[GH-ISSUE #1214] [Game Support]: Genshin Impact crashes to open #693

New issue

Closed

opened 2026-03-03 19:00:09 +03:00 by kerem · 1 comment

kerem commented

2026-03-03 19:00:09 +03:00

Owner

Originally created by @bupurpl3 on GitHub (Nov 12, 2023).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1214

App Store link

I couldn't open any game
HELP ME PLSS

Current issues

Game fails to install
Game fails to open
Game crashes randomly during gameplay
Game does not work with keymapping
Game experiences graphical issues or broken UI
Game fails to connect to servers or complete download

More details

I got this error with all game

Crash log

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               GenshinImpact [4549]
Path:                  /Users/USER/Library/Containers/io.playcover.PlayCover/Genshin Impact.app/GenshinImpact
Identifier:            com.miHoYo.GenshinImpact
Version:               4.2.0 (686)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2023-11-12 18:40:27.3728 +0700
OS Version:            macOS 14.1 (23B74)
Report Version:        12
Anonymous UUID:        1A79B743-873F-894D-060C-87E0601ED5F5

Sleep/Wake UUID:       111CC432-551D-480D-95F3-366077BF1239

Time Awake Since Boot: 10000 seconds
Time Since Wake:       190 seconds

System Integrity Protection: disabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGTRAP)
Exception Codes:       0x0000000000000000, 0x0000000000000000

Termination Reason:    Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process:   GenshinImpact [4549]

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib               	       0x18291bec8 objc_release + 0
1   LaunchServices                	       0x18322212c LSClientToServerConnection::setupServerConnection(int, __CFDictionary const*) + 980
2   LaunchServices                	       0x183221b28 LSClientToServerConnection::LSClientToServerConnection(int, __CFDictionary const*) + 160
3   LaunchServices                	       0x18323aa8c _LSSendNotification + 148
4   AppKit                        	       0x1865a2420 -[NSApplication _sendFinishLaunchingNotification] + 248
5   AppKit                        	       0x1865a091c -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 504
6   AppKit                        	       0x1865a0518 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 492
7   Foundation                    	       0x183e9f454 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 316
8   Foundation                    	       0x183e9f248 _NSAppleEventManagerGenericHandler + 80
9   AE                            	       0x189cf0d8c 0x189ce5000 + 48524
10  AE                            	       0x189cf06b4 0x189ce5000 + 46772
11  AE                            	       0x189ce9cc4 aeProcessAppleEvent + 488
12  HIToolbox                     	       0x18d3492d4 AEProcessAppleEvent + 68
13  AppKit                        	       0x18659af60 _DPSNextEvent + 1440
14  AppKit                        	       0x186d70ebc -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 716
15  AppKit                        	       0x18658e100 -[NSApplication run] + 476
16  AppKit                        	       0x1865653cc NSApplicationMain + 880
17  AppKit                        	       0x1867b8240 _NSApplicationMainWithInfoDictionary + 24
18  UIKitMacHelper                	       0x19b96cd8c UINSApplicationMain + 972
19  UIKitCore                     	       0x1b12fc93c UIApplicationMain + 148
20  GenshinImpact                 	       0x100d49098 0x100d44000 + 20632
21  dyld                          	       0x1829690e0 start + 2360

Thread 1:
0   libsystem_pthread.dylib       	       0x182cdfe28 start_wqthread + 0

Thread 2:
0   libsystem_pthread.dylib       	       0x182cdfe28 start_wqthread + 0

Thread 3:
0   libsystem_pthread.dylib       	       0x182cdfe28 start_wqthread + 0

Thread 4:: NIO-ELT-0-#0
0   libsystem_kernel.dylib        	       0x182caaa00 kevent + 8
1   PlayTools                     	       0x10f988a8c specialized static KQueue.kevent(kq:changelist:nchanges:eventlist:nevents:timeout:) + 56
2   PlayTools                     	       0x10f973348 specialized Selector.whenReady0(strategy:onLoopBegin:_:) + 412
3   PlayTools                     	       0x10f96fd88 SelectableEventLoop.run() + 388
4   PlayTools                     	       0x10f9583dc closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 328
5   PlayTools                     	       0x10f95bd4c partial apply for closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 36
6   PlayTools                     	       0x10f95dcb4 thunk for @escaping @callee_guaranteed (@guaranteed NIOThread) -> () + 24
7   PlayTools                     	       0x10f98a498 closure #1 in static ThreadOpsPosix.run(handle:args:detachThread:) + 272
8   libsystem_pthread.dylib       	       0x182ce5034 _pthread_start + 136
9   libsystem_pthread.dylib       	       0x182cdfe3c thread_start + 8

