[GH-ISSUE #595] [App Support]: Amazon Alexa

kerem commented

2026-03-03 18:56:29 +03:00

Owner

Originally created by @kalyway101 on GitHub (Dec 18, 2022).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/595

App Store link

https://apps.apple.com/gd/app/amazon-alexa/id944011620

Current issues

App fails to install
App fails to open
App crashes randomly during usage
App experiences graphical issues or broken UI
App fails to connect to servers
Other

More details

App immediately crashes upon launch.

I have turned off SIP and turned off Playtools by following the Troubleshooting doc, but the results are the same.

App version: 2.2.496575

Crash log

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               AlexaMobileiOS-prod [3265]
Path:                  /Users/USER/Library/Containers/io.playcover.PlayCover/Amazon Alexa.app/AlexaMobileiOS-prod
Identifier:            com.amazon.echo
Version:               2.2.496575 (2.2.496575)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2022-12-18 09:46:09.8923 -0600
OS Version:            macOS 13.1 (22C65)
Report Version:        12
Anonymous UUID:        D3B6A126-7107-D26A-CB80-F52F2A1DF9D6

Sleep/Wake UUID:       94CD4E3F-E7D9-4D77-9585-1B7AAD6FA320

Time Awake Since Boot: 1000 seconds
Time Since Wake:       361 seconds

System Integrity Protection: disabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called


Application Specific Backtrace 0:
0   CoreFoundation                      0x000000018ad4b3f8 __exceptionPreprocess + 176
1   libobjc.A.dylib                     0x000000018a896ea8 objc_exception_throw + 60
2   AlexaMobileiOSReactNative           0x00000001089e34e4 RCTGetFatalHandler + 0
3   AlexaMobileiOSReactNative           0x00000001089fb3c0 __28-[RCTCxxBridge handleError:]_block_invoke + 700
4   libdispatch.dylib                   0x000000018aa689dc _dispatch_call_block_and_release + 32
5   libdispatch.dylib                   0x000000018aa6a504 _dispatch_client_callout + 20
6   libdispatch.dylib                   0x000000018aa78d1c _dispatch_main_queue_drain + 928
7   libdispatch.dylib                   0x000000018aa7896c _dispatch_main_queue_callback_4CF + 44
8   CoreFoundation                      0x000000018ad11d50 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16
9   CoreFoundation                      0x000000018accf7d0 __CFRunLoopRun + 2036
10  CoreFoundation                      0x000000018acce888 CFRunLoopRunSpecific + 612
11  HIToolbox                           0x00000001943a3fa0 RunCurrentEventLoopInMode + 292
12  HIToolbox                           0x00000001943a3de4 ReceiveNextEventCommon + 672
13  HIToolbox                           0x00000001943a3b2c _BlockUntilNextEventMatchingListInModeWithFilter + 72
14  AppKit                              0x000000018df50424 _DPSNextEvent + 632
15  AppKit                              0x000000018df4f5b4 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728
16  AppKit                              0x000000018df439e4 -[NSApplication run] + 464
17  AppKit                              0x000000018df1ae28 NSApplicationMain + 880
18  AppKit                              0x000000018e174a44 +[NSWindow _savedFrameFromString:] + 0
19  UIKitMacHelper                      0x00000001a1202ba8 UINSApplicationMain + 988
20  UIKitCore                           0x00000001b4c98934 UIApplicationMain + 148
21  AlexaMobileiOS-prod                 0x00000001021d803c AlexaMobileiOS-prod + 688188
22  dyld                                0x000000018a8c7e50 start + 2544


Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	       0x18abba1b0 __pthread_kill + 8
1   libsystem_pthread.dylib       	       0x18abf0cec pthread_kill + 288
2   libsystem_c.dylib             	       0x18ab2a2c8 abort + 180
3   AlexaMobileiOS-prod           	       0x1024ef5b0 0x102130000 + 3929520
4   CoreFoundation                	       0x18ade4a18 __handleUncaughtException + 692
5   libobjc.A.dylib               	       0x18a89f758 _objc_terminate() + 132
6   libc++abi.dylib               	       0x18aba9eb4 std::__terminate(void (*)()) + 20
7   libc++abi.dylib               	       0x18aba9e50 std::terminate() + 56
8   libdispatch.dylib             	       0x18aa6a518 _dispatch_client_callout + 40
9   libdispatch.dylib             	       0x18aa78d1c _dispatch_main_queue_drain + 928
10  libdispatch.dylib             	       0x18aa7896c _dispatch_main_queue_callback_4CF + 44
11  CoreFoundation                	       0x18ad11d50 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16
12  CoreFoundation                	       0x18accf7d0 __CFRunLoopRun + 2036
13  CoreFoundation                	       0x18acce888 CFRunLoopRunSpecific + 612
14  HIToolbox                     	       0x1943a3fa0 RunCurrentEventLoopInMode + 292
15  HIToolbox                     	       0x1943a3de4 ReceiveNextEventCommon + 672
16  HIToolbox                     	       0x1943a3b2c _BlockUntilNextEventMatchingListInModeWithFilter + 72
17  AppKit                        	       0x18df50424 _DPSNextEvent + 632
18  AppKit                        	       0x18df4f5b4 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728
19  AppKit                        	       0x18df439e4 -[NSApplication run] + 464
20  AppKit                        	       0x18df1ae28 NSApplicationMain + 880
21  AppKit                        	       0x18e174a44 _NSApplicationMainWithInfoDictionary + 24
22  UIKitMacHelper                	       0x1a1202ba8 UINSApplicationMain + 988
23  UIKitCore                     	       0x1b4c98934 UIApplicationMain + 148
24  AlexaMobileiOS-prod           	       0x1021d803c 0x102130000 + 688188
25  dyld                          	       0x18a8c7e50 start + 2544

Thread 1:
0   libsystem_pthread.dylib       	       0x18abebe18 start_wqthread + 0

Thread 2::  Dispatch queue: com.amazon.alexa.react-native-bridge-loader
0   libsystem_kernel.dylib        	       0x18abb3b24 __ulock_wait + 8
1   libdispatch.dylib             	       0x18aa6aef4 _dlock_wait + 56
2   libdispatch.dylib             	       0x18aa6aca8 _dispatch_thread_event_wait_slow + 56
3   libdispatch.dylib             	       0x18aa79d88 __DISPATCH_WAIT_FOR_QUEUE__ + 368
4   libdispatch.dylib             	       0x18aa79934 _dispatch_sync_f_slow + 144
5   AlexaMobileiOS-prod           	       0x1022db040 0x102130000 + 1749056
6   AlexaMobileiOS-prod           	       0x1022edfc0 0x102130000 + 1826752
7   AlexaMobileiOS-prod           	       0x1022e91e8 0x102130000 + 1806824
8   AlexaMobileiOS-prod           	       0x1022ec154 0x102130000 + 1818964
9   AlexaMobileiOS-prod           	       0x1022e0cd8 0x102130000 + 1772760
10  AlexaMobileiOS-prod           	       0x1021dbc38 0x102130000 + 703544
11  libdispatch.dylib             	       0x18aa689dc _dispatch_call_block_and_release + 32
12  libdispatch.dylib             	       0x18aa6a504 _dispatch_client_callout + 20
13  libdispatch.dylib             	       0x18aa71bbc _dispatch_lane_serial_drain + 672
14  libdispatch.dylib             	       0x18aa72708 _dispatch_lane_invoke + 384
15  libdispatch.dylib             	       0x18aa7d34c _dispatch_workloop_worker_thread + 652
16  libsystem_pthread.dylib       	       0x18abed100 _pthread_wqthread + 288
17  libsystem_pthread.dylib       	       0x18abebe20 start_wqthread + 8

Thread 3:
0   libsystem_pthread.dylib       	       0x18abebe18 start_wqthread + 0

Thread 4:
0   libsystem_pthread.dylib       	       0x18abebe18 start_wqthread + 0

Thread 5:
0   libsystem_pthread.dylib       	       0x18abebe18 start_wqthread + 0

Thread 6:
0   libsystem_pthread.dylib       	       0x18abebe18 start_wqthread + 0

