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[GH-ISSUE #1260] [Bug]: Diablo Immortal force close when there's a PS4 Dualshock connected #729

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opened 2026-03-03 19:00:33 +03:00 by kerem · 0 comments
kerem commented 2026-03-03 19:00:33 +03:00
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Originally created by @visualnaut on GitHub (Dec 11, 2023).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1260

Describe the bug

Diablo Immortal force closed when there's a PS4 Dualshock connected. Regardless it's via wired or bluetooth. When the controller disconnected, the app is runs as expected. But if I connect the controller after the game runs, it works.

Spec:

  • Macbook Air M1 (8GB)
  • macOS Sonoma 14.1.2
  • Playcover 3.0.0 (558) (Nightly)

Steps to reproduce

  • Connect PS4 Dualshock controller to Macbook (bluetooth or wired)
  • Open Playcover and start Diablo Immortal
  • App will start up until splash screen and then force closed

Expected behaviour

App runs as expected regardless there'a a controller connected or not

Crash log

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               Game [1346]
Path:                  /Users/USER/Library/Containers/io.playcover.PlayCover/Diablo Immortal.app/Game
Identifier:            com.blizzard.diablo.immortal
Version:               2.1.3 (1722171)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2023-12-11 14:33:53.1574 +0700
OS Version:            macOS 14.1.2 (23B92)
Report Version:        12
Anonymous UUID:        20E781F7-5676-5883-5B21-738A3D4DE062


Time Awake Since Boot: 630 seconds

System Integrity Protection: disabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes:       0x0000000000000001, 0x0000000000000000

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [1346]

VM Region Info: 0 is not in any region.  Bytes before following region: 4336189440
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      UNUSED SPACE AT START
--->  
      __TEXT                      102750000-106538000    [ 61.9M] r-x/r-x SM=COW  ...rtal.app/Game

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   ???                           	               0x0 ???
1   Game                          	       0x1034f515c -[GameControllerProxy initProxy] + 284
2   Game                          	       0x1034f3cc4 Messiah::IOSGame::IOSGame(void*, unsigned int, unsigned int, Messiah::TVec2<float>, std::__1::vector<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>, std::__1::allocator<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>>>&) + 1764
3   Game                          	       0x1034f4510 ios_start_engine(void*, unsigned int, unsigned int, float, float, std::__1::vector<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>, std::__1::allocator<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>>>&) + 84
4   Game                          	       0x1034e9a18 -[IOSAppDelegate DoStartEngine] + 284
5   libdispatch.dylib             	       0x1895c3910 _dispatch_client_callout + 20
6   libdispatch.dylib             	       0x1895c6dc8 _dispatch_continuation_pop + 600
7   libdispatch.dylib             	       0x1895dabe4 _dispatch_source_latch_and_call + 420
8   libdispatch.dylib             	       0x1895d97b4 _dispatch_source_invoke + 832
9   libdispatch.dylib             	       0x1895d1eb8 _dispatch_main_queue_drain + 744
10  libdispatch.dylib             	       0x1895d1bc0 _dispatch_main_queue_callback_4CF + 44
11  CoreFoundation                	       0x18988f15c __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16
12  CoreFoundation                	       0x18984ca80 __CFRunLoopRun + 1996
13  CoreFoundation                	       0x18984bc5c CFRunLoopRunSpecific + 608
14  HIToolbox                     	       0x193dc8448 RunCurrentEventLoopInMode + 292
15  HIToolbox                     	       0x193dc8284 ReceiveNextEventCommon + 648
16  HIToolbox                     	       0x193dc7fdc _BlockUntilNextEventMatchingListInModeWithFilter + 76
17  AppKit                        	       0x18d026c54 _DPSNextEvent + 660
18  AppKit                        	       0x18d7fcebc -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 716
19  AppKit                        	       0x18d01a100 -[NSApplication run] + 476
20  AppKit                        	       0x18cff13cc NSApplicationMain + 880
21  AppKit                        	       0x18d244240 _NSApplicationMainWithInfoDictionary + 24
22  UIKitMacHelper                	       0x1a23fbd8c UINSApplicationMain + 972
23  UIKitCore                     	       0x1b7d8b93c UIApplicationMain + 148
24  dyld                          	       0x1893f50e0 start + 2360

Thread 1:
0   libsystem_pthread.dylib       	       0x18976be28 start_wqthread + 0

Thread 2:
0   libsystem_pthread.dylib       	       0x18976be28 start_wqthread + 0

Thread 3:
0   libsystem_pthread.dylib       	       0x18976be28 start_wqthread + 0

Thread 4:
0   libsystem_pthread.dylib       	       0x18976be28 start_wqthread + 0