Thread 5:: NIO-ELT-1-#0
0   libsystem_kernel.dylib        	       0x182caaa00 kevent + 8
1   PlayTools                     	       0x10f988a8c specialized static KQueue.kevent(kq:changelist:nchanges:eventlist:nevents:timeout:) + 56
2   PlayTools                     	       0x10f973348 specialized Selector.whenReady0(strategy:onLoopBegin:_:) + 412
3   PlayTools                     	       0x10f96fd88 SelectableEventLoop.run() + 388
4   PlayTools                     	       0x10f9583dc closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 328
5   PlayTools                     	       0x10f95bd4c partial apply for closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 36
6   PlayTools                     	       0x10f95dcb4 thunk for @escaping @callee_guaranteed (@guaranteed NIOThread) -> () + 24
7   PlayTools                     	       0x10f98a498 closure #1 in static ThreadOpsPosix.run(handle:args:detachThread:) + 272
8   libsystem_pthread.dylib       	       0x182ce5034 _pthread_start + 136
9   libsystem_pthread.dylib       	       0x182cdfe3c thread_start + 8

Thread 6:: NIO-ELT-2-#0
0   libsystem_kernel.dylib        	       0x182caaa00 kevent + 8
1   PlayTools                     	       0x10f988a8c specialized static KQueue.kevent(kq:changelist:nchanges:eventlist:nevents:timeout:) + 56
2   PlayTools                     	       0x10f973348 specialized Selector.whenReady0(strategy:onLoopBegin:_:) + 412
3   PlayTools                     	       0x10f96fd88 SelectableEventLoop.run() + 388
4   PlayTools                     	       0x10f9583dc closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 328
5   PlayTools                     	       0x10f95bd4c partial apply for closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 36
6   PlayTools                     	       0x10f95dcb4 thunk for @escaping @callee_guaranteed (@guaranteed NIOThread) -> () + 24
7   PlayTools                     	       0x10f98a498 closure #1 in static ThreadOpsPosix.run(handle:args:detachThread:) + 272
8   libsystem_pthread.dylib       	       0x182ce5034 _pthread_start + 136
9   libsystem_pthread.dylib       	       0x182cdfe3c thread_start + 8

Thread 7:: NIO-ELT-3-#0
0   libsystem_kernel.dylib        	       0x182caaa00 kevent + 8
1   PlayTools                     	       0x10f988a8c specialized static KQueue.kevent(kq:changelist:nchanges:eventlist:nevents:timeout:) + 56
2   PlayTools                     	       0x10f973348 specialized Selector.whenReady0(strategy:onLoopBegin:_:) + 412
3   PlayTools                     	       0x10f96fd88 SelectableEventLoop.run() + 388
4   PlayTools                     	       0x10f9583dc closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 328
5   PlayTools                     	       0x10f95bd4c partial apply for closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 36
6   PlayTools                     	       0x10f95dcb4 thunk for @escaping @callee_guaranteed (@guaranteed NIOThread) -> () + 24
7   PlayTools                     	       0x10f98a498 closure #1 in static ThreadOpsPosix.run(handle:args:detachThread:) + 272
8   libsystem_pthread.dylib       	       0x182ce5034 _pthread_start + 136
9   libsystem_pthread.dylib       	       0x182cdfe3c thread_start + 8

Thread 8:: NIO-ELT-4-#0
0   libsystem_kernel.dylib        	       0x182caaa00 kevent + 8
1   PlayTools                     	       0x10f988a8c specialized static KQueue.kevent(kq:changelist:nchanges:eventlist:nevents:timeout:) + 56
2   PlayTools                     	       0x10f973348 specialized Selector.whenReady0(strategy:onLoopBegin:_:) + 412
3   PlayTools                     	       0x10f96fd88 SelectableEventLoop.run() + 388
4   PlayTools                     	       0x10f9583dc closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 328
5   PlayTools                     	       0x10f95bd4c partial apply for closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 36
6   PlayTools                     	       0x10f95dcb4 thunk for @escaping @callee_guaranteed (@guaranteed NIOThread) -> () + 24
7   PlayTools                     	       0x10f98a498 closure #1 in static ThreadOpsPosix.run(handle:args:detachThread:) + 272
8   libsystem_pthread.dylib       	       0x182ce5034 _pthread_start + 136
9   libsystem_pthread.dylib       	       0x182cdfe3c thread_start + 8

Thread 9:: NIO-ELT-5-#0
0   libsystem_kernel.dylib        	       0x182caaa00 kevent + 8
1   PlayTools                     	       0x10f988a8c specialized static KQueue.kevent(kq:changelist:nchanges:eventlist:nevents:timeout:) + 56
2   PlayTools                     	       0x10f973348 specialized Selector.whenReady0(strategy:onLoopBegin:_:) + 412
3   PlayTools                     	       0x10f96fd88 SelectableEventLoop.run() + 388
4   PlayTools                     	       0x10f9583dc closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 328
5   PlayTools                     	       0x10f95bd4c partial apply for closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 36
6   PlayTools                     	       0x10f95dcb4 thunk for @escaping @callee_guaranteed (@guaranteed NIOThread) -> () + 24
7   PlayTools                     	       0x10f98a498 closure #1 in static ThreadOpsPosix.run(handle:args:detachThread:) + 272
8   libsystem_pthread.dylib       	       0x182ce5034 _pthread_start + 136
9   libsystem_pthread.dylib       	       0x182cdfe3c thread_start + 8

