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[GH-ISSUE #506] [Bug]: PlayCover "Some Error Happened!" Error #239

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opened 2026-03-03 18:56:05 +03:00 by kerem · 5 comments
kerem commented 2026-03-03 18:56:05 +03:00
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Originally created by @RusiruWijethilake on GitHub (Nov 6, 2022).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/506

Describe the bug

After launching PlayCover 1.1.1 on my MacBook Air M1 on MacOS Ventura the app gives the following error message

Title: "Some Error Happened!"
Message: "The couldn't be read because it isn't in the correct format"
Screenshot 2022-11-06 at 11 25 04 PM

Clicking ok on the message with give another popup message with details as follow.

Title: "Success"
Message: "Unable to retrieve store!"
Screenshot 2022-11-06 at 11 25 07 PM

The after this, PlayCover will only show the "Add App" icon.

Screenshot 2022-11-06 at 11 24 48 PM

I tried with both CSRUtil enabled and disabled.
Installing .ipa files also gives the same messages and after when tries to launch, the app crashes.
I tried installing Clash of Clans ipa from https://ipa.decrypt.day/ and it gave me the attache crash report.

Steps to reproduce

Install PlayCover app.
Launch the app.

Expected behaviour

PlayCover should be showing the suggested apps and installed apps should be work.

Crash log

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               Clash of Clans [3710]
Path:                  /Users/USER/Library/Containers/io.playcover.PlayCover/Clash of Clans.app/Clash of Clans
Identifier:            com.supercell.magic
Version:               14.635.9 (14.635.9)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2022-11-06 23:29:32.2529 +0530
OS Version:            macOS 13.0 (22A380)
Report Version:        12
Anonymous UUID:        4C7A5D1F-E544-31EE-81E4-FBF9BB6BEABB


Time Awake Since Boot: 1900 seconds

System Integrity Protection: disabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000020
Exception Codes:       0x0000000000000001, 0x0000000000000020

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [3710]

VM Region Info: 0x20 is not in any region.  Bytes before following region: 105553518919648
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      UNUSED SPACE AT START
--->  
      MALLOC_NANO (reserved)   600018000000-600020000000 [128.0M] rw-/rwx SM=NUL  ...(unallocated)

