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[GH-ISSUE #1546] [Game Support]: HSR 2.3.1 can not login #952

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opened 2026-03-03 19:02:28 +03:00 by kerem · 5 comments

kerem commented

2026-03-03 19:02:28 +03:00

Owner

Originally created by @fhnstephen on GitHub (Jul 3, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1546

App Store link

https://apps.apple.com/us/app/honkai-star-rail/id1599719154

Current issues

Game fails to install
Game fails to open
Game crashes randomly during gameplay
Game does not work with keymapping
Game experiences graphical issues or broken UI
Game fails to connect to servers or complete download

More details

If I login using username password, it says "invalid parameter".
If I use facebook to login, it says "faild to login"

I tried setting boot-args, no luck.

Playchain is enabled, preferences are cleared.

Crash log

No response

What version of PlayCover are you using?

3.0.0

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

Yes my issue is written in English

Originally created by @fhnstephen on GitHub (Jul 3, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1546 ### App Store link https://apps.apple.com/us/app/honkai-star-rail/id1599719154 ### Current issues - [ ] Game fails to install - [ ] Game fails to open - [ ] Game crashes randomly during gameplay - [ ] Game does not work with keymapping - [ ] Game experiences graphical issues or broken UI - [ ] Game fails to connect to servers or complete download ### More details If I login using username password, it says "invalid parameter". If I use facebook to login, it says "faild to login" I tried setting boot-args, no luck. Playchain is enabled, preferences are cleared. ### Crash log _No response_ ### What version of PlayCover are you using? 3.0.0 ### What version of macOS are you using? Sonoma (macOS 14) ### Issue Language - [X] Yes my issue is written in English

kerem

2026-03-03 19:02:28 +03:00

closed this issue
added the
game-support
label

kerem commented

2026-03-03 19:02:29 +03:00

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@dain98 commented on GitHub (Jul 3, 2024):

I have the exact same issue. Was on 14, tried 14.5.

@dain98 commented on GitHub (Jul 3, 2024): I have the exact same issue. Was on 14, tried 14.5.

kerem commented

2026-03-03 19:02:29 +03:00

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@valodes commented on GitHub (Jul 5, 2024):

Same issue here

@valodes commented on GitHub (Jul 5, 2024): Same issue here

kerem commented

2026-03-03 19:02:29 +03:00

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@bshaydullin commented on GitHub (Jul 5, 2024):

Can confirm, same issue on 2.3.1 (Russian version)

@bshaydullin commented on GitHub (Jul 5, 2024): Can confirm, same issue on 2.3.1 (Russian version) ![image](https://github.com/PlayCover/PlayCover/assets/84585143/c3336d81-bfa8-496f-a656-49a52476894c)

kerem commented

2026-03-03 19:02:29 +03:00

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Owner

@mrjasonzee commented on GitHub (Jul 11, 2024):

open terminal
type cd ~/Library/Containers/io.playcover.PlayCover/
type mkdir PlayChain
it seems like something can goof and the playchain folder just doesnt exist

@mrjasonzee commented on GitHub (Jul 11, 2024): open terminal type cd ~/Library/Containers/io.playcover.PlayCover/ type mkdir PlayChain it seems like something can goof and the playchain folder just doesnt exist

kerem commented

2026-03-03 19:02:29 +03:00

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@Wendor commented on GitHub (Jan 16, 2025):

open terminal type cd ~/Library/Containers/io.playcover.PlayCover/ type mkdir PlayChain it seems like something can goof and the playchain folder just doesnt exist

In my case cleaning PlayChain data helps

rm -rf ~/Library/Containers/io.playcover.PlayCover/PlayChain/*

@Wendor commented on GitHub (Jan 16, 2025): > open terminal type cd ~/Library/Containers/io.playcover.PlayCover/ type mkdir PlayChain it seems like something can goof and the playchain folder just doesnt exist In my case cleaning PlayChain data helps ```bash rm -rf ~/Library/Containers/io.playcover.PlayCover/PlayChain/* ```