[GH-ISSUE #1311] [App Support]: Uma Musume Pretty Derby has been stuck on a white screen after the first race #760

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opened 2026-03-03 19:00:47 +03:00 by kerem · 2 comments

kerem commented

2026-03-03 19:00:47 +03:00

Owner

Originally created by @Gabby790 on GitHub (Jan 6, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1311

App Store link

https://apps.apple.com/jp/app/ウマ娘-プリティーダービー/id1325457827

Current issues

App fails to install
App fails to open
App crashes randomly during usage
App experiences graphical issues or broken UI
App fails to connect to servers
Other

More details

When I open the app and have seen the first race, after the story it is stuck on a white screen with the music still playing.

Crash log

No response

What version of PlayCover are you using?

3.0.0 beta 2

What version of macOS are you using?

Ventura (macOS 13)

Issue Language

Yes my issue is written in English

Originally created by @Gabby790 on GitHub (Jan 6, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1311 ### App Store link https://apps.apple.com/jp/app/ウマ娘-プリティーダービー/id1325457827 ### Current issues - [ ] App fails to install - [ ] App fails to open - [X] App crashes randomly during usage - [ ] App experiences graphical issues or broken UI - [ ] App fails to connect to servers - [ ] Other ### More details When I open the app and have seen the first race, after the story it is stuck on a white screen with the music still playing. ### Crash log _No response_ ### What version of PlayCover are you using? 3.0.0 beta 2 ### What version of macOS are you using? Ventura (macOS 13) ### Issue Language - [X] Yes my issue is written in English

kerem added the

app-support

label

2026-03-03 19:00:47 +03:00

kerem commented

2026-03-03 19:00:48 +03:00

Author

Owner

@sfc0169 commented on GitHub (Jan 6, 2024):

I start from the initial screen without beginning the tutorial. After successfully logging in, it crashes when switched to the side screen mode and becomes unusable. However, I can comfortably proceed with tasks like training.

@sfc0169 commented on GitHub (Jan 6, 2024): I start from the initial screen without beginning the tutorial. After successfully logging in, it crashes when switched to the side screen mode and becomes unusable. However, I can comfortably proceed with tasks like training. ![Uploading IMG_8878.jpeg…]()

kerem commented

2026-03-03 19:00:48 +03:00

Author

Owner

@sfc0169 commented on GitHub (Jan 6, 2024):

@sfc0169 commented on GitHub (Jan 6, 2024): ![IMG_8879](https://github.com/PlayCover/PlayCover/assets/154720983/8499803d-35bc-44ea-b95b-19dbee7c9648)