Kernel Triage:
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage


Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib               	       0x19e1bc278 objc_release + 16
1   ???                           	       0x2016733f0 ???
2   Clash of Clans                	       0x1012571cc 0x100a28000 + 8581580
3   Clash of Clans                	       0x101074aa8 0x100a28000 + 6605480
4   UIKitCore                     	       0x1c83d1554 -[UIApplication _handleDelegateCallbacksWithOptions:isSuspended:restoreState:] + 296
5   UIKitCore                     	       0x1c83d0a0c -[UIApplication _callInitializationDelegatesWithActions:forCanvas:payload:fromOriginatingProcess:] + 2820
6   UIKitCore                     	       0x1c83ceb2c -[UIApplication _runWithMainScene:transitionContext:completion:] + 988
7   UIKitCore                     	       0x1c83ce660 -[_UISceneLifecycleMultiplexer completeApplicationLaunchWithFBSScene:transitionContext:] + 108
8   UIKitCore                     	       0x1c83cb234 _UIScenePerformActionsWithLifecycleActionMask + 108
9   UIKitCore                     	       0x1c83cdfac __101-[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:]_block_invoke + 216
10  UIKitCore                     	       0x1c83cdd30 -[_UISceneLifecycleMultiplexer _performBlock:withApplicationOfDeactivationReasons:fromReasons:] + 332
11  UIKitCore                     	       0x1c83cd2c8 -[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:] + 624
12  UIKitCore                     	       0x1c83ccfb4 -[_UISceneLifecycleMultiplexer uiScene:transitionedFromState:withTransitionContext:] + 252
13  UIKitCore                     	       0x1c83cb810 __186-[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:]_block_invoke + 148
14  UIKitCore                     	       0x1c8b10150 +[BSAnimationSettings(UIKit) tryAnimatingWithSettings:fromCurrentState:actions:completion:] + 736
15  UIKitCore                     	       0x1c8be2538 _UISceneSettingsDiffActionPerformChangesWithTransitionContextAndCompletion + 224
16  UIKitCore                     	       0x1c83cb3bc -[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:] + 316
17  UIKitCore                     	       0x1c863101c __64-[UIScene scene:didUpdateWithDiff:transitionContext:completion:]_block_invoke.231 + 556
18  UIKitCore                     	       0x1c83ca860 -[UIScene _emitSceneSettingsUpdateResponseForCompletion:afterSceneUpdateWork:] + 216
19  UIKitCore                     	       0x1c83ca6d0 -[UIScene scene:didUpdateWithDiff:transitionContext:completion:] + 244
20  UIKitCore                     	       0x1c83c0838 -[UIApplication workspace:didCreateScene:withTransitionContext:completion:] + 520
21  UIKitCore                     	       0x1c83c05b8 -[UIApplicationSceneClientAgent scene:didInitializeWithEvent:completion:] + 288
22  FrontBoardServices            	       0x1b1969e8c -[FBSScene _callOutQueue_agent_didCreateWithTransitionContext:completion:] + 372
23  FrontBoardServices            	       0x1b198ca00 __92-[FBSWorkspaceScenesClient createSceneWithIdentity:parameters:transitionContext:completion:]_block_invoke.102 + 120
24  FrontBoardServices            	       0x1b1958a9c -[FBSWorkspace _calloutQueue_executeCalloutFromSource:withBlock:] + 196
25  FrontBoardServices            	       0x1b198c614 __92-[FBSWorkspaceScenesClient createSceneWithIdentity:parameters:transitionContext:completion:]_block_invoke + 356
26  libdispatch.dylib             	       0x19e3a3504 _dispatch_client_callout + 20
27  libdispatch.dylib             	       0x19e3a6f84 _dispatch_block_invoke_direct + 264
28  FrontBoardServices            	       0x1b19589b0 __FBSSERIALQUEUE_IS_CALLING_OUT_TO_A_BLOCK__ + 48
29  FrontBoardServices            	       0x1b19a6ed0 -[FBSSerialQueue _targetQueue_performNextIfPossible] + 220
30  FrontBoardServices            	       0x1b1958950 -[FBSSerialQueue _performNextFromRunLoopSource] + 28
31  CoreFoundation                	       0x19e609a34 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 28
32  CoreFoundation                	       0x19e6099c8 __CFRunLoopDoSource0 + 176
33  CoreFoundation                	       0x19e609738 __CFRunLoopDoSources0 + 244
34  CoreFoundation                	       0x19e60833c __CFRunLoopRun + 836
35  CoreFoundation                	       0x19e6078a4 CFRunLoopRunSpecific + 612
36  HIToolbox                     	       0x1a7c7b3bc RunCurrentEventLoopInMode + 292
37  HIToolbox                     	       0x1a7c7b200 ReceiveNextEventCommon + 672
38  HIToolbox                     	       0x1a7c7af48 _BlockUntilNextEventMatchingListInModeWithFilter + 72
39  AppKit                        	       0x1a1860630 _DPSNextEvent + 632
40  AppKit                        	       0x1a185f7c0 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728
41  AppKit                        	       0x1a1853bf0 -[NSApplication run] + 464
42  AppKit                        	       0x1a182b058 NSApplicationMain + 880
43  AppKit                        	       0x1a1a84d38 _NSApplicationMainWithInfoDictionary + 24
44  UIKitMacHelper                	       0x1b4a8726c UINSApplicationMain + 988
45  UIKitCore                     	       0x1c83a89c0 UIApplicationMain + 148
46  Clash of Clans                	       0x100e19ad8 0x100a28000 + 4135640
47  dyld                          	       0x19e1ffe50 start + 2544

Thread 1:
0   libsystem_pthread.dylib       	       0x19e524e18 start_wqthread + 0

Thread 2:
0   libsystem_pthread.dylib       	       0x19e524e18 start_wqthread + 0

Thread 3:
0   libsystem_kernel.dylib        	       0x19e4ee5e4 __psynch_cvwait + 8
1   libsystem_pthread.dylib       	       0x19e52a638 _pthread_cond_wait + 1232
2   libc++.1.dylib                	       0x19e477ac4 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 28
3   Clash of Clans                	       0x100bd6908 0x100a28000 + 1763592
4   Clash of Clans                	       0x100fdbfa8 0x100a28000 + 5980072
5   libsystem_pthread.dylib       	       0x19e52a06c _pthread_start + 148
6   libsystem_pthread.dylib       	       0x19e524e2c thread_start + 8

Thread 4:
0   libsystem_pthread.dylib       	       0x19e524e18 start_wqthread + 0

