[GH-ISSUE #557] [Game Support]: smoba(王者荣耀)

kerem commented

2026-03-03 18:56:19 +03:00

Owner

Originally created by @lixin-wei on GitHub (Dec 8, 2022).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/557

App Store link

https://apps.apple.com/cn/app/%E7%8E%8B%E8%80%85%E8%8D%A3%E8%80%80/id989673964

Current issues

Game fails to install
Game fails to open
Game crashes randomly during gameplay
Game does not work with keymapping
Game experiences graphical issues or broken UI
Game fails to connect to servers or complete download

More details

The game will crash immediately after launching, after a flash of the welcome page(about 1s).

The log is attached, it shows SIGSEGV . Could anyone help me? Thanks in advance!

Crash log

The following is only the first lines of the log. Here to download the full log: log.txt

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               smoba [98898]
Path:                  /Users/USER/Library/Containers/io.playcover.PlayCover/王者荣耀.app/smoba
Identifier:            com.tencent.smoba
Version:               3.81.10601 (0001)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               502

Date/Time:             2022-12-09 02:01:28.7152 +0800
OS Version:            macOS 13.0.1 (22A400)
Report Version:        12
Anonymous UUID:        2DFA19CE-06B4-09CA-420A-02A94FC74C2A

Sleep/Wake UUID:       28076F9E-FD88-458B-82C8-0B6AC15A43D4

Time Awake Since Boot: 830000 seconds
Time Since Wake:       28322 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000

Issue Language

Yes my issue is written in English

Originally created by @lixin-wei on GitHub (Dec 8, 2022). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/557 ### App Store link https://apps.apple.com/cn/app/%E7%8E%8B%E8%80%85%E8%8D%A3%E8%80%80/id989673964 ### Current issues - [ ] Game fails to install - [X] Game fails to open - [ ] Game crashes randomly during gameplay - [ ] Game does not work with keymapping - [ ] Game experiences graphical issues or broken UI - [ ] Game fails to connect to servers or complete download ### More details The game will crash immediately after launching, after a flash of the welcome page(about 1s). The log is attached, it shows `SIGSEGV` . Could anyone help me? Thanks in advance! ### Crash log The following is only the first lines of the log. Here to download the full log: [log.txt](https://github.com/PlayCover/PlayCover/files/10188285/log.txt) ```shell ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: smoba [98898] Path: /Users/USER/Library/Containers/io.playcover.PlayCover/王者荣耀.app/smoba Identifier: com.tencent.smoba Version: 3.81.10601 (0001) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 502 Date/Time: 2022-12-09 02:01:28.7152 +0800 OS Version: macOS 13.0.1 (22A400) Report Version: 12 Anonymous UUID: 2DFA19CE-06B4-09CA-420A-02A94FC74C2A Sleep/Wake UUID: 28076F9E-FD88-458B-82C8-0B6AC15A43D4 Time Awake Since Boot: 830000 seconds Time Since Wake: 28322 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000 ``` ### Issue Language - [X] Yes my issue is written in English

kerem added the

game-support

label

2026-03-03 18:56:19 +03:00

kerem commented

2026-03-03 18:56:20 +03:00

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@ZhichGaming commented on GitHub (Dec 8, 2022):

Have you tried all the steps in the docs?

@ZhichGaming commented on GitHub (Dec 8, 2022): Have you tried all the steps in the docs?

kerem commented

2026-03-03 18:56:20 +03:00

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Owner

@lixin-wei commented on GitHub (Dec 8, 2022):

@ZhichGaming Sorry which document? Is the Troubleshoot App Login Issues? But I'm not even in the login step. The game failed to open.

@lixin-wei commented on GitHub (Dec 8, 2022): @ZhichGaming Sorry which document? Is the [Troubleshoot App Login Issues](https://docs.playcover.io/getting_started/troubleshoot_login#troubleshoot-app-login-issues)? But I'm not even in the login step. The game failed to open.

kerem commented

2026-03-03 18:56:20 +03:00

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@ZhichGaming commented on GitHub (Dec 8, 2022):

Yes, but these troubleshooting steps can still apply.

