[GH-ISSUE #1573] [Game Support]: HSR Can not open

kerem commented

2026-03-03 19:02:42 +03:00

Owner

Originally created by @itomochin on GitHub (Jul 8, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1573

App Store link

https://apps.apple.com/us/app/honkai-star-rail/id1599719154

Current issues

Game fails to install
Game fails to open
Game crashes randomly during gameplay
Game does not work with keymapping
Game experiences graphical issues or broken UI
Game fails to connect to servers or complete download

More details

What happens:

Downloaded and Installed Honkai: Star Rail (Ver 2.3.1) into PlayCover
Click to Open → The Icon appears on the dock, and then just quits in less than a second.
Does not even give out a crash log most of the times. When it gives out, it is Namespace SIGNAL, Code 5 Trace/BPT trap: 5 Error

Already Tried (did not solve the issue):

Resigning by changing the application type and back to "public.app-category.games"
Deleting the PlayTools (not working), and reinstalling the PlayTools (still not working)
Disabling the PlayChain (not working), and reenabling the PlayChain (still not working)
Tried with Both PlayCover Release 3.0.0 (which is the latest version released last week) and Nightly 798
Tried with both downloading IPA file from decrypt.ipa and directly downloading from IPA library within PlayCover

Note:

There was Initial error when I installed Genshin Impact. Got the genshin playcover namespace dyld, code 1 library missing error. Resolved by #691 solution, which is vtool and codesign the library where the error occurred. Solved it.
The System is MacOS 15.0 Developer Beta 2, which might be related(?)

Crash log

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               hkrpg [69982]
Path:                  /Users/USER/*/Honkai: Star Rail.app/hkrpg
Identifier:            com.HoYoverse.hkrpgoversea
Version:               2.3.1 (5)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2024-07-08 19:59:18.9911 +0900
OS Version:            macOS 15.0 (24A5279h)
Report Version:        12
Anonymous UUID:        D927EC79-440A-3232-86E3-86380061EDB6

Sleep/Wake UUID:       599D47F6-F55E-456F-8470-C16352270276

Time Awake Since Boot: 150000 seconds
Time Since Wake:       24481 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000001, 0x0000000103058ea4

Termination Reason:    Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process:   exc handler [69982]

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   PlayTools                     	       0x103058ea4 ControlMode.initialize() + 1612
1   PlayTools                     	       0x103050834 specialized PlayInput.initialize() + 888
2   PlayTools                     	       0x1030669ec specialized static PlayCover.launch() + 76
3   dyld                          	       0x1806f26c0 invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 592
4   dyld                          	       0x180730a74 invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 340
5   dyld                          	       0x1807241dc invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 496
6   dyld                          	       0x1806d72dc dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const + 300
7   dyld                          	       0x180723170 dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 192
8   dyld                          	       0x180730588 dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 516
9   dyld                          	       0x1806f23e4 dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 176
10  dyld                          	       0x1806f99b4 dyld4::JustInTimeLoader::runInitializers(dyld4::RuntimeState&) const + 36
11  dyld                          	       0x1806f2aa0 dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&, dyld3::Array<dyld4::Loader const*>&) const + 312
12  dyld                          	       0x1806f2a40 dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&, dyld3::Array<dyld4::Loader const*>&) const + 216
13  dyld                          	       0x1806f6d8c dyld4::Loader::runInitializersBottomUpPlusUpwardLinks(dyld4::RuntimeState&) const::$_0::operator()() const + 180
14  dyld                          	       0x1806f2c90 dyld4::Loader::runInitializersBottomUpPlusUpwardLinks(dyld4::RuntimeState&) const + 412
15  dyld                          	       0x180711e38 dyld4::APIs::runAllInitializersForMain() + 424
16  dyld                          	       0x1806dc8c4 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3268
17  dyld                          	       0x1806dbbbc dyld4::start(dyld4::KernelArgs*, void*, void*)::$_0::operator()() const + 544
18  dyld                          	       0x1806db05c start + 2304

Thread 1:
0   libsystem_pthread.dylib       	       0x180a570e8 start_wqthread + 0

Thread 2:
0   libsystem_pthread.dylib       	       0x180a570e8 start_wqthread + 0

Thread 3:
0   libsystem_pthread.dylib       	       0x180a570e8 start_wqthread + 0

Thread 4:
0   libsystem_pthread.dylib       	       0x180a570e8 start_wqthread + 0

Thread 5:
0   libsystem_pthread.dylib       	       0x180a570e8 start_wqthread + 0


Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x000000010323e0b8   x1: 0x00000001e60f26b0   x2: 0x000000010303d450   x3: 0x000000014c03a9c0
    x4: 0x000000014c03a080   x5: 0x0000000000000038   x6: 0x0000000000000000   x7: 0x0000000000021c00
    x8: 0xfffffffffffffff4   x9: 0x000000000567b9a8  x10: 0x0000000043000004  x11: 0x0000000000000004
   x12: 0x0000000043000002  x13: 0x000060000040ae88  x14: 0x0000000043000004  x15: 0x00000001e60f26b0
   x16: 0x00000001808aae1c  x17: 0x00000001ee4f4348  x18: 0x0000000000000000  x19: 0x0000600000818280
   x20: 0x0000000000000000  x21: 0x0000600003810fc0  x22: 0x000000014bf04f60  x23: 0x000060000040ae80
   x24: 0x0000600003810fc0  x25: 0x00000001e60d6088  x26: 0x000000010324d838  x27: 0x000000010324d000
   x28: 0x00000001031c3000   fp: 0x000000016d3fedd0   lr: 0x0000000103058ea0
    sp: 0x000000016d3fed40   pc: 0x0000000103058ea4 cpsr: 0x20001000
   far: 0x0000000000000000  esr: 0xf2000001 (Breakpoint) brk 1