Thread 5:: com.apple.uikit.eventfetch-thread
0   libsystem_kernel.dylib        	       0x19e4eadf0 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x19e4fc8d8 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x19e4f3638 mach_msg_overwrite + 540
3   libsystem_kernel.dylib        	       0x19e4eb16c mach_msg + 24
4   CoreFoundation                	       0x19e609bdc __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x19e6084c8 __CFRunLoopRun + 1232
6   CoreFoundation                	       0x19e6078a4 CFRunLoopRunSpecific + 612
7   Foundation                    	       0x19f50fe58 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
8   Foundation                    	       0x19f5843b4 -[NSRunLoop(NSRunLoop) runUntilDate:] + 100
9   UIKitCore                     	       0x1c83a9ed4 -[UIEventFetcher threadMain] + 104
10  Foundation                    	       0x19f509470 __NSThread__start__ + 716
11  libsystem_pthread.dylib       	       0x19e52a06c _pthread_start + 148
12  libsystem_pthread.dylib       	       0x19e524e2c thread_start + 8

Thread 6:
0   libsystem_pthread.dylib       	       0x19e524e18 start_wqthread + 0

Thread 7::  Dispatch queue: com.apple.root.default-qos
0   CoreFoundation                	       0x19e5cf540 -[__NSDictionaryM objectForKeyedSubscript:] + 180
1   CoreFoundation                	       0x19e5cf530 -[__NSDictionaryM objectForKeyedSubscript:] + 164
2   Clash of Clans                	       0x1018b7528 0x100a28000 + 15267112
3   Clash of Clans                	       0x1018b797c 0x100a28000 + 15268220
4   Clash of Clans                	       0x1018b7e18 0x100a28000 + 15269400
5   Clash of Clans                	       0x1018b7f08 0x100a28000 + 15269640
6   Clash of Clans                	       0x1018b76e8 0x100a28000 + 15267560
7   Clash of Clans                	       0x1018ba0ac 0x100a28000 + 15278252
8   Clash of Clans                	       0x1018b6428 0x100a28000 + 15262760
9   Clash of Clans                	       0x1018d5de0 0x100a28000 + 15392224
10  libdispatch.dylib             	       0x19e3a19dc _dispatch_call_block_and_release + 32
11  libdispatch.dylib             	       0x19e3a3504 _dispatch_client_callout + 20
12  libdispatch.dylib             	       0x19e3a65f0 _dispatch_queue_override_invoke + 788
13  libdispatch.dylib             	       0x19e3b4f94 _dispatch_root_queue_drain + 396
14  libdispatch.dylib             	       0x19e3b57c0 _dispatch_worker_thread2 + 164
15  libsystem_pthread.dylib       	       0x19e5260c4 _pthread_wqthread + 228
16  libsystem_pthread.dylib       	       0x19e524e20 start_wqthread + 8

Thread 8:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	       0x19e4eadf0 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x19e4fc8d8 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x19e4f3638 mach_msg_overwrite + 540
3   libsystem_kernel.dylib        	       0x19e4eb16c mach_msg + 24
4   SkyLight                      	       0x1a31fefcc CGSSnarfAndDispatchDatagrams + 160
5   SkyLight                      	       0x1a3525b4c SLSGetNextEventRecordInternal + 344
6   SkyLight                      	       0x1a3327e40 SLEventCreateNextEvent + 16
7   HIToolbox                     	       0x1a7c87f74 PullEventsFromWindowServerOnConnection(unsigned int, unsigned char, __CFMachPortBoost*) + 60
8   HIToolbox                     	       0x1a7c87efc MessageHandler(__CFMachPort*, void*, long, void*) + 60
9   CoreFoundation                	       0x19e63943c __CFMachPortPerform + 260
10  CoreFoundation                	       0x19e609fc4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 60
11  CoreFoundation                	       0x19e609ee4 __CFRunLoopDoSource1 + 520
12  CoreFoundation                	       0x19e6088d0 __CFRunLoopRun + 2264
13  CoreFoundation                	       0x19e6078a4 CFRunLoopRunSpecific + 612
14  AppKit                        	       0x1a198a248 _NSEventThread + 172
15  libsystem_pthread.dylib       	       0x19e52a06c _pthread_start + 148
16  libsystem_pthread.dylib       	       0x19e524e2c thread_start + 8

