[GH-ISSUE #984] [Bug]: Cannot connect to the network：arknights #502

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opened 2026-03-03 18:58:25 +03:00 by kerem · 3 comments

kerem commented

2026-03-03 18:58:25 +03:00

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Originally created by @COBBNELSON on GitHub (Jun 5, 2023).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/984

Describe the bug

The game requested network access to the firewall, but still could not get the network parameters after approval.
The same problem appears even after the firewall is turned off.
It appeared after the latest hot update, maybe using some new login sdk (Chinese mobile number verification suite)

Steps to reproduce

After entering the login page, the firewall prompts that permission is required, and even if it is allowed, the application cannot connect to the Internet at this time.

Expected behaviour

Hope to solve the login problem

Crash log

No response

What version of PlayCover are you using?

Nightly/beta

What version of macOS are you using?

Ventura (macOS 13)

Issue Language

Yes my issue is written in English

Originally created by @COBBNELSON on GitHub (Jun 5, 2023). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/984 ### Describe the bug The game requested network access to the firewall, but still could not get the network parameters after approval. The same problem appears even after the firewall is turned off. It appeared after the latest hot update, maybe using some new login sdk (Chinese mobile number verification suite) ### Steps to reproduce After entering the login page, the firewall prompts that permission is required, and even if it is allowed, the application cannot connect to the Internet at this time. ### Expected behaviour Hope to solve the login problem ### Crash log _No response_ ### What version of PlayCover are you using? Nightly/beta ### What version of macOS are you using? Ventura (macOS 13) ### Issue Language - [X] Yes my issue is written in English

kerem added the

game-support

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2026-03-03 18:58:25 +03:00

kerem commented

2026-03-03 18:58:25 +03:00

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@matthew-z commented on GitHub (Jun 6, 2023):

I suppose we should change it to game support category and add app store link here.

BTW: I tried to use nightly builds and disable SIP. not working

@matthew-z commented on GitHub (Jun 6, 2023): I suppose we should change it to game support category and add app store link here. BTW: I tried to use nightly builds and disable SIP. not working

kerem commented

2026-03-03 18:58:26 +03:00

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@HongyuS commented on GitHub (Jun 6, 2023):

You may try this solution in the PlayCover Discord server:
https://discord.com/channels/871829896492642387/1115066956299644989/1115517758310989884

@HongyuS commented on GitHub (Jun 6, 2023): You may try this solution in the PlayCover Discord server: https://discord.com/channels/871829896492642387/1115066956299644989/1115517758310989884

kerem commented

2026-03-03 18:58:26 +03:00

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@ugzhu commented on GitHub (Jun 6, 2023):

You may try this solution in the PlayCover Discord server: https://discord.com/channels/871829896492642387/1115066956299644989/1115517758310989884

Seems to work, but I'm worried about security risks and server-side detection of modification.

@ugzhu commented on GitHub (Jun 6, 2023): > You may try this solution in the PlayCover Discord server: https://discord.com/channels/871829896492642387/1115066956299644989/1115517758310989884 Seems to work, but I'm worried about security risks and server-side detection of modification.