no VPN app on both iOS and macOS apps. Not sure what iOS version you're using? If you're using iOS 16 beta 1, you might encounter this issue because the Beta build is buggy.
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@mrk-han commented on GitHub (Jun 24, 2022):

I'm on iOS 15.5 -- I'm going to double check our company has port 9090 unblocked, or maybe try changing to Charles' default port cause I know that's open -- and I'll try to turn off stealth mode, but it looks like it's controlled by security software.

<!-- gh-comment-id:1165684689 --> @mrk-han commented on GitHub (Jun 24, 2022): I'm on iOS 15.5 -- I'm going to double check our company has port 9090 unblocked, or maybe try changing to Charles' default port cause I know that's open -- and I'll try to turn off stealth mode, but it looks like it's controlled by security software.
Author
Owner

@mrk-han commented on GitHub (Jun 24, 2022):

Thanks for the incredibly fast response by the way, I am loving Proxyman (just been only using it with simulators until this point). It is a game changer.

<!-- gh-comment-id:1165685083 --> @mrk-han commented on GitHub (Jun 24, 2022): Thanks for the incredibly fast response by the way, I am loving Proxyman (just been only using it with simulators until this point). It is a game changer.
Author
Owner

@NghiaTranUIT commented on GitHub (Jun 24, 2022):

If Charles works fine, you can check what port the Chares is running. Then you can set Proxyman to this port (in Preference -> Port Number). I guess the security team might unblock Charles's port (8080).

Thanks for the incredibly fast response by the way, I am loving Proxyman (just been only using it with simulators until this point). It is a game changer.

Appreciate it 🙌 😄

<!-- gh-comment-id:1165686333 --> @NghiaTranUIT commented on GitHub (Jun 24, 2022): If Charles works fine, you can check what port the Chares is running. Then you can set Proxyman to this port (in Preference -> Port Number). I guess the security team might `unblock` Charles's port (8080). > Thanks for the incredibly fast response by the way, I am loving Proxyman (just been only using it with simulators until this point). It is a game changer. Appreciate it 🙌 😄
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Owner

@mrk-han commented on GitHub (Jun 24, 2022):

Got everything working! It was likely some wifi configuration thing on my work's network. Everything worked perfectly on my home wifi.

Thanks for your help!

<!-- gh-comment-id:1166101086 --> @mrk-han commented on GitHub (Jun 24, 2022): Got everything working! It was likely some wifi configuration thing on my work's network. Everything worked perfectly on my home wifi. Thanks for your help!
Author
Owner

@NghiaTranUIT commented on GitHub (Jun 25, 2022):

Glad to hear that 👍

<!-- gh-comment-id:1166157824 --> @NghiaTranUIT commented on GitHub (Jun 25, 2022): Glad to hear that 👍
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