Thread 7:: com.apple.uikit.eventfetch-thread
0   libsystem_kernel.dylib        	       0x18abb1d70 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x18abc38a4 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x18abba5c4 mach_msg_overwrite + 540
3   libsystem_kernel.dylib        	       0x18abb20ec mach_msg + 24
4   CoreFoundation                	       0x18acd0bc0 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x18accf4ac __CFRunLoopRun + 1232
6   CoreFoundation                	       0x18acce888 CFRunLoopRunSpecific + 612
7   Foundation                    	       0x18bbd7e58 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
8   Foundation                    	       0x18bc4c3b4 -[NSRunLoop(NSRunLoop) runUntilDate:] + 100
9   UIKitCore                     	       0x1b4c99e48 -[UIEventFetcher threadMain] + 104
10  Foundation                    	       0x18bbd1470 __NSThread__start__ + 716
11  libsystem_pthread.dylib       	       0x18abf106c _pthread_start + 148
12  libsystem_pthread.dylib       	       0x18abebe2c thread_start + 8

Thread 8:
0   libsystem_pthread.dylib       	       0x18abebe18 start_wqthread + 0

Thread 9:
0   libsystem_pthread.dylib       	       0x18abebe18 start_wqthread + 0

Thread 10:
0   libsystem_pthread.dylib       	       0x18abebe18 start_wqthread + 0

Thread 11:
0   libsystem_pthread.dylib       	       0x18abebe18 start_wqthread + 0

Thread 12:: caulk.messenger.shared:17
0   libsystem_kernel.dylib        	       0x18abb1cec semaphore_wait_trap + 8
1   caulk                         	       0x1940cacfc caulk::mach::semaphore::wait_or_error() + 28
2   caulk                         	       0x1940ad634 caulk::concurrent::details::worker_thread::run() + 56
3   caulk                         	       0x1940ad278 void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 96
4   libsystem_pthread.dylib       	       0x18abf106c _pthread_start + 148
5   libsystem_pthread.dylib       	       0x18abebe2c thread_start + 8

Thread 13:
0   libsystem_pthread.dylib       	       0x18abebe18 start_wqthread + 0

Thread 14:
0   libsystem_pthread.dylib       	       0x18abebe18 start_wqthread + 0

Thread 15:
0   libsystem_kernel.dylib        	       0x18abb1d70 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x18abc38a4 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x18abba5c4 mach_msg_overwrite + 540
3   libsystem_kernel.dylib        	       0x18abb20ec mach_msg + 24
4   AlexaMobileiOS-prod           	       0x1024e9c48 0x102130000 + 3906632
5   libsystem_pthread.dylib       	       0x18abf106c _pthread_start + 148
6   libsystem_pthread.dylib       	       0x18abebe2c thread_start + 8

Thread 16:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib        	       0x18abb1d70 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x18abc38a4 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x18abba5c4 mach_msg_overwrite + 540
3   libsystem_kernel.dylib        	       0x18abb20ec mach_msg + 24
4   CoreFoundation                	       0x18acd0bc0 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x18accf4ac __CFRunLoopRun + 1232
6   CoreFoundation                	       0x18acce888 CFRunLoopRunSpecific + 612
7   CFNetwork                     	       0x18f6c8500 0x18f475000 + 2438400
8   Foundation                    	       0x18bbd1470 __NSThread__start__ + 716
9   libsystem_pthread.dylib       	       0x18abf106c _pthread_start + 148
10  libsystem_pthread.dylib       	       0x18abebe2c thread_start + 8

Thread 17::  Dispatch queue: DeeWebsiteMessagingLifecycleService.serialQueue
0   libsystem_kernel.dylib        	       0x18abb3b24 __ulock_wait + 8
1   libdispatch.dylib             	       0x18aa6aef4 _dlock_wait + 56
2   libdispatch.dylib             	       0x18aa6aca8 _dispatch_thread_event_wait_slow + 56
3   libdispatch.dylib             	       0x18aa79d88 __DISPATCH_WAIT_FOR_QUEUE__ + 368
4   libdispatch.dylib             	       0x18aa79934 _dispatch_sync_f_slow + 144
5   AlexaMobileiOS-prod           	       0x10299ba78 0x102130000 + 8829560
6   libdispatch.dylib             	       0x18aa689dc _dispatch_call_block_and_release + 32
7   libdispatch.dylib             	       0x18aa6a504 _dispatch_client_callout + 20
8   libdispatch.dylib             	       0x18aa71bbc _dispatch_lane_serial_drain + 672
9   libdispatch.dylib             	       0x18aa72708 _dispatch_lane_invoke + 384
10  libdispatch.dylib             	       0x18aa7d34c _dispatch_workloop_worker_thread + 652
11  libsystem_pthread.dylib       	       0x18abed100 _pthread_wqthread + 288
12  libsystem_pthread.dylib       	       0x18abebe20 start_wqthread + 8

Thread 18:
0   libsystem_pthread.dylib       	       0x18abebe18 start_wqthread + 0

Thread 19:
0   libsystem_pthread.dylib       	       0x18abebe18 start_wqthread + 0

Thread 20:
0   libsystem_pthread.dylib       	       0x18abebe18 start_wqthread + 0

Thread 21:
0   libsystem_pthread.dylib       	       0x18abebe18 start_wqthread + 0

Thread 22:
0   libsystem_kernel.dylib        	       0x18abb5564 __psynch_cvwait + 8
1   libsystem_pthread.dylib       	       0x18abf1638 _pthread_cond_wait + 1232
2   libc++.1.dylib                	       0x18ab3eac4 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 28
3   NativeRingServiceiOS          	       0x10d527058 commsPackage::ThreadSafeQueue::pop() + 80
4   NativeRingServiceiOS          	       0x10d4e5e9c commsPackage::ExecutionThread::threadLoop() + 116
5   NativeRingServiceiOS          	       0x10d4e5e1c commsPackage::ExecutionThread::threadStarter(void*) + 12
6   NativeRingServiceiOS          	       0x10d4e5f9c void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void* (*)(void*), commsPackage::ExecutionThread*> >(void*) + 44
7   libsystem_pthread.dylib       	       0x18abf106c _pthread_start + 148
8   libsystem_pthread.dylib       	       0x18abebe2c thread_start + 8

Thread 23:
0   libsystem_kernel.dylib        	       0x18abb5564 __psynch_cvwait + 8
1   libsystem_pthread.dylib       	       0x18abf1638 _pthread_cond_wait + 1232
2   libc++.1.dylib                	       0x18ab3eac4 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 28
3   NativeRingServiceiOS          	       0x10d527058 commsPackage::ThreadSafeQueue::pop() + 80
4   NativeRingServiceiOS          	       0x10d4e5e9c commsPackage::ExecutionThread::threadLoop() + 116
5   NativeRingServiceiOS          	       0x10d4e5e1c commsPackage::ExecutionThread::threadStarter(void*) + 12
6   NativeRingServiceiOS          	       0x10d4e5f9c void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void* (*)(void*), commsPackage::ExecutionThread*> >(void*) + 44
7   libsystem_pthread.dylib       	       0x18abf106c _pthread_start + 148
8   libsystem_pthread.dylib       	       0x18abebe2c thread_start + 8

Thread 24:
0   libsystem_kernel.dylib        	       0x18abb5360 __semwait_signal + 8
1   libsystem_c.dylib             	       0x18aabf5b0 nanosleep + 220
2   libsystem_c.dylib             	       0x18aabf4c8 usleep + 68
3   NativeRingServiceiOS          	       0x10d5fea8c pj_thread_sleep + 40
4   NativeRingServiceiOS          	       0x10d5fc2ec pj_ioqueue_poll + 216
5   NativeRingServiceiOS          	       0x10d63fe24 worker_proc + 76
6   NativeRingServiceiOS          	       0x10d5fe6f0 thread_main + 156
7   libsystem_pthread.dylib       	       0x18abf106c _pthread_start + 148
8   libsystem_pthread.dylib       	       0x18abebe2c thread_start + 8

Thread 25:
0   libsystem_kernel.dylib        	       0x18abbca00 __select + 8
1   NativeRingServiceiOS          	       0x10d602eac pj_sock_select + 272
2   NativeRingServiceiOS          	       0x10d5fc378 pj_ioqueue_poll + 356
3   NativeRingServiceiOS          	       0x10d6ba8c8 pjsip_endpt_handle_events2 + 284
4   NativeRingServiceiOS          	       0x10d6f645c pjsua_handle_events + 84
5   NativeRingServiceiOS          	       0x10d6f5b5c worker_thread + 56
6   NativeRingServiceiOS          	       0x10d5fe6f0 thread_main + 156
7   libsystem_pthread.dylib       	       0x18abf106c _pthread_start + 148
8   libsystem_pthread.dylib       	       0x18abebe2c thread_start + 8

