[GH-ISSUE #1149] [Bug]: Controller Identified but doesn't work #639

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opened 2026-03-03 18:59:40 +03:00 by kerem · 3 comments
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Originally created by @phuwn on GitHub (Oct 11, 2023).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1149

Describe the bug

I'm playing Genshin Impact with a PS4 Dual Shock controller. This setup has been working for weeks. But today, It suddenly just stops working. My controller still works on other apps. Plug-in or remove controller still pops up a notice in Genshin, but none of the buttons work. I'm using Sonoma (macOS 14), I updated it 2 days ago and yesterday It was still working fine.

Steps to reproduce

  • Open Genshin Impact
  • Connect PS4 Controller (via Bluetooth or cable)
  • Update Genshin Impact control settings

Expected behaviour

The controller still works the same as yesterday.

Crash log

No response

What version of PlayCover are you using?

Nightly/beta

What version of macOS are you using?

Ventura (macOS 13)

Issue Language

  • Yes my issue is written in English
Originally created by @phuwn on GitHub (Oct 11, 2023). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1149 ### Describe the bug I'm playing Genshin Impact with a PS4 Dual Shock controller. This setup has been working for weeks. But today, It suddenly just stops working. My controller still works on other apps. Plug-in or remove controller still pops up a notice in Genshin, but none of the buttons work. I'm using Sonoma (macOS 14), I updated it 2 days ago and yesterday It was still working fine. ### Steps to reproduce - Open Genshin Impact - Connect PS4 Controller (via Bluetooth or cable) - Update Genshin Impact control settings ### Expected behaviour The controller still works the same as yesterday. ### Crash log _No response_ ### What version of PlayCover are you using? Nightly/beta ### What version of macOS are you using? Ventura (macOS 13) ### Issue Language - [X] Yes my issue is written in English
kerem 2026-03-03 18:59:40 +03:00
  • closed this issue
  • added the
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Author
Owner

@phuwn commented on GitHub (Oct 11, 2023):

This sounds stupid but restarting mac solves the case.

<!-- gh-comment-id:1756837154 --> @phuwn commented on GitHub (Oct 11, 2023): This sounds stupid but restarting mac solves the case.
Author
Owner

@Andromea7 commented on GitHub (Nov 18, 2023):

This sounds stupid but restarting mac solves the case.

Thank you, you did solve my problem so I am happy you posted your solution.

<!-- gh-comment-id:1817601713 --> @Andromea7 commented on GitHub (Nov 18, 2023): > This sounds stupid but restarting mac solves the case. Thank you, you did solve my problem so I am happy you posted your solution.
Author
Owner

@phuwn commented on GitHub (Nov 21, 2023):

This sounds stupid but restarting mac solves the case.

Thank you, you did solve my problem so I am happy you posted your solution.

Glad I could help 😄

<!-- gh-comment-id:1820099263 --> @phuwn commented on GitHub (Nov 21, 2023): > > This sounds stupid but restarting mac solves the case. > > Thank you, you did solve my problem so I am happy you posted your solution. Glad I could help 😄
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starred/PlayCover#639
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