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[GH-ISSUE #1232] No Internet Connection after configuring proxy settings on iPhone #1226

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opened 2026-03-03 19:49:28 +03:00 by kerem · 3 comments
kerem commented 2026-03-03 19:49:28 +03:00
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Originally created by @khaptonstall on GitHub (May 11, 2022).
Original GitHub issue: https://github.com/ProxymanApp/Proxyman/issues/1232

Proxyman version? (Ex. Proxyman 1.4.3)

3.4.0

macOS Version? (Ex. mac 10.14)

12.3.1

Steps to reproduce

  1. Install Proxyman on macOS
  2. Open iOS Setup Guide
  3. Install and trust Root Certificate
  4. Follow steps to configure Wifi settings on iPhone (iOS 15.3.1)
  5. Open Safari
  6. Navigate to proxy.man/ssl
  7. Unable to connect

Additionally:

  • I cannot connect to any website after performing these steps
  • iOS Wifi settings for my connected network now show "No Internet Connection"
  • I'm on a home network (not a corporate network)

This was working just fine for me yesterday (in fact I've been using Proxyman without issue for months on these two devices). I also tried the same steps using my iPhone on a separate MacBook, and then tried the same steps on both MacBooks with a new iPhone, but kept hitting the same issue.

Also went through all steps in the Troubleshooting guide to verify my setup is correct.

Expected behavior

I'm able to download and install a certificate, then view iPhone traffic on my Mac.

Please let me know what additional info (if any) that I could provide in order to help debug this.

Originally created by @khaptonstall on GitHub (May 11, 2022). Original GitHub issue: https://github.com/ProxymanApp/Proxyman/issues/1232 ### Proxyman version? (Ex. Proxyman 1.4.3) 3.4.0 ### macOS Version? (Ex. mac 10.14) 12.3.1 ### Steps to reproduce 1. Install Proxyman on macOS 2. Open iOS Setup Guide 3. Install and trust Root Certificate 4. Follow steps to configure Wifi settings on iPhone (iOS 15.3.1) 5. Open Safari 6. Navigate to proxy.man/ssl 7. Unable to connect Additionally: - I cannot connect to _any_ website after performing these steps - iOS Wifi settings for my connected network now show "No Internet Connection" - I'm on a home network (not a corporate network) This was working just fine for me yesterday (in fact I've been using Proxyman without issue for months on these two devices). I also tried the same steps using my iPhone on a separate MacBook, and then tried the same steps on both MacBooks with a new iPhone, but kept hitting the same issue. Also went through all steps in the [Troubleshooting](https://docs.proxyman.io/troubleshooting/my-ios-devices-couldnt-connect-to-proxyman-via-proxy) guide to verify my setup is correct. ### Expected behavior I'm able to download and install a certificate, then view iPhone traffic on my Mac. Please let me know what additional info (if any) that I could provide in order to help debug this.
kerem closed this issue 2026-03-03 19:49:29 +03:00
kerem commented 2026-03-03 19:49:29 +03:00
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@khaptonstall commented on GitHub (May 11, 2022):

Update: I tested this out by switching my devices to a new network (using a personal hotspot) and everything between the iPhone and Mac work as expected. 🤔

My home network is using Xfinity and their xFi Advanced Gateway (XB7).

<!-- gh-comment-id:1124366583 --> @khaptonstall commented on GitHub (May 11, 2022): **Update:** I tested this out by switching my devices to a new network (using a personal hotspot) and everything between the iPhone and Mac work as expected. 🤔 My home network is using Xfinity and their [xFi Advanced Gateway (XB7)](https://www.xfinity.com/support/articles/broadband-gateways-userguides).
kerem commented 2026-03-03 19:49:29 +03:00
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@khaptonstall commented on GitHub (May 11, 2022):

I ended up restarting my router and the issue has resolved 🎉

<!-- gh-comment-id:1124392118 --> @khaptonstall commented on GitHub (May 11, 2022): I ended up restarting my router and the issue has resolved 🎉
kerem commented 2026-03-03 19:49:29 +03:00
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@NghiaTranUIT commented on GitHub (May 12, 2022):

Glad to know that you've resolved it 🎉

Sometime, restart the router does the trick 😄

<!-- gh-comment-id:1124405476 --> @NghiaTranUIT commented on GitHub (May 12, 2022): Glad to know that you've resolved it 🎉 Sometime, restart the router does the trick 😄
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