Thread 26:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	       0x18abb1d70 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x18abc38a4 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x18abba5c4 mach_msg_overwrite + 540
3   libsystem_kernel.dylib        	       0x18abb20ec mach_msg + 24
4   CoreFoundation                	       0x18acd0bc0 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x18accf4ac __CFRunLoopRun + 1232
6   CoreFoundation                	       0x18acce888 CFRunLoopRunSpecific + 612
7   AppKit                        	       0x18e07a410 _NSEventThread + 172
8   libsystem_pthread.dylib       	       0x18abf106c _pthread_start + 148
9   libsystem_pthread.dylib       	       0x18abebe2c thread_start + 8

Thread 27:: JavaScriptCore libpas scavenger
0   libsystem_kernel.dylib        	       0x18abb5564 __psynch_cvwait + 8
1   libsystem_pthread.dylib       	       0x18abf1638 _pthread_cond_wait + 1232
2   JavaScriptCore                	       0x1c56bcab4 scavenger_thread_main + 1156
3   libsystem_pthread.dylib       	       0x18abf106c _pthread_start + 148
4   libsystem_pthread.dylib       	       0x18abebe2c thread_start + 8


Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x0000000000000000   x1: 0x0000000000000000   x2: 0x0000000000000000   x3: 0x0000000000000000
    x4: 0x0000000000000010   x5: 0x0000000000800000   x6: 0x000000010000000c   x7: 0x0000000000000001
    x8: 0x83b7c4fa0d57d7bf   x9: 0x83b7c4fbe8a2ad3f  x10: 0x000060003fe3f9ec  x11: 0x0000000000000007
   x12: 0x0000000000000004  x13: 0x0000600000d8b2a0  x14: 0x02000001e5f77011  x15: 0x00000001e5f77010
   x16: 0x0000000000000148  x17: 0x00000001ead987f0  x18: 0x0000000000000000  x19: 0x0000000000000006
   x20: 0x00000001e5f57a80  x21: 0x0000000000000103  x22: 0x00000001e5f57b60  x23: 0x00000001e6e013a8
   x24: 0x0000600002dd3480  x25: 0x000000018b07c9eb  x26: 0x00000001e6473560  x27: 0x00000001e5362000
   x28: 0x0000000000000000   fp: 0x000000016dccdee0   lr: 0x000000018abf0cec
    sp: 0x000000016dccdec0   pc: 0x000000018abba1b0 cpsr: 0x40001000
   far: 0x0000000119dc40d4  esr: 0x56000080  Address size fault

Binary Images:
       0x18abb1000 -        0x18abe9ff3 libsystem_kernel.dylib (*) <aebf397e-e2ef-3a49-be58-23d4558511f6> /usr/lib/system/libsystem_kernel.dylib
       0x18abea000 -        0x18abf6ffb libsystem_pthread.dylib (*) <132084c6-c347-3489-9ac2-fcaad21cdb73> /usr/lib/system/libsystem_pthread.dylib
       0x18aab1000 -        0x18ab31ff3 libsystem_c.dylib (*) <756cd0d2-3241-3a74-8c59-02632dcee221> /usr/lib/system/libsystem_c.dylib
       0x102130000 -        0x104773fff com.amazon.echo (2.2.496575) <90ef30c3-b844-3c32-9ee1-aa66114eac0d> /Users/USER/Library/Containers/io.playcover.PlayCover/Amazon Alexa.app/AlexaMobileiOS-prod
       0x18ac4f000 -        0x18b126fff com.apple.CoreFoundation (6.9) <fd16d6d9-10c0-323b-b43b-9781c4a4d268> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
       0x18a87c000 -        0x18a8c1d9f libobjc.A.dylib (*) <fc6d1c4f-2e83-37cc-b972-c5529f1c0e40> /usr/lib/libobjc.A.dylib
       0x18ab99000 -        0x18abb0ffb libc++abi.dylib (*) <20a1d2a7-4c7c-36d4-ade6-c65d68317bca> /usr/lib/libc++abi.dylib
       0x18aa66000 -        0x18aaadfff libdispatch.dylib (*) <191028d2-0477-3ebc-9eef-a85acafc7193> /usr/lib/system/libdispatch.dylib
       0x194372000 -        0x1946a5fff com.apple.HIToolbox (2.1.1) <f1e0f4f6-dd7b-3d16-a622-5ee94a20fcaa> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
       0x18df17000 -        0x18ee21fff com.apple.AppKit (6.9) <dbbd4dea-6c68-3200-a81b-79b6a62f4669> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x1a11fe000 -        0x1a1311fff com.apple.UIKitMacHelper (1.0) <478ec6df-77ae-3dfc-b4d9-e2e51511dae8> /System/Library/PrivateFrameworks/UIKitMacHelper.framework/Versions/A/UIKitMacHelper
       0x1b4c95000 -        0x1b6337fff com.apple.UIKitCore (1.0) <0435ea4f-6e19-3f9e-990e-7db8d88505b0> /System/iOSSupport/System/Library/PrivateFrameworks/UIKitCore.framework/Versions/A/UIKitCore
       0x18a8c2000 -        0x18a94cb63 dyld (*) <487cfdeb-9b07-39bf-bfb9-970b61aea2d1> /usr/lib/dyld
       0x18bb7b000 -        0x18c5b3fff com.apple.Foundation (6.9) <f1f5f857-8c3c-36d5-bc27-7702d6795468> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
       0x1940ab000 -        0x1940d4fff com.apple.audio.caulk (1.0) <0978e37e-6087-35f8-a623-b9d02160b84f> /System/Library/PrivateFrameworks/caulk.framework/Versions/A/caulk
       0x18f475000 -        0x18f836fff com.apple.CFNetwork (1402.0.8) <27318610-36d7-3519-9036-b9bcc00fe916> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
       0x18ab32000 -        0x18ab98ff3 libc++.1.dylib (*) <a4bed887-64ce-3f2e-80df-87d583b262d9> /usr/lib/libc++.1.dylib
       0x10d4ac000 -        0x10d86ffff com.amazon.comms.Framework (1.0) <89b3f52b-9221-359b-82c7-b533803bd69b> /Users/USER/Library/Containers/io.playcover.PlayCover/Amazon Alexa.app/Frameworks/NativeRingServiceiOS.framework/NativeRingServiceiOS
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    thread_create: 0
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  Calls made by this process:
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    thread_create: 0
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  Calls made by all processes on this machine:
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    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.6G resident=0K(0%) swapped_out_or_unallocated=1.6G(100%)
Writable regions: Total=6.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=6.2G(100%)

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TOTAL, minus reserved VM space     3.0G     5428 



