mirror of
https://github.com/ProxymanApp/Proxyman.git
synced 2026-04-26 00:25:56 +03:00
[GH-ISSUE #1172] WS Message more than 5120 characters isn't shown in full #1166
Labels
No labels
Discussion
Feature request
In Progress...
Plugins
Waiting response
Windows
Windows
bug
duplicate
enhancement
feature
good first issue
iOS
macOS 10.11
question
wontfix
✅ Done
No milestone
No project
No assignees
1 participant
Notifications
Due date
No due date set.
Dependencies
No dependencies set.
Reference
starred/Proxyman#1166
Loading…
Add table
Add a link
Reference in a new issue
No description provided.
Delete branch "%!s()"
Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?
Originally created by @anton-a-galkin on GitHub (Mar 12, 2022).
Original GitHub issue: https://github.com/ProxymanApp/Proxyman/issues/1172
Originally assigned to: @NghiaTranUIT on GitHub.
macOS Version?
macOS 12.2.1
Steps to reproduce
Expected behavior
Received WS message with more than 5120 characters is displayed in full without shrinking.
@NghiaTranUIT commented on GitHub (Mar 12, 2022):
Just wondering:
Do you mean that it has a
...in the end?From what I know, we didn't limit the WS message length in our app unless Swift-NIO-Websocket does it behind the scenes.
@anton-a-galkin commented on GitHub (Mar 12, 2022):
It looks like unexpected break of phrase without any dots (on screenshot there's the end of the message with unexpected break). I've checked received data in IDE and there're is no problems with display message in full.
@NghiaTranUIT commented on GitHub (Mar 12, 2022):
Thanks. I've double-checked that we set the WebSocket's MaxFrameSize as UInt32.max, which is 4294967295 bytes. Default is
1 << 14, which is 16384 bytes.It seems it's a UI issue. I'm going to reproduce it, fix it and send you a beta build 👍
@NghiaTranUIT commented on GitHub (Mar 13, 2022):
@angalo2194 I've tested to send a huge message to the WSS server at wss://ws.ifelse.io.
As you can see, Proxyman displays the full WS message, which lengths 126745 bytes. I don't see any unexpected break?
If you don't mind, you can right-click on the WS -> Export -> Proxyman Log -> Send to support@proxyman.io
We'd like to investigate your issue 👍
@NghiaTranUIT commented on GitHub (Mar 13, 2022):
@angalo2194 if you've encountered the app is unresponsive when displaying a large WS Message, please check out this build: https://github.com/ProxymanApp/Proxyman/issues/1173 👍
@anton-a-galkin commented on GitHub (Mar 15, 2022):
@NghiaTranUIT, I've checked your build: the same, unfortunately. Also, I sent you logs as you requested via Email to support@proxyman.io
@NghiaTranUIT commented on GitHub (Mar 16, 2022):
Thanks @angalo2194. I've checked your log. Your was message is not fully completed.
Just wondering: Does it 100% happen?
The different with my test is that you're using okhttp, whereas I use the WS library (JS)
@anton-a-galkin commented on GitHub (Mar 16, 2022):
Yes, it always happens 100%. As I mentioned earlier, other clients like Android Studio or Xcode don't have that problem: received message is shown in full.
@kjoe07 commented on GitHub (Mar 29, 2022):
I have the same problem too
example string
"{"eventId":"C606B9E0-9574-4722-ABD0-452104B058A7","postback":{"eventType":"ThreadRecovered","data":{"consumerContact":{"status":"open","createdAt":"2022-03-29T09:40:24-0600","statusUpdatedAt":"2022-03-29T13:42:54-0600","statistics":{"firstResponseTime":68,"resolutionTime":68,"totalResponses":6,"agentResponses":1,"customerResponses":5},"customer":{"customerId":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","name":"","surname":"","customerIdent":"46816F83-222D-4DD0-9FA9-41B4FABEE298"},"routingQueueId":"6618c229-bc8c-497a-83cf-964343153627","routingQueuePriority":1,"isOwn":false,"sentiment":"neutral","ownerAssignee":12328,"inboxAssignee":12328,"recipients":[{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":" ","isPrimary":true,"isPrivate":false},{"idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","isPrimary":true,"isPrivate":false}],"caseId":"127035392457","messagesId":["405212a1-cda0-4ebc-b20b-04cee0de2b42","c5bf0a66-bbe7-4baa-b51f-7879a3c13d64","74a3d6f4-b8cb-4abf-9172-feaa939fb92c","f955a9d0-56d6-4287-b22b-e536e6ffcfb3","bfc15ee9-c6dd-43f4-a603-5cdc140f7c1a","be87b68d-16d3-45c0-aaa1-e940fbbb1d39","1d851163-953d-4522-b17d-2c340d474a1d"],"postId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_4E9C0E36-C66F-441E-88E8-8DF4D78691F6","agentName":"Tyler Hendrickson","sourceId":0,"channelId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4","caseDetailUrl":"https://app-de-na1.niceincontact.com/care?redirect=no#/care/tab/chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_4E9C0E36-C66F-441E-88E8-8DF4D78691F6/case/127035392457"},"ownerAssignee":{"id":12328,"username":"tyler.hendrickson@cxonedemo.com","loginUsername":"tyler.hendrickson@cxonedemo.com","name":"Tyler","firstName":"Tyler","surname":"Hendrickson","fullName":"Tyler Hendrickson","image":"https://app-de-na1.niceincontact.com/img/user/t.png","imagePublic":"","email":"tyler.hendrickson@customerdynamics.com","emailAddress":"tyler.hendrickson@customerdynamics.com","nickname":"","inContactId":"11ec77e1-3608-18d0-9ca1-0242ac110003","incontactId":"11ec77e1-3608-18d0-9ca1-0242ac110003","inContactSharedUser":false,"isChatbot":false,"isBotUser":false,"isSurveyUser":false},"messages":[{"messageId":"1d851163-953d-4522-b17d-2c340d474a1d","idOnExternalPlatform":"EC895E69-847F-4D67-A3C6-3CD782E7549E","postId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_4E9C0E36-C66F-441E-88E8-8DF4D78691F6","isOwn":false,"caseId":"127035392457","contactNumber":"127035392457","replyToMessageId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_4E9C0E36-C66F-441E-88E8-8DF4D78691F6","replyToMessageIdOnExternalPlatform":"4E9C0E36-C66F-441E-88E8-8DF4D78691F6","url":"","createdAt":"2022-03-29T19:43:29+0000","createdAtIso":"2022-03-29T20:43:29+01:00","receivedAt":"2022-03-29T20:43:31+01:00","title":"","messageContent":{"text":"Test4","type":"TEXT","payload":{"text":"Test4","postback":"","elements":[]},"fallbackText":"Unsupported message content"},"sentiment":"neutral","tagIds":[],"isRead":false,"readAt":null,"messageAssignedUser":null,"attachments":[],"semanticEntities":[],"socialAttributes":{"likes":0,"twitterFavorties":0,"facebookLikes":0,"isDeletedOnExternalPlatform":false},"endUser":{"id":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":" ","nickname":""},"seen":[],"delivered":[],"recipients":[{"idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","isPrimary":true,"isPrivate":false}],"userFingerprint":{"browser":"","browserVersion":"","os":"","osVersion":"","language":"","ip":"152.206.209.245","location":"","country":"","deviceType":""},"authorEndUserIdentity":{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","lastName":"","nickname":" ","image":"https://app-de-na1.niceincontact.com/img/user-default.png","id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","fullName":" "}},{"messageId":"be87b68d-16d3-45c0-aaa1-e940fbbb1d39","idOnExternalPlatform":"2B55A04E-98A3-4EAE-B443-55A3CDDA6050","postId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_4E9C0E36-C66F-441E-88E8-8DF4D78691F6","isOwn":false,"caseId":"127035392457","contactNumber":"127035392457","repl"Xcode show it correctly seem to be a UI stuff, even the string is json format the end part of json is not correct so imposible to relay on proximal to inspect the content.
