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[GH-ISSUE #1102] [Game Support]: #606

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opened 2026-03-03 18:59:15 +03:00 by kerem · 2 comments
kerem commented 2026-03-03 18:59:15 +03:00
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Originally created by @akss5768 on GitHub (Sep 21, 2023).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1102

App Store link

https://apps.apple.com/cn/app/id1478101301

Current issues

  • Game fails to install
  • Game fails to open
  • Game crashes randomly during gameplay
  • Game does not work with keymapping
  • Game experiences graphical issues or broken UI
  • Game fails to connect to servers or complete download

More details

Crash after opening the application

Crash log

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               jkchess [3918]
Path:                  /Users/USER/Library/Containers/io.playcover.PlayCover/金铲铲之战.app/jkchess
Identifier:            com.tencent.jkchess
Version:               1.5.14 (998)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2023-09-21 21:32:06.6201 +0800
OS Version:            macOS 13.5.2 (22G91)
Report Version:        12
Anonymous UUID:        51555ED4-56B9-0E4D-C7D9-817890F6CA12

Sleep/Wake UUID:       503A1576-DEAE-44B7-8E90-A928312A2532

Time Awake Since Boot: 14000 seconds
Time Since Wake:       1156 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0xffffffffffffffa8
Exception Codes:       0x0000000000000001, 0xffffffffffffffa8

VM Region Info: 0xffffffffffffffa8 is not in any region.  Bytes after previous region: 18446743592673214377  
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      commpage (reserved)        1000000000-7000000000   [384.0G] ---/--- SM=NUL  ...(unallocated)
--->  
      UNUSED SPACE AT END

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   libsystem_pthread.dylib                0x19f3a2558 pthread_mutex_lock + 12
1   jkchess                                0x10952e94c 0x102100000 + 121825612
2   jkchess                                0x1094ea3f4 0x102100000 + 121545716
3   jkchess                                0x1094eaf20 0x102100000 + 121548576
4   jkchess                                0x1094fab34 0x102100000 + 121613108
5   jkchess                                0x102c78c38 0x102100000 + 12028984
6   jkchess                                0x1041e8770 0x102100000 + 34506608
7   jkchess                                0x103f92220 0x102100000 + 32055840
8   jkchess                                0x10678bfc0 0x102100000 + 73973696
9   jkchess                                0x10732607c 0x102100000 + 86139004
10  jkchess                                0x1081edfa4 0x102100000 + 101638052
11  jkchess                                0x107a8b7d4 0x102100000 + 93894612
12  jkchess                                0x107a94d18 0x102100000 + 93932824
13  jkchess                                0x107a9d554 0x102100000 + 93967700
14  jkchess                                0x107a9d138 0x102100000 + 93966648
15  jkchess                                0x1078ecdcc 0x102100000 + 92196300
16  jkchess                                0x1079d8668 0x102100000 + 93161064
17  jkchess                                0x1079d869c 0x102100000 + 93161116
18  jkchess                                0x1079d8870 0x102100000 + 93161584
19  jkchess                                0x107d01d28 0x102100000 + 96476456
20  jkchess                                0x10210d938 0x102100000 + 55608
21  jkchess                                0x10210d854 0x102100000 + 55380
22  QuartzCore                             0x1a69ceb94 CA::Display::DisplayLink::dispatch_items(unsigned long long, unsigned long long, unsigned long long) + 776
23  QuartzCore                             0x1a69ce804 display_timer_callback(__CFMachPort*, void*, long, void*) + 324
24  CoreFoundation                         0x19f4b6284 __CFMachPortPerform + 296
25  CoreFoundation                         0x19f486bcc __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 60
26  CoreFoundation                         0x19f486aec __CFRunLoopDoSource1 + 520
27  CoreFoundation                         0x19f4854cc __CFRunLoopRun + 2240
28  CoreFoundation                         0x19f4844b8 CFRunLoopRunSpecific + 612
29  HIToolbox                              0x1a8cd6df0 RunCurrentEventLoopInMode + 292
30  HIToolbox                              0x1a8cd6c2c ReceiveNextEventCommon + 648
31  HIToolbox                              0x1a8cd6984 _BlockUntilNextEventMatchingListInModeWithFilter + 76
32  AppKit                                 0x1a26ab97c _DPSNextEvent + 636
33  AppKit                                 0x1a26aab18 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 716
34  AppKit                                 0x1a269ef7c -[NSApplication run] + 464
35  AppKit                                 0x1a26763cc NSApplicationMain + 880
36  AppKit                                 0x1a28ceb78 _NSApplicationMainWithInfoDictionary + 24
37  UIKitMacHelper                         0x1b6afb960 UINSApplicationMain + 988
38  UIKitCore                              0x1cac328e8 UIApplicationMain + 148
39  jkchess                                0x102105fd8 0x102100000 + 24536
40  dyld                                   0x19f04ff28 start + 2236