Thread 5:: com.apple.uikit.eventfetch-thread
0   libsystem_kernel.dylib        	       0x1897308b4 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x189742d30 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x1897394f0 mach_msg_overwrite + 476
3   libsystem_kernel.dylib        	       0x189730c38 mach_msg + 24
4   CoreFoundation                	       0x18984dea4 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x18984c76c __CFRunLoopRun + 1208
6   CoreFoundation                	       0x18984bc5c CFRunLoopRunSpecific + 608
7   Foundation                    	       0x18a954a78 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
8   Foundation                    	       0x18a9c93f0 -[NSRunLoop(NSRunLoop) runUntilDate:] + 100
9   UIKitCore                     	       0x1b7d8cd08 -[UIEventFetcher threadMain] + 104
10  Foundation                    	       0x18a94dff4 __NSThread__start__ + 716
11  libsystem_pthread.dylib       	       0x189771034 _pthread_start + 136
12  libsystem_pthread.dylib       	       0x18976be3c thread_start + 8

Thread 6:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	       0x1897308b4 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x189742d30 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x1897394f0 mach_msg_overwrite + 476
3   libsystem_kernel.dylib        	       0x189730c38 mach_msg + 24
4   CoreFoundation                	       0x18984dea4 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x18984c76c __CFRunLoopRun + 1208
6   CoreFoundation                	       0x18984bc5c CFRunLoopRunSpecific + 608
7   AppKit                        	       0x18d150404 _NSEventThread + 144
8   libsystem_pthread.dylib       	       0x189771034 _pthread_start + 136
9   libsystem_pthread.dylib       	       0x18976be3c thread_start + 8

Thread 7:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib        	       0x1897308b4 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x189742d30 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x1897394f0 mach_msg_overwrite + 476
3   libsystem_kernel.dylib        	       0x189730c38 mach_msg + 24
4   CoreFoundation                	       0x18984dea4 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x18984c76c __CFRunLoopRun + 1208
6   CoreFoundation                	       0x18984bc5c CFRunLoopRunSpecific + 608
7   CFNetwork                     	       0x18ec34398 0x18e9d7000 + 2479000
8   Foundation                    	       0x18a94dff4 __NSThread__start__ + 716
9   libsystem_pthread.dylib       	       0x189771034 _pthread_start + 136
10  libsystem_pthread.dylib       	       0x18976be3c thread_start + 8

Thread 8:
0   libsystem_pthread.dylib       	       0x18976be28 start_wqthread + 0

Thread 9:
0   libsystem_pthread.dylib       	       0x18976be28 start_wqthread + 0

Thread 10:
0   libsystem_pthread.dylib       	       0x18976be28 start_wqthread + 0

Thread 11:
0   libsystem_pthread.dylib       	       0x18976be28 start_wqthread + 0


Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x000000016d6add30   x1: 0x000000016d6add48   x2: 0x0000000000000001   x3: 0x0000600003128760
    x4: 0x0000000000000002   x5: 0x0000000001a00000   x6: 0x0072656c6c6f7274   x7: 0x0000000000000000
    x8: 0x0000000000000000   x9: 0x00000000000001ff  x10: 0x0000000000000720  x11: 0x0000000081ae27fb
   x12: 0x00000000000007fb  x13: 0x00000000000007fd  x14: 0x0000000081ce283a  x15: 0x000000000000003a
   x16: 0x0000000081ae27fb  x17: 0x00000000000e2800  x18: 0x0000000000000000  x19: 0x0000600003e79d70
   x20: 0x000000016d6add30  x21: 0x00000001069bb3f8  x22: 0x8888b7e350385175  x23: 0x0000000000000000
   x24: 0x0000000106b81000  x25: 0x0aaaaaaaaaaaaaaa  x26: 0x0555555555555555  x27: 0x00000001df925a40
   x28: 0x00000001df925ac0   fp: 0x000000016d6add90   lr: 0x00000001034f54cc
    sp: 0x000000016d6add20   pc: 0x0000000000000000 cpsr: 0x60001000
   far: 0x0000000000000000  esr: 0x82000006 (Instruction Abort) Translation fault