Notice im using URLSession as socket library no third party used.
@kjoe07 commented on GitHub (Mar 29, 2022):
and this is the full string printed in Xcode console
{"eventId":"781EAEF9-EA8E-4EDF-BE78-1334004B4887","postback":{"eventType":"ThreadRecovered","data":{"consumerContact":{"status":"open","createdAt":"2022-03-28T14:55:38-0600","statusUpdatedAt":"2022-03-29T13:44:01-0600","statistics":{"firstResponseTime":67468,"resolutionTime":67468,"totalResponses":7,"agentResponses":1,"customerResponses":6},"customer":{"customerId":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","name":"","surname":"","customerIdent":"46816F83-222D-4DD0-9FA9-41B4FABEE298"},"routingQueueId":"6618c229-bc8c-497a-83cf-964343153627","routingQueuePriority":1,"isOwn":false,"sentiment":"neutral","ownerAssignee":12328,"inboxAssignee":12328,"recipients":[{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":" ","isPrimary":true,"isPrivate":false},{"idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","isPrimary":true,"isPrivate":false}],"caseId":"127035391168","messagesId":["4f0ee403-ad18-4fbb-82de-d33c29e61972","e6e91353-c7bb-4af6-8445-514200026802","090ea7cf-3c73-41d7-accd-d3e48dd16d60","572de92d-9481-4b1a-ab53-3a2390697da0","73ac4251-d150-4e3c-ae7e-b55fef35de20","1bdf09fc-dd9f-4271-8055-4e6aa5470604","b7e74554-dd50-46d6-9cf8-fee45fe72afb","f4d57873-7a14-4f5b-a8f4-fd907dce5fac"],"postId":"1c5e3f17-1d69-4adb-9b50-73edc24dcad5","agentName":"Tyler Hendrickson","sourceId":0,"channelId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4","caseDetailUrl":"https://app-de-na1.niceincontact.com/care?redirect=no#/care/tab/1c5e3f17-1d69-4adb-9b50-73edc24dcad5/case/127035391168"},"ownerAssignee":{"id":12328,"username":"tyler.hendrickson@cxonedemo.com","loginUsername":"tyler.hendrickson@cxonedemo.com","name":"Tyler","firstName":"Tyler","surname":"Hendrickson","fullName":"Tyler Hendrickson","image":"https://app-de-na1.niceincontact.com/img/user/t.png","imagePublic":"","email":"tyler.hendrickson@customerdynamics.com","emailAddress":"tyler.hendrickson@customerdynamics.com","nickname":"","inContactId":"11ec77e1-3608-18d0-9ca1-0242ac110003","incontactId":"11ec77e1-3608-18d0-9ca1-0242ac110003","inContactSharedUser":false,"isChatbot":false,"isBotUser":false,"isSurveyUser":false},"messages":[{"messageId":"f4d57873-7a14-4f5b-a8f4-fd907dce5fac","idOnExternalPlatform":"766A08B0-ECC6-41E3-9895-A935EA3B3F70","postId":"1c5e3f17-1d69-4adb-9b50-73edc24dcad5","isOwn":false,"caseId":"127035391168","contactNumber":"127035391168","replyToMessageId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","replyToMessageIdOnExternalPlatform":"8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","url":"","createdAt":"2022-03-29T19:44:24+0000","createdAtIso":"2022-03-29T20:44:24+01:00","receivedAt":"2022-03-29T20:44:25+01:00","title":"","messageContent":{"text":"324 sand add es does dots ","type":"TEXT","payload":{"text":"324 sand add es does dots ","postback":"","elements":[]},"fallbackText":"Unsupported message content"},"sentiment":"neutral","tagIds":[],"isRead":false,"readAt":null,"messageAssignedUser":null,"attachments":[],"semanticEntities":[],"socialAttributes":{"likes":0,"twitterFavorties":0,"facebookLikes":0,"isDeletedOnExternalPlatform":false},"endUser":{"id":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":" ","nickname":""},"seen":[],"delivered":[],"recipients":[{"idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","isPrimary":true,"isPrivate":false}],"userFingerprint":{"browser":"","browserVersion":"","os":"","osVersion":"","language":"","ip":"152.206.209.245","location":"","country":"","deviceType":""},"authorEndUserIdentity":{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","lastName":"","nickname":" ","image":"https://app-de-na1.niceincontact.com/img/user-default.png","id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","fullName":" "}},{"messageId":"b7e74554-dd50-46d6-9cf8-fee45fe72afb","idOnExternalPlatform":"20C44B01-AE90-47AC-A011-68EF12A4B4C7","postId":"1c5e3f17-1d69-4adb-9b50-73edc24dcad5","isOwn":false,"caseId":"127035391168","contactNumber":"127035391168","replyToMessageId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","replyToMessageIdOnExternalPlatform":"8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","url":"","createdAt":"2022-03-29T19:44:11+0000","createdAtIso":"2022-03-29T20:44:11+01:00","receivedAt":"2022-03-29T20:44:11+01:00","title":"","messageContent":{"text":"Messages 2 and 3","type":"TEXT","payload":{"text":"Messages 2 and 3","postback":"","elements":[]},"fallbackText":"Unsupported message content"},"sentiment":"neutral","tagIds":[],"isRead":false,"readAt":null,"messageAssignedUser":null,"attachments":[],"semanticEntities":[],"socialAttributes":{"likes":0,"twitterFavorties":0,"facebookLikes":0,"isDeletedOnExternalPlatform":false},"endUser":{"id":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":" ","nickname":""},"seen":[],"delivered":[],"recipients":[{"idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","isPrimary":true,"isPrivate":false}],"userFingerprint":{"browser":"","browserVersion":"","os":"","osVersion":"","language":"","ip":"152.206.209.245","location":"","country":"","deviceType":""},"authorEndUserIdentity":{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","lastName":"","nickname":" ","image":"https://app-de-na1.niceincontact.com/img/user-default.png","id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","fullName":" "}},{"messageId":"1bdf09fc-dd9f-4271-8055-4e6aa5470604","idOnExternalPlatform":"0BCF84AD-475B-4E53-A0A6-5482DEF24054","postId":"1c5e3f17-1d69-4adb-9b50-73edc24dcad5","isOwn":false,"caseId":"127035391168","contactNumber":"127035391168","replyToMessageId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","replyToMessageIdOnExternalPlatform":"8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","url":"","createdAt":"2022-03-29T19:44:00+0000","createdAtIso":"2022-03-29T20:44:00+01:00","receivedAt":"2022-03-29T20:44:01+01:00","title":"","messageContent":{"text":"Send