@ZhichGaming commented on GitHub (Dec 8, 2022): Yes, but these troubleshooting steps can still apply.

kerem commented

2026-03-03 18:56:20 +03:00

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@mengzuihuawu commented on GitHub (Jan 19, 2023):

you can try 1.1.1, it's ok on my MacBook,macos 13

@mengzuihuawu commented on GitHub (Jan 19, 2023): you can try 1.1.1, it's ok on my MacBook,macos 13

kerem commented

2026-03-03 18:56:20 +03:00

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Owner

@luotn commented on GitHub (Feb 18, 2023):

I tried to install the game using playCover 1.1.1, and run the game in the latest version.

@mengzuihuawu 1.1.1 Did install and ran the app!!! Thank you!!!

However, 1.1.1 is struggling to resize the window to appropriate aspect ratio, so the image is chopped off. But latest version[2.0.4 (233)] did fix that issue. So install with 1.1.1 and run with 2.0.4. Still trying to figure out a usable key mapping tho... Ima keep you guys updated.

@luotn commented on GitHub (Feb 18, 2023): I tried to install the game using [playCover 1.1.1](https://github.com/PlayCover/PlayCover/releases/tag/1.1.1), and run the game in the latest version. @mengzuihuawu 1.1.1 Did install and ran the app!!! Thank you!!! However, 1.1.1 is struggling to resize the window to appropriate aspect ratio, so the image is chopped off. But [latest version[2.0.4 (233)]](https://github.com/PlayCover/PlayCover/releases/tag/2.0.4) did fix that issue. So install with 1.1.1 and run with 2.0.4. Still trying to figure out a usable key mapping tho... Ima keep you guys updated.

kerem commented

2026-03-03 18:56:21 +03:00

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Owner

@mengzuihuawu commented on GitHub (Feb 18, 2023):

Thank you! This is my first time answering questions on github, your suggestions are more complete than mine, thank you for testing！ @luotn

@mengzuihuawu commented on GitHub (Feb 18, 2023): Thank you! This is my first time answering questions on github, your suggestions are more complete than mine, thank you for testing！ @luotn

kerem commented

2026-03-03 18:56:21 +03:00

Author

Owner

@luotn commented on GitHub (Feb 18, 2023):

I tried to install the game using playCover 1.1.1, and run the game in the latest version.

@mengzuihuawu 1.1.1 Did install and ran the app!!! Thank you!!!

However, 1.1.1 is struggling to resize the window to appropriate aspect ratio, so the image is chopped off. But latest version[2.0.4 (233)] did fix that issue. So install with 1.1.1 and run with 2.0.4. Still trying to figure out a usable key mapping tho... Ima keep you guys updated.

Note: Still trying to figure out if account will be banned playing like this.

But here's something to get excited to -- Game play vid:

https://user-images.githubusercontent.com/59921320/219867677-2df29221-9fb9-4fa1-ae04-83658a0c2df9.mp4

@luotn commented on GitHub (Feb 18, 2023): > I tried to install the game using [playCover 1.1.1](https://github.com/PlayCover/PlayCover/releases/tag/1.1.1), and run the game in the latest version. > > @mengzuihuawu 1.1.1 Did install and ran the app!!! Thank you!!! > > However, 1.1.1 is struggling to resize the window to appropriate aspect ratio, so the image is chopped off. But [latest version[2.0.4 (233)]](https://github.com/PlayCover/PlayCover/releases/tag/2.0.4) did fix that issue. So install with 1.1.1 and run with 2.0.4. Still trying to figure out a usable key mapping tho... Ima keep you guys updated. Note: Still trying to figure out if account will be banned playing like this. But here's something to get excited to -- Game play vid: https://user-images.githubusercontent.com/59921320/219867677-2df29221-9fb9-4fa1-ae04-83658a0c2df9.mp4

kerem commented

2026-03-03 18:56:21 +03:00

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Owner

@mengzuihuawu commented on GitHub (Feb 19, 2023):

Note: Still trying to figure out if account will be banned playing like this.