Binary Images:
       0x10f6b0000 -        0x10f6b7fff io.playcover.AKInterface (1.0) <cda1ca4c-c677-3a05-ac7f-d887d9b7c82c> /Users/USER/Library/Containers/io.playcover.PlayCover/Diablo Immortal.app/PlugIns/AKInterface.bundle/Contents/MacOS/AKInterface
       0x10f568000 -        0x10f573fff libobjc-trampolines.dylib (*) <c9ce7923-2f2d-31eb-a6e4-0f3b7a78f895> /usr/lib/libobjc-trampolines.dylib
       0x10f7b8000 -        0x10f9bbfff com.lofelt.Haptics (2.1.3) <6cda274f-0d6f-38ef-920b-9fcdeb5c0088> /Users/USER/Library/Containers/io.playcover.PlayCover/Diablo Immortal.app/Frameworks/LofeltHaptics.framework/LofeltHaptics
       0x1101f0000 -        0x1103c3fff io.playcover.PlayTools (1.1.7) <54b115ba-c8f2-3670-b738-66e7eeacee5c> /Users/USER/Library/Frameworks/PlayTools.framework/PlayTools
       0x102750000 -        0x106537fff com.blizzard.diablo.immortal (2.1.3) <381f4eb7-8f14-3ee3-9d65-7208cfcf8788> /Users/USER/Library/Containers/io.playcover.PlayCover/Diablo Immortal.app/Game
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
       0x1895c0000 -        0x189606fff libdispatch.dylib (*) <dc1d0187-7149-3100-bc63-f633afebee6c> /usr/lib/system/libdispatch.dylib
       0x1897d0000 -        0x189ca7fff com.apple.CoreFoundation (6.9) <9f046e36-7286-3a6e-a280-699d6e47cfaf> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
       0x193d98000 -        0x194057fff com.apple.HIToolbox (2.1.1) <4dffb7eb-bbcd-3ff6-a203-5a0b97358ee8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
       0x18cfed000 -        0x18e301fff com.apple.AppKit (6.9) <b475e541-691d-39c6-8ca4-e414b0d3dd88> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x1a23f7000 -        0x1a2509fff com.apple.UIKitMacHelper (1.0) <913abd4b-3cd0-3d1e-ad1a-7f45b7928c86> /System/Library/PrivateFrameworks/UIKitMacHelper.framework/Versions/A/UIKitMacHelper
       0x1b7d88000 -        0x1b96c8fff com.apple.UIKitCore (1.0) <f561f942-ab8a-387e-b3dc-c57bc7378285> /System/iOSSupport/System/Library/PrivateFrameworks/UIKitCore.framework/Versions/A/UIKitCore
       0x1893ef000 -        0x189483317 dyld (*) <ec7a3ba0-f9bf-3ab8-a0f4-8622e5606b20> /usr/lib/dyld
       0x18976a000 -        0x189776ff3 libsystem_pthread.dylib (*) <daf95373-5de6-39a1-a6ce-d87f3f0629cc> /usr/lib/system/libsystem_pthread.dylib
       0x18972f000 -        0x189769fef libsystem_kernel.dylib (*) <b7751381-1442-30b5-91b9-ad7be461bebe> /usr/lib/system/libsystem_kernel.dylib
       0x18a8fa000 -        0x18b547fff com.apple.Foundation (6.9) <2126fd9a-52ce-3eb2-8640-b57535e073b8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
       0x18e9d7000 -        0x18eda7fff com.apple.CFNetwork (1.0) <1179e11a-65ed-33e1-9278-cc4904207f31> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.9G resident=0K(0%) swapped_out_or_unallocated=1.9G(100%)
Writable regions: Total=1.5G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.5G(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               128K        1 
Activity Tracing                   256K        1 
CG image                            96K        4 
ColorSync                          592K       27 
CoreAnimation                     1696K      104 
CoreGraphics                        48K        3 
CoreUI image data                 1232K        9 
Foundation                          48K        2 
Kernel Alloc Once                   32K        1 
MALLOC                             1.5G       69 
MALLOC guard page                  480K       30 
SQLite page cache                  384K        3 
STACK GUARD                       56.2M       12 
Stack                             13.8M       12 
VM_ALLOCATE                        304K       16 
__AUTH                            3881K      574 
__AUTH_CONST                      39.7M      817 
__CTF                               824        1 
__DATA                            36.2M      810 
__DATA_CONST                      42.8M      828 
__DATA_DIRTY                      2818K      321 
__FONT_DATA                          4K        1 
__INFO_FILTER                         8        1 
__LINKEDIT                         1.0G        6 
__OBJC_RO                         70.8M        1 
__OBJC_RW                         2156K        1 
__TEXT                           918.2M      850 
dyld private memory                272K        2 
libnetwork                         128K        8 
mapped file                      176.2M       39 
shared memory                      864K       15 
===========                     =======  ======= 
TOTAL                              3.8G     4569 