this one ","type":"TEXT","payload":{"text":"Send this one ","postback":"","elements":[]},"fallbackText":"Unsupported message content"},"sentiment":"neutral","tagIds":[],"isRead":false,"readAt":null,"messageAssignedUser":null,"attachments":[],"semanticEntities":[],"socialAttributes":{"likes":0,"twitterFavorties":0,"facebookLikes":0,"isDeletedOnExternalPlatform":false},"endUser":{"id":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":" ","nickname":""},"seen":[],"delivered":[],"recipients":[{"idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","isPrimary":true,"isPrivate":false}],"userFingerprint":{"browser":"","browserVersion":"","os":"","osVersion":"","language":"","ip":"152.206.209.245","location":"","country":"","deviceType":""},"authorEndUserIdentity":{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","lastName":"","nickname":" ","image":"https://app-de-na1.niceincontact.com/img/user-default.png","id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","fullName":" "}},{"messageId":"73ac4251-d150-4e3c-ae7e-b55fef35de20","idOnExternalPlatform":"abaf61e3-a756-4d1c-9d39-48d46c652a74","postId":"1c5e3f17-1d69-4adb-9b50-73edc24dcad5","isOwn":true,"caseId":"127035391168","contactNumber":"127035391168","replyToMessageId":"572de92d-9481-4b1a-ab53-3a2390697da0","replyToMessageIdOnExternalPlatform":"1D63D5D2-A63C-44A6-953E-81F3AB2E6B55","url":"","createdAt":"2022-03-29T15:40:06+0000","createdAtIso":"2022-03-29T16:40:06+01:00","receivedAt":"2022-03-29T16:40:06+01:00","title":"","messageContent":{"text":"test ","type":"TEXT","payload":{"text":"test ","postback":"","elements":[]},"fallbackText":"Unsupported message content"},"sentiment":"neutral","tagIds":[],"isRead":true,"readAt":{"date":"2022-03-29 15:40:06.000000","timezone_type":1,"timezone":"+00:00"},"messageAssignedUser":{"id":11944,"username":"yoel.jiminez@customerdynamics.com","loginUsername":"yoel.jiminez@customerdynamics.com","name":"Yoel","firstName":"Yoel","surname":"Jiminez","fullName":"Yoel Jiminez","image":"https://app-de-na1.niceincontact.com/img/user/y.png","imagePublic":"","email":"yoel.jiminez@customerdynamics.com","emailAddress":"yoel.jiminez@customerdynamics.com","nickname":"","inContactId":"11ec6d71-f031-0840-bbd7-0242ac110002","incontactId":"11ec6d71-f031-0840-bbd7-0242ac110002","inContactSharedUser":false,"isChatbot":false,"isBotUser":false,"isSurveyUser":false},"attachments":[],"semanticEntities":[],"socialAttributes":{"likes":0,"twitterFavorties":0,"facebookLikes":0,"isDeletedOnExternalPlatform":false},"endUser":{"id":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","nickname":""},"seen":[],"delivered":[],"recipients":[{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":"","isPrimary":true,"isPrivate":false}],"userFingerprint":[],"authorEndUserIdentity":null},{"messageId":"572de92d-9481-4b1a-ab53-3a2390697da0","idOnExternalPlatform":"1D63D5D2-A63C-44A6-953E-81F3AB2E6B55","postId":"1c5e3f17-1d69-4adb-9b50-73edc24dcad5","isOwn":false,"caseId":"127035391168","contactNumber":"127035391168","replyToMessageId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","replyToMessageIdOnExternalPlatform":"8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","url":"","createdAt":"2022-03-29T15:36:54+0000","createdAtIso":"2022-03-29T16:36:54+01:00","receivedAt":"2022-03-29T16:36:56+01:00","title":"","messageContent":{"text":"Test\n","type":"TEXT","payload":{"text":"Test\n","postback":"","elements":[]},"fallbackText":"Unsupported message content"},"sentiment":"neutral","tagIds":[],"isRead":true,"readAt":{"date":"2022-03-29 15:40:06.000000","timezone_type":1,"timezone":"+00:00"},"messageAssignedUser":{"id":11944,"username":"yoel.jiminez@customerdynamics.com","loginUsername":"yoel.jiminez@customerdynamics.com","name":"Yoel","firstName":"Yoel","surname":"Jiminez","fullName":"Yoel Jiminez","image":"https://app-de-na1.niceincontact.com/img/user/y.png","imagePublic":"","email":"yoel.jiminez@customerdynamics.com","emailAddress":"yoel.jiminez@customerdynamics.com","nickname":"","inContactId":"11ec6d71-f031-0840-bbd7-0242ac110002","incontactId":"11ec6d71-f031-0840-bbd7-0242ac110002","inContactSharedUser":false,"isChatbot":false,"isBotUser":false,"isSurveyUser":false},"attachments":[],"semanticEntities":[],"socialAttributes":{"likes":0,"twitterFavorties":0,"facebookLikes":0,"isDeletedOnExternalPlatform":false},"endUser":{"id":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":" ","nickname":""},"seen":[],"delivered":[],"recipients":[],"userFingerprint":{"browser":"","browserVersion":"","os":"","osVersion":"","language":"","ip":"136.144.19.25","location":"","country":"","deviceType":""},"authorEndUserIdentity":{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","lastName":"","nickname":" ","image":"https://app-de-na1.niceincontact.com/img/user-default.png","id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","fullName":" "}},{"messageId":"090ea7cf-3c73-41d7-accd-d3e48dd16d60","idOnExternalPlatform":"EAAB406E-57A2-49F6-B5F6-B8493C83B96E","postId":"1c5e3f17-1d69-4adb-9b50-73edc24dcad5","isOwn":false,"caseId":"127035391168","contactNumber":"127035391168","replyToMessageId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","replyToMessageIdOnExternalPlatform":"8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","url":"","createdAt":"2022-03-28T21:14:53+0000","createdAtIso":"2022-03-28T22:14:53+01:00","receivedAt":"2022-03-28T22:14:53+01:00","title":"","messageContent":{"text":"New