Binary Images:
       0x102ae8000 -        0x102af3fff libobjc-trampolines.dylib (*) <e5ad5b68-f5da-3b8c-ae1d-3e0b64636c2f> /usr/lib/libobjc-trampolines.dylib
       0x10301c000 -        0x103213fff io.playcover.PlayTools (1.1.7) <17483c76-5171-35d6-98d8-160bbf4af8a3> /Users/USER/Library/Frameworks/PlayTools.framework/PlayTools
       0x1029e8000 -        0x1029f3fff com.HoYoverse.hkrpgoversea (2.3.1) <a2ecb26f-a489-3229-9cfe-c316e1d3c10c> /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.HoYoverse.hkrpgoversea.app/hkrpg
       0x1806d5000 -        0x180756c67 dyld (*) <5bc7265e-eca4-3e70-9f29-627735be878e> /usr/lib/dyld
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
       0x1808a5000 -        0x1808ebfff libdispatch.dylib (*) <fd1a987d-4890-3ae6-a79a-94dffc091fe6> /usr/lib/system/libdispatch.dylib
       0x180a55000 -        0x180a61fff libsystem_pthread.dylib (*) <04d91bdf-aabd-335e-b014-c80e84c98a7d> /usr/lib/system/libsystem_pthread.dylib

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.4G resident=0K(0%) swapped_out_or_unallocated=1.4G(100%)
Writable regions: Total=829.0M written=466K(0%) resident=466K(0%) swapped_out=0K(0%) unallocated=828.6M(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Activity Tracing                   256K        1 
ColorSync                           32K        2 
CoreServices                      12.2M        4 
Foundation                          16K        1 
Kernel Alloc Once                   32K        1 
MALLOC                           805.3M       25 
MALLOC guard page                  192K       12 
STACK GUARD                       56.1M        6 
Stack                             10.6M        6 
VM_ALLOCATE                         32K        2 
__AUTH                            4736K      585 
__AUTH_CONST                      62.4M      802 
__CTF                               824        1 
__DATA                            19.2M      781 
__DATA_CONST                      22.8M      810 
__DATA_DIRTY                      2480K      302 
__FONT_DATA                        2352        1 
__LINKEDIT                       589.2M        4 
__OBJC_RW                         2342K        1 
__TEXT                           890.4M      832 
__TPRO_CONST                       272K        2 
mapped file                       31.5M        4 
owned unmapped memory               32K        1 
page table in kernel               466K        1 
shared memory                     1424K       15 
===========                     =======  ======= 
TOTAL                              2.5G     4202 



