[GH-ISSUE #1226] [Bug]: Genshin Impact not opening #703

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opened 2026-03-03 19:00:15 +03:00 by kerem · 17 comments
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Originally created by @WiktorOlf on GitHub (Nov 20, 2023).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1226

Describe the bug

I'm on macOS Sonoma 14.1.1 running Playcover v2.0.5 (these aren't available in the drop downs below). When I try to open Genshin it just gives me the "Genshin Impact quit unexpectedly" dialogue and does not run.

Steps to reproduce

  1. Try to open Genshin.
  2. It does not.

Expected behaviour

  1. Try to open Genshin.
  2. It does.

Crash log

No response

What version of PlayCover are you using?

Nightly/beta

What version of macOS are you using?

Monterey (macOS 12)

Issue Language

  • Yes my issue is written in English
Originally created by @WiktorOlf on GitHub (Nov 20, 2023). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1226 ### Describe the bug I'm on macOS Sonoma 14.1.1 running Playcover v2.0.5 (these aren't available in the drop downs below). When I try to open Genshin it just gives me the "Genshin Impact quit unexpectedly" dialogue and does not run. ### Steps to reproduce 1. Try to open Genshin. 2. It does not. ### Expected behaviour 1. Try to open Genshin. 2. It does. ### Crash log _No response_ ### What version of PlayCover are you using? Nightly/beta ### What version of macOS are you using? Monterey (macOS 12) ### Issue Language - [X] Yes my issue is written in English
kerem 2026-03-03 19:00:15 +03:00
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  • added the
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@MEMORIEmusic commented on GitHub (Nov 20, 2023):

Duplicate of #1108

<!-- gh-comment-id:1818798939 --> @MEMORIEmusic commented on GitHub (Nov 20, 2023): Duplicate of #1108
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@KingGlacier commented on GitHub (Nov 21, 2023):

Me too, I have this issue. Also, Honkai Star Rail can't open too. And I am using the MacOS Sonoma 14.1.1 and PlayCover 3.0.0 Beta.

<!-- gh-comment-id:1820029594 --> @KingGlacier commented on GitHub (Nov 21, 2023): Me too, I have this issue. Also, Honkai Star Rail can't open too. And I am using the MacOS Sonoma 14.1.1 and PlayCover 3.0.0 Beta.
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@KingGlacier commented on GitHub (Nov 21, 2023):

Again me, I literally just fix this issue, so again I am using the MacOS Sonoma 14.1.1 and PlayCover 3.0.0 Beta. So all you have to do is to replace the Playcover with the latest nighty version. Then, right click the game -> Settings -> Misc -> change Application Type from public.app-category.none to public.app-category.games

<!-- gh-comment-id:1820043417 --> @KingGlacier commented on GitHub (Nov 21, 2023): Again me, I literally just fix this issue, so again I am using the MacOS Sonoma 14.1.1 and PlayCover 3.0.0 Beta. So all you have to do is to replace the Playcover with the latest nighty version. Then, right click the game -> Settings -> Misc -> change Application Type from **public.app-category.none** to **public.app-category.games**
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@Binzmmc commented on GitHub (Nov 21, 2023):

Ảnh màn hình 2023-11-21 lúc 17 31 41 Can you show each step by showing pictures?
<!-- gh-comment-id:1820650979 --> @Binzmmc commented on GitHub (Nov 21, 2023): <img width="1440" alt="Ảnh màn hình 2023-11-21 lúc 17 31 41" src="https://github.com/PlayCover/PlayCover/assets/151627504/b6db587b-0e39-4b6e-8ac2-7e2339863595"> Can you show each step by showing pictures?
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@Binzmmc commented on GitHub (Nov 21, 2023):

Ảnh màn hình 2023-11-21 lúc 17 34 10 I can't find where to change the application type
<!-- gh-comment-id:1820657354 --> @Binzmmc commented on GitHub (Nov 21, 2023): <img width="1440" alt="Ảnh màn hình 2023-11-21 lúc 17 34 10" src="https://github.com/PlayCover/PlayCover/assets/151627504/33d6e019-7664-4ebe-b8ab-ab0b4ac566ae"> I can't find where to change the application type
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@Binzmmc commented on GitHub (Nov 21, 2023):