-----------
Full Report
-----------

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Issue Language

Yes my issue is written in English

Originally created by @kalyway101 on GitHub (Dec 18, 2022). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/595 ### App Store link https://apps.apple.com/gd/app/amazon-alexa/id944011620 ### Current issues - [ ] App fails to install - [X] App fails to open - [X] App crashes randomly during usage - [ ] App experiences graphical issues or broken UI - [ ] App fails to connect to servers - [ ] Other ### More details App immediately crashes upon launch. I have turned off SIP and turned off Playtools by following the Troubleshooting doc, but the results are the same. App version: 2.2.496575 ### Crash log ```shell ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: AlexaMobileiOS-prod [3265] Path: /Users/USER/Library/Containers/io.playcover.PlayCover/Amazon Alexa.app/AlexaMobileiOS-prod Identifier: com.amazon.echo Version: 2.2.496575 (2.2.496575) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-12-18 09:46:09.8923 -0600 OS Version: macOS 13.1 (22C65) Report Version: 12 Anonymous UUID: D3B6A126-7107-D26A-CB80-F52F2A1DF9D6 Sleep/Wake UUID: 94CD4E3F-E7D9-4D77-9585-1B7AAD6FA320 Time Awake Since Boot: 1000 seconds Time Since Wake: 361 seconds System Integrity Protection: disabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Application Specific Information: abort() called Application Specific Backtrace 0: 0 CoreFoundation 0x000000018ad4b3f8 __exceptionPreprocess + 176 1 libobjc.A.dylib 0x000000018a896ea8 objc_exception_throw + 60 2 AlexaMobileiOSReactNative 0x00000001089e34e4 RCTGetFatalHandler + 0 3 AlexaMobileiOSReactNative 0x00000001089fb3c0 __28-[RCTCxxBridge handleError:]_block_invoke + 700 4 libdispatch.dylib 0x000000018aa689dc _dispatch_call_block_and_release + 32 5 libdispatch.dylib 0x000000018aa6a504 _dispatch_client_callout + 20 6 libdispatch.dylib 0x000000018aa78d1c _dispatch_main_queue_drain + 928 7 libdispatch.dylib 0x000000018aa7896c _dispatch_main_queue_callback_4CF + 44 8 CoreFoundation 0x000000018ad11d50 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16 9 CoreFoundation 0x000000018accf7d0 __CFRunLoopRun + 2036 10 CoreFoundation 0x000000018acce888 CFRunLoopRunSpecific + 612 11 HIToolbox 0x00000001943a3fa0 RunCurrentEventLoopInMode + 292 12 HIToolbox 0x00000001943a3de4 ReceiveNextEventCommon + 672 13 HIToolbox 0x00000001943a3b2c _BlockUntilNextEventMatchingListInModeWithFilter + 72 14 AppKit 0x000000018df50424 _DPSNextEvent + 632 15 AppKit 0x000000018df4f5b4 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728 16 AppKit 0x000000018df439e4 -[NSApplication run] + 464 17 AppKit 0x000000018df1ae28 NSApplicationMain + 880 18 AppKit 0x000000018e174a44 +[NSWindow _savedFrameFromString:] + 0 19 UIKitMacHelper 0x00000001a1202ba8 UINSApplicationMain + 988 20 UIKitCore 0x00000001b4c98934 UIApplicationMain + 148 21 AlexaMobileiOS-prod 0x00000001021d803c AlexaMobileiOS-prod + 688188 22 dyld 0x000000018a8c7e50 start + 2544 Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x18abba1b0 __pthread_kill + 8 1 libsystem_pthread.dylib 0x18abf0cec pthread_kill + 288 2 libsystem_c.dylib 0x18ab2a2c8 abort + 180 3 AlexaMobileiOS-prod 0x1024ef5b0 0x102130000 + 3929520 4 CoreFoundation 0x18ade4a18 __handleUncaughtException + 692 5 libobjc.A.dylib 0x18a89f758 _objc_terminate() + 132 6 libc++abi.dylib 0x18aba9eb4 std::__terminate(void (*)()) + 20 7 libc++abi.dylib 0x18aba9e50 std::terminate() + 56 8 libdispatch.dylib 0x18aa6a518 _dispatch_client_callout + 40 9 libdispatch.dylib 0x18aa78d1c _dispatch_main_queue_drain + 928 10 libdispatch.dylib 0x18aa7896c _dispatch_main_queue_callback_4CF + 44 11 CoreFoundation 0x18ad11d50 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16 12 CoreFoundation 0x18accf7d0 __CFRunLoopRun + 2036 13 CoreFoundation 0x18acce888 CFRunLoopRunSpecific + 612 14 HIToolbox 0x1943a3fa0 RunCurrentEventLoopInMode + 292 15 HIToolbox 0x1943a3de4 ReceiveNextEventCommon + 672 16 HIToolbox 0x1943a3b2c _BlockUntilNextEventMatchingListInModeWithFilter + 72 17 AppKit 0x18df50424 _DPSNextEvent + 632 18 AppKit 0x18df4f5b4 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728 19 AppKit 0x18df439e4 -[NSApplication run] + 464 20 AppKit 0x18df1ae28 NSApplicationMain + 880 21 AppKit 0x18e174a44 _NSApplicationMainWithInfoDictionary + 24 22 UIKitMacHelper 0x1a1202ba8 UINSApplicationMain + 988 23 UIKitCore 0x1b4c98934 UIApplicationMain + 148 24 AlexaMobileiOS-prod 0x1021d803c 0x102130000 + 688188 25 dyld 0x18a8c7e50 start + 2544 Thread 1: 0 libsystem_pthread.dylib 0x18abebe18 start_wqthread + 0 Thread 2:: Dispatch queue: com.amazon.alexa.react-native-bridge-loader 0 libsystem_kernel.dylib 0x18abb3b24 __ulock_wait + 8 1 libdispatch.dylib 0x18aa6aef4 _dlock_wait + 56 2 libdispatch.dylib 0x18aa6aca8 _dispatch_thread_event_wait_slow + 56 3 libdispatch.dylib 0x18aa79d88 __DISPATCH_WAIT_FOR_QUEUE__ + 368 4 libdispatch.dylib 0x18aa79934 _dispatch_sync_f_slow + 144 5 AlexaMobileiOS-prod 0x1022db040 0x102130000 + 1749056 6 AlexaMobileiOS-prod 0x1022edfc0 0x102130000 + 1826752 7 AlexaMobileiOS-prod 0x1022e91e8 0x102130000 + 1806824 8 AlexaMobileiOS-prod 0x1022ec154 0x102130000 + 1818964 9 AlexaMobileiOS-prod 0x1022e0cd8 0x102130000 + 1772760 10 AlexaMobileiOS-prod 0x1021dbc38 0x102130000 + 703544 11 libdispatch.dylib 0x18aa689dc _dispatch_call_block_and_release + 32 12 libdispatch.dylib 0x18aa6a504 _dispatch_client_callout + 20 13 libdispatch.dylib 0x18aa71bbc _dispatch_lane_serial_drain + 672 14 libdispatch.dylib 0x18aa72708 _dispatch_lane_invoke + 384 15 libdispatch.dylib 0x18aa7d34c _dispatch_workloop_worker_thread + 652 16 libsystem_pthread.dylib 0x18abed100 _pthread_wqthread + 288 17 libsystem_pthread.dylib 0x18abebe20 start_wqthread + 8 Thread 3: 0 libsystem_pthread.dylib 0x18abebe18 start_wqthread + 0 Thread 4: 0 libsystem_pthread.dylib 0x18abebe18 start_wqthread + 0 Thread 5: 0 libsystem_pthread.dylib 0x18abebe18 start_wqthread + 0 Thread 6: 0 libsystem_pthread.dylib 0x18abebe18 start_wqthread + 0 Thread 7:: com.apple.uikit.eventfetch-thread 0 libsystem_kernel.dylib 0x18abb1d70 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x18abc38a4 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x18abba5c4 mach_msg_overwrite + 540 3 libsystem_kernel.dylib 0x18abb20ec mach_msg + 24 4 CoreFoundation 0x18acd0bc0 __CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x18accf4ac __CFRunLoopRun + 1232 6 CoreFoundation 0x18acce888 CFRunLoopRunSpecific + 612 7 Foundation 0x18bbd7e58 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212 8 Foundation 0x18bc4c3b4 -[NSRunLoop(NSRunLoop) runUntilDate:] + 100 9 UIKitCore 0x1b4c99e48 -[UIEventFetcher threadMain] + 104 10 Foundation 0x18bbd1470 __NSThread__start__ + 716 11 libsystem_pthread.dylib 0x18abf106c _pthread_start + 148 12 libsystem_pthread.dylib 0x18abebe2c thread_start + 8 Thread 8: 0 libsystem_pthread.dylib 0x18abebe18 start_wqthread + 0 Thread 9: 0 libsystem_pthread.dylib 0x18abebe18 start_wqthread + 0 Thread 10: 0 libsystem_pthread.dylib 0x18abebe18 start_wqthread + 0 Thread 11: 0 libsystem_pthread.dylib 0x18abebe18 start_wqthread + 0 Thread 12:: caulk.messenger.shared:17 0 libsystem_kernel.dylib 0x18abb1cec semaphore_wait_trap + 8 1 caulk 0x1940cacfc caulk::mach::semaphore::wait_or_error() + 28 2 caulk 0x1940ad634 caulk::concurrent::details::worker_thread::run() + 56 3 caulk 0x1940ad278 void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 96 4 libsystem_pthread.dylib 0x18abf106c _pthread_start + 148 5 libsystem_pthread.dylib 0x18abebe2c thread_start + 8 Thread 13: 0 libsystem_pthread.dylib 0x18abebe18 start_wqthread + 0 Thread 14: 0 libsystem_pthread.dylib 0x18abebe18 start_wqthread + 0 Thread 15: 0 libsystem_kernel.dylib 0x18abb1d70 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x18abc38a4 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x18abba5c4 mach_msg_overwrite + 540 3 libsystem_kernel.dylib 0x18abb20ec mach_msg + 24 4 AlexaMobileiOS-prod 0x1024e9c48 0x102130000 + 3906632 5 libsystem_pthread.dylib 0x18abf106c _pthread_start + 148 6 libsystem_pthread.dylib 0x18abebe2c thread_start + 8 Thread 16:: com.apple.NSURLConnectionLoader 0 libsystem_kernel.dylib 0x18abb1d70 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x18abc38a4 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x18abba5c4 mach_msg_overwrite + 540 3 libsystem_kernel.dylib 