thread ","type":"TEXT","payload":{"text":"New thread ","postback":"","elements":[]},"fallbackText":"Unsupported message content"},"sentiment":"neutral","tagIds":[],"isRead":true,"readAt":{"date":"2022-03-29 15:40:06.000000","timezone_type":1,"timezone":"+00:00"},"messageAssignedUser":{"id":11944,"username":"yoel.jiminez@customerdynamics.com","loginUsername":"yoel.jiminez@customerdynamics.com","name":"Yoel","firstName":"Yoel","surname":"Jiminez","fullName":"Yoel Jiminez","image":"https://app-de-na1.niceincontact.com/img/user/y.png","imagePublic":"","email":"yoel.jiminez@customerdynamics.com","emailAddress":"yoel.jiminez@customerdynamics.com","nickname":"","inContactId":"11ec6d71-f031-0840-bbd7-0242ac110002","incontactId":"11ec6d71-f031-0840-bbd7-0242ac110002","inContactSharedUser":false,"isChatbot":false,"isBotUser":false,"isSurveyUser":false},"attachments":[],"semanticEntities":[],"socialAttributes":{"likes":0,"twitterFavorties":0,"facebookLikes":0,"isDeletedOnExternalPlatform":false},"endUser":{"id":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":" ","nickname":""},"seen":[],"delivered":[],"recipients":[],"userFingerprint":{"browser":"","browserVersion":"","os":"","osVersion":"","language":"","ip":"152.206.233.245","location":"","country":"","deviceType":""},"authorEndUserIdentity":{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","lastName":"","nickname":" ","image":"https://app-de-na1.niceincontact.com/img/user-default.png","id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","fullName":" "}},{"messageId":"e6e91353-c7bb-4af6-8445-514200026802","idOnExternalPlatform":"432F0CF4-45FD-46B2-A3C2-EBB23E8EDAFC","postId":"1c5e3f17-1d69-4adb-9b50-73edc24dcad5","isOwn":false,"caseId":"127035391168","contactNumber":"127035391168","replyToMessageId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","replyToMessageIdOnExternalPlatform":"8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","url":"","createdAt":"2022-03-28T20:58:33+0000","createdAtIso":"2022-03-28T21:58:33+01:00","receivedAt":"2022-03-28T21:58:34+01:00","title":"","messageContent":{"text":"Message 1","type":"TEXT","payload":{"text":"Message 1","postback":"","elements":[]},"fallbackText":"Unsupported message content"},"sentiment":"neutral","tagIds":[],"isRead":true,"readAt":{"date":"2022-03-29 15:40:06.000000","timezone_type":1,"timezone":"+00:00"},"messageAssignedUser":{"id":11944,"username":"yoel.jiminez@customerdynamics.com","loginUsername":"yoel.jiminez@customerdynamics.com","name":"Yoel","firstName":"Yoel","surname":"Jiminez","fullName":"Yoel Jiminez","image":"https://app-de-na1.niceincontact.com/img/user/y.png","imagePublic":"","email":"yoel.jiminez@customerdynamics.com","emailAddress":"yoel.jiminez@customerdynamics.com","nickname":"","inContactId":"11ec6d71-f031-0840-bbd7-0242ac110002","incontactId":"11ec6d71-f031-0840-bbd7-0242ac110002","inContactSharedUser":false,"isChatbot":false,"isBotUser":false,"isSurveyUser":false},"attachments":[],"semanticEntities":[],"socialAttributes":{"likes":0,"twitterFavorties":0,"facebookLikes":0,"isDeletedOnExternalPlatform":false},"endUser":{"id":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":" ","nickname":""},"seen":[],"delivered":[],"recipients":[],"userFingerprint":{"browser":"","browserVersion":"","os":"","osVersion":"","language":"","ip":"152.206.233.245","location":"","country":"","deviceType":""},"authorEndUserIdentity":{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","lastName":"","nickname":" ","image":"https://app-de-na1.niceincontact.com/img/user-default.png","id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","fullName":" "}},{"messageId":"4f0ee403-ad18-4fbb-82de-d33c29e61972","idOnExternalPlatform":"E829AA7B-0F55-4C5C-8909-BE825668783F","postId":"1c5e3f17-1d69-4adb-9b50-73edc24dcad5","isOwn":false,"caseId":"127035391168","contactNumber":"127035391168","replyToMessageId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","replyToMessageIdOnExternalPlatform":"8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","url":"","createdAt":"2022-03-28T20:55:36+0000","createdAtIso":"2022-03-28T21:55:36+01:00","receivedAt":"2022-03-28T21:55:37+01:00","title":"","messageContent":{"text":"Bncvvbc","type":"TEXT","payload":{"text":"Bncvvbc","postback":"","elements":[]},"fallbackText":"Unsupported message content"},"sentiment":"neutral","tagIds":[],"isRead":true,"readAt":{"date":"2022-03-29 15:40:06.000000","timezone_type":1,"timezone":"+00:00"},"messageAssignedUser":{"id":11944,"username":"yoel.jiminez@customerdynamics.com","loginUsername":"yoel.jiminez@customerdynamics.com","name":"Yoel","firstName":"Yoel","surname":"Jiminez","fullName":"Yoel