Thread 9:
0   libsystem_kernel.dylib        	       0x19e4ee3e0 __semwait_signal + 8
1   libsystem_c.dylib             	       0x19e3f85b0 nanosleep + 220
2   libsystem_c.dylib             	       0x19e403128 sleep + 52
3   Clash of Clans                	       0x1018ba5a8 0x100a28000 + 15279528
4   libsystem_pthread.dylib       	       0x19e52a06c _pthread_start + 148
5   libsystem_pthread.dylib       	       0x19e524e2c thread_start + 8

Thread 10:: SentryCrash Exception Handler (Secondary)
0   libsystem_kernel.dylib        	       0x19e4eadf0 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x19e4fc8d8 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x19e4f3638 mach_msg_overwrite + 540
3   libsystem_kernel.dylib        	       0x19e4eb16c mach_msg + 24
4   Clash of Clans                	       0x1018ab894 0x100a28000 + 15218836
5   libsystem_pthread.dylib       	       0x19e52a06c _pthread_start + 148
6   libsystem_pthread.dylib       	       0x19e524e2c thread_start + 8

Thread 11:: io.sentry.anr-tracker
0   libsystem_kernel.dylib        	       0x19e4ee3e0 __semwait_signal + 8
1   libsystem_c.dylib             	       0x19e3f85b0 nanosleep + 220
2   Foundation                    	       0x19f587364 +[NSThread sleepForTimeInterval:] + 160
3   Clash of Clans                	       0x101899028 0x100a28000 + 15142952
4   Foundation                    	       0x19f509470 __NSThread__start__ + 716
5   libsystem_pthread.dylib       	       0x19e52a06c _pthread_start + 148
6   libsystem_pthread.dylib       	       0x19e524e2c thread_start + 8


Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x000000016f3d188a   x1: 0x0000000000000008   x2: 0x0000000000000000   x3: 0x00000001fb5f9b10
    x4: 0x0000000000000000   x5: 0x0000000000000000   x6: 0x0000600000811680   x7: 0x00000001020deaa0
    x8: 0x00000002016733e8   x9: 0x0000000101f678a0  x10: 0x000000000000000a  x11: 0x00000000a5e6e4f3
   x12: 0x0000000000000001  x13: 0x0000000000000000  x14: 0x00000000000007fb  x15: 0x0000000097841ffb
   x16: 0x0000000000000000  x17: 0x00000002374d69b0  x18: 0x0000000000000000  x19: 0x000000016f3cf6c0
   x20: 0x000000016f3cf758  x21: 0x000000016f3d2ba0  x22: 0x000000016f3d1a90  x23: 0x000000016f3d2a9e
   x24: 0x000000016f3d198c  x25: 0x000000016f3d0888  x26: 0x000000016f3d188a  x27: 0x0000000000000000
   x28: 0x000000016f3d3700   fp: 0x000000016f3d4a80   lr: 0x00000002016733f0
    sp: 0x000000016f3cf6c0   pc: 0x000000019e1bc278 cpsr: 0x00001000
   far: 0x0000000000000020  esr: 0x92000006 (Data Abort) byte read Translation fault