-----------
Full Report
-----------

{"app_name":"hkrpg","timestamp":"2024-07-08 19:59:34.00 +0900","app_version":"2.3.1","slice_uuid":"a2ecb26f-a489-3229-9cfe-c316e1d3c10c","build_version":"5","platform":6,"bundleID":"com.HoYoverse.hkrpgoversea","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0 (24A5279h)","roots_installed":0,"name":"hkrpg","incident_id":"70F17EAC-C26B-4B5A-9065-059D3E65D774"}
{
  "uptime" : 150000,
  "procRole" : "Background",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "MacBookAir10,1",
  "coalitionID" : 18009,
  "osVersion" : {
    "train" : "macOS 15.0",
    "build" : "24A5279h",
    "releaseType" : "User"
  },
  "captureTime" : "2024-07-08 19:59:18.9911 +0900",
  "codeSigningMonitor" : 1,
  "incident" : "70F17EAC-C26B-4B5A-9065-059D3E65D774",
  "pid" : 69982,
  "translated" : false,
  "cpuType" : "ARM-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2024-07-08 19:59:18.8651 +0900",
  "procStartAbsTime" : 3718925051541,
  "procExitAbsTime" : 3718928026906,
  "procName" : "hkrpg",
  "procPath" : "\/Users\/USER\/*\/Honkai: Star Rail.app\/hkrpg",
  "bundleInfo" : {"CFBundleShortVersionString":"2.3.1","CFBundleVersion":"5","CFBundleIdentifier":"com.HoYoverse.hkrpgoversea","DTAppStoreToolsBuild":"15F31e"},
  "storeInfo" : {"deviceIdentifierForVendor":"C7009695-F078-5CEC-A795-595284C0186E","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.HoYoverse.hkrpgoversea",
  "crashReporterKey" : "D927EC79-440A-3232-86E3-86380061EDB6",
  "codeSigningID" : "com.HoYoverse.hkrpgoversea",
  "codeSigningTeamID" : "",
  "codeSigningFlags" : 570425857,
  "codeSigningValidationCategory" : 10,
  "codeSigningTrustLevel" : 4294967295,
  "instructionByteStream" : {"beforePC":"4f7\/kCEAOZFfpAWUlP7\/FyAPANAA4AKRIf\/\/sCFAEZFZpAWUNf\/\/Fw==","atPC":"IAAg1CAAINQgACDUIAAg1CAAINRBAIBSBwAAFAEAgFIFAAAUQQCAUg=="},
  "bootSessionUUID" : "9CC190AC-B15D-4A4B-90CD-F36DC539FE99",
  "wakeTime" : 24481,
  "sleepWakeUUID" : "599D47F6-F55E-456F-8470-C16352270276",
  "sip" : "enabled",
  "exception" : {"codes":"0x0000000000000001, 0x0000000103058ea4","rawCodes":[1,4345663140],"type":"EXC_BREAKPOINT","signal":"SIGTRAP"},
  "termination" : {"flags":0,"code":5,"namespace":"SIGNAL","indicator":"Trace\/BPT trap: 5","byProc":"exc handler","byPid":69982},
  "os_fault" : {"process":"hkrpg"},
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":2950742,"threadState":{"x":[{"value":4347650232,"symbolLocation":0,"symbol":"one-time initialization token for shared"},{"value":8154719920,"symbolLocation":0,"symbol":"OBJC_CLASS_$___NSObserver"},{"value":4345549904,"symbolLocation":0,"symbol":"one-time initialization function for shared"},{"value":5570275776},{"value":5570273408},{"value":56},{"value":0},{"value":138240},{"value":18446744073709551604},{"value":90683816},{"value":1124073476},{"value":4},{"value":1124073474},{"value":105553120505480},{"value":1124073476},{"value":8154719920,"symbolLocation":0,"symbol":"OBJC_CLASS_$___NSObserver"},{"value":6451539484,"symbolLocation":0,"symbol":"dispatch_once_f"},{"value":8293139272},{"value":0},{"value":105553124754048},{"value":0},{"value":105553175056320},{"value":5569007456},{"value":105553120505472},{"value":105553175056320},{"value":8154603656,"symbolLocation":0,"symbol":"_NSConcreteStackBlock"},{"value":4347713592,"symbolLocation":0,"symbol":"static PlaySettings.shared"},{"value":4347711488,"symbolLocation":888,"symbol":"type metadata for DatagramChannel"},{"value":4347146240,"symbolLocation":48,"symbol":"_INSTANCE_METHODS__TtC9PlayTools10EditorView"}],"flavor":"ARM_THREAD_STATE64","lr":{"value":4345663136},"cpsr":{"value":536875008},"fp":{"value":6127873488},"sp":{"value":6127873344},"esr":{"value":4060086273,"description":"(Breakpoint) brk 1"},"pc":{"value":4345663140,"matchesCrashFrame":1},"far":{"value":0}},"queue":"com.apple.main-thread","frames":[{"imageOffset":249508,"symbol":"ControlMode.initialize()","symbolLocation":1612,"imageIndex":1},{"imageOffset":215092,"symbol":"specialized PlayInput.initialize()","symbolLocation":888,"imageIndex":1},{"imageOffset":305644,"symbol":"specialized static PlayCover.launch()","symbolLocation":76,"imageIndex":1},{"imageOffset":120512,"symbol":"invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const","symbolLocation":592,"imageIndex":3},{"imageOffset":375412,"symbol":"invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const","symbolLocation":340,"imageIndex":3},{"imageOffset":324060,"symbol":"invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const","symbolLocation":496,"imageIndex":3},{"imageOffset":8924,"symbol":"dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const","symbolLocation":300,"imageIndex":3},{"imageOffset":319856,"symbol":"dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const","symbolLocation":192,"imageIndex":3},{"imageOffset":374152,"symbol":"dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const","symbolLocation":516,"imageIndex":3},{"imageOffset":119780,"symbol":"dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const","symbolLocation":176,"imageIndex":3},{"imageOffset":149940,"symbol":"dyld4::JustInTimeLoader::runInitializers(dyld4::RuntimeState&) const","symbolLocation":36,"imageIndex":3},{"imageOffset":121504,"symbol":"dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&, dyld3::Array<dyld4::Loader const*>&) const","symbolLocation":312,"imageIndex":3},{"imageOffset":121408,"symbol":"dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&, dyld3::Array<dyld4::Loader