-----------
Full Report
-----------

{"app_name":"Game","timestamp":"2023-12-11 14:33:53.00 +0700","app_version":"2.1.3","slice_uuid":"381f4eb7-8f14-3ee3-9d65-7208cfcf8788","build_version":"1722171","platform":6,"bundleID":"com.blizzard.diablo.immortal","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.1.2 (23B92)","roots_installed":0,"name":"Game","incident_id":"DCC402DA-D5F0-4821-B7F7-D10E40CEE357"}
{
  "uptime" : 630,
  "procRole" : "Foreground",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "MacBookAir10,1",
  "coalitionID" : 1194,
  "osVersion" : {
    "train" : "macOS 14.1.2",
    "build" : "23B92",
    "releaseType" : "User"
  },
  "captureTime" : "2023-12-11 14:33:53.1574 +0700",
  "codeSigningMonitor" : 1,
  "incident" : "DCC402DA-D5F0-4821-B7F7-D10E40CEE357",
  "pid" : 1346,
  "translated" : false,
  "cpuType" : "ARM-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2023-12-11 14:33:47.1453 +0700",
  "procStartAbsTime" : 15097416114,
  "procExitAbsTime" : 15241387255,
  "procName" : "Game",
  "procPath" : "\/Users\/USER\/Library\/Containers\/io.playcover.PlayCover\/Diablo Immortal.app\/Game",
  "bundleInfo" : {"CFBundleShortVersionString":"2.1.3","CFBundleVersion":"1722171","CFBundleIdentifier":"com.blizzard.diablo.immortal","DTAppStoreToolsBuild":"15A240a"},
  "storeInfo" : {"deviceIdentifierForVendor":"8D369C93-0229-5169-8F40-31900023824A","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.blizzard.diablo.immortal",
  "crashReporterKey" : "20E781F7-5676-5883-5B21-738A3D4DE062",
  "codeSigningID" : "com.blizzard.diablo.immortal",
  "codeSigningTeamID" : "",
  "codeSigningFlags" : 570444289,
  "codeSigningValidationCategory" : 1,
  "codeSigningTrustLevel" : 4294967295,
  "sip" : "disabled",
  "vmRegionInfo" : "0 is not in any region.  Bytes before following region: 4336189440\n      REGION TYPE                    START - END         [ VSIZE] PRT\/MAX SHRMOD  REGION DETAIL\n      UNUSED SPACE AT START\n--->  \n      __TEXT                      102750000-106538000    [ 61.9M] r-x\/r-x SM=COW  ...rtal.app\/Game",
  "exception" : {"codes":"0x0000000000000001, 0x0000000000000000","rawCodes":[1,0],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000000"},
  "termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":1346},
  "vmregioninfo" : "0 is not in any region.  Bytes before following region: 4336189440\n      REGION TYPE                    START - END         [ VSIZE] PRT\/MAX SHRMOD  REGION DETAIL\n      UNUSED SPACE AT START\n--->  \n      __TEXT                      102750000-106538000    [ 61.9M] r-x\/r-x SM=COW  ...rtal.app\/Game",
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":20359,"threadState":{"x":[{"value":6130687280},{"value":6130687304},{"value":1},{"value":105553167812448},{"value":2},{"value":27262976},{"value":32199663695131252},{"value":0},{"value":0},{"value":511},{"value":1824},{"value":2175674363},{"value":2043},{"value":2045},{"value":2177771578},{"value":58},{"value":2175674363},{"value":927744},{"value":0},{"value":105553181777264},{"value":6130687280},{"value":4405834744},{"value":9838315572922175861},{"value":0},{"value":4407693312},{"value":768614336404564650},{"value":384307168202282325},{"value":8045877824,"symbolLocation":0,"symbol":"_dispatch_main_q"},{"value":8045877952,"symbolLocation":0,"symbol":"_dispatch_mgr_q"}],"flavor":"ARM_THREAD_STATE64","lr":{"value":4350497996},"cpsr":{"value":1610616832},"fp":{"value":6130687376},"sp":{"value":6130687264},"esr":{"value":2181038086,"description":"(Instruction Abort) Translation fault"},"pc":{"value":0},"far":{"value":0}},"queue":"com.apple.main-thread","frames":[{"imageOffset":0,"imageIndex":5},{"imageOffset":14307676,"symbol":"-[GameControllerProxy initProxy]","symbolLocation":284,"imageIndex":4},{"imageOffset":14302404,"symbol":"Messiah::IOSGame::IOSGame(void*, unsigned int, unsigned int, Messiah::TVec2<float>, std::__1::vector<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>, std::__1::allocator<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>>>&)","symbolLocation":1764,"imageIndex":4},{"imageOffset":14304528,"symbol":"ios_start_engine(void*, unsigned int, unsigned int, float, float, std::__1::vector<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>, std::__1::allocator<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>>>&)","symbolLocation":84,"imageIndex":4},{"imageOffset":14260760,"symbol":"-[IOSAppDelegate DoStartEngine]","symbolLocation":284,"imageIndex":4},{"imageOffset":14608,"symbol":"_dispatch_client_callout","symbolLocation":20,"imageIndex":6},{"imageOffset":28104,"symbol":"_dispatch_continuation_pop","symbolLocation":600,"imageIndex":6},{"imageOffset":109540,"symbol":"_dispatch_source_latch_and_call","symbolLocation":420,"imageIndex":6},{"imageOffset":104372,"symbol":"_dispatch_source_invoke","symbolLocation":832,"imageIndex":6},{"imageOffset":73400,"symbol":"_dispatch_main_queue_drain","symbolLocation":744,"imageIndex":6},{"imageOffset":72640,"symbol":"_dispatch_main_queue_callback_4CF","symbolLocation":44,"imageIndex":6},{"imageOffset":782684,"symbol":"__CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__","symbolLocation":16,"imageIndex":7},{"imageOffset":510592,"symbol":"__CFRunLoopRun","symbolLocation":1996,"imageIndex":7},{"imageOffset":506972,"symbol":"CFRunLoopRunSpecific","symbolLocation":608,"imageIndex":7},{"imageOffset":197704,"symbol":"RunCurrentEventLoopInMode","symbolLocation":292,"imageIndex":8},{"imageOffset":197252,"symbol":"ReceiveNextEventCommon","symbolLocation":648,"imageIndex":8},{"imageOffset":196572,"symbol":"_BlockUntilNextEventMatchingListInModeWithFilter","symbolLocation":76,"imageIndex":8},{"imageOffset":236628,"symbol":"_DPSNextEvent","symbolLocation":660,"imageIndex":9},{"imageOffset":8453820,"symbol":"-[NSApplication(NSEventRouting) 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USB Device: USB31Bus
USB Device: USB31Bus
USB Device: hub_device
USB Device: hub_device
USB Device: USB Receiver
USB Device: composite_device
Thunderbolt Bus: MacBook Air, Apple Inc.
Thunderbolt Bus: MacBook Air, Apple Inc.