Thread 10:: NIO-ELT-6-#0
0   libsystem_kernel.dylib        	       0x182caaa00 kevent + 8
1   PlayTools                     	       0x10f988a8c specialized static KQueue.kevent(kq:changelist:nchanges:eventlist:nevents:timeout:) + 56
2   PlayTools                     	       0x10f973348 specialized Selector.whenReady0(strategy:onLoopBegin:_:) + 412
3   PlayTools                     	       0x10f96fd88 SelectableEventLoop.run() + 388
4   PlayTools                     	       0x10f9583dc closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 328
5   PlayTools                     	       0x10f95bd4c partial apply for closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 36
6   PlayTools                     	       0x10f95dcb4 thunk for @escaping @callee_guaranteed (@guaranteed NIOThread) -> () + 24
7   PlayTools                     	       0x10f98a498 closure #1 in static ThreadOpsPosix.run(handle:args:detachThread:) + 272
8   libsystem_pthread.dylib       	       0x182ce5034 _pthread_start + 136
9   libsystem_pthread.dylib       	       0x182cdfe3c thread_start + 8

Thread 11:: NIO-ELT-7-#0
0   libsystem_kernel.dylib        	       0x182caaa00 kevent + 8
1   PlayTools                     	       0x10f988a8c specialized static KQueue.kevent(kq:changelist:nchanges:eventlist:nevents:timeout:) + 56
2   PlayTools                     	       0x10f973348 specialized Selector.whenReady0(strategy:onLoopBegin:_:) + 412
3   PlayTools                     	       0x10f96fd88 SelectableEventLoop.run() + 388
4   PlayTools                     	       0x10f9583dc closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 328
5   PlayTools                     	       0x10f95bd4c partial apply for closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 36
6   PlayTools                     	       0x10f95dcb4 thunk for @escaping @callee_guaranteed (@guaranteed NIOThread) -> () + 24
7   PlayTools                     	       0x10f98a498 closure #1 in static ThreadOpsPosix.run(handle:args:detachThread:) + 272
8   libsystem_pthread.dylib       	       0x182ce5034 _pthread_start + 136
9   libsystem_pthread.dylib       	       0x182cdfe3c thread_start + 8

Thread 12:: NIO-ELT-8-#0
0   libsystem_kernel.dylib        	       0x182caaa00 kevent + 8
1   PlayTools                     	       0x10f988a8c specialized static KQueue.kevent(kq:changelist:nchanges:eventlist:nevents:timeout:) + 56
2   PlayTools                     	       0x10f973348 specialized Selector.whenReady0(strategy:onLoopBegin:_:) + 412
3   PlayTools                     	       0x10f96fd88 SelectableEventLoop.run() + 388
4   PlayTools                     	       0x10f9583dc closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 328
5   PlayTools                     	       0x10f95bd4c partial apply for closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 36
6   PlayTools                     	       0x10f95dcb4 thunk for @escaping @callee_guaranteed (@guaranteed NIOThread) -> () + 24
7   PlayTools                     	       0x10f98a498 closure #1 in static ThreadOpsPosix.run(handle:args:detachThread:) + 272
8   libsystem_pthread.dylib       	       0x182ce5034 _pthread_start + 136
9   libsystem_pthread.dylib       	       0x182cdfe3c thread_start + 8

Thread 13:: NIO-ELT-9-#0
0   libsystem_kernel.dylib        	       0x182caaa00 kevent + 8
1   PlayTools                     	       0x10f988a8c specialized static KQueue.kevent(kq:changelist:nchanges:eventlist:nevents:timeout:) + 56
2   PlayTools                     	       0x10f973348 specialized Selector.whenReady0(strategy:onLoopBegin:_:) + 412
3   PlayTools                     	       0x10f96fd88 SelectableEventLoop.run() + 388
4   PlayTools                     	       0x10f9583dc closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 328
5   PlayTools                     	       0x10f95bd4c partial apply for closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 36
6   PlayTools                     	       0x10f95dcb4 thunk for @escaping @callee_guaranteed (@guaranteed NIOThread) -> () + 24
7   PlayTools                     	       0x10f98a498 closure #1 in static ThreadOpsPosix.run(handle:args:detachThread:) + 272
8   libsystem_pthread.dylib       	       0x182ce5034 _pthread_start + 136
9   libsystem_pthread.dylib       	       0x182cdfe3c thread_start + 8

Thread 14:: ShaderLoadManagerT
0   libsystem_kernel.dylib        	       0x182ca4848 semaphore_timedwait_trap + 8
1   libdispatch.dylib             	       0x182b37f28 _dispatch_sema4_timedwait + 64
2   libdispatch.dylib             	       0x182b38524 _dispatch_semaphore_wait_slow + 76
3   GenshinImpact                 	       0x10943f65c 0x100d44000 + 141538908
4   GenshinImpact                 	       0x10943d004 0x100d44000 + 141529092
5   GenshinImpact                 	       0x10941ca64 0x100d44000 + 141396580
6   libsystem_pthread.dylib       	       0x182ce5034 _pthread_start + 136
7   libsystem_pthread.dylib       	       0x182cdfe3c thread_start + 8

