[GH-ISSUE #1576] [App Support]: HSR failed to open #976

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opened 2026-03-03 19:02:43 +03:00 by kerem · 3 comments

kerem commented

2026-03-03 19:02:43 +03:00

Owner

Originally created by @annatseng0725 on GitHub (Jul 10, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1576

App Store link

https://decrypt.day/app/id1599719154

Current issues

App fails to install
App fails to open
App crashes randomly during usage
App experiences graphical issues or broken UI
App fails to connect to servers
Other

More details

Everytime I want to open HSR, This appears:
Screenshot 2024-07-10 at 14 09 47

No matter which option I click, it always closes.

Crash log

No response

What version of PlayCover are you using?

3.0.0

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

Yes my issue is written in English

Originally created by @annatseng0725 on GitHub (Jul 10, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1576 ### App Store link https://decrypt.day/app/id1599719154 ### Current issues - [ ] App fails to install - [X] App fails to open - [ ] App crashes randomly during usage - [ ] App experiences graphical issues or broken UI - [ ] App fails to connect to servers - [ ] Other ### More details Everytime I want to open HSR, This appears: <img width="256" alt="Screenshot 2024-07-10 at 14 09 47" src="https://github.com/PlayCover/PlayCover/assets/123565186/96db26d0-b097-4779-88ba-8b264c061e91"> No matter which option I click, it always closes. ### Crash log _No response_ ### What version of PlayCover are you using? 3.0.0 ### What version of macOS are you using? Sonoma (macOS 14) ### Issue Language - [X] Yes my issue is written in English

kerem

2026-03-03 19:02:43 +03:00

closed this issue
added the
app-support
label

kerem commented

2026-03-03 19:02:44 +03:00

Author

Owner

@Catta1997 commented on GitHub (Jul 10, 2024):

try:

Open PlayCover
Right click on hsr -> open in finder / show in finder
Shift + Double click

@Catta1997 commented on GitHub (Jul 10, 2024): try: - Open PlayCover - Right click on hsr -> open in finder / show in finder - Shift + Double click

kerem commented

2026-03-03 19:02:44 +03:00

Author

Owner

@chair-man-f commented on GitHub (Jul 27, 2024):

try:

Open PlayCover

Right click on hsr -> open in finder / show in finder

Shift + Double click

Thanks, this worked for me

what does it do exactly?

@chair-man-f commented on GitHub (Jul 27, 2024): > try: > > * Open PlayCover > * Right click on hsr -> open in finder / show in finder > * Shift + Double click Thanks, this worked for me what does it do exactly?

kerem commented

2026-03-03 19:02:44 +03:00

Author

Owner

@Catta1997 commented on GitHub (Jul 27, 2024):

try:

Open PlayCover

Right click on hsr -> open in finder / show in finder

Shift + Double click

Thanks, this worked for me

what does it do exactly?

Shift + double click will stop the app from trying to restore the last session

@Catta1997 commented on GitHub (Jul 27, 2024): > > try: > > > > * Open PlayCover > > * Right click on hsr -> open in finder / show in finder > > * Shift + Double click > > Thanks, this worked for me > > what does it do exactly? Shift + double click will stop the app from trying to restore the last session