@KingGlacier help

<!-- gh-comment-id:1820665847 --> @Binzmmc commented on GitHub (Nov 21, 2023): @KingGlacier help
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@MEMORIEmusic commented on GitHub (Nov 21, 2023):

Ảnh màn hình 2023-11-21 lúc 17 34 10 I can't find where to change the application type

Please read the entirety of the solution before compaining. KingGlacier clearlt mentioned that they downloaded nightly. You need to be on the latest nightly for the option to show.

<!-- gh-comment-id:1820735296 --> @MEMORIEmusic commented on GitHub (Nov 21, 2023): > <img alt="Ảnh màn hình 2023-11-21 lúc 17 34 10" width="1440" src="https://user-images.githubusercontent.com/151627504/284548493-33d6e019-7664-4ebe-b8ab-ab0b4ac566ae.png"> I can't find where to change the application type Please read the entirety of the solution before compaining. KingGlacier clearlt mentioned that they downloaded nightly. You need to be on the latest nightly for the option to show.
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@Dhi47 commented on GitHub (Nov 21, 2023):

Hello, I tried to download the latest nightly version, but MacBook unable to install it due to "Apple cannot check it for malicious software

<!-- gh-comment-id:1820892336 --> @Dhi47 commented on GitHub (Nov 21, 2023): Hello, I tried to download the latest nightly version, but MacBook unable to install it due to "Apple cannot check it for malicious software
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@KingGlacier commented on GitHub (Nov 21, 2023):

@KingGlacier help

You have to download the latest nightly here. Then, drag the playcover.app into your application folder. When it show something like playcover.app already exists, you click on replace. So reopen playcover the option will be there. Good Luck.

<!-- gh-comment-id:1821000212 --> @KingGlacier commented on GitHub (Nov 21, 2023): > @KingGlacier help You have to download the latest nightly [here](https://nightly.link/PlayCover/PlayCover/workflows/2.nightly_release/develop/PlayCover_nightly_548.dmg). Then, drag the playcover.app into your application folder. When it show something like playcover.app already exists, you click on replace. So reopen playcover the option will be there. Good Luck.
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@KingGlacier commented on GitHub (Nov 21, 2023):

Hello, I tried to download the latest nightly version, but MacBook unable to install it due to "Apple cannot check it for malicious software

please download the first link of the comment above. Is a .dmg file.

<!-- gh-comment-id:1821003357 --> @KingGlacier commented on GitHub (Nov 21, 2023): > Hello, I tried to download the latest nightly version, but MacBook unable to install it due to "Apple cannot check it for malicious software please download the first link of the comment above. Is a .dmg file.
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@Dhi47 commented on GitHub (Nov 21, 2023):

yup,
Screenshot 2023-11-21 at 10 14 23 PM

still the same

<!-- gh-comment-id:1821006224 --> @Dhi47 commented on GitHub (Nov 21, 2023): yup, <img width="964" alt="Screenshot 2023-11-21 at 10 14 23 PM" src="https://github.com/PlayCover/PlayCover/assets/151641996/61947d14-517e-48c0-96f3-7d74486ec4c6"> still the same
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@MEMORIEmusic commented on GitHub (Nov 21, 2023):

yup, Screenshot 2023-11-21 at 10 14 23 PM

still the same

Go to system settings -> Privacy and Security -> scroll down and click Allow/Open Anyway

<!-- gh-comment-id:1821027346 --> @MEMORIEmusic commented on GitHub (Nov 21, 2023): > yup, <img alt="Screenshot 2023-11-21 at 10 14 23 PM" width="964" src="https://user-images.githubusercontent.com/151641996/284607205-61947d14-517e-48c0-96f3-7d74486ec4c6.png"> > > still the same Go to system settings -> Privacy and Security -> scroll down and click Allow/Open Anyway
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@Dhi47 commented on GitHub (Nov 21, 2023):

Life saver!. yupp it works. Thanks so much!

