[GH-ISSUE #1509] [Bug]: Genshin Impact PlayTools not installed #930

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opened 2026-03-03 19:02:14 +03:00 by kerem · 3 comments

kerem commented

2026-03-03 19:02:14 +03:00

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Originally created by @bellamellaff on GitHub (Jun 8, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1509

Describe the bug

I can play Genshine if I remove the playtools. But I need it right? Do you know how I can install the playtools?

Steps to reproduce

Playcover nightly 767
Genshin Impact download successfully
Upload the Genshin into the Playcover
Uploading stopped when it was doing installing playtools.
Remove Playtools
Game Worked
But the screen is cropped and I can't use keyboard

Expected behaviour

I have no idea why I couldn't install the playtools.

Crash log

/var/folders/_z/ngppvt8x3752bs0ghjf4xfwh0000gn/T/TemporaryItems/NSIRD_PlayCover_hzUnlh/Payload/GenshinImpact.app/PlugIns/AKInterface.bundle: replacing existing signature
/var/folders/_z/ngppvt8x3752bs0ghjf4xfwh0000gn/T/TemporaryItems/NSIRD_PlayCover_hzUnlh/Payload/GenshinImpact.app/PlugIns/AKInterface.bundle: resource fork, Finder information, or similar detritus not allowed

What version of PlayCover are you using?

Nightly/beta (please specify build number)

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

Yes my issue is written in English

Originally created by @bellamellaff on GitHub (Jun 8, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1509 ### Describe the bug I can play Genshine if I remove the playtools. But I need it right? Do you know how I can install the playtools? ### Steps to reproduce Playcover nightly 767 Genshin Impact download successfully Upload the Genshin into the Playcover Uploading stopped when it was doing installing playtools. Remove Playtools Game Worked But the screen is cropped and I can't use keyboard ### Expected behaviour I have no idea why I couldn't install the playtools. ### Crash log ```shell /var/folders/_z/ngppvt8x3752bs0ghjf4xfwh0000gn/T/TemporaryItems/NSIRD_PlayCover_hzUnlh/Payload/GenshinImpact.app/PlugIns/AKInterface.bundle: replacing existing signature /var/folders/_z/ngppvt8x3752bs0ghjf4xfwh0000gn/T/TemporaryItems/NSIRD_PlayCover_hzUnlh/Payload/GenshinImpact.app/PlugIns/AKInterface.bundle: resource fork, Finder information, or similar detritus not allowed ``` ### What version of PlayCover are you using? Nightly/beta (please specify build number) ### What version of macOS are you using? Sonoma (macOS 14) ### Issue Language - [X] Yes my issue is written in English

kerem

2026-03-03 19:02:14 +03:00

closed this issue
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kerem commented

2026-03-03 19:02:16 +03:00

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@mitchellmebane commented on GitHub (Jun 11, 2024):

Have you set the Application Type to public.app-category.games in the Misc tab of the Genshin settings in PlayCover?

@mitchellmebane commented on GitHub (Jun 11, 2024): Have you set the Application Type to `public.app-category.games` in the Misc tab of the Genshin settings in PlayCover?

kerem commented

2026-03-03 19:02:16 +03:00

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@TheMoonThatRises commented on GitHub (Jul 6, 2024):

Try using the latest stable release of PlayCover.

@TheMoonThatRises commented on GitHub (Jul 6, 2024): Try using the latest stable release of PlayCover.

kerem commented

2026-03-03 19:02:16 +03:00

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@TheMoonThatRises commented on GitHub (Aug 29, 2024):

A new version of PlayCover has released. If this issue still occurs, open a new issue.

@TheMoonThatRises commented on GitHub (Aug 29, 2024): A new version of PlayCover has released. If this issue still occurs, open a new issue.