Jiminez","image":"https://app-de-na1.niceincontact.com/img/user/y.png","imagePublic":"","email":"yoel.jiminez@customerdynamics.com","emailAddress":"yoel.jiminez@customerdynamics.com","nickname":"","inContactId":"11ec6d71-f031-0840-bbd7-0242ac110002","incontactId":"11ec6d71-f031-0840-bbd7-0242ac110002","inContactSharedUser":false,"isChatbot":false,"isBotUser":false,"isSurveyUser":false},"attachments":[],"semanticEntities":[],"socialAttributes":{"likes":0,"twitterFavorties":0,"facebookLikes":0,"isDeletedOnExternalPlatform":false},"endUser":{"id":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":" ","nickname":""},"seen":[],"delivered":[],"recipients":[],"userFingerprint":{"browser":"","browserVersion":"","os":"","osVersion":"","language":"","ip":"152.206.233.245","location":"","country":"","deviceType":""},"authorEndUserIdentity":{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","lastName":"","nickname":" ","image":"https://app-de-na1.niceincontact.com/img/user-default.png","id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","fullName":" "}}],"messagesScrollToken":"","thread":{"id":"1c5e3f17-1d69-4adb-9b50-73edc24dcad5","channelId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4","idOnExternalPlatform":"8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","ticketNumber":"","content":"","title":"","threadName":"","url":"","isOwn":false,"createdAt":"2022-03-28T21:55:37+01:00","updatedAt":"2022-03-29T20:44:26+01:00","author":{"id":"","name":"","nickname":""},"image":"","tagIds":[],"likes":0,"attachments":[],"recipients":[],"canAddMoreMessages":true,"deletedOnExternalPlatform":false,"unseenMessagesCount":8,"unseenByUserMessagesCount":8,"unseenByEndUserMessagesCount":1},"contactHistory":[{"eventId":"304775cc-d087-4441-8072-607f186c8bbd","eventObject":"Case","eventType":"CaseToRoutingQueueAssignmentChanged","createdAt":"2022-03-28T20:55:38+00:00","createdAtWithMilliseconds":"2022-03-28T20:55:38.000+00:00","data":{"brand":{"id":1386,"tenantId":"11e885fb-cfb6-0c20-bb51-0242ac110002","businessUnitId":4597607},"channel":{"id":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4","idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","channelIntegrationId":"963b1313-8dcf-401a-ac8b-7b086096d69c","integrationBoxIdentifier":"chat","realExternalPlatformId":"chat","externalPlatformAvatar":"https://app-de-na1.niceincontact.com/img/source-default.png","externalPlatformIcon":"live-chat","isPrivate":true,"hasReply":true,"hasTreeStructure":false,"hasPostAsPlaceholder":true,"contentFormat":"plain","hasCustomerOnThirdParty":false,"isPostWritable":true,"hasAbilityToQuoteMessage":false,"hasAbilityToLike":false,"isHidden":false,"isDeleted":false,"wysiwygEnabled":false,"hasAbilityToTag":false,"ownerUserId":9332,"hasPublishing":false,"hasAbilityToSendFiles":true,"hasOutboundFlow":false,"hasOutboundTemplates":false,"hasAbilityToShare":false,"hasAbilityToDelete":false,"hasAbilityToHide":false,"replyPrefixMentionTemplate":"","nicknameOnExternalPlatform":"","isLiveChat":false,"hasAbilityToChangeRecipient":false,"hasMultipleRecipient":false,"hasCcAndBcc":false,"hasVisibleTitle":false,"hasEditableTitle":false,"hasVisibleRecipients":false,"hasAbilityToForwardMessage":false,"canSaveResponse":false,"hasAbilityToChangeFrom":false,"isAutomaticSignatureAttached":false,"isCaseBasedStorage":true,"hasMultipleThreadsPerEndUser":true,"translationGroup":"default","studioScript":null,"mediaType":3,"canAgentInviteCustomersToContact":false},"case":{"id":"127035391168","threadId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","threadIdOnExternalPlatform":"8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","channelId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4","interactionId":"bb764c20-03f6-4e66-b9c4-3929b109e89c","consumerContactStorageId":"1c5e3f17-1d69-4adb-9b50-73edc24dcad5","contactId":"e82df9fa-6696-4d78-8bfd-2e9259b08f7d","customerContactId":"159a0077-cacf-4ae4-8710-1518bde2ae13","status":"open","routingQueueId":"6618c229-bc8c-497a-83cf-964343153627","routingQueuePriority":1,"inboxAssignee":12328,"inboxAssigneeUser":{"id":12328,"incontactId":"11ec77e1-3608-18d0-9ca1-0242ac110003","emailAddress":"tyler.hendrickson@customerdynamics.com","loginUsername":"tyler.hendrickson@cxonedemo.com","firstName":"Tyler","surname":"Hendrickson","nickname":"","imageUrl":"https://app-de-na1.niceincontact.com/img/user/t.png","isBotUser":false,"isSurveyUser":false},"ownerAssigneeUser":{"id":12328,"incontactId":"11ec77e1-3608-18d0-9ca1-0242ac110003","emailAddress":"tyler.hendrickson@customerdynamics.com","loginUsername":"tyler.hendrickson@cxonedemo.com","firstName":"Tyler","surname":"Hendrickson","nickname":"","imageUrl":"https://app-de-na1.niceincontact.com/img/user/t.png","isBotUser":false,"isSurveyUser":false},"inboxPreAssigneeUser":null,"ownerAssignee":12328,"endUserRecipients":[{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":"","isPrimary":true,"isPrivate":false},{"idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","isPrimary":true,"isPrivate":false}],"recipients":[{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":" ","isPrimary":true,"isPrivate":false},{"idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","isPrimary":true,"isPrivate":false}],"recipientsCustomers":[{"id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","surname":"","fullName":" ","customFields":[],"image":"https://app-de-na1.niceincontact.com/img/user-default.png"}],"detailUrl":"https://app-de-na1.niceincontact.com/care?redirect=no#/care/tab/1c5e3f17-1d69-4adb-9b50-73edc24dcad5/case/127035391168","authorEndUserIdentity":{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","lastName":"","nickname":" ","image":"https://app-de-na1.niceincontact.com/img/user-default.png","id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","fullName":" "},"direction":"inbound","createdAt":"2022-03-28T20:55:38+00:00","inboxPreAssignee":null,"customFields":[],"userFingerprint":{"browser":"","browserVersion":"","os":"","osVersion":"","language":"","ip":"152.206.233.245","location":"","country":"","deviceType":""},"statistics":{"inboxAssigneeResponseTime":{"valueInSeconds":0,"slaInSeconds":null,"slaEnabled":false,"isRunning":false}},"endUser":{"id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","surname":"","fullName":" ","customFields":[],"image":"https://app-de-na1.niceincontact.com/img/user-default.png"}},"routingQueue":{"id":"6618c229-bc8c-497a-83cf-964343153627","name":"iOS