const*>&) const","symbolLocation":216,"imageIndex":3},{"imageOffset":138636,"symbol":"dyld4::Loader::runInitializersBottomUpPlusUpwardLinks(dyld4::RuntimeState&) const::$_0::operator()() const","symbolLocation":180,"imageIndex":3},{"imageOffset":122000,"symbol":"dyld4::Loader::runInitializersBottomUpPlusUpwardLinks(dyld4::RuntimeState&) const","symbolLocation":412,"imageIndex":3},{"imageOffset":249400,"symbol":"dyld4::APIs::runAllInitializersForMain()","symbolLocation":424,"imageIndex":3},{"imageOffset":30916,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":3268,"imageIndex":3},{"imageOffset":27580,"symbol":"dyld4::start(dyld4::KernelArgs*, void*, void*)::$_0::operator()() const","symbolLocation":544,"imageIndex":3},{"imageOffset":24668,"symbol":"start","symbolLocation":2304,"imageIndex":3}]},{"id":2950743,"frames":[{"imageOffset":8424,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":6}],"threadState":{"x":[{"value":6128529408},{"value":5891},{"value":6127992832},{"value":0},{"value":409604},{"value":18446744073709551615},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":0},"cpsr":{"value":4096},"fp":{"value":0},"sp":{"value":6128529408},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6453293288},"far":{"value":0}}},{"id":2950744,"frames":[{"imageOffset":8424,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":6}],"threadState":{"x":[{"value":6129102848},{"value":4611},{"value":6128566272},{"value":0},{"value":409604},{"value":18446744073709551615},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":0},"cpsr":{"value":4096},"fp":{"value":0},"sp":{"value":6129102848},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6453293288},"far":{"value":0}}},{"id":2950745,"frames":[{"imageOffset":8424,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":6}],"threadState":{"x":[{"value":6129676288},{"value":20995},{"value":6129139712},{"value":0},{"value":409604},{"value":18446744073709551615},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":0},"cpsr":{"value":4096},"fp":{"value":0},"sp":{"value":6129676288},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6453293288},"far":{"value":0}}},{"id":2950747,"frames":[{"imageOffset":8424,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":6}],"threadState":{"x":[{"value":6130249728},{"value":18435},{"value":6129713152},{"value":0},{"value":409604},{"value":18446744073709551615},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":0},"cpsr":{"value":4096},"fp":{"value":0},"sp":{"value":6130249728},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6453293288},"far":{"value":0}}},{"id":2950748,"frames":[{"imageOffset":8424,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":6}],"threadState":{"x":[{"value":6130823168},{"value":18695},{"value":6130286592},{"value":0},{"value":409604},{"value":18446744073709551615},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":0},"cpsr":{"value":4096},"fp":{"value":0},"sp":{"value":6130823168},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6453293288},"far":{"value":0}}}],
  "usedImages" : [
  {
    "source" : "P",
    "arch" : "arm64e",
    "base" : 4339957760,
    "size" : 49152,
    "uuid" : "e5ad5b68-f5da-3b8c-ae1d-3e0b64636c2f",
    "path" : "\/usr\/lib\/libobjc-trampolines.dylib",
    "name" : "libobjc-trampolines.dylib"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 4345413632,
    "CFBundleShortVersionString" : "1.1.7",
    "CFBundleIdentifier" : "io.playcover.PlayTools",
    "size" : 2064384,
    "uuid" : "17483c76-5171-35d6-98d8-160bbf4af8a3",
    "path" : "\/Users\/USER\/Library\/Frameworks\/PlayTools.framework\/PlayTools",
    "name" : "PlayTools",
    "CFBundleVersion" : "1"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 4338909184,
    "CFBundleShortVersionString" : "2.3.1",
    "CFBundleIdentifier" : "com.HoYoverse.hkrpgoversea",
    "size" : 49152,
    "uuid" : "a2ecb26f-a489-3229-9cfe-c316e1d3c10c",
    "path" : "\/Users\/USER\/Library\/Containers\/io.playcover.PlayCover\/*\/com.HoYoverse.hkrpgoversea.app\/hkrpg",
    "name" : "hkrpg",
    "CFBundleVersion" : "5"
  },
  {
    "source" : "P",
    "arch" : "arm64e",
    "base" : 6449614848,
    "size" : 531560,
    "uuid" : "5bc7265e-eca4-3e70-9f29-627735be878e",
    "path" : "\/usr\/lib\/dyld",
    "name" : "dyld"
  },
  {
    "size" : 0,
    "source" : "A",
    "base" : 0,
    "uuid" : "00000000-0000-0000-0000-000000000000"
  },
  {
    "source" : "P",
    "arch" : "arm64e",
    "base" : 6451515392,
    "size" : 290816,
    "uuid" : "fd1a987d-4890-3ae6-a79a-94dffc091fe6",
    "path" : "\/usr\/lib\/system\/libdispatch.dylib",
    "name" : "libdispatch.dylib"
  },
  {
    "source" : "P",
    "arch" : "arm64e",
    "base" : 6453284864,
    "size" : 53248,
    "uuid" : "04d91bdf-aabd-335e-b014-c80e84c98a7d",
    "path" : "\/usr\/lib\/system\/libsystem_pthread.dylib",
    "name" : "libsystem_pthread.dylib"
  }
],
  "sharedCache" : {
  "base" : 6448807936,
  "size" : 4684873728,
  "uuid" : "7a0f4fec-286b-3758-94b9-475956285bbc"
},
  "vmSummary" : "ReadOnly portion of Libraries: Total=1.4G resident=0K(0%) swapped_out_or_unallocated=1.4G(100%)\nWritable regions: Total=829.0M written=466K(0%) resident=466K(0%) swapped_out=0K(0%) unallocated=828.6M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nActivity Tracing                   256K        1 \nColorSync                           32K        2 \nCoreServices                      12.2M        4 \nFoundation                          16K        1 \nKernel Alloc Once                   32K        1 \nMALLOC                           805.3M       25 \nMALLOC guard page                  192K       12 \nSTACK GUARD                       56.1M        6 \nStack                             10.6M        6 \nVM_ALLOCATE                         32K        2 \n__AUTH                            4736K      585 \n__AUTH_CONST                      62.4M      802 \n__CTF                               824        1 \n__DATA                            19.2M      781 \n__DATA_CONST                      22.8M      810 \n__DATA_DIRTY                      2480K      302 \n__FONT_DATA                        2352        1 \n__LINKEDIT                       589.2M        4 \n__OBJC_RW                         2342K        1 \n__TEXT                           890.4M      832 \n__TPRO_CONST                       272K        2 \nmapped file                       31.5M        4 \nowned unmapped memory               32K        1 \npage table in kernel               466K        1 \nshared memory                     1424K       15 \n===========                     =======  ======= \nTOTAL                              2.5G     4202 \n",
  "legacyInfo" : {
  "threadTriggered" : {
    "queue" : "com.apple.main-thread"
  }
},
  "logWritingSignature" : "a0cbc4b12c35af801398d5f5457860f6b41ae1f6",
  "trialInfo" : {
  "rollouts" : [
    {
      "rolloutId" : "645197bf528fbf3c3af54105",
      "factorPackIds" : {
        "SIRI_VALUE_INFERENCE_PERVASIVE_ENTITY_RESOLUTION" : "663e65b4a1526e1ca0e288a1"
      },
      "deploymentId" : 240000002
    },
    {
      "rolloutId" : "654439cdafbf5b61207873a9",
      "factorPackIds" : {