0x18abb20ec mach_msg + 24 4 CoreFoundation 0x18acd0bc0 __CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x18accf4ac __CFRunLoopRun + 1232 6 CoreFoundation 0x18acce888 CFRunLoopRunSpecific + 612 7 CFNetwork 0x18f6c8500 0x18f475000 + 2438400 8 Foundation 0x18bbd1470 __NSThread__start__ + 716 9 libsystem_pthread.dylib 0x18abf106c _pthread_start + 148 10 libsystem_pthread.dylib 0x18abebe2c thread_start + 8 Thread 17:: Dispatch queue: DeeWebsiteMessagingLifecycleService.serialQueue 0 libsystem_kernel.dylib 0x18abb3b24 __ulock_wait + 8 1 libdispatch.dylib 0x18aa6aef4 _dlock_wait + 56 2 libdispatch.dylib 0x18aa6aca8 _dispatch_thread_event_wait_slow + 56 3 libdispatch.dylib 0x18aa79d88 __DISPATCH_WAIT_FOR_QUEUE__ + 368 4 libdispatch.dylib 0x18aa79934 _dispatch_sync_f_slow + 144 5 AlexaMobileiOS-prod 0x10299ba78 0x102130000 + 8829560 6 libdispatch.dylib 0x18aa689dc _dispatch_call_block_and_release + 32 7 libdispatch.dylib 0x18aa6a504 _dispatch_client_callout + 20 8 libdispatch.dylib 0x18aa71bbc _dispatch_lane_serial_drain + 672 9 libdispatch.dylib 0x18aa72708 _dispatch_lane_invoke + 384 10 libdispatch.dylib 0x18aa7d34c _dispatch_workloop_worker_thread + 652 11 libsystem_pthread.dylib 0x18abed100 _pthread_wqthread + 288 12 libsystem_pthread.dylib 0x18abebe20 start_wqthread + 8 Thread 18: 0 libsystem_pthread.dylib 0x18abebe18 start_wqthread + 0 Thread 19: 0 libsystem_pthread.dylib 0x18abebe18 start_wqthread + 0 Thread 20: 0 libsystem_pthread.dylib 0x18abebe18 start_wqthread + 0 Thread 21: 0 libsystem_pthread.dylib 0x18abebe18 start_wqthread + 0 Thread 22: 0 libsystem_kernel.dylib 0x18abb5564 __psynch_cvwait + 8 1 libsystem_pthread.dylib 0x18abf1638 _pthread_cond_wait + 1232 2 libc++.1.dylib 0x18ab3eac4 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 28 3 NativeRingServiceiOS 0x10d527058 commsPackage::ThreadSafeQueue::pop() + 80 4 NativeRingServiceiOS 0x10d4e5e9c commsPackage::ExecutionThread::threadLoop() + 116 5 NativeRingServiceiOS 0x10d4e5e1c commsPackage::ExecutionThread::threadStarter(void*) + 12 6 NativeRingServiceiOS 0x10d4e5f9c void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void* (*)(void*), commsPackage::ExecutionThread*> >(void*) + 44 7 libsystem_pthread.dylib 0x18abf106c _pthread_start + 148 8 libsystem_pthread.dylib 0x18abebe2c thread_start + 8 Thread 23: 0 libsystem_kernel.dylib 0x18abb5564 __psynch_cvwait + 8 1 libsystem_pthread.dylib 0x18abf1638 _pthread_cond_wait + 1232 2 libc++.1.dylib 0x18ab3eac4 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 28 3 NativeRingServiceiOS 0x10d527058 commsPackage::ThreadSafeQueue::pop() + 80 4 NativeRingServiceiOS 0x10d4e5e9c commsPackage::ExecutionThread::threadLoop() + 116 5 NativeRingServiceiOS 0x10d4e5e1c commsPackage::ExecutionThread::threadStarter(void*) + 12 6 NativeRingServiceiOS 0x10d4e5f9c void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void* (*)(void*), commsPackage::ExecutionThread*> >(void*) + 44 7 libsystem_pthread.dylib 0x18abf106c _pthread_start + 148 8 libsystem_pthread.dylib 0x18abebe2c thread_start + 8 Thread 24: 0 libsystem_kernel.dylib 0x18abb5360 __semwait_signal + 8 1 libsystem_c.dylib 0x18aabf5b0 nanosleep + 220 2 libsystem_c.dylib 0x18aabf4c8 usleep + 68 3 NativeRingServiceiOS 0x10d5fea8c pj_thread_sleep + 40 4 NativeRingServiceiOS 0x10d5fc2ec pj_ioqueue_poll + 216 5 NativeRingServiceiOS 0x10d63fe24 worker_proc + 76 6 NativeRingServiceiOS 0x10d5fe6f0 thread_main + 156 7 libsystem_pthread.dylib 0x18abf106c _pthread_start + 148 8 libsystem_pthread.dylib 0x18abebe2c thread_start + 8 Thread 25: 0 libsystem_kernel.dylib 0x18abbca00 __select + 8 1 NativeRingServiceiOS 0x10d602eac pj_sock_select + 272 2 NativeRingServiceiOS 0x10d5fc378 pj_ioqueue_poll + 356 3 NativeRingServiceiOS 0x10d6ba8c8 pjsip_endpt_handle_events2 + 284 4 NativeRingServiceiOS 0x10d6f645c pjsua_handle_events + 84 5 NativeRingServiceiOS 0x10d6f5b5c worker_thread + 56 6 NativeRingServiceiOS 0x10d5fe6f0 thread_main + 156 7 libsystem_pthread.dylib 0x18abf106c _pthread_start + 148 8 libsystem_pthread.dylib 0x18abebe2c thread_start + 8 Thread 26:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x18abb1d70 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x18abc38a4 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x18abba5c4 mach_msg_overwrite + 540 3 libsystem_kernel.dylib 0x18abb20ec mach_msg + 24 4 CoreFoundation 0x18acd0bc0 __CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x18accf4ac __CFRunLoopRun + 1232 6 CoreFoundation 0x18acce888 CFRunLoopRunSpecific + 612 7 AppKit 0x18e07a410 _NSEventThread + 172 8 libsystem_pthread.dylib 0x18abf106c _pthread_start + 148 9 libsystem_pthread.dylib 0x18abebe2c thread_start + 8 Thread 27:: JavaScriptCore libpas scavenger 0 libsystem_kernel.dylib 0x18abb5564 __psynch_cvwait + 8 1 libsystem_pthread.dylib 0x18abf1638 _pthread_cond_wait + 1232 2 JavaScriptCore 0x1c56bcab4 scavenger_thread_main + 1156 3 libsystem_pthread.dylib 0x18abf106c _pthread_start + 148 4 libsystem_pthread.dylib 0x18abebe2c thread_start + 8 Thread 0 crashed with ARM Thread State (64-bit): x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000 x4: 0x0000000000000010 x5: 0x0000000000800000 x6: 0x000000010000000c x7: 0x0000000000000001 x8: 0x83b7c4fa0d57d7bf x9: 0x83b7c4fbe8a2ad3f x10: 0x000060003fe3f9ec x11: 0x0000000000000007 x12: 0x0000000000000004 x13: 0x0000600000d8b2a0 x14: 0x02000001e5f77011 x15: 0x00000001e5f77010 x16: 0x0000000000000148 x17: 0x00000001ead987f0 x18: 0x0000000000000000 x19: 0x0000000000000006 x20: 0x00000001e5f57a80 x21: 0x0000000000000103 x22: 0x00000001e5f57b60 x23: 0x00000001e6e013a8 x24: 0x0000600002dd3480 x25: 0x000000018b07c9eb x26: 0x00000001e6473560 x27: 0x00000001e5362000 x28: 0x0000000000000000 fp: 0x000000016dccdee0 lr: 0x000000018abf0cec sp: 0x000000016dccdec0 pc: 0x000000018abba1b0 cpsr: 0x40001000 far: 0x0000000119dc40d4 esr: 0x56000080 Address size fault Binary Images: 0x18abb1000 - 0x18abe9ff3 libsystem_kernel.dylib (*) <aebf397e-e2ef-3a49-be58-23d4558511f6> /usr/lib/system/libsystem_kernel.dylib 0x18abea000 - 0x18abf6ffb libsystem_pthread.dylib (*) <132084c6-c347-3489-9ac2-fcaad21cdb73> /usr/lib/system/libsystem_pthread.dylib 0x18aab1000 - 0x18ab31ff3 libsystem_c.dylib (*) <756cd0d2-3241-3a74-8c59-02632dcee221> /usr/lib/system/libsystem_c.dylib 0x102130000 - 0x104773fff com.amazon.echo (2.2.496575) <90ef30c3-b844-3c32-9ee1-aa66114eac0d> /Users/USER/Library/Containers/io.playcover.PlayCover/Amazon Alexa.app/AlexaMobileiOS-prod 0x18ac4f000 - 0x18b126fff com.apple.CoreFoundation (6.9) <fd16d6d9-10c0-323b-b43b-9781c4a4d268> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x18a87c000 - 0x18a8c1d9f libobjc.A.dylib (*) <fc6d1c4f-2e83-37cc-b972-c5529f1c0e40> /usr/lib/libobjc.A.dylib 0x18ab99000 - 0x18abb0ffb libc++abi.dylib (*) <20a1d2a7-4c7c-36d4-ade6-c65d68317bca> /usr/lib/libc++abi.dylib 0x18aa66000 - 0x18aaadfff libdispatch.dylib (*) <191028d2-0477-3ebc-9eef-a85acafc7193> /usr/lib/system/libdispatch.dylib 0x194372000 - 0x1946a5fff com.apple.HIToolbox (2.1.1) <f1e0f4f6-dd7b-3d16-a622-5ee94a20fcaa> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x18df17000 - 0x18ee21fff com.apple.AppKit (6.9) <dbbd4dea-6c68-3200-a81b-79b6a62f4669> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x1a11fe000 - 0x1a1311fff com.apple.UIKitMacHelper (1.0) <478ec6df-77ae-3dfc-b4d9-e2e51511dae8> /System/Library/PrivateFrameworks/UIKitMacHelper.framework/Versions/A/UIKitMacHelper 0x1b4c95000 - 0x1b6337fff com.apple.UIKitCore (1.0) <0435ea4f-6e19-3f9e-990e-7db8d88505b0> /System/iOSSupport/System/Library/PrivateFrameworks/UIKitCore.framework/Versions/A/UIKitCore 0x18a8c2000 - 0x18a94cb63 dyld (*) <487cfdeb-9b07-39bf-bfb9-970b61aea2d1> /usr/lib/dyld 0x18bb7b000 - 0x18c5b3fff com.apple.Foundation (6.9) <f1f5f857-8c3c-36d5-bc27-7702d6795468> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x1940ab000 - 0x1940d4fff com.apple.audio.caulk (1.0) <0978e37e-6087-35f8-a623-b9d02160b84f> /System/Library/PrivateFrameworks/caulk.framework/Versions/A/caulk 0x18f475000 - 0x18f836fff com.apple.CFNetwork (1402.0.8) <27318610-36d7-3519-9036-b9bcc00fe916> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork 0x18ab32000 - 0x18ab98ff3 libc++.1.dylib (*) <a4bed887-64ce-3f2e-80df-87d583b262d9> /usr/lib/libc++.1.dylib 0x10d4ac000 - 0x10d86ffff com.amazon.comms.Framework (1.0) <89b3f52b-9221-359b-82c7-b533803bd69b> /Users/USER/Library/Containers/io.playcover.PlayCover/Amazon Alexa.app/Frameworks/NativeRingServiceiOS.framework/NativeRingServiceiOS 0x1c5476000 - 0x1c6902fff com.apple.JavaScriptCore (18614) <5d1c4e59-d96b-3019-b36b-a17708737172> /System/iOSSupport/System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore 0x1088f0000 - 0x108d77fff com.amazon.AlexaMobileiOSReactNative (1.0) <cd1e9dcf-5351-3bc7-9212-c0949463363d> /Users/USER/Library/Containers/io.playcover.PlayCover/Amazon Alexa.app/Frameworks/AlexaMobileiOSReactNative.framework/AlexaMobileiOSReactNative External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.6G resident=0K(0%) swapped_out_or_unallocated=1.6G(100%) Writable regions: Total=6.