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[GH-ISSUE #1199] [Bug]: Genshin and HSR crash after macOS 14.1 #679

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opened 2026-03-03 19:00:02 +03:00 by kerem · 3 comments
kerem commented 2026-03-03 19:00:02 +03:00
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Originally created by @Sokyu04 on GitHub (Nov 6, 2023).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1199

Describe the bug

Genshin Impact and HSR do not work after macOS 14.1 update. Using macOS 14.1.

Steps to reproduce

Attempt opening Genshin or HSR after macOS 14.1 update.

Expected behaviour

Both games immediately crash.

Crash log

Translated Report (Full Report Below)
-------------------------------------

Process:               hkrpg [1470]
Path:                  /Users/USER/Library/Containers/io.playcover.PlayCover/Honkai: Star Rail.app/hkrpg
Identifier:            com.HoYoverse.hkrpgoversea
Version:               1.4.0 (5)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2023-11-05 22:14:32.3881 -0500
OS Version:            macOS 14.1 (23B74)
Report Version:        12
Anonymous UUID:        A7810E7A-32D9-DD76-0E6F-D35B63BEAEBF


Time Awake Since Boot: 2200 seconds

System Integrity Protection: enabled

Crashed Thread:        2  Dispatch queue: BSXPCCnx:com.apple.frontboard.systemappservices (BSCnx:client:com.apple.frontboard.workspace-service)

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000090
Exception Codes:       0x0000000000000001, 0x0000000000000090

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [1470]

VM Region Info: 0x90 is not in any region.  Bytes before following region: 4340907888
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      UNUSED SPACE AT START
--->  
      __TEXT                      102bd0000-102bd8000    [   32K] r-x/r-x SM=COW  ...ail.app/hkrpg

Thread 0::  Dispatch queue: com.apple.main-thread
0   libc++.1.dylib                	       0x18665f160 std::__1::basic_stringbuf<char, std::__1::char_traits<char>, std::__1::allocator<char>>::overflow(int) + 220
1   libc++.1.dylib                	       0x186650860 std::__1::basic_streambuf<char, std::__1::char_traits<char>>::xsputn(char const*, long) + 156
2   LaunchServices                	       0x186ca1880 std::__1::ostreambuf_iterator<char, std::__1::char_traits<char>> std::__1::__pad_and_output[abi:v160006]<char, std::__1::char_traits<char>>(std::__1::ostreambuf_iterator<char, std::__1::char_traits<char>>, char const*, char const*, char const*, std::__1::ios_base&, char) + 312
3   LaunchServices                	       0x186ca16f4 std::__1::basic_ostream<char, std::__1::char_traits<char>>& std::__1::__put_character_sequence[abi:v160006]<char, std::__1::char_traits<char>>(std::__1::basic_ostream<char, std::__1::char_traits<char>>&, char const*, unsigned long) + 240
4   LaunchServices                	       0x186c508d4 asString(void const*) + 164
5   LaunchServices                	       0x186c5097c asString(void const*) + 332
6   LaunchServices                	       0x186c50c6c asString(void const*) + 1084
7   LaunchServices                	       0x186e23bf0 copyApplicationInformationDictionaryGivenASNUsingLocalCache(__LSSharedMemoryPage const*, __LSASN const*) + 1388
8   LaunchServices                	       0x186c55810 _LSCopyApplicationInformation + 772
9   AppKit                        	       0x189fc97f4 -[NSRunningApplication _fetchDynamicProperties] + 468
10  AppKit                        	       0x189fc92f8 -[NSRunningApplication activationPolicy] + 44
11  AppKit                        	       0x18a0f1a4c -[NSApplication _switchToSpaceIfNeeded] + 16
12  AppKit                        	       0x18a3f0ab4 -[NSApplication _orderWindowsAndSwitchToSpaceIfNeeded:] + 112
13  AppKit                        	       0x18a3f0e94 -[NSApplication _doUnhideWithoutActivationMaybeFakingIt:timestamp:] + 152
14  AppKit                        	       0x18a163d98 _hideShowHandler + 160
15  HIToolbox                     	       0x190d41894 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1228
16  HIToolbox                     	       0x190d40c98 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 356
17  HIToolbox                     	       0x190d56f90 SendEventToEventTarget + 40
18  AppKit                        	       0x189fcae30 _DPSNextEvent + 1136
19  AppKit                        	       0x18a7a0ebc -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 716
20  AppKit                        	       0x189fbe100 -[NSApplication run] + 476
21  AppKit                        	       0x189f953cc NSApplicationMain + 880
22  AppKit                        	       0x18a1e8240 _NSApplicationMainWithInfoDictionary + 24
23  UIKitMacHelper                	       0x19f39cd8c UINSApplicationMain + 972
24  UIKitCore                     	       0x1b4d2c93c UIApplicationMain + 148
25  UnityFramework                	       0x11535585c 0x115340000 + 88156
26  hkrpg                         	       0x102bd67b4 0x102bd0000 + 26548
27  dyld                          	       0x1863990e0 start + 2360

Thread 1:
0   libsystem_pthread.dylib       	       0x18670fe28 start_wqthread + 0

