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[GH-ISSUE #1370] [Game Support]: Genshin impact #814

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opened 2026-03-03 19:01:18 +03:00 by kerem · 3 comments
kerem commented 2026-03-03 19:01:18 +03:00
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Originally created by @ganuyss on GitHub (Jan 31, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1370

App Store link

https://genshin.hoyoverse.com/en

Current issues

  • Game fails to install
  • Game fails to open
  • Game crashes randomly during gameplay
  • Game does not work with keymapping
  • Game experiences graphical issues or broken UI
  • Game fails to connect to servers or complete download

More details

when I try to download the 4.4 decrypted version of genshin impact in the play cover library this message pops up and the download fails.
Capture d’écran 2024-01-31 à 12 25 34

Crash log

xattr: [Errno 13] Permission denied: '/var/folders/2m/1d_6_qln3ls_1v7lshn0bh8r0000gn/T/TemporaryItems/NSIRD_PlayCover_gYFuq0/Payload/GenshinImpact.app/GenshinImpact'

What version of PlayCover are you using?

3.0.0 beta 2

What version of macOS are you using?

Ventura (macOS 13)

Issue Language

  • Yes my issue is written in English
Originally created by @ganuyss on GitHub (Jan 31, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1370 ### App Store link https://genshin.hoyoverse.com/en ### Current issues - [X] Game fails to install - [ ] Game fails to open - [ ] Game crashes randomly during gameplay - [ ] Game does not work with keymapping - [ ] Game experiences graphical issues or broken UI - [ ] Game fails to connect to servers or complete download ### More details when I try to download the 4.4 decrypted version of genshin impact in the play cover library this message pops up and the download fails. <img width="936" alt="Capture d’écran 2024-01-31 à 12 25 34" src="https://github.com/PlayCover/PlayCover/assets/158290144/24a98fcf-d13a-48ef-be95-e0da62260191"> ### Crash log ```shell xattr: [Errno 13] Permission denied: '/var/folders/2m/1d_6_qln3ls_1v7lshn0bh8r0000gn/T/TemporaryItems/NSIRD_PlayCover_gYFuq0/Payload/GenshinImpact.app/GenshinImpact' ``` ### What version of PlayCover are you using? 3.0.0 beta 2 ### What version of macOS are you using? Ventura (macOS 13) ### Issue Language - [X] Yes my issue is written in English
kerem 2026-03-03 19:01:18 +03:00
kerem commented 2026-03-03 19:01:19 +03:00
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@kang49 commented on GitHub (Jan 31, 2024):

Use this version:
https://github.com/PlayCover/PlayCover/actions/runs/7716496315

<!-- gh-comment-id:1919073952 --> @kang49 commented on GitHub (Jan 31, 2024): Use this version: https://github.com/PlayCover/PlayCover/actions/runs/7716496315
kerem commented 2026-03-03 19:01:19 +03:00
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@Dhi47 commented on GitHub (Jan 31, 2024):

have the same issue too, but using that it works! Thanks!

<!-- gh-comment-id:1919142543 --> @Dhi47 commented on GitHub (Jan 31, 2024): have the same issue too, but using that it works! Thanks!
kerem commented 2026-03-03 19:01:19 +03:00
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@TheMoonThatRises commented on GitHub (Jan 31, 2024):

Duplicate of #1349.

<!-- gh-comment-id:1919290174 --> @TheMoonThatRises commented on GitHub (Jan 31, 2024): Duplicate of #1349.
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