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=6.2G(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 128K 1 Activity Tracing 256K 1 CG backing stores 3520K 4 CG image 48K 2 ColorSync 528K 26 CoreAnimation 128K 8 CoreGraphics 32K 2 CoreServices 160K 1 CoreUI image data 960K 6 Foundation 48K 2 JS JIT generated code 512.0M 3 Kernel Alloc Once 32K 1 MALLOC 272.5M 53 MALLOC guard page 288K 15 MALLOC_MEDIUM (reserved) 840.0M 7 reserved VM address space (unallocated) MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated) SQLite page cache 2432K 19 STACK GUARD 56.4M 28 Stack 22.3M 28 VM_ALLOCATE 720K 22 VM_ALLOCATE (reserved) 4.0G 1 reserved VM address space (unallocated) WebKit Malloc 160.1M 3 __AUTH 3243K 542 __AUTH_CONST 30.2M 791 __CTF 756 1 __DATA 30.9M 872 __DATA_CONST 40.0M 826 __DATA_DIRTY 2821K 322 __FONT_DATA 2352 1 __LINKEDIT 829.9M 72 __LLVM_COV 1376K 5 __OBJC_CONST 7033K 499 __OBJC_RO 65.4M 1 __OBJC_RW 1986K 1 __TEXT 818.8M 889 dyld private memory 304K 2 libnetwork 1664K 24 mapped file 241.2M 330 shared memory 928K 16 =========== ======= ======= TOTAL 8.2G 5428 TOTAL, minus reserved VM space 3.0G 5428 ----------- Full Report ----------- {"app_name":"AlexaMobileiOS-prod","timestamp":"2022-12-18 09:46:10.00 -0600","app_version":"2.2.496575","slice_uuid":"90ef30c3-b844-3c32-9ee1-aa66114eac0d","build_version":"2.2.496575","platform":6,"bundleID":"com.amazon.echo","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.1 (22C65)","roots_installed":0,"name":"AlexaMobileiOS-prod","incident_id":"0598F875-3BC3-46C7-9916-7CFC6790F70C"} { "uptime" : 1000, "procRole" : "Foreground", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "MacBookPro18,3", "coalitionID" : 1410, "osVersion" : { "train" : "macOS 13.1", "build" : "22C65", "releaseType" : "User" }, "captureTime" : "2022-12-18 09:46:09.8923 -0600", "incident" : "0598F875-3BC3-46C7-9916-7CFC6790F70C", "pid" : 3265, "translated" : false, "cpuType" : "ARM-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2022-12-18 09:46:07.7000 -0600", "procStartAbsTime" : 24652624838, "procExitAbsTime" : 24704702385, "procName" : "AlexaMobileiOS-prod", "procPath" : "\/Users\/USER\/Library\/Containers\/io.playcover.PlayCover\/Amazon Alexa.app\/AlexaMobileiOS-prod", "bundleInfo" : {"CFBundleShortVersionString":"2.2.496575","CFBundleVersion":"2.2.496575","CFBundleIdentifier":"com.amazon.echo","DTAppStoreToolsBuild":"13F100"}, "storeInfo" : {"deviceIdentifierForVendor":"5E7137E9-8AF3-5D05-85BB-3E014FD2AFCF","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.amazon.echo", "crashReporterKey" : "D3B6A126-7107-D26A-CB80-F52F2A1DF9D6", "throttleTimeout" : 2147483647, "wakeTime" : 361, "sleepWakeUUID" : "94CD4E3F-E7D9-4D77-9585-1B7AAD6FA320", "sip" : "disabled", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"}, "asi" : {"libsystem_c.dylib":["abort() called"]}, "asiBacktraces" : ["0 CoreFoundation 0x000000018ad4b3f8 __exceptionPreprocess + 176\n1 libobjc.A.dylib 0x000000018a896ea8 objc_exception_throw + 60\n2 AlexaMobileiOSReactNative 0x00000001089e34e4 RCTGetFatalHandler + 0\n3 AlexaMobileiOSReactNative 0x00000001089fb3c0 __28-[RCTCxxBridge handleError:]_block_invoke + 700\n4 libdispatch.dylib 0x000000018aa689dc _dispatch_call_block_and_release + 32\n5 libdispatch.dylib 0x000000018aa6a504 _dispatch_client_callout + 20\n6 libdispatch.dylib 0x000000018aa78d1c _dispatch_main_queue_drain + 928\n7 libdispatch.dylib 0x000000018aa7896c _dispatch_main_queue_callback_4CF + 44\n8 CoreFoundation 0x000000018ad11d50 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16\n9 CoreFoundation 0x000000018accf7d0 __CFRunLoopRun + 2036\n10 CoreFoundation 0x000000018acce888 CFRunLoopRunSpecific + 612\n11 HIToolbox 0x00000001943a3fa0 RunCurrentEventLoopInMode + 292\n12 HIToolbox 0x00000001943a3de4 ReceiveNextEventCommon + 672\n13 HIToolbox 0x00000001943a3b2c _BlockUntilNextEventMatchingListInModeWithFilter + 72\n14 AppKit 0x000000018df50424 _DPSNextEvent + 632\n15 AppKit 0x000000018df4f5b4 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728\n16 AppKit 0x000000018df439e4 -[NSApplication run] + 464\n17 AppKit 0x000000018df1ae28 NSApplicationMain + 880\n18 AppKit 0x000000018e174a44 +[NSWindow _savedFrameFromString:] + 0\n19 UIKitMacHelper 0x00000001a1202ba8 UINSApplicationMain + 988\n20 UIKitCore 0x00000001b4c98934 UIApplicationMain + 148\n21 AlexaMobileiOS-prod 0x00000001021d803c AlexaMobileiOS-prod + 688188\n22 dyld 0x000000018a8c7e50 start + 2544"], "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "lastExceptionBacktrace" : [{"imageOffset":1033196,"symbol":"__exceptionPreprocess","symbolLocation":164,"imageIndex":4},{"imageOffset":110248,"symbol":"objc_exception_throw","symbolLocation":60,"imageIndex":5},{"imageOffset":996580,"symbol":"RCTGetFatalHandler","symbolLocation":0,"imageIndex":19},{"imageOffset":1094592,"symbol":"__28-[RCTCxxBridge handleError:]_block_invoke","symbolLocation":700,"imageIndex":19},{"imageOffset":10716,"symbol":"_dispatch_call_block_and_release","symbolLocation":32,"imageIndex":7},{"imageOffset":17668,"symbol":"_dispatch_client_callout","symbolLocation":20,"imageIndex":7},{"imageOffset":77084,"symbol":"_dispatch_main_queue_drain","symbolLocation":928,"imageIndex":7},{"imageOffset":76140,"symbol":"_dispatch_main_queue_callback_4CF","symbolLocation":44,"imageIndex":7},{"imageOffset":798032,"symbol":"__CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__","symbolLocation":16,"imageIndex":4},{"imageOffset":526288,"symbol":"__CFRunLoopRun","symbolLocation":2036,"imageIndex":4},{"imageOffset":522376,"symbol":"CFRunLoopRunSpecific","symbolLocation":612,"imageIndex":4},{"imageOffset":204704,"symbol":"RunCurrentEventLoopInMode","symbolLocation":292,"imageIndex":8},{"imageOffset":204260,"symbol":"ReceiveNextEventCommon","symbolLocation":672,"imageIndex":8},{"imageOffset":203564,"symbol":"_BlockUntilNextEventMatchingListInModeWithFilter","symbolLocation":72,"imageIndex":8},{"imageOffset":234532,"symbol":"_DPSNextEvent","symbolLocation":632,"imageIndex":9},{"imageOffset":230836,"symbol":"-[NSApplication(NSEvent) 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unallocated=6.2G(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nAccelerate framework 128K 1 \nActivity Tracing 256K 1 \nCG backing stores 3520K 4 \nCG image 48K 2 \nColorSync 528K 26 \nCoreAnimation 128K 8 \nCoreGraphics 32K 2 \nCoreServices 160K 1 \nCoreUI image data 960K 6 \nFoundation 48K 2 \nJS JIT generated code 512.0M 3 \nKernel Alloc Once 32K 1 \nMALLOC 272.5M 53 \nMALLOC guard page 288K 15 \nMALLOC_MEDIUM (reserved) 840.0M 7 reserved VM address space (unallocated)\nMALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)\nSQLite page cache 2432K 19 \nSTACK GUARD 56.4M 28 \nStack 22.3M 28 \nVM_ALLOCATE 720K 22 \nVM_ALLOCATE (reserved) 4.0G 1 reserved VM address space (unallocated)\nWebKit Malloc 160.1M 3 \n__AUTH 3243K 542 \n__AUTH_CONST 30.2M 791 \n__CTF 756 1 \n__DATA 30.9M 872 \n__DATA_CONST 40.0M 826 \n__DATA_DIRTY 2821K 322 \n__FONT_DATA 2352 1 \n__LINKEDIT 829.9M 72 \n__LLVM_COV 1376K 5 \n__OBJC_CONST 7033K 499 \n__OBJC_RO 65.4M 1 \n__OBJC_RW 1986K 1 \n__TEXT 818.8M 889 \ndyld private memory 304K 2 \nlibnetwork 1664K 24 \nmapped file 241.2M 330 \nshared memory 928K 16 \n=========== ======= ======= \nTOTAL 8.2G 5428 \nTOTAL, minus reserved VM space 3.0G 5428 \n", "legacyInfo" : { "threadTriggered" : { "queue" : "com.apple.main-thread" } }, "trialInfo" : { "rollouts" : [ { "rolloutId" : "60186475825c62000ccf5450", "factorPackIds" : { }, "deploymentId" : 240000026 }, { "rolloutId" : "6112e3d2fc54bc3389840661", "factorPackIds" : { "SIRI_TEXT_TO_SPEECH" : "639152b31d92412bfb4880c1" }, "deploymentId" : 240000286 } ], "experiments" : [ ] } } ``` ### Issue Language - [X] Yes my issue is written in English