Thread 2 Crashed::  Dispatch queue: BSXPCCnx:com.apple.frontboard.systemappservices (BSCnx:client:com.apple.frontboard.workspace-service)
0   UnityFramework                	       0x11f9755c4 0x115340000 + 174282180
1   UnityFramework                	       0x11fd548f4 0x115340000 + 178342132
2   UnityFramework                	       0x11fd51044 0x115340000 + 178327620
3   UnityFramework                	       0x11fd50f80 Unityplcrash_signal_handler + 24
4   libsystem_platform.dylib      	       0x186743a24 _sigtramp + 56
5   FrontBoardServices            	       0x19bdbda88 _flushBulkMethods + 308
6   FrontBoardServices            	       0x19bdbb8c4 _realizeSettingsExtension + 5456
7   FrontBoardServices            	       0x19bdb9b24 FBSRealizeSettingsExtension + 56
8   FrontBoardServices            	       0x19be0c09c -[FBSSettings initWithSettings:] + 192
9   FrontBoardServices            	       0x19bdab3cc -[FBSSceneSettings initWithSettings:] + 72
10  FrontBoardServices            	       0x19bdab268 -[FBSSceneParameters initWithSpecification:] + 152
11  FrontBoardServices            	       0x19bdab0d8 -[FBSSceneParameters initWithXPCDictionary:] + 112
12  BaseBoard                     	       0x18d670890 _BSXPCDecodeObjectFromContext + 2548
13  BaseBoard                     	       0x18d5e7580 _BSXPCDecodeObjectForKey + 248
14  BoardServices                 	       0x19be6ed64 +[BSXPCServiceConnectionProxy decodeArguments:outArgs:fromMessage:forConnection:] + 640
15  BoardServices                 	       0x19be73a1c +[BSXPCServiceConnectionProxy invokeMethod:onTarget:withMessage:forConnection:] + 264
16  BoardServices                 	       0x19be7353c __63-[BSXPCServiceConnectionEventHandler connection:handleMessage:]_block_invoke + 592
17  BoardServices                 	       0x19be6d48c BSXPCServiceConnectionExecuteCallOut + 268
18  BoardServices                 	       0x19be73178 -[BSXPCServiceConnectionEventHandler connection:handleMessage:] + 176
19  BoardServices                 	       0x19be729e0 -[BSXPCServiceConnection _connection_handleMessage:fromPeer:withHandoff:] + 540
20  libdispatch.dylib             	       0x186565cb8 _dispatch_call_block_and_release + 32
21  libdispatch.dylib             	       0x186567910 _dispatch_client_callout + 20
22  libdispatch.dylib             	       0x18656eea4 _dispatch_lane_serial_drain + 748
23  libdispatch.dylib             	       0x18656fa08 _dispatch_lane_invoke + 432
24  libdispatch.dylib             	       0x18656ed28 _dispatch_lane_serial_drain + 368
25  libdispatch.dylib             	       0x18656fa08 _dispatch_lane_invoke + 432
26  libdispatch.dylib             	       0x18657a61c _dispatch_root_queue_drain_deferred_wlh + 288
27  libdispatch.dylib             	       0x186579e90 _dispatch_workloop_worker_thread + 404
28  libsystem_pthread.dylib       	       0x186711114 _pthread_wqthread + 288
29  libsystem_pthread.dylib       	       0x18670fe30 start_wqthread + 8

Thread 3::  Dispatch queue: com.apple.network.connections
0   libsystem_kernel.dylib        	       0x1866d48b4 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x1866e6d30 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x1866dd4f0 mach_msg_overwrite + 476
3   libsystem_kernel.dylib        	       0x1866d4c38 mach_msg + 24
4   libdispatch.dylib             	       0x186591090 firehose_drain_notifications_once + 112
5   libdispatch.dylib             	       0x186590b78 firehose_buffer_tracepoint_reserve_slow + 56
6   libdispatch.dylib             	       0x18658f528 voucher_activity_trace_v_2 + 1000
7   libsystem_trace.dylib         	       0x18647a75c _os_log_impl_flatten_and_send + 6568
8   libsystem_trace.dylib         	       0x186478d9c _os_log + 152
9   libsystem_trace.dylib         	       0x186478cfc _os_log_impl + 24
10  Network                       	       0x18daf71fc __nw_connection_endpoint_report_on_nw_queue_block_invoke + 2632
11  Network                       	       0x18daf4b70 nw_connection_endpoint_report_on_nw_queue + 236
12  Network                       	       0x18db980c4 nw_endpoint_handler_report + 264
13  Network                       	       0x18e0389f8 nw_endpoint_flow_connected_path_change(NWConcrete_nw_endpoint_handler*) + 2828
14  Network                       	       0x18da2a540 nw_flow_connected(nw_protocol*, nw_protocol*) + 7028
15  Network                       	       0x18da29810 nw_flow_connected(nw_protocol*, nw_protocol*) + 3652
16  CFNetwork                     	       0x18b9a2844 0x18b97b000 + 161860
17  Network                       	       0x18dee61f8 invocation function for block in nw_socket_init_socket_event_source(nw_socket*, unsigned int) + 1364
18  libdispatch.dylib             	       0x186567910 _dispatch_client_callout + 20
19  libdispatch.dylib             	       0x18656adc8 _dispatch_continuation_pop + 600
20  libdispatch.dylib             	       0x18657ebe4 _dispatch_source_latch_and_call + 420
21  libdispatch.dylib             	       0x18657d7b4 _dispatch_source_invoke + 832
22  libdispatch.dylib             	       0x186570cb8 _dispatch_workloop_invoke + 1756
23  libdispatch.dylib             	       0x18657a61c _dispatch_root_queue_drain_deferred_wlh + 288
24  libdispatch.dylib             	       0x186579e90 _dispatch_workloop_worker_thread + 404
25  libsystem_pthread.dylib       	       0x186711114 _pthread_wqthread + 288
26  libsystem_pthread.dylib       	       0x18670fe30 start_wqthread + 8