What version of PlayCover are you using?

Playcover 3.0.0 (558) Nightly/beta

What version of macOS are you using?

macOS Sonoma 14.1.2

Issue Language

  • Yes my issue is written in English
Originally created by @visualnaut on GitHub (Dec 11, 2023). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1260 ### Describe the bug Diablo Immortal force closed when there's a PS4 Dualshock connected. Regardless it's via wired or bluetooth. When the controller disconnected, the app is runs as expected. But if I connect the controller after the game runs, it works. Spec: - Macbook Air M1 (8GB) - macOS Sonoma 14.1.2 - Playcover 3.0.0 (558) (Nightly) ### Steps to reproduce - Connect PS4 Dualshock controller to Macbook (bluetooth or wired) - Open Playcover and start Diablo Immortal - App will start up until splash screen and then force closed ### Expected behaviour App runs as expected regardless there'a a controller connected or not ### Crash log ```shell ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: Game [1346] Path: /Users/USER/Library/Containers/io.playcover.PlayCover/Diablo Immortal.app/Game Identifier: com.blizzard.diablo.immortal Version: 2.1.3 (1722171) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2023-12-11 14:33:53.1574 +0700 OS Version: macOS 14.1.2 (23B92) Report Version: 12 Anonymous UUID: 20E781F7-5676-5883-5B21-738A3D4DE062 Time Awake Since Boot: 630 seconds System Integrity Protection: disabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Codes: 0x0000000000000001, 0x0000000000000000 Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [1346] VM Region Info: 0 is not in any region. Bytes before following region: 4336189440 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START ---> __TEXT 102750000-106538000 [ 61.9M] r-x/r-x SM=COW ...rtal.app/Game Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 ??? 0x0 ??? 1 Game 0x1034f515c -[GameControllerProxy initProxy] + 284 2 Game 0x1034f3cc4 Messiah::IOSGame::IOSGame(void*, unsigned int, unsigned int, Messiah::TVec2<float>, std::__1::vector<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>, std::__1::allocator<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>>>&) + 1764 3 Game 0x1034f4510 ios_start_engine(void*, unsigned int, unsigned int, float, float, std::__1::vector<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>, std::__1::allocator<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char>>>>&) + 84 4 Game 0x1034e9a18 -[IOSAppDelegate DoStartEngine] + 284 5 libdispatch.dylib 0x1895c3910 _dispatch_client_callout + 20 6 libdispatch.dylib 0x1895c6dc8 _dispatch_continuation_pop + 600 7 libdispatch.dylib 0x1895dabe4 _dispatch_source_latch_and_call + 420 8 libdispatch.dylib 0x1895d97b4 _dispatch_source_invoke + 832 9 libdispatch.dylib 0x1895d1eb8 _dispatch_main_queue_drain + 744 10 libdispatch.dylib 0x1895d1bc0 _dispatch_main_queue_callback_4CF + 44 11 CoreFoundation 0x18988f15c __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16 12 CoreFoundation 0x18984ca80 __CFRunLoopRun + 1996 13 CoreFoundation 0x18984bc5c CFRunLoopRunSpecific + 608 14 HIToolbox 0x193dc8448 RunCurrentEventLoopInMode + 292 15 HIToolbox 0x193dc8284 ReceiveNextEventCommon + 648 16 HIToolbox 0x193dc7fdc _BlockUntilNextEventMatchingListInModeWithFilter + 76 17 AppKit 0x18d026c54 _DPSNextEvent + 660 18 AppKit 0x18d7fcebc -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 716 19 AppKit 0x18d01a100 -[NSApplication run] + 476 20 AppKit 0x18cff13cc NSApplicationMain + 880 21 AppKit 0x18d244240 _NSApplicationMainWithInfoDictionary + 24 22 UIKitMacHelper 0x1a23fbd8c UINSApplicationMain + 972 23 UIKitCore 0x1b7d8b93c UIApplicationMain + 148 24 dyld 0x1893f50e0 start + 2360 Thread 1: 0 libsystem_pthread.dylib 0x18976be28 start_wqthread + 0 Thread 2: 0 libsystem_pthread.dylib 0x18976be28 start_wqthread + 0 Thread 3: 0 libsystem_pthread.dylib 0x18976be28 start_wqthread + 0 Thread 4: 0 libsystem_pthread.dylib 0x18976be28 start_wqthread + 0 Thread 5:: com.apple.uikit.eventfetch-thread 0 libsystem_kernel.dylib 0x1897308b4 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x189742d30 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x1897394f0 mach_msg_overwrite + 476 3 libsystem_kernel.dylib 0x189730c38 mach_msg + 24 4 CoreFoundation 0x18984dea4 __CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x18984c76c __CFRunLoopRun + 1208 6 CoreFoundation 0x18984bc5c CFRunLoopRunSpecific + 608 7 Foundation 0x18a954a78 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212 8 Foundation 0x18a9c93f0 -[NSRunLoop(NSRunLoop) runUntilDate:] + 100 9 UIKitCore 0x1b7d8cd08 -[UIEventFetcher threadMain] + 104 10 Foundation 0x18a94dff4 __NSThread__start__ + 716 11 libsystem_pthread.dylib 0x189771034 _pthread_start + 136 12 libsystem_pthread.dylib 0x18976be3c thread_start + 8 Thread 6:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x1897308b4 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x189742d30 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x1897394f0 mach_msg_overwrite + 476 3 libsystem_kernel.dylib 0x189730c38 mach_msg + 24 4 CoreFoundation 0x18984dea4 __CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x18984c76c __CFRunLoopRun + 1208 6 CoreFoundation 0x18984bc5c CFRunLoopRunSpecific + 608 7 AppKit 0x18d150404 _NSEventThread + 144 8 libsystem_pthread.dylib 0x189771034 _pthread_start + 136 9 libsystem_pthread.dylib 0x18976be3c thread_start + 8 Thread 7:: com.apple.NSURLConnectionLoader 0 libsystem_kernel.dylib 0x1897308b4 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x189742d30 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x1897394f0 mach_msg_overwrite + 476 3 libsystem_kernel.dylib 0x189730c38 mach_msg + 24 4 CoreFoundation 0x18984dea4 __CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x18984c76c __CFRunLoopRun + 1208 6 CoreFoundation 0x18984bc5c CFRunLoopRunSpecific + 608 7 CFNetwork 0x18ec34398 0x18e9d7000 + 2479000 8 Foundation 0x18a94dff4 __NSThread__start__ + 716 9 libsystem_pthread.dylib 0x189771034 _pthread_start + 136 10 libsystem_pthread.dylib 0x18976be3c thread_start + 8 Thread 8: 0 libsystem_pthread.dylib 0x18976be28 start_wqthread + 0 Thread 9: 0 libsystem_pthread.dylib 0x18976be28 start_wqthread + 0 Thread 10: 0 libsystem_pthread.dylib 0x18976be28 start_wqthread + 0 Thread 11: 0 libsystem_pthread.dylib 0x18976be28 start_wqthread + 0 Thread 0 crashed with ARM Thread State (64-bit): x0: 0x000000016d6add30 x1: 0x000000016d6add48 x2: 0x0000000000000001 x3: 0x0000600003128760 x4: 0x0000000000000002 x5: 0x0000000001a00000 x6: 0x0072656c6c6f7274 x7: 0x0000000000000000 x8: 0x0000000000000000 x9: 0x00000000000001ff x10: 0x0000000000000720 x11: 0x0000000081ae27fb x12: 0x00000000000007fb x13: 0x00000000000007fd x14: 0x0000000081ce283a x15: 0x000000000000003a x16: 0x0000000081ae27fb x17: 0x00000000000e2800 x18: 0x0000000000000000 x19: 