Binary Images:
       0x19e1b4000 -        0x19e1f9d9f libobjc.A.dylib (*) <e20fe24e-bbda-3944-9cfc-8e43a463400b> /usr/lib/libobjc.A.dylib
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
       0x100a28000 -        0x101babfff com.supercell.magic (14.635.9) <e0488ed5-3b16-36d2-a602-98c9eecb5bd6> /Users/USER/Library/Containers/io.playcover.PlayCover/Clash of Clans.app/Clash of Clans
       0x1c83a5000 -        0x1c9a3bfff com.apple.UIKitCore (1.0) <0e2d97b1-7a9e-3621-98cc-aea5f96164ee> /System/iOSSupport/System/Library/PrivateFrameworks/UIKitCore.framework/Versions/A/UIKitCore
       0x1b1952000 -        0x1b19ecfff com.apple.FrontBoardServices (812.7) <06cf4089-4176-334d-ac56-c21adfb7d33c> /System/Library/PrivateFrameworks/FrontBoardServices.framework/Versions/A/FrontBoardServices
       0x19e39f000 -        0x19e3e6fff libdispatch.dylib (*) <40c9c98c-00d6-3e8e-9ad3-2ed6cf0d0cfe> /usr/lib/system/libdispatch.dylib
       0x19e588000 -        0x19ea5ffff com.apple.CoreFoundation (6.9) <f4ff83fc-e62c-30b4-b3a9-876c8a1fd595> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
       0x1a7c49000 -        0x1a7f7cfff com.apple.HIToolbox (2.1.1) <02b9797f-c47d-30b7-b7b0-802d0d26f31c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
       0x1a1827000 -        0x1a272efff com.apple.AppKit (6.9) <af9f6891-70ad-3c26-af08-b747344892d2> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x1b4a83000 -        0x1b4b95fff com.apple.UIKitMacHelper (1.0) <4e2dabb5-f993-3c33-98e2-36259e6dc58d> /System/Library/PrivateFrameworks/UIKitMacHelper.framework/Versions/A/UIKitMacHelper
       0x19e1fa000 -        0x19e2844af dyld (*) <1f56ab4e-f398-3a9c-bfba-fbbd17808963> /usr/lib/dyld
       0x19e523000 -        0x19e52fffb libsystem_pthread.dylib (*) <886caca0-5762-3640-8db2-3fa3b911c062> /usr/lib/system/libsystem_pthread.dylib
       0x19e4ea000 -        0x19e522ffb libsystem_kernel.dylib (*) <6d6644d3-3db3-34c4-b1e3-c675ec5360f0> /usr/lib/system/libsystem_kernel.dylib
       0x19e46b000 -        0x19e4d1ff3 libc++.1.dylib (*) <ae8ea4b2-b8fd-33e3-a0af-0b7485ab97c0> /usr/lib/libc++.1.dylib
       0x19f4b3000 -        0x19feebfff com.apple.Foundation (6.9) <52b2f83f-586d-32a2-8b66-ce651400ac8c> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
       0x1a31f5000 -        0x1a360bfff com.apple.SkyLight (1.600.0) <046c8659-33e9-39c1-90ff-4d9c6da2b837> /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/SkyLight
       0x19e3ea000 -        0x19e46aff3 libsystem_c.dylib (*) <a3869999-0792-3e09-b3fb-5e87ae4639be> /usr/lib/system/libsystem_c.dylib

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.5G resident=0K(0%) swapped_out_or_unallocated=1.5G(100%)
Writable regions: Total=1.1G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               256K        2 
Activity Tracing                   256K        1 
CG backing stores                 2176K        4 
ColorSync                          560K       25 
CoreGraphics                        32K        2 
Foundation                          16K        1 
Kernel Alloc Once                   32K        1 
MALLOC                           227.3M       38 
MALLOC guard page                  192K        9 
MALLOC_MEDIUM (reserved)         480.0M        4         reserved VM address space (unallocated)
MALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)
STACK GUARD                       56.2M       12 
Stack                             13.8M       12 
VM_ALLOCATE                        240K       13 
__AUTH                            3109K      525 
__AUTH_CONST                      30.1M      776 
__CTF                               756        1 
__DATA                            21.5M      763 
__DATA_CONST                      36.9M      783 
__DATA_DIRTY                      2782K      323 
__ETC                              704K        1 
__FONT_DATA                        2352        1 
__LINKEDIT                       763.4M        4 
__OBJC_CONST                      6619K      485 
__OBJC_RO                         65.1M        1 
__OBJC_RW                         1981K        1 
__TEXT                           739.7M      808 
dyld private memory                256K        1 
mapped file                      184.1M       26 
shared memory                      864K       14 
===========                     =======  ======= 
TOTAL                              3.0G     4638 
TOTAL, minus reserved VM space     2.1G     4638 



-----------
Full Report
-----------

{"app_name":"Clash of Clans","timestamp":"2022-11-06 23:29:37.00 +0530","app_version":"14.635.9","slice_uuid":"e0488ed5-3b16-36d2-a602-98c9eecb5bd6","build_version":"14.635.9","platform":6,"bundleID":"com.supercell.magic","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.0 (22A380)","roots_installed":0,"name":"Clash of Clans","incident_id":"A95C2BF9-E8AD-4AA0-835B-5EF23F652A62"}
{
  "uptime" : 1900,
  "procRole" : "Foreground",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "MacBookAir10,1",
  "coalitionID" : 1875,
  "osVersion" : {
    "train" : "macOS 13.0",
    "build" : "22A380",
    "releaseType" : "User"
  },
  "captureTime" : "2022-11-06 23:29:32.2529 +0530",
  "incident" : "A95C2BF9-E8AD-4AA0-835B-5EF23F652A62",
  "pid" : 3710,
  "translated" : false,
  "cpuType" : "ARM-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2022-11-06 23:29:31.4699 +0530",
  "procStartAbsTime" : 47525014758,
  "procExitAbsTime" : 47543435821,
  "procName" : "Clash of Clans",
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      "rolloutId" : "62fe74515312cd4599bd3c80",
      "factorPackIds" : {
        "MYRIAD_BOOSTS" : "62fe74805312cd4599bd3c81"
      },
      "deploymentId" : 240000006
    },
    {
      "rolloutId" : "60356660bbe37970735c5624",
      "factorPackIds" : {

