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[GH-ISSUE #1420] [Game Support]: Hades - Error on launch #853

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opened 2026-03-03 19:01:35 +03:00 by kerem · 7 comments
kerem commented 2026-03-03 19:01:35 +03:00
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Originally created by @Azyzraissi on GitHub (Mar 22, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1420

App Store link

https://apps.apple.com/us/app/hades-netflix/id6450063142

Current issues

  • Game fails to install
  • Game fails to open
  • Game crashes randomly during gameplay
  • Game does not work with keymapping
  • Game experiences graphical issues or broken UI
  • Game fails to connect to servers or complete download

More details

The game doesn't launch and throw " An error occurred : The app threw an error during conversion."
Netflix games usually work fine right out of the box.

Tested with the 3.0.0 beta 2 build and the latest nightly builds.

Crash log

No response

What version of PlayCover are you using?

3.0.0 beta 2

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

  • Yes my issue is written in English
Originally created by @Azyzraissi on GitHub (Mar 22, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1420 ### App Store link https://apps.apple.com/us/app/hades-netflix/id6450063142 ### Current issues - [ ] Game fails to install - [X] Game fails to open - [ ] Game crashes randomly during gameplay - [ ] Game does not work with keymapping - [ ] Game experiences graphical issues or broken UI - [ ] Game fails to connect to servers or complete download ### More details The game doesn't launch and throw " An error occurred : The app threw an error during conversion." Netflix games usually work fine right out of the box. Tested with the 3.0.0 beta 2 build and the latest nightly builds. ### Crash log _No response_ ### What version of PlayCover are you using? 3.0.0 beta 2 ### What version of macOS are you using? Sonoma (macOS 14) ### Issue Language - [X] Yes my issue is written in English
kerem commented 2026-03-03 19:01:35 +03:00
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@MEMORIEmusic commented on GitHub (Mar 22, 2024):

download the ipa from decrypt.day and import it into PlayCover

<!-- gh-comment-id:2014312220 --> @MEMORIEmusic commented on GitHub (Mar 22, 2024): download the ipa from decrypt.day and import it into PlayCover
kerem commented 2026-03-03 19:01:35 +03:00
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@Azyzraissi commented on GitHub (Mar 22, 2024):

download the ipa from decrypt.day and import it into PlayCover

Tested. Didn't fix the issue ! Anything else you can suggest ?

<!-- gh-comment-id:2014942985 --> @Azyzraissi commented on GitHub (Mar 22, 2024): > download the ipa from decrypt.day and import it into PlayCover Tested. Didn't fix the issue ! Anything else you can suggest ?
kerem commented 2026-03-03 19:01:36 +03:00
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@oNo500 commented on GitHub (Jul 23, 2024):

I'm having the same issue

<!-- gh-comment-id:2245264666 --> @oNo500 commented on GitHub (Jul 23, 2024): I'm having the same issue
kerem commented 2026-03-03 19:01:36 +03:00
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@mile000007 commented on GitHub (Sep 3, 2024):

I'm having the same issue

<!-- gh-comment-id:2325432399 --> @mile000007 commented on GitHub (Sep 3, 2024): I'm having the same issue
kerem commented 2026-03-03 19:01:36 +03:00
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@e-maximilian commented on GitHub (Oct 20, 2024):

Any fix on this?

<!-- gh-comment-id:2424893866 --> @e-maximilian commented on GitHub (Oct 20, 2024): Any fix on this?
kerem commented 2026-03-03 19:01:36 +03:00
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@CrashingBootcamp commented on GitHub (Jan 3, 2025):

I’ve tried this on both the latest regular and nightly builds of playcover and got the app from decrypt day. Getting the same error message. Any ideas what the issue is or how to address?

<!-- gh-comment-id:2569754461 --> @CrashingBootcamp commented on GitHub (Jan 3, 2025): I’ve tried this on both the latest regular and nightly builds of playcover and got the app from decrypt day. Getting the same error message. Any ideas what the issue is or how to address?
kerem commented 2026-03-03 19:01:36 +03:00
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@danielmoons commented on GitHub (Mar 14, 2025):

Same issue, game fails to open and tried different IPAs along with basic troubleshooting.

<!-- gh-comment-id:2723338694 --> @danielmoons commented on GitHub (Mar 14, 2025): Same issue, game fails to open and tried different IPAs along with basic troubleshooting.
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