SDK Chat","isSubqueue":false},"previousRoutingQueue":null},"context":{"initiator":{"id":"0","type":"system"}}},{"eventId":"5e01ffaf-d0ad-426d-bad1-ca5f2e1df83b","eventObject":"Case","eventType":"CaseInboxAssigneeChanged","createdAt":"2022-03-28T20:55:40+00:00","createdAtWithMilliseconds":"2022-03-28T20:55:40.000+00:00","data":{"brand":{"id":1386,"tenantId":"11e885fb-cfb6-0c20-bb51-0242ac110002","businessUnitId":4597607},"channel":{"id":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4","idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","channelIntegrationId":"963b1313-8dcf-401a-ac8b-7b086096d69c","integrationBoxIdentifier":"chat","realExternalPlatformId":"chat","externalPlatformAvatar":"https://app-de-na1.niceincontact.com/img/source-default.png","externalPlatformIcon":"live-chat","isPrivate":true,"hasReply":true,"hasTreeStructure":false,"hasPostAsPlaceholder":true,"contentFormat":"plain","hasCustomerOnThirdParty":false,"isPostWritable":true,"hasAbilityToQuoteMessage":false,"hasAbilityToLike":false,"isHidden":false,"isDeleted":false,"wysiwygEnabled":false,"hasAbilityToTag":false,"ownerUserId":9332,"hasPublishing":false,"hasAbilityToSendFiles":true,"hasOutboundFlow":false,"hasOutboundTemplates":false,"hasAbilityToShare":false,"hasAbilityToDelete":false,"hasAbilityToHide":false,"replyPrefixMentionTemplate":"","nicknameOnExternalPlatform":"","isLiveChat":false,"hasAbilityToChangeRecipient":false,"hasMultipleRecipient":false,"hasCcAndBcc":false,"hasVisibleTitle":false,"hasEditableTitle":false,"hasVisibleRecipients":false,"hasAbilityToForwardMessage":false,"canSaveResponse":false,"hasAbilityToChangeFrom":false,"isAutomaticSignatureAttached":false,"isCaseBasedStorage":true,"hasMultipleThreadsPerEndUser":true,"translationGroup":"default","studioScript":null,"mediaType":3,"canAgentInviteCustomersToContact":false},"case":{"id":"127035391168","threadId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","threadIdOnExternalPlatform":"8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","channelId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4","interactionId":"bb764c20-03f6-4e66-b9c4-3929b109e89c","consumerContactStorageId":"1c5e3f17-1d69-4adb-9b50-73edc24dcad5","contactId":"e82df9fa-6696-4d78-8bfd-2e9259b08f7d","customerContactId":"159a0077-cacf-4ae4-8710-1518bde2ae13","status":"open","routingQueueId":"6618c229-bc8c-497a-83cf-964343153627","routingQueuePriority":1,"inboxAssignee":12328,"inboxAssigneeUser":{"id":12328,"incontactId":"11ec77e1-3608-18d0-9ca1-0242ac110003","emailAddress":"tyler.hendrickson@customerdynamics.com","loginUsername":"tyler.hendrickson@cxonedemo.com","firstName":"Tyler","surname":"Hendrickson","nickname":"","imageUrl":"https://app-de-na1.niceincontact.com/img/user/t.png","isBotUser":false,"isSurveyUser":false},"ownerAssigneeUser":{"id":12328,"incontactId":"11ec77e1-3608-18d0-9ca1-0242ac110003","emailAddress":"tyler.hendrickson@customerdynamics.com","loginUsername":"tyler.hendrickson@cxonedemo.com","firstName":"Tyler","surname":"Hendrickson","nickname":"","imageUrl":"https://app-de-na1.niceincontact.com/img/user/t.png","isBotUser":false,"isSurveyUser":false},"inboxPreAssigneeUser":null,"ownerAssignee":12328,"endUserRecipients":[{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":"","isPrimary":true,"isPrivate":false},{"idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","isPrimary":true,"isPrivate":false}],"recipients":[{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":" ","isPrimary":true,"isPrivate":false},{"idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","isPrimary":true,"isPrivate":false}],"recipientsCustomers":[{"id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","surname":"","fullName":" ","customFields":[],"image":"https://app-de-na1.niceincontact.com/img/user-default.png"}],"detailUrl":"https://app-de-na1.niceincontact.com/care?redirect=no#/care/tab/1c5e3f17-1d69-4adb-9b50-73edc24dcad5/case/127035391168","authorEndUserIdentity":{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","lastName":"","nickname":" ","image":"https://app-de-na1.niceincontact.com/img/user-default.png","id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","fullName":" "},"direction":"inbound","createdAt":"2022-03-28T20:55:38+00:00","inboxPreAssignee":null,"customFields":[],"userFingerprint":{"browser":"","browserVersion":"","os":"","osVersion":"","language":"","ip":"152.206.233.245","location":"","country":"","deviceType":""},"statistics":{"inboxAssigneeResponseTime":{"valueInSeconds":0,"slaInSeconds":null,"slaEnabled":false,"isRunning":false}},"endUser":{"id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","surname":"","fullName":" ","customFields":[],"image":"https://app-de-na1.niceincontact.com/img/user-default.png"}},"previousInboxAssignee":null,"inboxAssignee":{"id":12328,"incontactId":"11ec77e1-3608-18d0-9ca1-0242ac110003","emailAddress":"tyler.hendrickson@customerdynamics.com","loginUsername":"tyler.hendrickson@cxonedemo.com","firstName":"Tyler","surname":"Hendrickson","nickname":"","imageUrl":"https://app-de-na1.niceincontact.com/img/user/t.png","isBotUser":false,"isSurveyUser":false},"routingQueue":{"id":"6618c229-bc8c-497a-83cf-964343153627","name":"iOS SDK