Thread 4:
0   libsystem_pthread.dylib       	       0x18670fe28 start_wqthread + 0

Thread 5:
0   libsystem_pthread.dylib       	       0x18670fe28 start_wqthread + 0

Thread 6:: com.apple.uikit.eventfetch-thread
0   libsystem_kernel.dylib        	       0x1866d48b4 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x1866e6d30 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x1866dd4f0 mach_msg_overwrite + 476
3   libsystem_kernel.dylib        	       0x1866d4c38 mach_msg + 24
4   CoreFoundation                	       0x1867f1ea4 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x1867f076c __CFRunLoopRun + 1208
6   CoreFoundation                	       0x1867efc5c CFRunLoopRunSpecific + 608
7   Foundation                    	       0x1878f8a78 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
8   Foundation                    	       0x18796d3f0 -[NSRunLoop(NSRunLoop) runUntilDate:] + 100
9   UIKitCore                     	       0x1b4d2dd08 -[UIEventFetcher threadMain] + 104
10  Foundation                    	       0x1878f1ff4 __NSThread__start__ + 716
11  libsystem_pthread.dylib       	       0x186715034 _pthread_start + 136
12  libsystem_pthread.dylib       	       0x18670fe3c thread_start + 8

Thread 7:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	       0x1866d48b4 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x1866e6d30 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x1866dd4f0 mach_msg_overwrite + 476
3   libsystem_kernel.dylib        	       0x1866d4c38 mach_msg + 24
4   CoreFoundation                	       0x1867f1ea4 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x1867f076c __CFRunLoopRun + 1208
6   CoreFoundation                	       0x1867efc5c CFRunLoopRunSpecific + 608
7   AppKit                        	       0x18a0f4404 _NSEventThread + 144
8   libsystem_pthread.dylib       	       0x186715034 _pthread_start + 136
9   libsystem_pthread.dylib       	       0x18670fe3c thread_start + 8


Thread 2 crashed with ARM Thread State (64-bit):
    x0: 0x0000000000000000   x1: 0x0000000186707b88   x2: 0x0000000000000013   x3: 0xfffffffffffffff0
    x4: 0x000000000000006c   x5: 0x0000000000000053   x6: 0x000000000000002c   x7: 0x0000000000000480
    x8: 0x0000000123c71000   x9: 0x0000000123d5a000  x10: 0x0000000000026fef  x11: 0x0000000000026f6f
   x12: 0x0000000000000000  x13: 0x000000000000001c  x14: 0x01000001dc8dc5d9  x15: 0x00000001dc8dc5d8
   x16: 0x0000000000000005  x17: 0x00000001e58b0670  x18: 0x0000000000000000  x19: 0x000000000000000c
   x20: 0x0000000000000000  x21: 0x0000000123d5a770  x22: 0x0000000000000000  x23: 0x0000000121f8fdb0
   x24: 0x0000000123d5a6f0  x25: 0x0000600002b10ee0  x26: 0x0000600002b10f20  x27: 0x0000000000000001
   x28: 0x0000000000000840   fp: 0x000000016d340210   lr: 0x000000011f9755bc
    sp: 0x000000016d3401c0   pc: 0x000000011f9755c4 cpsr: 0x80001000
   far: 0x0000000000000090  esr: 0x92000006 (Data Abort) byte read Translation fault