Thread 15:: com.apple.uikit.eventfetch-thread
0   libsystem_kernel.dylib        	       0x182ca48b4 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x182cb6d30 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x182cad4f0 mach_msg_overwrite + 476
3   libsystem_kernel.dylib        	       0x182ca4c38 mach_msg + 24
4   CoreFoundation                	       0x182dc1ea4 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x182dc076c __CFRunLoopRun + 1208
6   CoreFoundation                	       0x182dbfc5c CFRunLoopRunSpecific + 608
7   Foundation                    	       0x183ec8a78 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
8   Foundation                    	       0x183f3d3f0 -[NSRunLoop(NSRunLoop) runUntilDate:] + 100
9   UIKitCore                     	       0x1b12fdd08 -[UIEventFetcher threadMain] + 104
10  Foundation                    	       0x183ec1ff4 __NSThread__start__ + 716
11  libsystem_pthread.dylib       	       0x182ce5034 _pthread_start + 136
12  libsystem_pthread.dylib       	       0x182cdfe3c thread_start + 8

Thread 16:
0   libsystem_pthread.dylib       	       0x182cdfe28 start_wqthread + 0


Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x000060000156c0f0   x1: 0x000060000156c0f0   x2: 0x0000000000000103   x3: 0x0000000000000010
    x4: 0x00000001d7d244b0   x5: 0x0000000000000010   x6: 0x0000000000003000   x7: 0x0000000000000000
    x8: 0x00000001d8e93f28   x9: 0xcb850001d933e058  x10: 0x000000000000cb85  x11: 0x0000000000000002
   x12: 0x0000000000000000  x13: 0x0000000000000000  x14: 0x00000001d8e93f28  x15: 0x00000001d8e93f28
   x16: 0x000000018291bec8  x17: 0x00000001e1ec6a18  x18: 0x0000000000000000  x19: 0x000060000156c0f0
   x20: 0x000060000156c0f0  x21: 0x00000000000186b2  x22: 0x00000000000186b2  x23: 0x0000000000000120
   x24: 0x0000600002a3a0e0  x25: 0x00000001d93a3000  x26: 0x00000001d7d4d000  x27: 0x000000016f0ba9e0
   x28: 0x00000001d7d4d000   fp: 0x000000016f0baa90   lr: 0x000000018322212c
    sp: 0x000000016f0ba950   pc: 0x000000018291bec8 cpsr: 0x80001400
   far: 0x0000000000000000  esr: 0x56000080  Address size fault

Binary Images:
       0x10f488000 -        0x10f48bfff io.playcover.AKInterface (1.0) <040c80cc-48b9-323d-afc8-85d7903eabb2> /Users/USER/Library/Containers/io.playcover.PlayCover/Genshin Impact.app/PlugIns/AKInterface.bundle/Contents/MacOS/AKInterface
       0x10f354000 -        0x10f35ffff libobjc-trampolines.dylib (*) <c9ce7923-2f2d-31eb-a6e4-0f3b7a78f895> /usr/lib/libobjc-trampolines.dylib
       0x10f854000 -        0x10f9d3fff io.playcover.PlayTools (1.1.7) <123137f0-4d0e-3516-8842-568170da73e7> /Users/USER/Library/Frameworks/PlayTools.framework/PlayTools
       0x100d44000 -        0x10c9e7fff com.miHoYo.GenshinImpact (4.2.0) <9b653922-ab01-33cb-a99a-9f268ea9923f> /Users/USER/Library/Containers/io.playcover.PlayCover/Genshin Impact.app/GenshinImpact
       0x182914000 -        0x182962f08 libobjc.A.dylib (*) <49e2dcb3-f014-3fcf-949b-f5f57b3ef0a8> /usr/lib/libobjc.A.dylib
       0x18321c000 -        0x1834cefff com.apple.LaunchServices (1141.1) <0c46b08c-2aa0-345c-bf3b-44f28b9dbb86> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
       0x186561000 -        0x187875fff com.apple.AppKit (6.9) <b475e541-691d-39c6-8ca4-e414b0d3dd88> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x183e6e000 -        0x184abbfff com.apple.Foundation (6.9) <2126fd9a-52ce-3eb2-8640-b57535e073b8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
       0x189ce5000 -        0x189d58fff com.apple.AE (944) <9a97fc75-cb6d-309b-845e-56c54b72d6a8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
       0x18d309000 -        0x18d5c8fff com.apple.HIToolbox (2.1.1) <4dffb7eb-bbcd-3ff6-a203-5a0b97358ee8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
       0x19b968000 -        0x19ba7afff com.apple.UIKitMacHelper (1.0) <913abd4b-3cd0-3d1e-ad1a-7f45b7928c86> /System/Library/PrivateFrameworks/UIKitMacHelper.framework/Versions/A/UIKitMacHelper
       0x1b12f9000 -        0x1b2c39fff com.apple.UIKitCore (1.0) <f561f942-ab8a-387e-b3dc-c57bc7378285> /System/iOSSupport/System/Library/PrivateFrameworks/UIKitCore.framework/Versions/A/UIKitCore
       0x182963000 -        0x1829f7317 dyld (*) <ec7a3ba0-f9bf-3ab8-a0f4-8622e5606b20> /usr/lib/dyld
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
       0x182cde000 -        0x182ceaff3 libsystem_pthread.dylib (*) <daf95373-5de6-39a1-a6ce-d87f3f0629cc> /usr/lib/system/libsystem_pthread.dylib
       0x182ca3000 -        0x182cddfef libsystem_kernel.dylib (*) <b7751381-1442-30b5-91b9-ad7be461bebe> /usr/lib/system/libsystem_kernel.dylib
       0x182b34000 -        0x182b7afff libdispatch.dylib (*) <dc1d0187-7149-3100-bc63-f633afebee6c> /usr/lib/system/libdispatch.dylib
       0x182d44000 -        0x18321bfff com.apple.CoreFoundation (6.9) <9f046e36-7286-3a6e-a280-699d6e47cfaf> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.9G resident=0K(0%) swapped_out_or_unallocated=1.9G(100%)
Writable regions: Total=1.4G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.4G(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Activity Tracing                   256K        1 
ColorSync                          560K       26 
CoreAnimation                      320K       20 
CoreGraphics                        32K        2 
Foundation                          16K        1 
Kernel Alloc Once                   32K        1 
MALLOC                             1.3G       42 
MALLOC guard page                  192K       12 
SQLite page cache                  256K        2 
STACK GUARD                       56.3M       17 
Stack                             16.8M       18 
Stack Guard                         16K        1 
VM_ALLOCATE                        128K        8 
__AUTH                            4081K      579 
__AUTH_CONST                      39.5M      829 
__CTF                               824        1 
__DATA                            50.6M      820 
__DATA_CONST                      42.7M      839 
__DATA_DIRTY                      2724K      320 
__FONT_DATA                          4K        1 
__LINKEDIT                       895.2M        5 
__OBJC_RO                         70.8M        1 
__OBJC_RW                         2156K        1 
__TEXT                             1.0G      863 
dyld private memory                272K        2 
mapped file                      214.2M      300 
shared memory                      848K       14 
===========                     =======  ======= 
TOTAL                              3.7G     4726 