Chat","isSubqueue":false},"acceptRejectFlow":{"isEnabled":false,"refusalTimeoutSeconds":0,"isTransfer":false}},"context":[]},{"eventId":"c1b22cf5-b072-4623-8bf7-fefe9190d56b","eventObject":"Case","eventType":"CaseInboxAssigneeChanged","createdAt":"2022-03-29T15:58:39+00:00","createdAtWithMilliseconds":"2022-03-29T15:58:39.000+00:00","data":{"brand":{"id":1386,"tenantId":"11e885fb-cfb6-0c20-bb51-0242ac110002","businessUnitId":4597607},"channel":{"id":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4","idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","channelIntegrationId":"963b1313-8dcf-401a-ac8b-7b086096d69c","integrationBoxIdentifier":"chat","realExternalPlatformId":"chat","externalPlatformAvatar":"https://app-de-na1.niceincontact.com/img/source-default.png","externalPlatformIcon":"live-chat","isPrivate":true,"hasReply":true,"hasTreeStructure":false,"hasPostAsPlaceholder":true,"contentFormat":"plain","hasCustomerOnThirdParty":false,"isPostWritable":true,"hasAbilityToQuoteMessage":false,"hasAbilityToLike":false,"isHidden":false,"isDeleted":false,"wysiwygEnabled":false,"hasAbilityToTag":false,"ownerUserId":9332,"hasPublishing":false,"hasAbilityToSendFiles":true,"hasOutboundFlow":false,"hasOutboundTemplates":false,"hasAbilityToShare":false,"hasAbilityToDelete":false,"hasAbilityToHide":false,"replyPrefixMentionTemplate":"","nicknameOnExternalPlatform":"","isLiveChat":false,"hasAbilityToChangeRecipient":false,"hasMultipleRecipient":false,"hasCcAndBcc":false,"hasVisibleTitle":false,"hasEditableTitle":false,"hasVisibleRecipients":false,"hasAbilityToForwardMessage":false,"canSaveResponse":false,"hasAbilityToChangeFrom":false,"isAutomaticSignatureAttached":false,"isCaseBasedStorage":true,"hasMultipleThreadsPerEndUser":true,"translationGroup":"default","studioScript":null,"mediaType":3,"canAgentInviteCustomersToContact":false},"case":{"id":"127035391168","threadId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","threadIdOnExternalPlatform":"8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","channelId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4","interactionId":"bb764c20-03f6-4e66-b9c4-3929b109e89c","consumerContactStorageId":"1c5e3f17-1d69-4adb-9b50-73edc24dcad5","contactId":"e82df9fa-6696-4d78-8bfd-2e9259b08f7d","customerContactId":"159a0077-cacf-4ae4-8710-1518bde2ae13","status":"open","routingQueueId":"6618c229-bc8c-497a-83cf-964343153627","routingQueuePriority":1,"inboxAssignee":null,"inboxAssigneeUser":null,"ownerAssigneeUser":{"id":12328,"incontactId":"11ec77e1-3608-18d0-9ca1-0242ac110003","emailAddress":"tyler.hendrickson@customerdynamics.com","loginUsername":"tyler.hendrickson@cxonedemo.com","firstName":"Tyler","surname":"Hendrickson","nickname":"","imageUrl":"https://app-de-na1.niceincontact.com/img/user/t.png","isBotUser":false,"isSurveyUser":false},"inboxPreAssigneeUser":null,"ownerAssignee":12328,"endUserRecipients":[{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":"","isPrimary":true,"isPrivate":false},{"idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","isPrimary":true,"isPrivate":false}],"recipients":[{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":" ","isPrimary":true,"isPrivate":false},{"idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","isPrimary":true,"isPrivate":false}],"recipientsCustomers":[{"id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","surname":"","fullName":" ","customFields":[],"image":"https://app-de-na1.niceincontact.com/img/user-default.png"}],"detailUrl":"https://app-de-na1.niceincontact.com/care?redirect=no#/care/tab/1c5e3f17-1d69-4adb-9b50-73edc24dcad5/case/127035391168","authorEndUserIdentity":{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","lastName":"","nickname":" ","image":"https://app-de-na1.niceincontact.com/img/user-default.png","id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","fullName":" "},"direction":"inbound","createdAt":"2022-03-28T20:55:38+00:00","inboxPreAssignee":null,"customFields":[],"userFingerprint":{"browser":"","browserVersion":"","os":"","osVersion":"","language":"","ip":"152.206.233.245","location":"","country":"","deviceType":""},"statistics":{"inboxAssigneeResponseTime":{"valueInSeconds":0,"slaInSeconds":null,"slaEnabled":false,"isRunning":false}},"endUser":{"id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","surname":"","fullName":" ","customFields":[],"image":"https://app-de-na1.niceincontact.com/img/user-default.png"}},"previousInboxAssignee":{"id":12328,"incontactId":"11ec77e1-3608-18d0-9ca1-0242ac110003","emailAddress":"tyler.hendrickson@customerdynamics.com","loginUsername":"tyler.hendrickson@cxonedemo.com","firstName":"Tyler","surname":"Hendrickson","nickname":"","imageUrl":"https://app-de-na1.niceincontact.com/img/user/t.png","isBotUser":false,"isSurveyUser":false},"inboxAssignee":null,"routingQueue":{"id":"6618c229-bc8c-497a-83cf-964343153627","name":"iOS SDK Chat","isSubqueue":false},"acceptRejectFlow":{"isEnabled":false,"refusalTimeoutSeconds":0,"isTransfer":false}},"context":[]},{"eventId":"0bebe96d-bccd-479b-b0be-36cb085f39f8","eventObject":"Case","eventType":"CaseInboxAssigneeChanged","createdAt":"2022-03-29T19:44:03+00:00","createdAtWithMilliseconds":"2022-03-29T19:44:03.000+00:00","data":{"brand":{"id":1386,"tenantId":"11e885fb-cfb6-0c20-bb51-0242ac110002","businessUnitId":4597607},"channel":{"id":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4","idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","channelIntegrationId":"963b1313-8dcf-401a-ac8b-7b086096d69c","integrationBoxIdentifier":"chat","realExternalPlatformId":"chat","externalPlatformAvatar":"https://app-de-na1.niceincontact.com/img/source-default.png","externalPlatformIcon":"live-chat","isPrivate":true,"hasReply":true,"hasTreeStructure":false,"hasPostAsPlaceholder":true,"contentFormat":"plain","hasCustomerOnThirdParty":false,"isPostWritable":true,"hasAbilityToQuoteMessage":false,"hasAbilityToLike":false,"isHidden":false,"isDeleted":false,"wysiwygEnabled":false,"hasAbilityToTag":false,"ownerUserId":9332,"hasPublishing":false,"hasAbilityToSendFiles":true,"hasOutboundFlow":false,"hasOutboundTemplates":false,"hasAbilityToShare":false,"hasAbilityToDelete":false,"hasAbilityToHide":false,"replyPrefixMentionTemplate":"","nicknameOnExternalPlatform":"","isLiveChat":false,"hasAbilityToChangeRecipient":false,"hasMultipleRecipient":false,"hasCcAndBcc":false,"hasVisibleTitle":false,"hasEditableTitle":false,"hasVisibleRecipients":false,"hasAbilityToForwardMessage":false,"canSaveResponse":false,"hasAbilityToChangeFrom":false,"isAutomaticSignatureAttached":false,"isCaseBasedStorage":true,"hasMultipleThreadsPerEndUser":true,"translationGroup":"default","studioScript":null,"mediaType":3,"canAgentInviteCustomersToContact":false},"case":{"id":"127035391168","threadId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4_8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","threadIdOnExternalPlatform":"8CC7E8B5-8439-4DD7-BEC0-16A67C29EDD9","channelId":"chat_51eafb4e-8829-4efe-b58c-3bc9febf18c4","interactionId":"bb764c20-03f6-4e66-b9c4-3929b109e89c","consumerContactStorageId":"1c5e3f17-1d69-4adb-9b50-73edc24dcad5","contactId":"e82df9fa-6696-4d78-8bfd-2e9259b08f7d","customerContactId":"159a0077-cacf-4ae4-8710-1518bde2ae13","status":"open","routingQueueId":"6618c229-bc8c-497a-83cf-964343153627","routingQueuePriority":1,"inboxAssignee":12328,"inboxAssigneeUser":{"id":12328,"incontactId":"11ec77e1-3608-18d0-9ca1-0242ac110003","emailAddress":"tyler.hendrickson@customerdynamics.com","loginUsername":"tyler.hendrickson@cxonedemo.com","firstName":"Tyler","surname":"Hendrickson","nickname":"","imageUrl":"https://app-de-na1.niceincontact.com/img/user/t.png","isBotUser":false,"isSurveyUser":false},"ownerAssigneeUser":{"id":12328,"incontactId":"11ec77e1-3608-18d0-9ca1-0242ac110003","emailAddress":"tyler.hendrickson@customerdynamics.com","loginUsername":"tyler.hendrickson@cxonedemo.com","firstName":"Tyler","surname":"Hendrickson","nickname":"","imageUrl":"https://app-de-na1.niceincontact.com/img/user/t.png","isBotUser":false,"isSurveyUser":false},"inboxPreAssigneeUser":null,"ownerAssignee":12328,"endUserRecipients":[{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":"","isPrimary":true,"isPrivate":false},{"idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","isPrimary":true,"isPrivate":false}],"recipients":[{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","name":" ","isPrimary":true,"isPrivate":false},{"idOnExternalPlatform":"51eafb4e-8829-4efe-b58c-3bc9febf18c4","name":"iOS SDK","isPrimary":true,"isPrivate":false}],"recipientsCustomers":[{"id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","surname":"","fullName":" ","customFields":[],"image":"https://app-de-na1.niceincontact.com/img/user-default.png"}],"detailUrl":"https://app-de-na1.niceincontact.com/care?redirect=no#/care/tab/1c5e3f17-1d69-4adb-9b50-73edc24dcad5/case/127035391168","authorEndUserIdentity":{"idOnExternalPlatform":"46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","lastName":"","nickname":" ","image":"https://app-de-na1.niceincontact.com/img/user-default.png","id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","fullName":" "},"direction":"inbound","createdAt":"2022-03-28T20:55:38+00:00","inboxPreAssignee":null,"customFields":[],"userFingerprint":{"browser":"","browserVersion":"","os":"","osVersion":"","language":"","ip":"152.206.233.245","location":"","country":"","deviceType":""},"statistics":{"inboxAssigneeResponseTime":{"valueInSeconds":0,"slaInSeconds":null,"slaEnabled":false,"isRunning":false}},"endUser":{"id":"chat_46816F83-222D-4DD0-9FA9-41B4FABEE298","firstName":"","surname":"","fullName":" ","customFields":[],"image":"https://app-de-na1.niceincontact.com/img/user-default.png"}},"previousInboxAssignee":null,"inboxAssignee":{"id":12328,"incontactId":"11ec77e1-3608-18d0-9ca1-0242ac110003","emailAddress":"tyler.hendrickson@customerdynamics.com","loginUsername":"tyler.hendrickson@cxonedemo.com","firstName":"Tyler","surname":"Hendrickson","nickname":"","imageUrl":"https://app-de-na1.niceincontact.com/img/user/t.png","isBotUser":false,"isSurveyUser":false},"routingQueue":{"id":"6618c229-bc8c-497a-83cf-964343153627","name":"iOS SDK Chat","isSubqueue":false},"acceptRejectFlow":{"isEnabled":false,"refusalTimeoutSeconds":0,"isTransfer":false}},"context":[]}]}}}@NghiaTranUIT commented on GitHub (Mar 30, 2022):
Thanks for the report @kjoe07.
Just wondering: You're using Websocket via URLSession. Does it mean you're using the Atlantis framework?
@NghiaTranUIT commented on GitHub (Mar 30, 2022):
@kjoe07 not sure but I'm unable to reproduce your issue : /
I use URLSessionWebsocketTask + Atlantis 1.16.0 to capture it, but Proxyman still displays the full WS message (See the screenshot)
@kjoe07 commented on GitHub (Mar 30, 2022):
No I'm not using Atlantis
@kjoe07 commented on GitHub (Mar 30, 2022):
I tried atlantis but not works one of my dependencies use starscream that's does not works with atlantis
@NghiaTranUIT commented on GitHub (Mar 30, 2022):
If you don't use Atlantis, how Proxyman can capture WS traffic from URLSessionWebSocketTask? From what I know, Proxyman could not capture it until we use the Atlantis framework.
Yes, You have to config Starscream by using the Native Engine. Then, Atlantis can capture it.
@kjoe07 commented on GitHub (Mar 30, 2022):
I'm using another tool for that is called proxifier, proxies everything and apply different rules, have one rule to send all traffic from the simulator app to proxyman. every offend got certificates errors but that's another problem that I solve with code.
the use of starscream is from another external dependence that I cannot modified