kerem added the

app-support

label

2026-03-03 18:56:29 +03:00

kerem commented

2026-03-03 18:56:30 +03:00

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@Write commented on GitHub (Jan 26, 2023):

I would love that so much. Could finally makes Alexa call from my Mac.

@Write commented on GitHub (Jan 26, 2023): I would love that so much. Could finally makes Alexa call from my Mac.

kerem commented

2026-03-03 18:56:30 +03:00

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@kalyway101 commented on GitHub (Mar 19, 2023):

I wanted to check back and see if anyone else has had any success/if there have been any updates regarding Amazon Alexa being functional via PlayCover?

I tried an IPA today, utilizing the latest decrypted version I found (com.amazon.echo_2.2.524883.0), but I am still receiving the same crashing error upon launch.

@kalyway101 commented on GitHub (Mar 19, 2023): I wanted to check back and see if anyone else has had any success/if there have been any updates regarding Amazon Alexa being functional via PlayCover? I tried an IPA today, utilizing the latest decrypted version I found (com.amazon.echo_2.2.524883.0), but I am still receiving the same crashing error upon launch.

kerem commented

2026-03-03 18:56:30 +03:00

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@Write commented on GitHub (Mar 19, 2023):

yup never had success. Can't make call from Mac for now.
I even tried Windows 11 on Parallel, while the call seems to launch, it never reach to the person ´I'm calling. So, unfortunately for now I don't have any solution.