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Full Report
-----------

{"app_name":"GenshinImpact","timestamp":"2023-11-12 18:40:27.00 +0700","app_version":"4.2.0","slice_uuid":"9b653922-ab01-33cb-a99a-9f268ea9923f","build_version":"686","platform":6,"bundleID":"com.miHoYo.GenshinImpact","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.1 (23B74)","roots_installed":0,"name":"GenshinImpact","incident_id":"7CBCC59A-2ECE-459A-8DB2-51BEF4A6085E"}
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Issue Language

Yes my issue is written in English

Originally created by @bupurpl3 on GitHub (Nov 12, 2023). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1214 ### App Store link I couldn't open any game HELP ME PLSS ### Current issues - [ ] Game fails to install - [x] Game fails to open - [ ] Game crashes randomly during gameplay - [ ] Game does not work with keymapping - [ ] Game experiences graphical issues or broken UI - [ ] Game fails to connect to servers or complete download ### More details I got this error with all game ### Crash log ```shell ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: GenshinImpact [4549] Path: /Users/USER/Library/Containers/io.playcover.PlayCover/Genshin Impact.app/GenshinImpact Identifier: com.miHoYo.GenshinImpact Version: 4.2.0 (686) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2023-11-12 18:40:27.3728 +0700 OS Version: macOS 14.1 (23B74) Report Version: 12 Anonymous UUID: 1A79B743-873F-894D-060C-87E0601ED5F5 Sleep/Wake UUID: 111CC432-551D-480D-95F3-366077BF1239 Time Awake Since Boot: 10000 seconds Time Since Wake: 190 seconds System Integrity Protection: disabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGTRAP) Exception Codes: 0x0000000000000000, 0x0000000000000000 Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5 Terminating Process: GenshinImpact [4549] Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libobjc.A.dylib 0x18291bec8 objc_release + 0 1 LaunchServices 0x18322212c LSClientToServerConnection::setupServerConnection(int, __CFDictionary const*) + 980 2 LaunchServices 0x183221b28 LSClientToServerConnection::LSClientToServerConnection(int, __CFDictionary const*) + 160 3 LaunchServices 0x18323aa8c _LSSendNotification + 148 4 AppKit 0x1865a2420 -[NSApplication _sendFinishLaunchingNotification] + 248 5 AppKit 0x1865a091c -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 504 6 AppKit 0x1865a0518 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specialized static KQueue.kevent(kq:changelist:nchanges:eventlist:nevents:timeout:) + 56 2 PlayTools 0x10f973348 specialized Selector.whenReady0(strategy:onLoopBegin:_:) + 412 3 PlayTools 0x10f96fd88 SelectableEventLoop.run() + 388 4 PlayTools 0x10f9583dc closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 328 5 PlayTools 0x10f95bd4c partial apply for closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 36 6 PlayTools 0x10f95dcb4 thunk for @escaping @callee_guaranteed (@guaranteed NIOThread) -> () + 24 7 PlayTools 0x10f98a498 closure #1 in static ThreadOpsPosix.run(handle:args:detachThread:) + 272 8 libsystem_pthread.dylib 0x182ce5034 _pthread_start + 136 9 libsystem_pthread.dylib 0x182cdfe3c thread_start + 8 Thread 10:: NIO-ELT-6-#0 0 libsystem_kernel.dylib 0x182caaa00 kevent + 8 1 PlayTools 0x10f988a8c specialized static KQueue.kevent(kq:changelist:nchanges:eventlist:nevents:timeout:) + 56 2 PlayTools 0x10f973348 specialized Selector.whenReady0(strategy:onLoopBegin:_:) + 412 3 PlayTools 0x10f96fd88 SelectableEventLoop.run() + 388 4 PlayTools 0x10f9583dc closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 328 5 PlayTools 