      },
      "deploymentId" : 250000016
    }
  ],
  "experiments" : [

  ]
}
}

Model: MacBookAir10,1, BootROM 8419.41.10, proc 8:4:4 processors, 8 GB, SMC 
Graphics: Apple M1, Apple M1, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Memory Module: LPDDR4, Micron
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Sep  3 2022 03:37:22 version 18.20.379.4.7.8.143 FWID 01-e3c71b50
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Air, Apple Inc.
Thunderbolt Bus: MacBook Air, Apple Inc.

What version of PlayCover are you using?

1.1.1

What version of macOS are you using?

Ventura (macOS 13)

Issue Language

  • Yes my issue is written in English
Originally created by @RusiruWijethilake on GitHub (Nov 6, 2022). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/506 ### Describe the bug After launching PlayCover 1.1.1 on my MacBook Air M1 on MacOS Ventura the app gives the following error message > Title: "Some Error Happened!" > Message: "The couldn't be read because it isn't in the correct format" <img width="1440" alt="Screenshot 2022-11-06 at 11 25 04 PM" src="https://user-images.githubusercontent.com/16604628/200186971-ba63558a-1fa1-40ea-8348-0aedba1f4367.png"> Clicking ok on the message with give another popup message with details as follow. > Title: "Success" > Message: "Unable to retrieve store!" <img width="1440" alt="Screenshot 2022-11-06 at 11 25 07 PM" src="https://user-images.githubusercontent.com/16604628/200186976-57c8419d-857c-4a7c-abcc-9900d575ecf5.png"> The after this, PlayCover will only show the "Add App" icon. <img width="1440" alt="Screenshot 2022-11-06 at 11 24 48 PM" src="https://user-images.githubusercontent.com/16604628/200186970-495f255c-0140-4051-b38a-243cafb6a23a.png"> I tried with both CSRUtil enabled and disabled. Installing .ipa files also gives the same messages and after when tries to launch, the app crashes. I tried installing Clash of Clans ipa from https://ipa.decrypt.day/ and it gave me the attache crash report. ### Steps to reproduce Install PlayCover app. Launch the app. ### Expected behaviour PlayCover should be showing the suggested apps and installed apps should be work. ### Crash log ```shell ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: Clash of Clans [3710] Path: /Users/USER/Library/Containers/io.playcover.PlayCover/Clash of Clans.app/Clash of Clans Identifier: com.supercell.magic Version: 14.635.9 (14.635.9) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-11-06 23:29:32.2529 +0530 OS Version: macOS 13.0 (22A380) Report Version: 12 Anonymous UUID: 4C7A5D1F-E544-31EE-81E4-FBF9BB6BEABB Time Awake Since Boot: 1900 seconds System Integrity Protection: disabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020 Exception Codes: 0x0000000000000001, 0x0000000000000020 Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [3710] VM Region Info: 0x20 is not in any region. Bytes before following region: 105553518919648 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START ---> MALLOC_NANO (reserved) 600018000000-600020000000 [128.0M] rw-/rwx SM=NUL ...(unallocated) Kernel Triage: VM - pmap_enter retried due to resource shortage VM - pmap_enter retried due to resource shortage VM - pmap_enter retried due to resource shortage VM - pmap_enter retried due to resource shortage Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libobjc.A.dylib 0x19e1bc278 objc_release + 16 1 ??? 0x2016733f0 ??? 