      },
      "deploymentId" : 250000003
    }
  ],
  "experiments" : [
    {
      "treatmentId" : "2dffbe18-a39a-4f33-ada9-2cce30af39ca",
      "experimentId" : "6384d56b96e8d228551ec182",
      "deploymentId" : 400000023
    },
    {
      "treatmentId" : "45f4e2a5-551b-4bc2-a2dc-19c244dda8f8",
      "experimentId" : "6643969b3099cf28e049862f",
      "deploymentId" : 400000002
    }
  ]
}
}

What version of PlayCover are you using?

3.0.0

What version of macOS are you using?

Other (please specify)

Issue Language

Yes my issue is written in English

Originally created by @itomochin on GitHub (Jul 8, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1573 ### App Store link https://apps.apple.com/us/app/honkai-star-rail/id1599719154 ### Current issues - [ ] Game fails to install - [X] Game fails to open - [ ] Game crashes randomly during gameplay - [ ] Game does not work with keymapping - [ ] Game experiences graphical issues or broken UI - [ ] Game fails to connect to servers or complete download ### More details What happens: - Downloaded and Installed Honkai: Star Rail (Ver 2.3.1) into PlayCover - Click to Open → The Icon appears on the dock, and then just quits in less than a second. - Does not even give out a crash log most of the times. When it gives out, it is `Namespace SIGNAL, Code 5 Trace/BPT trap: 5` Error Already Tried (did not solve the issue): - Resigning by changing the application type and back to "public.app-category.games" - Deleting the PlayTools (not working), and reinstalling the PlayTools (still not working) - Disabling the PlayChain (not working), and reenabling the PlayChain (still not working) - Tried with Both PlayCover Release 3.0.0 (which is the latest version released last week) and Nightly 798 - Tried with both downloading IPA file from decrypt.ipa and directly downloading from IPA library within PlayCover Note: - There was Initial error when I installed Genshin Impact. Got the `genshin playcover namespace dyld, code 1 library missing` error. Resolved by #691 solution, which is `vtool` and `codesign` the library where the error occurred. Solved it. - The System is MacOS 15.0 Developer Beta 2, which might be related(?) ### Crash log ```shell ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: hkrpg [69982] Path: /Users/USER/*/Honkai: Star Rail.app/hkrpg Identifier: com.HoYoverse.hkrpgoversea Version: 2.3.1 (5) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2024-07-08 19:59:18.9911 +0900 OS Version: macOS 15.0 (24A5279h) Report Version: 12 Anonymous UUID: D927EC79-440A-3232-86E3-86380061EDB6 Sleep/Wake UUID: 599D47F6-F55E-456F-8470-C16352270276 Time Awake Since Boot: 150000 seconds Time Since Wake: 24481 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000001, 0x0000000103058ea4 Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5 Terminating Process: exc handler [69982] Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 PlayTools 0x103058ea4 ControlMode.initialize() + 1612 1 PlayTools 0x103050834 specialized PlayInput.initialize() + 888 2 PlayTools 0x1030669ec specialized static PlayCover.launch() + 76 3 dyld 0x1806f26c0 invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 592 4 dyld 0x180730a74 invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 340 5 dyld 0x1807241dc invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 496 6 dyld 0x1806d72dc dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const + 300 7 dyld 0x180723170 dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 192 8 dyld 0x180730588 dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 516 9 dyld 0x1806f23e4 dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 176 10 dyld 0x1806f99b4 dyld4::JustInTimeLoader::runInitializers(dyld4::RuntimeState&) const + 36 11 dyld 0x1806f2aa0 dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&, dyld3::Array<dyld4::Loader const*>&) const + 312 12 dyld 0x1806f2a40 dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&, dyld3::Array<dyld4::Loader const*>&) const + 216 13 dyld 0x1806f6d8c dyld4::Loader::runInitializersBottomUpPlusUpwardLinks(dyld4::RuntimeState&) const::$_0::operator()() const + 180 14 dyld 0x1806f2c90 dyld4::Loader::runInitializersBottomUpPlusUpwardLinks(dyld4::RuntimeState&) const + 412 15 dyld 0x180711e38 dyld4::APIs::runAllInitializersForMain() + 424 16 dyld 0x1806dc8c4 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3268 17 dyld 0x1806dbbbc dyld4::start(dyld4::KernelArgs*, void*, void*)::$_0::operator()() const + 544 18 dyld 0x1806db05c start + 2304 Thread 1: 0 libsystem_pthread.dylib 0x180a570e8 start_wqthread + 0 Thread 2: 0 libsystem_pthread.dylib 0x180a570e8 start_wqthread + 0 Thread 3: 0 libsystem_pthread.dylib 0x180a570e8 start_wqthread + 0 Thread 4: 0 libsystem_pthread.dylib 0x180a570e8 start_wqthread + 0 Thread 5: 0 libsystem_pthread.dylib 0x180a570e8 start_wqthread + 0 Thread 0 crashed with ARM Thread State (64-bit): x0: 0x000000010323e0b8 x1: 0x00000001e60f26b0 x2: 0x000000010303d450 x3: 0x000000014c03a9c0 x4: 0x000000014c03a080 x5: 0x0000000000000038 x6: 0x0000000000000000 x7: 0x0000000000021c00 x8: 0xfffffffffffffff4 x9: 0x000000000567b9a8 x10: 0x0000000043000004 x11: 0x0000000000000004 x12: 0x0000000043000002 x13: 0x000060000040ae88 x14: 0x0000000043000004 x15: 0x00000001e60f26b0 x16: 0x00000001808aae1c x17: 0x00000001ee4f4348 x18: 0x0000000000000000 x19: 0x0000600000818280 x20: 0x0000000000000000 x21: 0x0000600003810fc0 x22: 0x000000014bf04f60 x23: 0x000060000040ae80 x24: 0x0000600003810fc0 x25: 0x00000001e60d6088 x26: 0x000000010324d838 x27: 0x000000010324d000 x28: 0x00000001031c3000 fp: 0x000000016d3fedd0 lr: 0x0000000103058ea0 sp: 0x000000016d3fed40 pc: 0x0000000103058ea4 cpsr: 0x20001000 far: 0x0000000000000000 esr: 0xf2000001 (Breakpoint) brk 1 Binary Images: 0x102ae8000 - 0x102af3fff libobjc-trampolines.dylib (*) <e5ad5b68-f5da-3b8c-ae1d-3e0b64636c2f> /usr/lib/libobjc-trampolines.dylib 0x10301c000 - 0x103213fff io.playcover.PlayTools (1.1.7) <17483c76-5171-35d6-98d8-160bbf4af8a3> /Users/USER/Library/Frameworks/PlayTools.framework/PlayTools 0x1029e8000 - 0x1029f3fff com.HoYoverse.hkrpgoversea (2.3.1) <a2ecb26f-a489-3229-9cfe-c316e1d3c10c> /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.HoYoverse.hkrpgoversea.app/hkrpg 0x1806d5000 - 0x180756c67 dyld (*) <5bc7265e-eca4-3e70-9f29-627735be878e> /usr/lib/dyld 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ??? 