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[GH-ISSUE #1431] [App Support]: i cant open genshin #866

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opened 2026-03-03 19:01:40 +03:00 by kerem · 5 comments

kerem commented

2026-03-03 19:01:40 +03:00

Owner

Originally created by @bachnoname on GitHub (Apr 3, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1431

App Store link

https://apps.apple.com/us/app/genshin-impact/id1517783697?l=vi

Current issues

App fails to install
App fails to open
App crashes randomly during usage
App experiences graphical issues or broken UI
App fails to connect to servers
Other

More details

cant open game

Crash log

No response

What version of PlayCover are you using?

2.0.4

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

Yes my issue is written in English

Originally created by @bachnoname on GitHub (Apr 3, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1431 ### App Store link https://apps.apple.com/us/app/genshin-impact/id1517783697?l=vi ### Current issues - [ ] App fails to install - [X] App fails to open - [ ] App crashes randomly during usage - [ ] App experiences graphical issues or broken UI - [ ] App fails to connect to servers - [ ] Other ### More details cant open game ### Crash log _No response_ ### What version of PlayCover are you using? 2.0.4 ### What version of macOS are you using? Sonoma (macOS 14) ### Issue Language - [X] Yes my issue is written in English

kerem

2026-03-03 19:01:40 +03:00

closed this issue
added the
app-support
label

kerem commented

2026-03-03 19:01:41 +03:00

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Owner

@arbiyanto commented on GitHub (Apr 3, 2024):

Use the latest nightly build download here

@arbiyanto commented on GitHub (Apr 3, 2024): Use the latest nightly build [download here](https://nightly.link/PlayCover/PlayCover/workflows/2.nightly_release/develop/PlayCover_nightly_702.dmg)

kerem commented

2026-03-03 19:01:41 +03:00

Author

Owner

@steven202 commented on GitHub (Apr 3, 2024):

Installed the latest nightly build, and the problem persists.

@steven202 commented on GitHub (Apr 3, 2024): Installed the latest nightly build, and the problem persists.

kerem commented

2026-03-03 19:01:41 +03:00

Author

Owner

@arbiyanto commented on GitHub (Apr 3, 2024):

Installed the latest nightly build, and the problem persists.

try to clean the playchain data, or change the application type settings to random type then change it back to "games".
not sure why but that usually fixes the problem.

@arbiyanto commented on GitHub (Apr 3, 2024): > Installed the latest nightly build, and the problem persists. try to clean the playchain data, or change the application type settings to random type then change it back to "games". not sure why but that usually fixes the problem.

kerem commented

2026-03-03 19:01:41 +03:00

Author

Owner

@steven202 commented on GitHub (Apr 4, 2024):

@arbiyanto Thank you, it works!

@steven202 commented on GitHub (Apr 4, 2024): @arbiyanto Thank you, it works!

kerem commented

2026-03-03 19:01:41 +03:00

Author

Owner

@MEMORIEmusic commented on GitHub (Apr 18, 2024):

@arbiyanto Thank you, it works!

Please close the post if your issue has been fixed.

@MEMORIEmusic commented on GitHub (Apr 18, 2024): > @arbiyanto Thank you, it works! Please close the post if your issue has been fixed.

kerem referenced this issue

2026-03-03 19:08:56 +03:00

[PR #866] [MERGED] Translations update from Hosted Weblate #1783