0x0000600003e79d70 x20: 0x000000016d6add30 x21: 0x00000001069bb3f8 x22: 0x8888b7e350385175 x23: 0x0000000000000000 x24: 0x0000000106b81000 x25: 0x0aaaaaaaaaaaaaaa x26: 0x0555555555555555 x27: 0x00000001df925a40 x28: 0x00000001df925ac0 fp: 0x000000016d6add90 lr: 0x00000001034f54cc sp: 0x000000016d6add20 pc: 0x0000000000000000 cpsr: 0x60001000 far: 0x0000000000000000 esr: 0x82000006 (Instruction Abort) Translation fault Binary Images: 0x10f6b0000 - 0x10f6b7fff io.playcover.AKInterface (1.0) <cda1ca4c-c677-3a05-ac7f-d887d9b7c82c> /Users/USER/Library/Containers/io.playcover.PlayCover/Diablo Immortal.app/PlugIns/AKInterface.bundle/Contents/MacOS/AKInterface 0x10f568000 - 0x10f573fff libobjc-trampolines.dylib (*) <c9ce7923-2f2d-31eb-a6e4-0f3b7a78f895> /usr/lib/libobjc-trampolines.dylib 0x10f7b8000 - 0x10f9bbfff com.lofelt.Haptics (2.1.3) <6cda274f-0d6f-38ef-920b-9fcdeb5c0088> /Users/USER/Library/Containers/io.playcover.PlayCover/Diablo Immortal.app/Frameworks/LofeltHaptics.framework/LofeltHaptics 0x1101f0000 - 0x1103c3fff io.playcover.PlayTools (1.1.7) <54b115ba-c8f2-3670-b738-66e7eeacee5c> /Users/USER/Library/Frameworks/PlayTools.framework/PlayTools 0x102750000 - 0x106537fff com.blizzard.diablo.immortal (2.1.3) <381f4eb7-8f14-3ee3-9d65-7208cfcf8788> /Users/USER/Library/Containers/io.playcover.PlayCover/Diablo Immortal.app/Game 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ??? 0x1895c0000 - 0x189606fff libdispatch.dylib (*) <dc1d0187-7149-3100-bc63-f633afebee6c> /usr/lib/system/libdispatch.dylib 0x1897d0000 - 0x189ca7fff com.apple.CoreFoundation (6.9) <9f046e36-7286-3a6e-a280-699d6e47cfaf> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x193d98000 - 0x194057fff com.apple.HIToolbox (2.1.1) <4dffb7eb-bbcd-3ff6-a203-5a0b97358ee8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x18cfed000 - 0x18e301fff com.apple.AppKit (6.9) <b475e541-691d-39c6-8ca4-e414b0d3dd88> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x1a23f7000 - 0x1a2509fff com.apple.UIKitMacHelper (1.0) <913abd4b-3cd0-3d1e-ad1a-7f45b7928c86> /System/Library/PrivateFrameworks/UIKitMacHelper.framework/Versions/A/UIKitMacHelper 0x1b7d88000 - 0x1b96c8fff com.apple.UIKitCore (1.0) <f561f942-ab8a-387e-b3dc-c57bc7378285> /System/iOSSupport/System/Library/PrivateFrameworks/UIKitCore.framework/Versions/A/UIKitCore 0x1893ef000 - 0x189483317 dyld (*) <ec7a3ba0-f9bf-3ab8-a0f4-8622e5606b20> /usr/lib/dyld 0x18976a000 - 0x189776ff3 libsystem_pthread.dylib (*) <daf95373-5de6-39a1-a6ce-d87f3f0629cc> /usr/lib/system/libsystem_pthread.dylib 0x18972f000 - 0x189769fef libsystem_kernel.dylib (*) <b7751381-1442-30b5-91b9-ad7be461bebe> /usr/lib/system/libsystem_kernel.dylib 0x18a8fa000 - 0x18b547fff com.apple.Foundation (6.9) <2126fd9a-52ce-3eb2-8640-b57535e073b8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x18e9d7000 - 0x18eda7fff com.apple.CFNetwork (1.0) <1179e11a-65ed-33e1-9278-cc4904207f31> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.9G resident=0K(0%) swapped_out_or_unallocated=1.9G(100%) Writable regions: Total=1.5G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.5G(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 128K 1 Activity Tracing 256K 1 CG image 96K 4 ColorSync 592K 27 CoreAnimation 1696K 104 CoreGraphics 48K 3 CoreUI image data 1232K 9 Foundation 48K 2 Kernel Alloc Once 32K 1 MALLOC 1.5G 69 MALLOC guard page 480K 30 SQLite page cache 384K 3 STACK GUARD 56.2M 12 Stack 13.8M 12 