Binary Images:
       0x115340000 -        0x1225dffff com.unity3d.framework (1.4.0) <27640ee6-748a-3cde-b1a9-8be137d6efeb> /Users/USER/Library/Containers/io.playcover.PlayCover/Honkai: Star Rail.app/Frameworks/UnityFramework.framework/UnityFramework
       0x103268000 -        0x10326ffff io.playcover.AKInterface (1.0) <1faa2a38-10c9-3ce1-983e-33a63ee7dcbe> /Users/USER/Library/Containers/io.playcover.PlayCover/Honkai: Star Rail.app/PlugIns/AKInterface.bundle/Contents/MacOS/AKInterface
       0x103118000 -        0x103123fff libobjc-trampolines.dylib (*) <c9ce7923-2f2d-31eb-a6e4-0f3b7a78f895> /usr/lib/libobjc-trampolines.dylib
       0x103688000 -        0x103827fff io.playcover.PlayTools (1.1.7) <258931cd-d406-3990-a514-f40a9ae335c9> /Users/USER/Library/Frameworks/PlayTools.framework/PlayTools
       0x102bd0000 -        0x102bd7fff com.HoYoverse.hkrpgoversea (1.4.0) <0ef87105-662e-3785-8be5-ec6f7ceefdef> /Users/USER/Library/Containers/io.playcover.PlayCover/Honkai: Star Rail.app/hkrpg
       0x18662d000 -        0x1866baff7 libc++.1.dylib (*) <3702eede-997d-38e6-a6a1-c08eb22c375b> /usr/lib/libc++.1.dylib
       0x186c4c000 -        0x186efefff com.apple.LaunchServices (1141.1) <0c46b08c-2aa0-345c-bf3b-44f28b9dbb86> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
       0x189f91000 -        0x18b2a5fff com.apple.AppKit (6.9) <b475e541-691d-39c6-8ca4-e414b0d3dd88> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x190d39000 -        0x190ff8fff com.apple.HIToolbox (2.1.1) <4dffb7eb-bbcd-3ff6-a203-5a0b97358ee8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
       0x19f398000 -        0x19f4aafff com.apple.UIKitMacHelper (1.0) <913abd4b-3cd0-3d1e-ad1a-7f45b7928c86> /System/Library/PrivateFrameworks/UIKitMacHelper.framework/Versions/A/UIKitMacHelper
       0x1b4d29000 -        0x1b6669fff com.apple.UIKitCore (1.0) <f561f942-ab8a-387e-b3dc-c57bc7378285> /System/iOSSupport/System/Library/PrivateFrameworks/UIKitCore.framework/Versions/A/UIKitCore
       0x186393000 -        0x186427317 dyld (*) <ec7a3ba0-f9bf-3ab8-a0f4-8622e5606b20> /usr/lib/dyld
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
       0x186740000 -        0x186746ffb libsystem_platform.dylib (*) <fc8cd17b-8769-348c-8dcd-1bfed022f9e4> /usr/lib/system/libsystem_platform.dylib
       0x18670e000 -        0x18671aff3 libsystem_pthread.dylib (*) <daf95373-5de6-39a1-a6ce-d87f3f0629cc> /usr/lib/system/libsystem_pthread.dylib
       0x19bda7000 -        0x19be60fff com.apple.FrontBoardServices (867.8.1) <5f26f3bb-4708-3ae8-8842-a91966deb562> /System/Library/PrivateFrameworks/FrontBoardServices.framework/Versions/A/FrontBoardServices
       0x18d5e2000 -        0x18d6b2fff com.apple.BaseBoard (651.3) <924c2819-691e-3d1a-a031-749de6a32fd8> /System/Library/PrivateFrameworks/BaseBoard.framework/Versions/A/BaseBoard
       0x19be61000 -        0x19bec2fff com.apple.BoardServices (1.0) <c6ca1d66-c1cc-3294-b002-e845538d295b> /System/Library/PrivateFrameworks/BoardServices.framework/Versions/A/BoardServices
       0x186564000 -        0x1865aafff libdispatch.dylib (*) <dc1d0187-7149-3100-bc63-f633afebee6c> /usr/lib/system/libdispatch.dylib
       0x1866d3000 -        0x18670dfef libsystem_kernel.dylib (*) <b7751381-1442-30b5-91b9-ad7be461bebe> /usr/lib/system/libsystem_kernel.dylib
       0x186474000 -        0x18648efff libsystem_trace.dylib (*) <91eca044-8462-3293-aeea-183bf841cba2> /usr/lib/system/libsystem_trace.dylib
       0x18d79c000 -        0x18e380fff com.apple.Network (1.0) <f8a0aacd-1224-39d2-8ec8-e26514cb3e7b> /System/Library/Frameworks/Network.framework/Versions/A/Network
       0x18b97b000 -        0x18bd4bfff com.apple.CFNetwork (1.0) <1179e11a-65ed-33e1-9278-cc4904207f31> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
       0x186774000 -        0x186c4bfff com.apple.CoreFoundation (6.9) <9f046e36-7286-3a6e-a280-699d6e47cfaf> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
       0x18789e000 -        0x1884ebfff com.apple.Foundation (6.9) <2126fd9a-52ce-3eb2-8640-b57535e073b8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.9G resident=0K(0%) swapped_out_or_unallocated=1.9G(100%)
Writable regions: Total=1.3G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.3G(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Activity Tracing                   256K        1 
ColorSync                          560K       26 
CoreAnimation                      320K       20 
CoreGraphics                        32K        2 
CoreServices                       144K        1 
Foundation                          16K        1 
Kernel Alloc Once                   32K        1 
MALLOC                             1.2G       48 
MALLOC guard page                  192K       12 
SQLite page cache                  256K        2 
STACK GUARD                       56.1M        8 
Stack                             11.7M        8 
VM_ALLOCATE                       3184K       17 
VM_ALLOCATE (reserved)            4096K        4         reserved VM address space (unallocated)
__AUTH                            4066K      577 
__AUTH_CONST                      39.5M      827 
__CTF                               824        1 
__DATA                            47.2M      818 
__DATA_CONST                      42.6M      837 
__DATA_DIRTY                      2725K      322 
__FONT_DATA                          4K        1 
__LINKEDIT                       896.3M        6 
__OBJC_RO                         70.8M        1 
__OBJC_RW                         2156K        1 
__TEXT                             1.0G      862 
dyld private memory                272K        2 
mapped file                      176.0M      247 
shared memory                      864K       15 
===========                     =======  ======= 
TOTAL                              3.6G     4668 
TOTAL, minus reserved VM space     3.6G     4668 