0x1808a5000 - 0x1808ebfff libdispatch.dylib (*) <fd1a987d-4890-3ae6-a79a-94dffc091fe6> /usr/lib/system/libdispatch.dylib 0x180a55000 - 0x180a61fff libsystem_pthread.dylib (*) <04d91bdf-aabd-335e-b014-c80e84c98a7d> /usr/lib/system/libsystem_pthread.dylib External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.4G resident=0K(0%) swapped_out_or_unallocated=1.4G(100%) Writable regions: Total=829.0M written=466K(0%) resident=466K(0%) swapped_out=0K(0%) unallocated=828.6M(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Activity Tracing 256K 1 ColorSync 32K 2 CoreServices 12.2M 4 Foundation 16K 1 Kernel Alloc Once 32K 1 MALLOC 805.3M 25 MALLOC guard page 192K 12 STACK GUARD 56.1M 6 Stack 10.6M 6 VM_ALLOCATE 32K 2 __AUTH 4736K 585 __AUTH_CONST 62.4M 802 __CTF 824 1 __DATA 19.2M 781 __DATA_CONST 22.8M 810 __DATA_DIRTY 2480K 302 __FONT_DATA 2352 1 __LINKEDIT 589.2M 4 __OBJC_RW 2342K 1 __TEXT 890.4M 832 __TPRO_CONST 272K 2 mapped file 31.5M 4 owned unmapped memory 32K 1 page table in kernel 466K 1 shared memory 1424K 15 =========== ======= ======= TOTAL 2.5G 4202 ----------- Full Report ----------- {"app_name":"hkrpg","timestamp":"2024-07-08 19:59:34.00 +0900","app_version":"2.3.1","slice_uuid":"a2ecb26f-a489-3229-9cfe-c316e1d3c10c","build_version":"5","platform":6,"bundleID":"com.HoYoverse.hkrpgoversea","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0 (24A5279h)","roots_installed":0,"name":"hkrpg","incident_id":"70F17EAC-C26B-4B5A-9065-059D3E65D774"} { "uptime" : 150000, "procRole" : "Background", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "MacBookAir10,1", "coalitionID" : 18009, "osVersion" : { "train" : "macOS 15.0", "build" : "24A5279h", "releaseType" : "User" }, "captureTime" : "2024-07-08 19:59:18.9911 +0900", "codeSigningMonitor" : 1, "incident" : "70F17EAC-C26B-4B5A-9065-059D3E65D774", "pid" : 69982, "translated" : false, "cpuType" : "ARM-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2024-07-08 19:59:18.8651 +0900", "procStartAbsTime" : 3718925051541, "procExitAbsTime" : 3718928026906, "procName" : "hkrpg", "procPath" : "\/Users\/USER\/*\/Honkai: Star Rail.app\/hkrpg", "bundleInfo" : {"CFBundleShortVersionString":"2.3.1","CFBundleVersion":"5","CFBundleIdentifier":"com.HoYoverse.hkrpgoversea","DTAppStoreToolsBuild":"15F31e"}, "storeInfo" : {"deviceIdentifierForVendor":"C7009695-F078-5CEC-A795-595284C0186E","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.HoYoverse.hkrpgoversea", "crashReporterKey" : "D927EC79-440A-3232-86E3-86380061EDB6", "codeSigningID" : "com.HoYoverse.hkrpgoversea", "codeSigningTeamID" : "", "codeSigningFlags" : 570425857, "codeSigningValidationCategory" : 10, "codeSigningTrustLevel" : 4294967295, "instructionByteStream" : {"beforePC":"4f7\/kCEAOZFfpAWUlP7\/FyAPANAA4AKRIf\/\/sCFAEZFZpAWUNf\/\/Fw==","atPC":"IAAg1CAAINQgACDUIAAg1CAAINRBAIBSBwAAFAEAgFIFAAAUQQCAUg=="}, "bootSessionUUID" : "9CC190AC-B15D-4A4B-90CD-F36DC539FE99", "wakeTime" : 24481, "sleepWakeUUID" : "599D47F6-F55E-456F-8470-C16352270276", "sip" : "enabled", "exception" : {"codes":"0x0000000000000001, 0x0000000103058ea4","rawCodes":[1,4345663140],"type":"EXC_BREAKPOINT","signal":"SIGTRAP"}, "termination" : {"flags":0,"code":5,"namespace":"SIGNAL","indicator":"Trace\/BPT trap: 5","byProc":"exc handler","byPid":69982}, "os_fault" : {"process":"hkrpg"}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : [{"triggered":true,"id":2950742,"threadState":{"x":[{"value":4347650232,"symbolLocation":0,"symbol":"one-time initialization token for shared"},{"value":8154719920,"symbolLocation":0,"symbol":"OBJC_CLASS_$___NSObserver"},{"value":4345549904,"symbolLocation":0,"symbol":"one-time initialization function for shared"},{"value":5570275776},{"value":5570273408},{"value":56},{"value":0},{"value":138240},{"value":18446744073709551604},{"value":90683816},{"value":1124073476},{"value":4},{"value":1124073474},{"value":105553120505480},{"value":1124073476},{"value":8154719920,"symbolLocation":0,"symbol":"OBJC_CLASS_$___NSObserver"},{"value":6451539484,"symbolLocation":0,"symbol":"dispatch_once_f"},{"value":8293139272},{"value":0},{"value":105553124754048},{"value":0},{"value":105553175056320},{"value":5569007456},{"value":105553120505472},{"value":105553175056320},{"value":8154603656,"symbolLocation":0,"symbol":"_NSConcreteStackBlock"},{"value":4347713592,"symbolLocation":0,"symbol":"static PlaySettings.shared"},{"value":4347711488,"symbolLocation":888,"symbol":"type metadata for DatagramChannel"},{"value":4347146240,"symbolLocation":48,"symbol":"_INSTANCE_METHODS__TtC9PlayTools10EditorView"}],"flavor":"ARM_THREAD_STATE64","lr":{"value":4345663136},"cpsr":{"value":536875008},"fp":{"value":6127873488},"sp":{"value":6127873344},"esr":{"value":4060086273,"description":"(Breakpoint) brk 1"},"pc":{"value":4345663140,"matchesCrashFrame":1},"far":{"value":0}},"queue":"com.apple.main-thread","frames":[{"imageOffset":249508,"symbol":"ControlMode.initialize()","symbolLocation":1612,"imageIndex":1},{"imageOffset":215092,"symbol":"specialized PlayInput.initialize()","symbolLocation":888,"imageIndex":1},{"imageOffset":305644,"symbol":"specialized static PlayCover.launch()","symbolLocation":76,"imageIndex":1},{"imageOffset":120512,"symbol":"invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const","symbolLocation":592,"imageIndex":3},{"imageOffset":375412,"symbol":"invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const","symbolLocation":340,"imageIndex":3},{"imageOffset":324060,"symbol":"invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const","symbolLocation":496,"imageIndex":3},{"imageOffset":8924,"symbol":"dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const","symbolLocation":300,"imageIndex":3},{"imageOffset":319856,"symbol":"dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const","symbolLocation":192,"imageIndex":3},{"imageOffset":374152,"symbol":"dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const","symbolLocation":516,"imageIndex":3},{"imageOffset":119780,"symbol":"dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const","symbolLocation":176,"imageIndex":3},{"imageOffset":149940,"symbol":"dyld4::JustInTimeLoader::runInitializers(dyld4::RuntimeState&) const","symbolLocation":36,"imageIndex":3},{"imageOffset":121504,"symbol":"dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&, dyld3::Array<dyld4::Loader const*>&) const","symbolLocation":312,"imageIndex":3},{"imageOffset":121408,"symbol":"dyld4::Loader::runInitializersBottomUp(dyld4::RuntimeState&, dyld3::Array<dyld4::Loader const*>&, dyld3::Array<dyld4::Loader