VM_ALLOCATE 304K 16 __AUTH 3881K 574 __AUTH_CONST 39.7M 817 __CTF 824 1 __DATA 36.2M 810 __DATA_CONST 42.8M 828 __DATA_DIRTY 2818K 321 __FONT_DATA 4K 1 __INFO_FILTER 8 1 __LINKEDIT 1.0G 6 __OBJC_RO 70.8M 1 __OBJC_RW 2156K 1 __TEXT 918.2M 850 dyld private memory 272K 2 libnetwork 128K 8 mapped file 176.2M 39 shared memory 864K 15 =========== ======= ======= TOTAL 3.8G 4569 ----------- Full Report ----------- {"app_name":"Game","timestamp":"2023-12-11 14:33:53.00 +0700","app_version":"2.1.3","slice_uuid":"381f4eb7-8f14-3ee3-9d65-7208cfcf8788","build_version":"1722171","platform":6,"bundleID":"com.blizzard.diablo.immortal","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.1.2 (23B92)","roots_installed":0,"name":"Game","incident_id":"DCC402DA-D5F0-4821-B7F7-D10E40CEE357"} { "uptime" : 630, "procRole" : "Foreground", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "MacBookAir10,1", "coalitionID" : 1194, "osVersion" : { "train" : "macOS 14.1.2", "build" : "23B92", "releaseType" : "User" }, "captureTime" : "2023-12-11 14:33:53.1574 +0700", "codeSigningMonitor" : 1, "incident" : "DCC402DA-D5F0-4821-B7F7-D10E40CEE357", "pid" : 1346, "translated" : false, "cpuType" : "ARM-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2023-12-11 14:33:47.1453 +0700", "procStartAbsTime" : 15097416114, "procExitAbsTime" : 15241387255, "procName" : "Game", "procPath" : "\/Users\/USER\/Library\/Containers\/io.playcover.PlayCover\/Diablo Immortal.app\/Game", "bundleInfo" : {"CFBundleShortVersionString":"2.1.3","CFBundleVersion":"1722171","CFBundleIdentifier":"com.blizzard.diablo.immortal","DTAppStoreToolsBuild":"15A240a"}, "storeInfo" : {"deviceIdentifierForVendor":"8D369C93-0229-5169-8F40-31900023824A","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.blizzard.diablo.immortal", "crashReporterKey" : "20E781F7-5676-5883-5B21-738A3D4DE062", "codeSigningID" : "com.blizzard.diablo.immortal", "codeSigningTeamID" : "", "codeSigningFlags" : 570444289, "codeSigningValidationCategory" : 1, "codeSigningTrustLevel" : 4294967295, "sip" : "disabled", "vmRegionInfo" : "0 is not in any region. Bytes before following region: 4336189440\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 102750000-106538000 [ 61.9M] r-x\/r-x SM=COW ...rtal.app\/Game", "exception" : {"codes":"0x0000000000000001, 0x0000000000000000","rawCodes":[1,0],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000000"}, "termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":1346}, "vmregioninfo" : "0 is not in any region. Bytes before following region: 4336189440\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 102750000-106538000 [ 61.9M] r-x\/r-x SM=COW ...rtal.app\/Game", "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : 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spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Aug 26 2023 17:55:53 version 18.20.439.0.7.8.163 FWID 01-f9b9247b AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB31Bus USB Device: USB31Bus USB Device: hub_device USB Device: hub_device USB Device: USB Receiver USB Device: composite_device Thunderbolt Bus: MacBook Air, Apple Inc. Thunderbolt Bus: MacBook Air, Apple Inc. ``` ### What version of PlayCover are you using? Playcover 3.0.0 (558) Nightly/beta ### What version of macOS are you using? macOS Sonoma 14.1.2 ### Issue Language - [X] Yes my issue is written in English
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