-----------
Full Report
-----------

{"app_name":"hkrpg","timestamp":"2023-11-05 22:14:32.00 -0500","app_version":"1.4.0","slice_uuid":"0ef87105-662e-3785-8be5-ec6f7ceefdef","build_version":"5","platform":6,"bundleID":"com.HoYoverse.hkrpgoversea","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.1 (23B74)","roots_installed":0,"name":"hkrpg","incident_id":"83A9C158-D7F6-4616-9BF1-F93FC2E12955"}
{
  "uptime" : 2200,
  "procRole" : "Foreground",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "Mac14,6",
  "coalitionID" : 1489,
  "osVersion" : {
    "train" : "macOS 14.1",
    "build" : "23B74",
    "releaseType" : "User"
  },
  "captureTime" : "2023-11-05 22:14:32.3881 -0500",
  "codeSigningMonitor" : 1,
  "incident" : "83A9C158-D7F6-4616-9BF1-F93FC2E12955",
  "pid" : 1470,
  "translated" : false,
  "cpuType" : "ARM-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2023-11-05 22:14:32.1401 -0500",
  "procStartAbsTime" : 54501969253,
  "procExitAbsTime" : 54507902685,
  "procName" : "hkrpg",
  "procPath" : "\/Users\/USER\/Library\/Containers\/io.playcover.PlayCover\/Honkai: Star Rail.app\/hkrpg",
  "bundleInfo" : {"CFBundleShortVersionString":"1.4.0","CFBundleVersion":"5","CFBundleIdentifier":"com.HoYoverse.hkrpgoversea","DTAppStoreToolsBuild":"15A240a"},
  "storeInfo" : {"deviceIdentifierForVendor":"3BAF113B-0C42-5F2B-97DD-3820FDE05C57","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.HoYoverse.hkrpgoversea",
  "crashReporterKey" : "A7810E7A-32D9-DD76-0E6F-D35B63BEAEBF",
  "codeSigningID" : "com.HoYoverse.hkrpgoversea",
  "codeSigningTeamID" : "",
  "codeSigningFlags" : 570425857,
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Model: Mac14,6, BootROM 10151.41.12, proc 12:8:4 processors, 32 GB, SMC 
Graphics: Apple M2 Max, Apple M2 Max, Built-In
Display: Color LCD, 3456 x 2234 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Sep  1 2023 19:33:37 version 23.10.765.4.41.51.121 FWID 01-e2f09e46
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.

What version of PlayCover are you using?

Nightly/beta

What version of macOS are you using?

Monterey (macOS 12)