<!-- gh-comment-id:1821055675 --> @Dhi47 commented on GitHub (Nov 21, 2023): Life saver!. yupp it works. Thanks so much!
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@ajithreddy2 commented on GitHub (Nov 22, 2023):

yup, Screenshot 2023-11-21 at 10 14 23 PM
still the same

Go to system settings -> Privacy and Security -> scroll down and click Allow/Open Anyway

thx i was worried 😇

<!-- gh-comment-id:1822217388 --> @ajithreddy2 commented on GitHub (Nov 22, 2023): > > yup, <img alt="Screenshot 2023-11-21 at 10 14 23 PM" width="964" src="https://user-images.githubusercontent.com/151641996/284607205-61947d14-517e-48c0-96f3-7d74486ec4c6.png"> > > still the same > > Go to system settings -> Privacy and Security -> scroll down and click Allow/Open Anyway thx i was worried 😇
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@TerrenceMiao commented on GitHub (Nov 22, 2023):

Again me, I literally just fix this issue, so again I am using the MacOS Sonoma 14.1.1 and PlayCover 3.0.0 Beta. So all you have to do is to replace the Playcover with the latest nighty version. Then, right click the game -> Settings -> Misc -> change Application Type from public.app-category.none to public.app-category.games

Following above instructions, download PlayCover_nightly_551.dmg, then can run Genshin Impact successfully on my M2 Max, Sonoma 14.1.1 (crashed with PlayCover 3.0.0 Beta)

<!-- gh-comment-id:1823455755 --> @TerrenceMiao commented on GitHub (Nov 22, 2023): > Again me, I literally just fix this issue, so again I am using the MacOS Sonoma 14.1.1 and PlayCover 3.0.0 Beta. So all you have to do is to replace the Playcover with the latest nighty version. Then, right click the game -> Settings -> Misc -> change Application Type from **public.app-category.none** to **public.app-category.games** Following above instructions, download [PlayCover_nightly_551.dmg](https://github.com/PlayCover/PlayCover/suites/18423924795/artifacts/1067866867), then can run Genshin Impact successfully on my M2 Max, Sonoma 14.1.1 (crashed with PlayCover 3.0.0 Beta)
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@kryptofaz commented on GitHub (Dec 9, 2023):

This fixed it! Thank! 🙏🏼

<!-- gh-comment-id:1848071638 --> @kryptofaz commented on GitHub (Dec 9, 2023): This fixed it! Thank! 🙏🏼
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@asrorbek-mannonov commented on GitHub (Dec 23, 2023):

Again me, I literally just fix this issue, so again I am using the MacOS Sonoma 14.1.1 and PlayCover 3.0.0 Beta. So all you have to do is to replace the Playcover with the latest nighty version. Then, right click the game -> Settings -> Misc -> change Application Type from public.app-category.none to public.app-category.games

Following above instructions, download PlayCover_nightly_551.dmg, then can run Genshin Impact successfully on my M2 Max, Sonoma 14.1.1 (crashed with PlayCover 3.0.0 Beta)

This really worked for me. After disabling the SIP, altering boot options and installing nightly build instead from the link above and upgrading the XCode to latest version.

<!-- gh-comment-id:1868365065 --> @asrorbek-mannonov commented on GitHub (Dec 23, 2023): > > Again me, I literally just fix this issue, so again I am using the MacOS Sonoma 14.1.1 and PlayCover 3.0.0 Beta. So all you have to do is to replace the Playcover with the latest nighty version. Then, right click the game -> Settings -> Misc -> change Application Type from **public.app-category.none** to **public.app-category.games** > > Following above instructions, download [PlayCover_nightly_551.dmg](https://github.com/PlayCover/PlayCover/suites/18423924795/artifacts/1067866867), then can run Genshin Impact successfully on my M2 Max, Sonoma 14.1.1 (crashed with PlayCover 3.0.0 Beta) This really worked for me. After disabling the SIP, altering boot options and installing nightly build instead from the link above and upgrading the XCode to latest version.
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