But here's something to get excited to -- Game play vid:

You can play, but there is a problem: either only use the keyboard or only use the mouse, if you want to use the keyboard to control movement, using the mouse to click on the skill is not possible, so you can only add keys to the skill and use the keyboard to operate

@mengzuihuawu commented on GitHub (Feb 19, 2023): > Note: Still trying to figure out if account will be banned playing like this. > > But here's something to get excited to -- Game play vid: You can play, but there is a problem: either only use the keyboard or only use the mouse, if you want to use the keyboard to control movement, using the mouse to click on the skill is not possible, so you can only add keys to the skill and use the keyboard to operate

kerem commented

2026-03-03 18:56:21 +03:00

Author

Owner

@mengzuihuawu commented on GitHub (Feb 19, 2023):

I tried to install the game using playCover 1.1.1, and run the game in the latest version.
@mengzuihuawu 1.1.1 Did install and ran the app!!! Thank you!!!
However, 1.1.1 is struggling to resize the window to appropriate aspect ratio, so the image is chopped off. But latest version[2.0.4 (233)] did fix that issue. So install with 1.1.1 and run with 2.0.4. Still trying to figure out a usable key mapping tho... Ima keep you guys updated.

Note: Still trying to figure out if account will be banned playing like this.

But here's something to get excited to -- Game play vid:

哈哈我觉得还是手机比较顺畅，一直以为你是外国友人，我拿翻译回答你😂

@mengzuihuawu commented on GitHub (Feb 19, 2023): > > I tried to install the game using [playCover 1.1.1](https://github.com/PlayCover/PlayCover/releases/tag/1.1.1), and run the game in the latest version. > > @mengzuihuawu 1.1.1 Did install and ran the app!!! Thank you!!! > > However, 1.1.1 is struggling to resize the window to appropriate aspect ratio, so the image is chopped off. But [latest version[2.0.4 (233)]](https://github.com/PlayCover/PlayCover/releases/tag/2.0.4) did fix that issue. So install with 1.1.1 and run with 2.0.4. Still trying to figure out a usable key mapping tho... Ima keep you guys updated. > > Note: Still trying to figure out if account will be banned playing like this. > > But here's something to get excited to -- Game play vid: 哈哈我觉得还是手机比较顺畅，一直以为你是外国友人，我拿翻译回答你😂

kerem commented

2026-03-03 18:56:21 +03:00

Author

Owner

@luotn commented on GitHub (Feb 19, 2023):

I tried to install the game using playCover 1.1.1, and run the game in the latest version.
@mengzuihuawu 1.1.1 Did install and ran the app!!! Thank you!!!
However, 1.1.1 is struggling to resize the window to appropriate aspect ratio, so the image is chopped off. But latest version[2.0.4 (233)] did fix that issue. So install with 1.1.1 and run with 2.0.4. Still trying to figure out a usable key mapping tho... Ima keep you guys updated.

Note: Still trying to figure out if account will be banned playing like this.
But here's something to get excited to -- Game play vid:

哈哈我觉得还是手机比较顺畅，一直以为你是外国友人，我拿翻译回答你😂

哈哈哈哈哈估计也只有国人会玩王者吧我现在是键盘WASD控制方向、QER放技能(但是只能单点放)、空格普攻、GF治疗+召唤师技能、T快速购买因为不能开鼠标映射所以技能没办法手动控制方向玩艾琳没什么问题点塔的时候用一下鼠标就行这两天我接着研究一下keymap