const*>&) const","symbolLocation":216,"imageIndex":3},{"imageOffset":138636,"symbol":"dyld4::Loader::runInitializersBottomUpPlusUpwardLinks(dyld4::RuntimeState&) const::$_0::operator()() const","symbolLocation":180,"imageIndex":3},{"imageOffset":122000,"symbol":"dyld4::Loader::runInitializersBottomUpPlusUpwardLinks(dyld4::RuntimeState&) const","symbolLocation":412,"imageIndex":3},{"imageOffset":249400,"symbol":"dyld4::APIs::runAllInitializersForMain()","symbolLocation":424,"imageIndex":3},{"imageOffset":30916,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":3268,"imageIndex":3},{"imageOffset":27580,"symbol":"dyld4::start(dyld4::KernelArgs*, void*, void*)::$_0::operator()() const","symbolLocation":544,"imageIndex":3},{"imageOffset":24668,"symbol":"start","symbolLocation":2304,"imageIndex":3}]},{"id":2950743,"frames":[{"imageOffset":8424,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":6}],"threadState":{"x":[{"value":6128529408},{"value":5891},{"value":6127992832},{"value":0},{"value":409604},{"value":18446744073709551615},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":0},"cpsr":{"value":4096},"fp":{"value":0},"sp":{"value":6128529408},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6453293288},"far":{"value":0}}},{"id":2950744,"frames":[{"imageOffset":8424,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":6}],"threadState":{"x":[{"value":6129102848},{"value":4611},{"value":6128566272},{"value":0},{"value":409604},{"value":18446744073709551615},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":0},"cpsr":{"value":4096},"fp":{"value":0},"sp":{"value":6129102848},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6453293288},"far":{"value":0}}},{"id":2950745,"frames":[{"imageOffset":8424,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":6}],"threadState":{"x":[{"value":6129676288},{"value":20995},{"value":6129139712},{"value":0},{"value":409604},{"value":18446744073709551615},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":0},"cpsr":{"value":4096},"fp":{"value":0},"sp":{"value":6129676288},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6453293288},"far":{"value":0}}},{"id":2950747,"frames":[{"imageOffset":8424,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":6}],"threadState":{"x":[{"value":6130249728},{"value":18435},{"value":6129713152},{"value":0},{"value":409604},{"value":18446744073709551615},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":0},"cpsr":{"value":4096},"fp":{"value":0},"sp":{"value":6130249728},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6453293288},"far":{"value":0}}},{"id":2950748,"frames":[{"imageOffset":8424,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":6}],"threadState":{"x":[{"value":6130823168},{"value":18695},{"value":6130286592},{"value":0},{"value":409604},{"value":18446744073709551615},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":0},"cpsr":{"value":4096},"fp":{"value":0},"sp":{"value":6130823168},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6453293288},"far":{"value":0}}}], "usedImages" : [ { "source" : "P", "arch" : "arm64e", "base" : 4339957760, "size" : 49152, "uuid" : "e5ad5b68-f5da-3b8c-ae1d-3e0b64636c2f", "path" : "\/usr\/lib\/libobjc-trampolines.dylib", "name" : "libobjc-trampolines.dylib" }, { "source" : "P", "arch" : "arm64", "base" : 4345413632, "CFBundleShortVersionString" : "1.1.7", "CFBundleIdentifier" : "io.playcover.PlayTools", "size" : 2064384, "uuid" : "17483c76-5171-35d6-98d8-160bbf4af8a3", "path" : "\/Users\/USER\/Library\/Frameworks\/PlayTools.framework\/PlayTools", "name" : "PlayTools", "CFBundleVersion" : "1" }, { "source" : "P", "arch" : "arm64", "base" : 4338909184, "CFBundleShortVersionString" : "2.3.1", "CFBundleIdentifier" : "com.HoYoverse.hkrpgoversea", "size" : 49152, "uuid" : "a2ecb26f-a489-3229-9cfe-c316e1d3c10c", "path" : "\/Users\/USER\/Library\/Containers\/io.playcover.PlayCover\/*\/com.HoYoverse.hkrpgoversea.app\/hkrpg", "name" : "hkrpg", "CFBundleVersion" : "5" }, { "source" : "P", "arch" : "arm64e", "base" : 6449614848, "size" : 531560, "uuid" : "5bc7265e-eca4-3e70-9f29-627735be878e", "path" : "\/usr\/lib\/dyld", "name" : "dyld" }, { "size" : 0, "source" : "A", "base" : 0, "uuid" : "00000000-0000-0000-0000-000000000000" }, { "source" : "P", "arch" : "arm64e", "base" : 6451515392, "size" : 290816, "uuid" : "fd1a987d-4890-3ae6-a79a-94dffc091fe6", "path" : "\/usr\/lib\/system\/libdispatch.dylib", "name" : "libdispatch.dylib" }, { "source" : "P", "arch" : "arm64e", "base" : 6453284864, "size" : 53248, "uuid" : "04d91bdf-aabd-335e-b014-c80e84c98a7d", "path" : "\/usr\/lib\/system\/libsystem_pthread.dylib", "name" : "libsystem_pthread.dylib" } ], "sharedCache" : { "base" : 6448807936, "size" : 4684873728, "uuid" : "7a0f4fec-286b-3758-94b9-475956285bbc" }, "vmSummary" : "ReadOnly portion of Libraries: Total=1.4G resident=0K(0%) swapped_out_or_unallocated=1.4G(100%)\nWritable regions: Total=829.0M written=466K(0%) resident=466K(0%) swapped_out=0K(0%) unallocated=828.6M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nActivity Tracing 256K 1 \nColorSync 32K 2 \nCoreServices 12.2M 4 \nFoundation 16K 1 \nKernel Alloc Once 32K 1 \nMALLOC 805.3M 25 \nMALLOC guard page 192K 12 \nSTACK GUARD 56.1M 6 \nStack 10.6M 6 \nVM_ALLOCATE 32K 2 \n__AUTH 4736K 585 \n__AUTH_CONST 62.4M 802 \n__CTF 824 1 \n__DATA 19.2M 781 \n__DATA_CONST 22.8M 810 \n__DATA_DIRTY 2480K 302 \n__FONT_DATA 2352 1 \n__LINKEDIT 589.2M 4 \n__OBJC_RW 2342K 1 \n__TEXT 890.4M 832 \n__TPRO_CONST 272K 2 \nmapped file 31.5M 4 \nowned unmapped memory 32K 1 \npage table in kernel 466K 1 \nshared memory 1424K 15 \n=========== ======= ======= \nTOTAL 2.5G 4202 \n", "legacyInfo" : { "threadTriggered" : { "queue" : "com.apple.main-thread" } }, "logWritingSignature" : "a0cbc4b12c35af801398d5f5457860f6b41ae1f6", "trialInfo" : { "rollouts" : [ { "rolloutId" : "645197bf528fbf3c3af54105", "factorPackIds" : { "SIRI_VALUE_INFERENCE_PERVASIVE_ENTITY_RESOLUTION" : "663e65b4a1526e1ca0e288a1" }, "deploymentId" : 240000002 }, { "rolloutId" : "654439cdafbf5b61207873a9", "factorPackIds" : { }, "deploymentId" : 250000003 } ], "experiments" : [ { "treatmentId" : "2dffbe18-a39a-4f33-ada9-2cce30af39ca", "experimentId" : "6384d56b96e8d228551ec182", "deploymentId" : 400000023 }, { "treatmentId" : "45f4e2a5-551b-4bc2-a2dc-19c244dda8f8", "experimentId" : "6643969b3099cf28e049862f", "deploymentId" : 400000002 } ] } } ``` ### What version of PlayCover are you using? 3.0.0 ### What version of macOS are you using? Other (please specify) ### Issue Language - [X] Yes my issue is written in English