0x10f95bd4c partial apply for closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 36 6 PlayTools 0x10f95dcb4 thunk for @escaping @callee_guaranteed (@guaranteed NIOThread) -> () + 24 7 PlayTools 0x10f98a498 closure #1 in static ThreadOpsPosix.run(handle:args:detachThread:) + 272 8 libsystem_pthread.dylib 0x182ce5034 _pthread_start + 136 9 libsystem_pthread.dylib 0x182cdfe3c thread_start + 8 Thread 11:: NIO-ELT-7-#0 0 libsystem_kernel.dylib 0x182caaa00 kevent + 8 1 PlayTools 0x10f988a8c specialized static KQueue.kevent(kq:changelist:nchanges:eventlist:nevents:timeout:) + 56 2 PlayTools 0x10f973348 specialized Selector.whenReady0(strategy:onLoopBegin:_:) + 412 3 PlayTools 0x10f96fd88 SelectableEventLoop.run() + 388 4 PlayTools 0x10f9583dc closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 328 5 PlayTools 0x10f95bd4c partial apply for closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 36 6 PlayTools 0x10f95dcb4 thunk for @escaping @callee_guaranteed (@guaranteed NIOThread) -> () + 24 7 PlayTools 0x10f98a498 closure #1 in static ThreadOpsPosix.run(handle:args:detachThread:) + 272 8 libsystem_pthread.dylib 0x182ce5034 _pthread_start + 136 9 libsystem_pthread.dylib 0x182cdfe3c thread_start + 8 Thread 12:: NIO-ELT-8-#0 0 libsystem_kernel.dylib 0x182caaa00 kevent + 8 1 PlayTools 0x10f988a8c specialized static KQueue.kevent(kq:changelist:nchanges:eventlist:nevents:timeout:) + 56 2 PlayTools 0x10f973348 specialized Selector.whenReady0(strategy:onLoopBegin:_:) + 412 3 PlayTools 0x10f96fd88 SelectableEventLoop.run() + 388 4 PlayTools 0x10f9583dc closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 328 5 PlayTools 0x10f95bd4c partial apply for closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 36 6 PlayTools 0x10f95dcb4 thunk for @escaping @callee_guaranteed (@guaranteed NIOThread) -> () + 24 7 PlayTools 0x10f98a498 closure #1 in static ThreadOpsPosix.run(handle:args:detachThread:) + 272 8 libsystem_pthread.dylib 0x182ce5034 _pthread_start + 136 9 libsystem_pthread.dylib 0x182cdfe3c thread_start + 8 Thread 13:: NIO-ELT-9-#0 0 libsystem_kernel.dylib 0x182caaa00 kevent + 8 1 PlayTools 0x10f988a8c specialized static KQueue.kevent(kq:changelist:nchanges:eventlist:nevents:timeout:) + 56 2 PlayTools 0x10f973348 specialized Selector.whenReady0(strategy:onLoopBegin:_:) + 412 3 PlayTools 0x10f96fd88 SelectableEventLoop.run() + 388 4 PlayTools 0x10f9583dc closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 328 5 PlayTools 0x10f95bd4c partial apply for closure #1 in static MultiThreadedEventLoopGroup.setupThreadAndEventLoop(name:parentGroup:selectorFactory:initializer:) + 36 6 PlayTools 0x10f95dcb4 thunk for @escaping @callee_guaranteed (@guaranteed NIOThread) -> () + 24 7 PlayTools 0x10f98a498 closure #1 in static ThreadOpsPosix.run(handle:args:detachThread:) + 272 8 libsystem_pthread.dylib 0x182ce5034 _pthread_start + 136 9 libsystem_pthread.dylib 0x182cdfe3c thread_start + 8 Thread 14:: ShaderLoadManagerT 0 libsystem_kernel.dylib 0x182ca4848 semaphore_timedwait_trap + 8 1 libdispatch.dylib 0x182b37f28 _dispatch_sema4_timedwait + 64 2 libdispatch.dylib 0x182b38524 _dispatch_semaphore_wait_slow + 76 3 GenshinImpact 0x10943f65c 0x100d44000 + 141538908 4 GenshinImpact 0x10943d004 0x100d44000 + 141529092 5 GenshinImpact 0x10941ca64 0x100d44000 + 141396580 6 libsystem_pthread.dylib 0x182ce5034 _pthread_start + 136 7 libsystem_pthread.dylib 0x182cdfe3c thread_start + 8 Thread 15:: com.apple.uikit.eventfetch-thread 0 libsystem_kernel.dylib 0x182ca48b4 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x182cb6d30 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x182cad4f0 