@luotn commented on GitHub (Feb 19, 2023): > > > I tried to install the game using [playCover 1.1.1](https://github.com/PlayCover/PlayCover/releases/tag/1.1.1), and run the game in the latest version. > > > @mengzuihuawu 1.1.1 Did install and ran the app!!! Thank you!!! > > > However, 1.1.1 is struggling to resize the window to appropriate aspect ratio, so the image is chopped off. But [latest version[2.0.4 (233)]](https://github.com/PlayCover/PlayCover/releases/tag/2.0.4) did fix that issue. So install with 1.1.1 and run with 2.0.4. Still trying to figure out a usable key mapping tho... Ima keep you guys updated. > > > > > > Note: Still trying to figure out if account will be banned playing like this. > > But here's something to get excited to -- Game play vid: > > 哈哈我觉得还是手机比较顺畅，一直以为你是外国友人，我拿翻译回答你😂 哈哈哈哈哈估计也只有国人会玩王者吧我现在是键盘WASD控制方向、QER放技能(但是只能单点放)、空格普攻、GF治疗+召唤师技能、T快速购买因为不能开鼠标映射所以技能没办法手动控制方向玩艾琳没什么问题点塔的时候用一下鼠标就行这两天我接着研究一下keymap

kerem commented

2026-03-03 18:56:21 +03:00

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@aaron0713 commented on GitHub (Jul 1, 2023):

same issue at 3.0.0(378)

@aaron0713 commented on GitHub (Jul 1, 2023): same issue at 3.0.0(378)

kerem commented

2026-03-03 18:56:21 +03:00

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@jizizr commented on GitHub (Sep 28, 2023):

same issue at 3.0.0(378)

闪退解决办法进入playcover-右击王者荣耀-在访达中查看-重命名为smoba-在访达中双击进入游戏
腾讯系游戏闪退通用解决方法：改成英文名

@jizizr commented on GitHub (Sep 28, 2023): > same issue at 3.0.0(378) 闪退解决办法进入playcover-右击王者荣耀-在访达中查看-重命名为smoba-在访达中双击进入游戏腾讯系游戏闪退通用解决方法：改成英文名

kerem commented

2026-03-03 18:56:21 +03:00

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Owner

@HenryXiaoYang commented on GitHub (Nov 14, 2023):

same issue at 3.0.0(378)

闪退解决办法进入playcover-右击王者荣耀-在访达中查看-重命名为smoba-在访达中双击进入游戏腾讯系游戏闪退通用解决方法：改成英文名

有用！太感谢了！我之前在网上搜了好久还是没找到解决方法qwq

@HenryXiaoYang commented on GitHub (Nov 14, 2023): > > same issue at 3.0.0(378) > > 闪退解决办法进入playcover-右击王者荣耀-在访达中查看-重命名为smoba-在访达中双击进入游戏腾讯系游戏闪退通用解决方法：改成英文名有用！太感谢了！我之前在网上搜了好久还是没找到解决方法qwq

kerem commented

2026-03-03 18:56:21 +03:00

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Owner

@p0we7 commented on GitHub (Jun 2, 2025):

哈哈哈哈哈估计也只有国人会玩王者吧我现在是键盘WASD控制方向、QER放技能(但是只能单点放)、空格普攻、GF治疗+召唤师技能、T快速购买因为不能开鼠标映射所以技能没办法手动控制方向玩艾琳没什么问题点塔的时候用一下鼠标就行这两天我接着研究一下keymap

请问王者映射有吗？

@p0we7 commented on GitHub (Jun 2, 2025): > > 哈哈哈哈哈估计也只有国人会玩王者吧我现在是键盘WASD控制方向、QER放技能(但是只能单点放)、空格普攻、GF治疗+召唤师技能、T快速购买因为不能开鼠标映射所以技能没办法手动控制方向玩艾琳没什么问题点塔的时候用一下鼠标就行这两天我接着研究一下keymap 请问王者映射有吗？

kerem referenced this issue

2026-03-03 19:07:36 +03:00

[PR #268] [MERGED] Added app support issue template #1543

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[GH-ISSUE #557] [Game Support]: smoba(王者荣耀) #268

App Store link

Current issues

More details

Crash log

Issue Language