kerem

2026-03-03 19:02:42 +03:00

closed this issue
added the
game-support
label

kerem commented

2026-03-03 19:02:42 +03:00

Author

Owner

@Catta1997 commented on GitHub (Jul 8, 2024):

I have no issue on 14.5 , have you tried also to clean PlayChain Data (Right click on app -> Clean PlayChain Data) ?

@Catta1997 commented on GitHub (Jul 8, 2024): I have no issue on 14.5 , have you tried also to clean PlayChain Data (Right click on app -> Clean PlayChain Data) ?

kerem commented

2026-03-03 19:02:43 +03:00

Author

Owner

@itomochin commented on GitHub (Jul 8, 2024):

I have no issue on 14.5 , have you tried also to clean PlayChain Data (Right click on app -> Clean PlayChain Data) ?

Yes I did. Tried Cleaning PlayChain Data. Still not working.

@itomochin commented on GitHub (Jul 8, 2024): > I have no issue on 14.5 , have you tried also to clean PlayChain Data (Right click on app -> Clean PlayChain Data) ? Yes I did. Tried Cleaning PlayChain Data. Still not working.

kerem commented

2026-03-03 19:02:43 +03:00

Author

Owner

@Catta1997 commented on GitHub (Jul 10, 2024):

try:

Open PlayCover
Right click on hsr -> open in finder / show in finder
Shift + Double click

@Catta1997 commented on GitHub (Jul 10, 2024): try: Open PlayCover Right click on hsr -> open in finder / show in finder Shift + Double click

kerem commented

2026-03-03 19:02:43 +03:00

Author

Owner

@itomochin commented on GitHub (Jul 11, 2024):

Nope. Still does not work.

@itomochin commented on GitHub (Jul 11, 2024): Nope. Still does not work.

kerem commented

2026-03-03 19:02:43 +03:00

Author

Owner

@TheMoonThatRises commented on GitHub (Aug 29, 2024):

A new version of PlayCover has released. If this issue still occurs, open a new issue.

@TheMoonThatRises commented on GitHub (Aug 29, 2024): A new version of PlayCover has released. If this issue still occurs, open a new issue.

Rows
Columns

[GH-ISSUE #1573] [Game Support]: HSR Can not open #973

App Store link

Current issues

More details

Crash log

What version of PlayCover are you using?

What version of macOS are you using?

Issue Language