[GH-ISSUE #1383] [App Support]: Guardian Tales Force Close 59 seconds #827

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opened 2026-03-03 19:01:23 +03:00 by kerem · 0 comments

kerem commented

2026-03-03 19:01:23 +03:00

Owner

Originally created by @candrawijayaa on GitHub (Feb 13, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1383

App Store link

https://apps.apple.com/us/app/guardian-tales/id1485526957

Current issues

App fails to install
App fails to open
App crashes randomly during usage
App experiences graphical issues or broken UI
App fails to connect to servers
Other

More details

The game force close every first 59 seconds
Screenshot 2024-02-10 at 4 04 34 PM

Crash log

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               GuardianTales [6667]
Path:                  /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.kakaogames.gdts.app/GuardianTales
Identifier:            com.kakaogames.gdts
Version:               2.87.0 (277)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2024-02-13 15:24:17.3931 +0700
OS Version:            macOS 14.3.1 (23D60)
Report Version:        12
Anonymous UUID:        D38EE2F6-7519-98D4-F660-8CA703D6BBC3

Sleep/Wake UUID:       A0F2947D-F5FC-4021-B5A5-2F98BEB8D4F5

Time Awake Since Boot: 16000 seconds
Time Since Wake:       2397 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes:       0x0000000000000001, 0x0000000000000000

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [6667]

VM Region Info: 0 is not in any region.  Bytes before following region: 4369137664
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      UNUSED SPACE AT START
--->  
      __TEXT                      1046bc000-104920000    [ 2448K] r-x/r-x SM=COW  ...GuardianTales

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread

What version of PlayCover are you using?

3.0.0 beta 2

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

Yes my issue is written in English

Originally created by @candrawijayaa on GitHub (Feb 13, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1383 ### App Store link https://apps.apple.com/us/app/guardian-tales/id1485526957 ### Current issues - [ ] App fails to install - [ ] App fails to open - [x] App crashes randomly during usage - [ ] App experiences graphical issues or broken UI - [ ] App fails to connect to servers - [x] Other ### More details The game force close every first 59 seconds <img width="1440" alt="Screenshot 2024-02-10 at 4 04 34 PM" src="https://github.com/PlayCover/PlayCover/assets/112678113/8006b3ae-b0dd-44e3-a088-9b6ef14ac88e"> ### Crash log ```shell ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: GuardianTales [6667] Path: /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.kakaogames.gdts.app/GuardianTales Identifier: com.kakaogames.gdts Version: 2.87.0 (277) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2024-02-13 15:24:17.3931 +0700 OS Version: macOS 14.3.1 (23D60) Report Version: 12 Anonymous UUID: D38EE2F6-7519-98D4-F660-8CA703D6BBC3 Sleep/Wake UUID: A0F2947D-F5FC-4021-B5A5-2F98BEB8D4F5 Time Awake Since Boot: 16000 seconds Time Since Wake: 2397 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Codes: 0x0000000000000001, 0x0000000000000000 Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [6667] VM Region Info: 0 is not in any region. Bytes before following region: 4369137664 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START ---> __TEXT 1046bc000-104920000 [ 2448K] r-x/r-x SM=COW ...GuardianTales Thread 0 Crashed:: Dispatch queue: com.apple.main-thread ``` ### What version of PlayCover are you using? 3.0.0 beta 2 ### What version of macOS are you using? Sonoma (macOS 14) ### Issue Language - [X] Yes my issue is written in English