Issue Language

  • Yes my issue is written in English
Originally created by @Sokyu04 on GitHub (Nov 6, 2023). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1199 ### Describe the bug Genshin Impact and HSR do not work after macOS 14.1 update. Using macOS 14.1. ### Steps to reproduce Attempt opening Genshin or HSR after macOS 14.1 update. ### Expected behaviour Both games immediately crash. ### Crash log ```shell Translated Report (Full Report Below) ------------------------------------- Process: hkrpg [1470] Path: /Users/USER/Library/Containers/io.playcover.PlayCover/Honkai: Star Rail.app/hkrpg Identifier: com.HoYoverse.hkrpgoversea Version: 1.4.0 (5) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2023-11-05 22:14:32.3881 -0500 OS Version: macOS 14.1 (23B74) Report Version: 12 Anonymous UUID: A7810E7A-32D9-DD76-0E6F-D35B63BEAEBF Time Awake Since Boot: 2200 seconds System Integrity Protection: enabled Crashed Thread: 2 Dispatch queue: BSXPCCnx:com.apple.frontboard.systemappservices (BSCnx:client:com.apple.frontboard.workspace-service) Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090 Exception Codes: 0x0000000000000001, 0x0000000000000090 Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [1470] VM Region Info: 0x90 is not in any region. Bytes before following region: 4340907888 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START ---> __TEXT 102bd0000-102bd8000 [ 32K] r-x/r-x SM=COW ...ail.app/hkrpg Thread 0:: Dispatch queue: com.apple.main-thread 0 libc++.1.dylib 0x18665f160 std::__1::basic_stringbuf<char, std::__1::char_traits<char>, std::__1::allocator<char>>::overflow(int) + 220 1 libc++.1.dylib 0x186650860 std::__1::basic_streambuf<char, std::__1::char_traits<char>>::xsputn(char const*, long) + 156 2 LaunchServices 0x186ca1880 std::__1::ostreambuf_iterator<char, std::__1::char_traits<char>> std::__1::__pad_and_output[abi:v160006]<char, std::__1::char_traits<char>>(std::__1::ostreambuf_iterator<char, std::__1::char_traits<char>>, char const*, char const*, char const*, std::__1::ios_base&, char) + 312 3 LaunchServices 0x186ca16f4 std::__1::basic_ostream<char, std::__1::char_traits<char>>& std::__1::__put_character_sequence[abi:v160006]<char, std::__1::char_traits<char>>(std::__1::basic_ostream<char, std::__1::char_traits<char>>&, char const*, unsigned long) + 240 4 LaunchServices 0x186c508d4 asString(void const*) + 164 5 LaunchServices 0x186c5097c asString(void const*) + 332 6 LaunchServices 0x186c50c6c asString(void const*) + 1084 7 LaunchServices 0x186e23bf0 copyApplicationInformationDictionaryGivenASNUsingLocalCache(__LSSharedMemoryPage const*, __LSASN const*) + 1388 8 LaunchServices 0x186c55810 _LSCopyApplicationInformation + 772 9 AppKit 0x189fc97f4 -[NSRunningApplication _fetchDynamicProperties] + 468 10 AppKit 0x189fc92f8 -[NSRunningApplication activationPolicy] + 44 11 AppKit 0x18a0f1a4c -[NSApplication _switchToSpaceIfNeeded] + 16 12 AppKit 0x18a3f0ab4 -[NSApplication _orderWindowsAndSwitchToSpaceIfNeeded:] + 112 13 AppKit 0x18a3f0e94 -[NSApplication _doUnhideWithoutActivationMaybeFakingIt:timestamp:] + 152 14 AppKit 0x18a163d98 _hideShowHandler + 160 15 HIToolbox 0x190d41894 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1228 16 HIToolbox 0x190d40c98 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 356 17 HIToolbox 0x190d56f90 SendEventToEventTarget + 40 18 AppKit 0x189fcae30 _DPSNextEvent + 1136 19 AppKit 0x18a7a0ebc -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 716 20 AppKit 0x189fbe100 -[NSApplication run] + 476 21 AppKit 0x189f953cc NSApplicationMain + 880 22 AppKit 0x18a1e8240 _NSApplicationMainWithInfoDictionary + 24 23 UIKitMacHelper 0x19f39cd8c UINSApplicationMain + 972 24 UIKitCore 0x1b4d2c93c UIApplicationMain + 148 25 UnityFramework 0x11535585c 0x115340000 + 88156 26 hkrpg 0x102bd67b4 0x102bd0000 + 26548 27 dyld 0x1863990e0 start + 2360 Thread 1: 0 libsystem_pthread.dylib 0x18670fe28 start_wqthread + 0 Thread 2 Crashed:: Dispatch queue: BSXPCCnx:com.apple.frontboard.systemappservices (BSCnx:client:com.apple.frontboard.workspace-service) 0 UnityFramework 0x11f9755c4 0x115340000 + 174282180 1 UnityFramework 0x11fd548f4 0x115340000 + 178342132 2 UnityFramework 0x11fd51044 0x115340000 + 178327620 3 UnityFramework 0x11fd50f80 Unityplcrash_signal_handler + 24 4 libsystem_platform.dylib 0x186743a24 _sigtramp + 56 5 FrontBoardServices 0x19bdbda88 _flushBulkMethods + 308 6 FrontBoardServices 0x19bdbb8c4 _realizeSettingsExtension + 5456 7 FrontBoardServices 0x19bdb9b24 FBSRealizeSettingsExtension + 56 8 FrontBoardServices 0x19be0c09c -[FBSSettings initWithSettings:] + 192 9 FrontBoardServices 0x19bdab3cc -[FBSSceneSettings initWithSettings:] + 72 10 FrontBoardServices 0x19bdab268 -[FBSSceneParameters initWithSpecification:] + 152 11 FrontBoardServices 0x19bdab0d8 -[FBSSceneParameters initWithXPCDictionary:] + 112 12 BaseBoard 0x18d670890 _BSXPCDecodeObjectFromContext + 2548 13 BaseBoard 0x18d5e7580 _BSXPCDecodeObjectForKey + 248 14 BoardServices 0x19be6ed64 +[BSXPCServiceConnectionProxy decodeArguments:outArgs:fromMessage:forConnection:] + 640 15 BoardServices 0x19be73a1c +[BSXPCServiceConnectionProxy invokeMethod:onTarget:withMessage:forConnection:] + 264 16 BoardServices 0x19be7353c __63-[BSXPCServiceConnectionEventHandler connection:handleMessage:]_block_invoke + 592 17 BoardServices 0x19be6d48c BSXPCServiceConnectionExecuteCallOut + 268 18 BoardServices 0x19be73178 -[BSXPCServiceConnectionEventHandler connection:handleMessage:] + 176 19 BoardServices 0x19be729e0 -[BSXPCServiceConnection _connection_handleMessage:fromPeer:withHandoff:] + 540 20 libdispatch.dylib 0x186565cb8 _dispatch_call_block_and_release + 32 21 libdispatch.dylib 0x186567910 _dispatch_client_callout + 20 22 libdispatch.dylib 0x18656eea4 _dispatch_lane_serial_drain + 748 23 libdispatch.dylib 0x18656fa08 _dispatch_lane_invoke + 432 24 libdispatch.dylib 0x18656ed28 _dispatch_lane_serial_drain + 368 25 libdispatch.dylib 0x18656fa08 _dispatch_lane_invoke + 432 26 libdispatch.dylib 0x18657a61c _dispatch_root_queue_drain_deferred_wlh + 288 27 libdispatch.dylib 0x186579e90 _dispatch_workloop_worker_thread + 404 28 libsystem_pthread.dylib 0x186711114 _pthread_wqthread + 288 29 libsystem_pthread.dylib 0x18670fe30 start_wqthread + 8 Thread 3:: Dispatch queue: com.apple.network.connections 0 libsystem_kernel.dylib 0x1866d48b4 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x1866e6d30 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x1866dd4f0 mach_msg_overwrite + 476 3 libsystem_kernel.dylib 0x1866d4c38 mach_msg + 24 4 libdispatch.dylib 0x186591090 firehose_drain_notifications_once + 112 5 libdispatch.dylib 0x186590b78 firehose_buffer_tracepoint_reserve_slow + 56 6 libdispatch.dylib 0x18658f528 voucher_activity_trace_v_2 + 1000 7 libsystem_trace.dylib 0x18647a75c _os_log_impl_flatten_and_send + 6568 8 libsystem_trace.dylib 0x186478d9c _os_log + 152 9 libsystem_trace.dylib 0x186478cfc _os_log_impl + 24 10 Network 0x18daf71fc __nw_connection_endpoint_report_on_nw_queue_block_invoke + 2632 11 Network 0x18daf4b70 nw_connection_endpoint_report_on_nw_queue + 236 12 Network 0x18db980c4 nw_endpoint_handler_report + 264 13 Network 0x18e0389f8 nw_endpoint_flow_connected_path_change(NWConcrete_nw_endpoint_handler*) + 2828 14 Network 0x18da2a540 nw_flow_connected(nw_protocol*, nw_protocol*) + 7028 15 Network 0x18da29810 nw_flow_connected(nw_protocol*, nw_protocol*) + 3652 16 CFNetwork 0x18b9a2844 0x18b97b000 + 161860 17 Network 0x18dee61f8 invocation function for block in nw_socket_init_socket_event_source(nw_socket*, unsigned int) + 1364 18 libdispatch.dylib 0x186567910 _dispatch_client_callout + 20 19 libdispatch.dylib 0x18656adc8 _dispatch_continuation_pop + 600 20 libdispatch.dylib 0x18657ebe4 _dispatch_source_latch_and_call + 420 21 libdispatch.dylib 0x18657d7b4 _dispatch_source_invoke + 832 22 libdispatch.dylib 0x186570cb8 _dispatch_workloop_invoke + 1756 23 libdispatch.dylib 0x18657a61c _dispatch_root_queue_drain_deferred_wlh + 288 24 libdispatch.dylib 0x186579e90 _dispatch_workloop_worker_thread + 404 25 libsystem_pthread.dylib 0x186711114 _pthread_wqthread + 288 26 libsystem_pthread.dylib 0x18670fe30 start_wqthread + 8 Thread 4: 0 libsystem_pthread.dylib 0x18670fe28 start_wqthread + 0 Thread 5: 0 libsystem_pthread.dylib 0x18670fe28 start_wqthread + 0 Thread 6:: com.apple.uikit.eventfetch-thread 0 libsystem_kernel.dylib 0x1866d48b4 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x1866e6d30 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x1866dd4f0 mach_msg_overwrite + 476 3 libsystem_kernel.dylib 0x1866d4c38 mach_msg + 24 4 CoreFoundation 0x1867f1ea4 __CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x1867f076c __CFRunLoopRun + 1208 6 CoreFoundation 0x1867efc5c CFRunLoopRunSpecific + 608 7 Foundation 0x1878f8a78 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212 8 Foundation 0x18796d3f0 -[NSRunLoop(NSRunLoop) runUntilDate:] + 100 9 UIKitCore 0x1b4d2dd08 -[UIEventFetcher threadMain] + 104 10 Foundation 0x1878f1ff4 __NSThread__start__ + 716 11 libsystem_pthread.dylib 0x186715034 _pthread_start + 136 12 libsystem_pthread.dylib 0x18670fe3c thread_start + 8 Thread 7:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x1866d48b4 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x1866e6d30 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x1866dd4f0 mach_msg_overwrite + 476 3 libsystem_kernel.dylib 0x1866d4c38 mach_msg + 24 4 CoreFoundation 0x1867f1ea4 __CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x1867f076c __CFRunLoopRun + 1208 6 CoreFoundation 0x1867efc5c CFRunLoopRunSpecific + 608 7 AppKit 0x18a0f4404 _NSEventThread + 144 8 libsystem_pthread.dylib 0x186715034 _pthread_start + 136 9 libsystem_pthread.dylib 0x18670fe3c thread_start + 8 Thread 2 crashed with ARM Thread State (64-bit): x0: 0x0000000000000000 x1: 0x0000000186707b88 x2: 0x0000000000000013 x3: 0xfffffffffffffff0 x4: 0x000000000000006c x5: 0x0000000000000053 x6: 0x000000000000002c x7: 0x0000000000000480 x8: 0x0000000123c71000 x9: 0x0000000123d5a000 x10: 0x0000000000026fef x11: 0x0000000000026f6f x12: 0x0000000000000000 x13: 0x000000000000001c x14: 0x01000001dc8dc5d9 x15: 0x00000001dc8dc5d8 x16: 0x0000000000000005 x17: 0x00000001e58b0670 x18: 0x0000000000000000 x19: 0x000000000000000c x20: 0x0000000000000000 x21: 0x0000000123d5a770 x22: 0x0000000000000000 x23: 0x0000000121f8fdb0 x24: 0x0000000123d5a6f0 x25: 0x0000600002b10ee0 x26: 0x0000600002b10f20 x27: 0x0000000000000001 x28: 0x0000000000000840 fp: 0x000000016d340210 lr: 0x000000011f9755bc sp: 0x000000016d3401c0 pc: 0x000000011f9755c4 cpsr: 0x80001000 far: 0x0000000000000090 esr: 0x92000006 (Data Abort) byte read Translation fault Binary Images: 0x115340000 - 0x1225dffff com.unity3d.framework (1.4.0) <27640ee6-748a-3cde-b1a9-8be137d6efeb> /Users/USER/Library/Containers/io.playcover.PlayCover/Honkai: Star Rail.app/Frameworks/UnityFramework.framework/UnityFramework 0x103268000 - 0x10326ffff io.playcover.AKInterface (1.0) <1faa2a38-10c9-3ce1-983e-33a63ee7dcbe> /Users/USER/Library/Containers/io.playcover.PlayCover/Honkai: Star Rail.app/PlugIns/AKInterface.bundle/Contents/MacOS/AKInterface 0x103118000 - 0x103123fff libobjc-trampolines.dylib (*) <c9ce7923-2f2d-31eb-a6e4-0f3b7a78f895> /usr/lib/libobjc-trampolines.dylib 0x103688000 - 0x103827fff io.playcover.PlayTools (1.1.7) <258931cd-d406-3990-a514-f40a9ae335c9> /Users/USER/Library/Frameworks/PlayTools.framework/PlayTools 0x102bd0000 - 0x102bd7fff com.HoYoverse.hkrpgoversea (1.4.0) <0ef87105-662e-3785-8be5-ec6f7ceefdef> /Users/USER/Library/Containers/io.playcover.PlayCover/Honkai: Star Rail.app/hkrpg 0x18662d000 - 0x1866baff7 libc++.1.dylib (*) <3702eede-997d-38e6-a6a1-c08eb22c375b> /usr/lib/libc++.1.dylib 0x186c4c000 - 0x186efefff com.apple.LaunchServices (1141.1) <0c46b08c-2aa0-345c-bf3b-44f28b9dbb86> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices 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spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Sep 1 2023 19:33:37 version 23.10.765.4.41.51.121 FWID 01-e2f09e46 AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB31Bus USB Device: USB31Bus USB Device: USB31Bus Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc. ``` ### What version of PlayCover are you using? Nightly/beta ### What version of macOS are you using? Monterey (macOS 12) ### Issue Language - [X] Yes my issue is written in English
kerem 2026-03-03 19:00:02 +03:00
kerem commented 2026-03-03 19:00:03 +03:00
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@TheMoonThatRises commented on GitHub (Nov 6, 2023):

Duplicate of #1108. Use nightly build of PlayCover.

<!-- gh-comment-id:1794023434 --> @TheMoonThatRises commented on GitHub (Nov 6, 2023): Duplicate of #1108. Use nightly build of PlayCover.
kerem commented 2026-03-03 19:00:03 +03:00
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@Sokyu04 commented on GitHub (Nov 6, 2023):

Downloaded nightly build of playcover 3.0.0, but error saying "“PlayCover” can’t be opened because Apple cannot check it for malicious software." when opened. is there a way to bypass apple's check for malicious software?

<!-- gh-comment-id:1794047185 --> @Sokyu04 commented on GitHub (Nov 6, 2023): Downloaded nightly build of playcover 3.0.0, but error saying "“PlayCover” can’t be opened because Apple cannot check it for malicious software." when opened. is there a way to bypass apple's check for malicious software?
kerem commented 2026-03-03 19:00:03 +03:00
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@TheMoonThatRises commented on GitHub (Nov 6, 2023):

Open System Settings -> Privacy and Security -> scroll to the bottom and click allow for PlayCover.

<!-- gh-comment-id:1794055406 --> @TheMoonThatRises commented on GitHub (Nov 6, 2023): Open System Settings -> Privacy and Security -> scroll to the bottom and click allow for PlayCover.
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