Issue Language

  • Yes my issue is written in English
Originally created by @akss5768 on GitHub (Sep 21, 2023). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1102 ### App Store link https://apps.apple.com/cn/app/id1478101301 ### Current issues - [ ] Game fails to install - [ ] Game fails to open - [ ] Game crashes randomly during gameplay - [ ] Game does not work with keymapping - [ ] Game experiences graphical issues or broken UI - [ ] Game fails to connect to servers or complete download ### More details Crash after opening the application ### Crash log ```shell ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: jkchess [3918] Path: /Users/USER/Library/Containers/io.playcover.PlayCover/金铲铲之战.app/jkchess Identifier: com.tencent.jkchess Version: 1.5.14 (998) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2023-09-21 21:32:06.6201 +0800 OS Version: macOS 13.5.2 (22G91) Report Version: 12 Anonymous UUID: 51555ED4-56B9-0E4D-C7D9-817890F6CA12 Sleep/Wake UUID: 503A1576-DEAE-44B7-8E90-A928312A2532 Time Awake Since Boot: 14000 seconds Time Since Wake: 1156 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0xffffffffffffffa8 Exception Codes: 0x0000000000000001, 0xffffffffffffffa8 VM Region Info: 0xffffffffffffffa8 is not in any region. Bytes after previous region: 18446743592673214377 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL commpage (reserved) 1000000000-7000000000 [384.0G] ---/--- SM=NUL ...(unallocated) ---> UNUSED SPACE AT END Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_pthread.dylib 0x19f3a2558 pthread_mutex_lock + 12 1 jkchess 0x10952e94c 0x102100000 + 121825612 2 jkchess 0x1094ea3f4 0x102100000 + 121545716 3 jkchess 0x1094eaf20 0x102100000 + 121548576 4 jkchess 0x1094fab34 0x102100000 + 121613108 5 jkchess 0x102c78c38 0x102100000 + 12028984 6 jkchess 0x1041e8770 0x102100000 + 34506608 7 jkchess 0x103f92220 0x102100000 + 32055840 8 jkchess 0x10678bfc0 0x102100000 + 73973696 9 jkchess 0x10732607c 0x102100000 + 86139004 10 jkchess 0x1081edfa4 0x102100000 + 101638052 11 jkchess 0x107a8b7d4 0x102100000 + 93894612 12 jkchess 0x107a94d18 0x102100000 + 93932824 13 jkchess 0x107a9d554 0x102100000 + 93967700 14 jkchess 0x107a9d138 0x102100000 + 93966648 15 jkchess 0x1078ecdcc 0x102100000 + 92196300 16 jkchess 0x1079d8668 0x102100000 + 93161064 17 jkchess 0x1079d869c 0x102100000 + 93161116 18 jkchess 0x1079d8870 0x102100000 + 93161584 19 jkchess 0x107d01d28 0x102100000 + 96476456 20 jkchess 0x10210d938 0x102100000 + 55608 21 jkchess 0x10210d854 0x102100000 + 55380 22 QuartzCore 0x1a69ceb94 CA::Display::DisplayLink::dispatch_items(unsigned long long, unsigned long long, unsigned long long) + 776 23 QuartzCore 0x1a69ce804 display_timer_callback(__CFMachPort*, void*, long, void*) + 324 24 CoreFoundation 0x19f4b6284 __CFMachPortPerform + 296 25 CoreFoundation 0x19f486bcc __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 60 26 CoreFoundation 0x19f486aec __CFRunLoopDoSource1 + 520 27 CoreFoundation 0x19f4854cc __CFRunLoopRun + 2240 28 CoreFoundation 0x19f4844b8 CFRunLoopRunSpecific + 612 29 HIToolbox 0x1a8cd6df0 RunCurrentEventLoopInMode + 292 30 HIToolbox 0x1a8cd6c2c ReceiveNextEventCommon + 648 31 HIToolbox 0x1a8cd6984 _BlockUntilNextEventMatchingListInModeWithFilter + 76 32 AppKit 0x1a26ab97c _DPSNextEvent + 636 33 AppKit 0x1a26aab18 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 716 34 AppKit 0x1a269ef7c -[NSApplication run] + 464 35 AppKit 0x1a26763cc NSApplicationMain + 880 36 AppKit 0x1a28ceb78 _NSApplicationMainWithInfoDictionary + 24 37 UIKitMacHelper 0x1b6afb960 UINSApplicationMain + 988 38 UIKitCore 0x1cac328e8 UIApplicationMain + 148 39 jkchess 0x102105fd8 0x102100000 + 24536 40 dyld 0x19f04ff28 start + 2236 ``` ### Issue Language - [X] Yes my issue is written in English
kerem 2026-03-03 18:59:15 +03:00
kerem commented 2026-03-03 18:59:17 +03:00
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@TheMoonThatRises commented on GitHub (Sep 25, 2023):

Closing in favour of #1104.

<!-- gh-comment-id:1732851626 --> @TheMoonThatRises commented on GitHub (Sep 25, 2023): Closing in favour of #1104.
kerem commented 2026-03-03 18:59:17 +03:00
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@Jewel591 commented on GitHub (Nov 20, 2023):

这个似乎可以解决金铲铲闪退问题：https://item.taobao.com/item.htm?spm=a21dvs.23580594.0.0.4f64645ekqQ1Tb&ft=t&id=750117426461

<!-- gh-comment-id:1818258489 --> @Jewel591 commented on GitHub (Nov 20, 2023): 这个似乎可以解决金铲铲闪退问题：https://item.taobao.com/item.htm?spm=a21dvs.23580594.0.0.4f64645ekqQ1Tb&ft=t&id=750117426461
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