[GH-ISSUE #1580] [App Support]: Despite following the login troubleshooting doc for Genshin Impact, I can't get it. #981

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opened 2026-03-03 19:02:45 +03:00 by kerem · 1 comment

kerem commented

2026-03-03 19:02:45 +03:00

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Originally created by @cwyh-7 on GitHub (Jul 11, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1580

App Store link

I'm..not sure what this is.

Current issues

App fails to install
App fails to open
App crashes randomly during usage
App experiences graphical issues or broken UI
App fails to connect to servers
Other

More details

Hello! So I'm trying to get into genshin impact on mac and keep getting the 'parameter error' despite following everything here: https://docs.playcover.io/getting_started/troubleshoot_login

I've tried both boot-args and looked at keychain access but still nothing. Would love some help please! Thank you.

Crash log

No response

What version of PlayCover are you using?

3.0.0

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

Yes my issue is written in English

Originally created by @cwyh-7 on GitHub (Jul 11, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1580 ### App Store link I'm..not sure what this is. ### Current issues - [ ] App fails to install - [ ] App fails to open - [ ] App crashes randomly during usage - [ ] App experiences graphical issues or broken UI - [ ] App fails to connect to servers - [X] Other ### More details Hello! So I'm trying to get into genshin impact on mac and keep getting the 'parameter error' despite following everything here: https://docs.playcover.io/getting_started/troubleshoot_login I've tried both boot-args and looked at keychain access but still nothing. Would love some help please! Thank you. ### Crash log _No response_ ### What version of PlayCover are you using? 3.0.0 ### What version of macOS are you using? Sonoma (macOS 14) ### Issue Language - [X] Yes my issue is written in English

kerem

2026-03-03 19:02:45 +03:00

closed this issue
added the
app-support
label

kerem commented

2026-03-03 19:02:45 +03:00

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@iTaysonLab commented on GitHub (Jul 11, 2024):

try creating "PlayChain" folder (without quotes) in ~/Library/Containers/io.playcover.PlayCover/, helped for me

(https://github.com/PlayCover/PlayTools/issues/161)

@iTaysonLab commented on GitHub (Jul 11, 2024): try creating "PlayChain" folder (without quotes) in `~/Library/Containers/io.playcover.PlayCover/`, helped for me (https://github.com/PlayCover/PlayTools/issues/161)