mach_msg_overwrite + 476 3 libsystem_kernel.dylib 0x182ca4c38 mach_msg + 24 4 CoreFoundation 0x182dc1ea4 __CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x182dc076c __CFRunLoopRun + 1208 6 CoreFoundation 0x182dbfc5c CFRunLoopRunSpecific + 608 7 Foundation 0x183ec8a78 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212 8 Foundation 0x183f3d3f0 -[NSRunLoop(NSRunLoop) runUntilDate:] + 100 9 UIKitCore 0x1b12fdd08 -[UIEventFetcher threadMain] + 104 10 Foundation 0x183ec1ff4 __NSThread__start__ + 716 11 libsystem_pthread.dylib 0x182ce5034 _pthread_start + 136 12 libsystem_pthread.dylib 0x182cdfe3c thread_start + 8 Thread 16: 0 libsystem_pthread.dylib 0x182cdfe28 start_wqthread + 0 Thread 0 crashed with ARM Thread State (64-bit): x0: 0x000060000156c0f0 x1: 0x000060000156c0f0 x2: 0x0000000000000103 x3: 0x0000000000000010 x4: 0x00000001d7d244b0 x5: 0x0000000000000010 x6: 0x0000000000003000 x7: 0x0000000000000000 x8: 0x00000001d8e93f28 x9: 0xcb850001d933e058 x10: 0x000000000000cb85 x11: 0x0000000000000002 x12: 0x0000000000000000 x13: 0x0000000000000000 x14: 0x00000001d8e93f28 x15: 0x00000001d8e93f28 x16: 0x000000018291bec8 x17: 0x00000001e1ec6a18 x18: 0x0000000000000000 x19: 0x000060000156c0f0 x20: 0x000060000156c0f0 x21: 0x00000000000186b2 x22: 0x00000000000186b2 x23: 0x0000000000000120 x24: 0x0000600002a3a0e0 x25: 0x00000001d93a3000 x26: 0x00000001d7d4d000 x27: 0x000000016f0ba9e0 x28: 0x00000001d7d4d000 fp: 0x000000016f0baa90 lr: 0x000000018322212c sp: 0x000000016f0ba950 pc: 0x000000018291bec8 cpsr: 0x80001400 far: 0x0000000000000000 esr: 0x56000080 Address size fault Binary Images: 0x10f488000 - 0x10f48bfff io.playcover.AKInterface (1.0) <040c80cc-48b9-323d-afc8-85d7903eabb2> /Users/USER/Library/Containers/io.playcover.PlayCover/Genshin Impact.app/PlugIns/AKInterface.bundle/Contents/MacOS/AKInterface 0x10f354000 - 0x10f35ffff libobjc-trampolines.dylib (*) <c9ce7923-2f2d-31eb-a6e4-0f3b7a78f895> /usr/lib/libobjc-trampolines.dylib 0x10f854000 - 0x10f9d3fff io.playcover.PlayTools (1.1.7) <123137f0-4d0e-3516-8842-568170da73e7> /Users/USER/Library/Frameworks/PlayTools.framework/PlayTools 0x100d44000 - 0x10c9e7fff com.miHoYo.GenshinImpact (4.2.0) <9b653922-ab01-33cb-a99a-9f268ea9923f> /Users/USER/Library/Containers/io.playcover.PlayCover/Genshin Impact.app/GenshinImpact 0x182914000 - 0x182962f08 libobjc.A.dylib (*) <49e2dcb3-f014-3fcf-949b-f5f57b3ef0a8> /usr/lib/libobjc.A.dylib 0x18321c000 - 0x1834cefff com.apple.LaunchServices (1141.1) <0c46b08c-2aa0-345c-bf3b-44f28b9dbb86> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices 0x186561000 - 0x187875fff com.apple.AppKit (6.9) <b475e541-691d-39c6-8ca4-e414b0d3dd88> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x183e6e000 - 0x184abbfff com.apple.Foundation (6.9) <2126fd9a-52ce-3eb2-8640-b57535e073b8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x189ce5000 - 0x189d58fff com.apple.AE (944) <9a97fc75-cb6d-309b-845e-56c54b72d6a8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE 0x18d309000 - 0x18d5c8fff com.apple.HIToolbox (2.1.1) <4dffb7eb-bbcd-3ff6-a203-5a0b97358ee8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x19b968000 - 0x19ba7afff com.apple.UIKitMacHelper (1.0) <913abd4b-3cd0-3d1e-ad1a-7f45b7928c86> /System/Library/PrivateFrameworks/UIKitMacHelper.framework/Versions/A/UIKitMacHelper 0x1b12f9000 - 0x1b2c39fff com.apple.UIKitCore (1.0) <f561f942-ab8a-387e-b3dc-c57bc7378285> /System/iOSSupport/System/Library/PrivateFrameworks/UIKitCore.framework/Versions/A/UIKitCore 0x182963000 - 0x1829f7317 dyld (*) <ec7a3ba0-f9bf-3ab8-a0f4-8622e5606b20> /usr/lib/dyld 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ??? 