@Write commented on GitHub (Mar 19, 2023): yup never had success. Can't make call from Mac for now. I even tried Windows 11 on Parallel, while the call seems to launch, it never reach to the person ´I'm calling. So, unfortunately for now I don't have any solution.

kerem commented

2026-03-03 18:56:30 +03:00

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@ohaiibuzzle commented on GitHub (Mar 20, 2023):

@kalyway101 @Write Funnily enough, this case is dead simple to fix

Amazon being a multimillion company apparently can't handle a single space character in their path. All you have to do is right click the app, choose Open in Finder, then rename Amazon Alexa.app to AmazonAlexa.app, then restart PlayCover

Then the app opens just fine

@ohaiibuzzle commented on GitHub (Mar 20, 2023): @kalyway101 @Write Funnily enough, this case is dead simple to fix Amazon being a multimillion company apparently can't handle a single space character in their path. All you have to do is right click the app, choose Open in Finder, then rename `Amazon Alexa.app` to `AmazonAlexa.app`, then restart PlayCover Then the app opens just fine

kerem commented

2026-03-03 18:56:30 +03:00

Author

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@Write commented on GitHub (Mar 20, 2023):

@kalyway101 @Write Funnily enough, this case is dead simple to fix

Amazon being a multimillion company apparently can't handle a single space character in their path. All you have to do is right click the app, choose Open in Finder, then rename Amazon Alexa.app to AmazonAlexa.app, then restart PlayCover

Then the app opens just fine

Thanks, however it's not working for me, it throws "Error" instantly on launch with Alexia logo on a black screen

@Write commented on GitHub (Mar 20, 2023): > @kalyway101 @Write Funnily enough, this case is dead simple to fix > > Amazon being a multimillion company apparently can't handle a single space character in their path. All you have to do is right click the app, choose Open in Finder, then rename `Amazon Alexa.app` to `AmazonAlexa.app`, then restart PlayCover > > Then the app opens just fine Thanks, however it's not working for me, it throws "Error" instantly on launch with Alexia logo on a black screen

kerem commented

2026-03-03 18:56:30 +03:00

Author

Owner

@kalyway101 commented on GitHub (Mar 20, 2023):

@kalyway101 @Write Funnily enough, this case is dead simple to fix
Amazon being a multimillion company apparently can't handle a single space character in their path. All you have to do is right click the app, choose Open in Finder, then rename Amazon Alexa.app to AmazonAlexa.app, then restart PlayCover
Then the app opens just fine

Thanks, however it's not working for me, it throws "Error" instantly on launch with Alexia logo on a black screen
@ohaiibuzzle

Same here. It doesn't crash immediately, but it DOES throw that "Error" instantly on launch. I've tried messing with all the settings, and attempted to Remove/Re-Inject PlayTools but no dice.

@kalyway101 commented on GitHub (Mar 20, 2023): > > @kalyway101 @Write Funnily enough, this case is dead simple to fix > > Amazon being a multimillion company apparently can't handle a single space character in their path. All you have to do is right click the app, choose Open in Finder, then rename `Amazon Alexa.app` to `AmazonAlexa.app`, then restart PlayCover > > Then the app opens just fine > > Thanks, however it's not working for me, it throws "Error" instantly on launch with Alexia logo on a black screen @ohaiibuzzle Same here. It doesn't crash immediately, but it DOES throw that "Error" instantly on launch. I've tried messing with all the settings, and attempted to Remove/Re-Inject PlayTools but no dice.

kerem commented

2026-03-03 18:56:30 +03:00

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@ohaiibuzzle commented on GitHub (Mar 20, 2023):

@Write @kalyway101 That is because of broken Keychain support. You need PlayCover 3 (currently nightly) OR SIP + AMFI turned off to get logins to work

@ohaiibuzzle commented on GitHub (Mar 20, 2023): @Write @kalyway101 That is because of broken Keychain support. You need PlayCover 3 (currently nightly) OR SIP + AMFI turned **off** to get logins to work

kerem commented

2026-03-03 18:56:31 +03:00

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@kalyway101 commented on GitHub (Mar 20, 2023):

@ohaiibuzzle Ah, thank you for explaining. That makes sense then. I did try with the latest PlayCover 3 (nightly) and was able to get to the login screen by enabling the PlayChain bypass feature. It does, however, still throw "Error Occurred" when pressing login. I tried with and without Two Factor authentication.

I will try with SIP + AMFI turn off and see if that may work. Thanks for the feedback on this!

@kalyway101 commented on GitHub (Mar 20, 2023): @ohaiibuzzle Ah, thank you for explaining. That makes sense then. I did try with the latest PlayCover 3 (nightly) and was able to get to the login screen by enabling the PlayChain bypass feature. It does, however, still throw "Error Occurred" when pressing login. I tried with and without Two Factor authentication. I will try with SIP + AMFI turn off and see if that may work. Thanks for the feedback on this!

kerem commented

2026-03-03 18:56:31 +03:00

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Owner

@Write commented on GitHub (Mar 20, 2023):

@ohaiibuzzle Ah, thank you for explaining. That makes sense then. I did try with the latest PlayCover 3 (nightly) and was able to get to the login screen by enabling the PlayChain bypass feature. It does, however, still throw "Error Occurred" when pressing login. I tried with and without Two Factor authentication.

I will try with SIP + AMFI turn off and see if that may work. Thanks for the feedback on this!

Exactly the same for me, it does launch and offer to login, however it throws an error after that,.
I personally don't feel ok to disable SIP / AMFI I had too many bugs in the past

@Write commented on GitHub (Mar 20, 2023): > @ohaiibuzzle Ah, thank you for explaining. That makes sense then. I did try with the latest PlayCover 3 (nightly) and was able to get to the login screen by enabling the PlayChain bypass feature. It does, however, still throw "Error Occurred" when pressing login. I tried with and without Two Factor authentication. > > I will try with SIP + AMFI turn off and see if that may work. Thanks for the feedback on this! Exactly the same for me, it does launch and offer to login, however it throws an error after that,. I personally don't feel ok to disable SIP / AMFI I had too many bugs in the past

kerem commented

2026-03-03 18:56:31 +03:00

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@Smou1a commented on GitHub (Aug 27, 2023):

Hello, did you manage to get Alexa working? I am stuck at error after login :/

@Smou1a commented on GitHub (Aug 27, 2023): Hello, did you manage to get Alexa working? I am stuck at error after login :/

kerem commented

2026-03-03 18:56:31 +03:00

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Owner

@Write commented on GitHub (Aug 27, 2023):

Hello, did you manage to get Alexa working? I am stuck at error after login :/

No, sorry. I tried everything : w11 ARM : Alexa call not working, Virtual Device Manager + Alexa APK : Can't passtrough the webcam (microphone passtrough work though).

@Write commented on GitHub (Aug 27, 2023): > Hello, did you manage to get Alexa working? I am stuck at error after login :/ No, sorry. I tried everything : w11 ARM : Alexa call not working, Virtual Device Manager + Alexa APK : Can't passtrough the webcam (microphone passtrough work though).

kerem commented

2026-03-03 18:56:31 +03:00

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@Smou1a commented on GitHub (Aug 27, 2023):

Oh nooo :,( Drop in works? Drop in is only function I need on my MacBook.

@Smou1a commented on GitHub (Aug 27, 2023): Oh nooo :,( Drop in works? Drop in is only function I need on my MacBook.

kerem commented

2026-03-03 18:56:31 +03:00

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@Write commented on GitHub (Oct 31, 2023):

Oh nooo :,( Drop in works? Drop in is only function I need on my MacBook.

Yes microphone passtrough + drop in does work for me.

@Write commented on GitHub (Oct 31, 2023): > Oh nooo :,( Drop in works? Drop in is only function I need on my MacBook. Yes microphone passtrough + drop in does work for me.

kerem commented

2026-03-03 18:56:31 +03:00

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@Write commented on GitHub (Oct 31, 2023):

btw I just tried latest nightly build, it doesn't work with SIP Disabled (or enabled, ofc)

@Write commented on GitHub (Oct 31, 2023): btw I just tried latest nightly build, it doesn't work with SIP Disabled (or enabled, ofc)

kerem referenced this issue

2026-03-03 19:07:39 +03:00

[PR #288] [MERGED] Update 2.0-UI branch with several dev fixes #1550

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[GH-ISSUE #595] [App Support]: Amazon Alexa #288

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