0x182cde000 - 0x182ceaff3 libsystem_pthread.dylib (*) <daf95373-5de6-39a1-a6ce-d87f3f0629cc> /usr/lib/system/libsystem_pthread.dylib 0x182ca3000 - 0x182cddfef libsystem_kernel.dylib (*) <b7751381-1442-30b5-91b9-ad7be461bebe> /usr/lib/system/libsystem_kernel.dylib 0x182b34000 - 0x182b7afff libdispatch.dylib (*) <dc1d0187-7149-3100-bc63-f633afebee6c> /usr/lib/system/libdispatch.dylib 0x182d44000 - 0x18321bfff com.apple.CoreFoundation (6.9) <9f046e36-7286-3a6e-a280-699d6e47cfaf> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.9G resident=0K(0%) swapped_out_or_unallocated=1.9G(100%) Writable regions: Total=1.4G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.4G(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Activity Tracing 256K 1 ColorSync 560K 26 CoreAnimation 320K 20 CoreGraphics 32K 2 Foundation 16K 1 Kernel Alloc Once 32K 1 MALLOC 1.3G 42 MALLOC guard page 192K 12 SQLite page cache 256K 2 STACK GUARD 56.3M 17 Stack 16.8M 18 Stack Guard 16K 1 VM_ALLOCATE 128K 8 __AUTH 4081K 579 __AUTH_CONST 39.5M 829 __CTF 824 1 __DATA 50.6M 820 __DATA_CONST 42.7M 839 __DATA_DIRTY 2724K 320 __FONT_DATA 4K 1 __LINKEDIT 895.2M 5 __OBJC_RO 70.8M 1 __OBJC_RW 2156K 1 __TEXT 1.0G 863 dyld private memory 272K 2 mapped file 214.2M 300 shared memory 848K 14 =========== ======= ======= TOTAL 3.7G 4726 ----------- Full Report ----------- {"app_name":"GenshinImpact","timestamp":"2023-11-12 18:40:27.00 +0700","app_version":"4.2.0","slice_uuid":"9b653922-ab01-33cb-a99a-9f268ea9923f","build_version":"686","platform":6,"bundleID":"com.miHoYo.GenshinImpact","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.1 (23B74)","roots_installed":0,"name":"GenshinImpact","incident_id":"7CBCC59A-2ECE-459A-8DB2-51BEF4A6085E"} { "uptime" : 10000, "procRole" : "Foreground", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "Mac14,15", "coalitionID" : 1489, "osVersion" : { "train" : "macOS 14.1", "build" : "23B74", "releaseType" : "User" }, "captureTime" : "2023-11-12 18:40:27.3728 +0700", "codeSigningMonitor" : 1, "incident" : "7CBCC59A-2ECE-459A-8DB2-51BEF4A6085E", "pid" : 4549, "translated" : false, "cpuType" : "ARM-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2023-11-12 18:40:27.0964 +0700", "procStartAbsTime" : 241867356503, "procExitAbsTime" : 241873968047, "procName" : "GenshinImpact", "procPath" : "\/Users\/USER\/Library\/Containers\/io.playcover.PlayCover\/Genshin Impact.app\/GenshinImpact", "bundleInfo" : {"CFBundleShortVersionString":"4.2.0","CFBundleVersion":"686","CFBundleIdentifier":"com.miHoYo.GenshinImpact","DTAppStoreToolsBuild":"15A240a"}, "storeInfo" : {"deviceIdentifierForVendor":"1C70188F-294C-5D9A-A29B-6C796CB566ED","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.miHoYo.GenshinImpact", "crashReporterKey" : "1A79B743-873F-894D-060C-87E0601ED5F5", "codeSigningID" : "com.miHoYo.GenshinImpact", "codeSigningTeamID" : "", "codeSigningFlags" : 570444289, "codeSigningValidationCategory" : 1, "codeSigningTrustLevel" : 4294967295, "instructionByteStream" : {"beforePC":"Qsn\/VOEDEKqRf7DIPwAQ64H+\/1TAA1\/WwANf1kGDJ\/AhQDeRTwUAFA==","atPC":"AAAA6m3\/\/1QQAED5Aq59klEQQPkRAxA20AMANhH+d9OR\/v+0PwYA8Q=="}, "wakeTime" : 190, "sleepWakeUUID" : "111CC432-551D-480D-95F3-366077BF1239", "sip" : "disabled", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGTRAP"}, "termination" : {"flags":0,"code":5,"namespace":"SIGNAL","indicator":"Trace\/BPT trap: 5","byProc":"GenshinImpact","byPid":4549}, "os_fault" : {"process":"GenshinImpact"}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : 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