2 Clash of Clans 0x1012571cc 0x100a28000 + 8581580 3 Clash of Clans 0x101074aa8 0x100a28000 + 6605480 4 UIKitCore 0x1c83d1554 -[UIApplication _handleDelegateCallbacksWithOptions:isSuspended:restoreState:] + 296 5 UIKitCore 0x1c83d0a0c -[UIApplication _callInitializationDelegatesWithActions:forCanvas:payload:fromOriginatingProcess:] + 2820 6 UIKitCore 0x1c83ceb2c -[UIApplication _runWithMainScene:transitionContext:completion:] + 988 7 UIKitCore 0x1c83ce660 -[_UISceneLifecycleMultiplexer completeApplicationLaunchWithFBSScene:transitionContext:] + 108 8 UIKitCore 0x1c83cb234 _UIScenePerformActionsWithLifecycleActionMask + 108 9 UIKitCore 0x1c83cdfac __101-[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:]_block_invoke + 216 10 UIKitCore 0x1c83cdd30 -[_UISceneLifecycleMultiplexer _performBlock:withApplicationOfDeactivationReasons:fromReasons:] + 332 11 UIKitCore 0x1c83cd2c8 -[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:] + 624 12 UIKitCore 0x1c83ccfb4 -[_UISceneLifecycleMultiplexer uiScene:transitionedFromState:withTransitionContext:] + 252 13 UIKitCore 0x1c83cb810 __186-[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:]_block_invoke + 148 14 UIKitCore 0x1c8b10150 +[BSAnimationSettings(UIKit) tryAnimatingWithSettings:fromCurrentState:actions:completion:] + 736 15 UIKitCore 0x1c8be2538 _UISceneSettingsDiffActionPerformChangesWithTransitionContextAndCompletion + 224 16 UIKitCore 0x1c83cb3bc -[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:] + 316 17 UIKitCore 0x1c863101c __64-[UIScene scene:didUpdateWithDiff:transitionContext:completion:]_block_invoke.231 + 556 18 UIKitCore 0x1c83ca860 -[UIScene _emitSceneSettingsUpdateResponseForCompletion:afterSceneUpdateWork:] + 216 19 UIKitCore 0x1c83ca6d0 -[UIScene scene:didUpdateWithDiff:transitionContext:completion:] + 244 20 UIKitCore 0x1c83c0838 -[UIApplication workspace:didCreateScene:withTransitionContext:completion:] + 520 21 UIKitCore 0x1c83c05b8 -[UIApplicationSceneClientAgent scene:didInitializeWithEvent:completion:] + 288 22 FrontBoardServices 0x1b1969e8c -[FBSScene _callOutQueue_agent_didCreateWithTransitionContext:completion:] + 372 23 FrontBoardServices 0x1b198ca00 __92-[FBSWorkspaceScenesClient createSceneWithIdentity:parameters:transitionContext:completion:]_block_invoke.102 + 120 24 FrontBoardServices 0x1b1958a9c -[FBSWorkspace _calloutQueue_executeCalloutFromSource:withBlock:] + 196 25 FrontBoardServices 0x1b198c614 __92-[FBSWorkspaceScenesClient createSceneWithIdentity:parameters:transitionContext:completion:]_block_invoke + 356 26 libdispatch.dylib 0x19e3a3504 _dispatch_client_callout + 20 27 libdispatch.dylib 0x19e3a6f84 _dispatch_block_invoke_direct + 264 28 FrontBoardServices 0x1b19589b0 __FBSSERIALQUEUE_IS_CALLING_OUT_TO_A_BLOCK__ + 48 29 FrontBoardServices 0x1b19a6ed0 -[FBSSerialQueue _targetQueue_performNextIfPossible] + 220 30 FrontBoardServices 0x1b1958950 -[FBSSerialQueue _performNextFromRunLoopSource] + 28 31 CoreFoundation 0x19e609a34 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 28 32 CoreFoundation 0x19e6099c8 __CFRunLoopDoSource0 + 176 33 CoreFoundation 0x19e609738 __CFRunLoopDoSources0 + 244 34 CoreFoundation 0x19e60833c __CFRunLoopRun + 836 35 CoreFoundation 0x19e6078a4 CFRunLoopRunSpecific + 612 36 HIToolbox 0x1a7c7b3bc RunCurrentEventLoopInMode + 292 37 HIToolbox 0x1a7c7b200 ReceiveNextEventCommon + 672 38 HIToolbox 0x1a7c7af48 _BlockUntilNextEventMatchingListInModeWithFilter + 72 39 AppKit 0x1a1860630 _DPSNextEvent + 632 40 AppKit 0x1a185f7c0 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728 41 AppKit 0x1a1853bf0 -[NSApplication run] + 464 42 AppKit 0x1a182b058 NSApplicationMain + 880 43 AppKit 0x1a1a84d38 _NSApplicationMainWithInfoDictionary + 24 44 UIKitMacHelper 0x1b4a8726c UINSApplicationMain + 988 45 UIKitCore 0x1c83a89c0 UIApplicationMain + 148 46 Clash of Clans 0x100e19ad8 0x100a28000 + 4135640 47 dyld 0x19e1ffe50 start + 2544 Thread 1: 0 libsystem_pthread.dylib 0x19e524e18 start_wqthread + 0 Thread 2: 0 libsystem_pthread.dylib 0x19e524e18 start_wqthread + 0 Thread 3: 0 libsystem_kernel.dylib 0x19e4ee5e4 __psynch_cvwait + 8 1 libsystem_pthread.dylib 0x19e52a638 _pthread_cond_wait + 1232 2 libc++.1.dylib 0x19e477ac4 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 28 3 Clash of Clans 0x100bd6908 0x100a28000 + 1763592 4 Clash of Clans 0x100fdbfa8 0x100a28000 + 5980072 5 libsystem_pthread.dylib 0x19e52a06c _pthread_start + 148 6 libsystem_pthread.dylib 0x19e524e2c thread_start + 8 Thread 4: 0 libsystem_pthread.dylib 0x19e524e18 start_wqthread + 0 Thread 5:: com.apple.uikit.eventfetch-thread 0 libsystem_kernel.dylib 0x19e4eadf0 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x19e4fc8d8 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x19e4f3638 mach_msg_overwrite + 540 3 libsystem_kernel.dylib 0x19e4eb16c mach_msg + 24 4 CoreFoundation 0x19e609bdc __CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x19e6084c8 __CFRunLoopRun + 1232 6 CoreFoundation 0x19e6078a4 CFRunLoopRunSpecific + 612 7 Foundation 0x19f50fe58 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212 8 Foundation 0x19f5843b4 -[NSRunLoop(NSRunLoop) runUntilDate:] + 100 9 UIKitCore 0x1c83a9ed4 -[UIEventFetcher threadMain] + 104 10 Foundation 0x19f509470 __NSThread__start__ + 716 11 libsystem_pthread.dylib 0x19e52a06c _pthread_start + 148 12 libsystem_pthread.dylib 0x19e524e2c thread_start + 8 Thread 6: 0 libsystem_pthread.dylib 0x19e524e18 start_wqthread + 0 Thread 7:: Dispatch queue: com.apple.root.default-qos 0 CoreFoundation 0x19e5cf540 -[__NSDictionaryM objectForKeyedSubscript:] + 180 1 CoreFoundation 0x19e5cf530 -[__NSDictionaryM objectForKeyedSubscript:] + 164 2 Clash of Clans 0x1018b7528 0x100a28000 + 15267112 3 Clash of Clans 0x1018b797c 0x100a28000 + 15268220 4 Clash of Clans 0x1018b7e18 0x100a28000 + 15269400 5 Clash of Clans 0x1018b7f08 0x100a28000 + 15269640 6 Clash of Clans 0x1018b76e8 0x100a28000 + 15267560 7 Clash of Clans 0x1018ba0ac 0x100a28000 + 15278252 8 Clash of Clans 0x1018b6428 0x100a28000 + 15262760 9 Clash of Clans 0x1018d5de0 0x100a28000 + 15392224 10 libdispatch.dylib 0x19e3a19dc _dispatch_call_block_and_release + 32 11 libdispatch.dylib 0x19e3a3504 _dispatch_client_callout + 20 12 libdispatch.dylib 0x19e3a65f0 _dispatch_queue_override_invoke + 788 13 libdispatch.dylib 0x19e3b4f94 _dispatch_root_queue_drain + 396 14 libdispatch.dylib 0x19e3b57c0 _dispatch_worker_thread2 + 164 15 libsystem_pthread.dylib 0x19e5260c4 _pthread_wqthread + 228 16 libsystem_pthread.dylib 0x19e524e20 start_wqthread + 8 Thread 8:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x19e4eadf0 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x19e4fc8d8 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x19e4f3638 mach_msg_overwrite + 540 3 libsystem_kernel.dylib 0x19e4eb16c mach_msg + 24 4 SkyLight 0x1a31fefcc CGSSnarfAndDispatchDatagrams + 160 5 SkyLight 0x1a3525b4c SLSGetNextEventRecordInternal + 344 6 SkyLight 0x1a3327e40 SLEventCreateNextEvent + 16 7 HIToolbox 0x1a7c87f74 PullEventsFromWindowServerOnConnection(unsigned int, unsigned char, __CFMachPortBoost*) + 60 8 HIToolbox 0x1a7c87efc MessageHandler(__CFMachPort*, void*, long, void*) + 60 9 CoreFoundation 0x19e63943c __CFMachPortPerform + 260 10 CoreFoundation 0x19e609fc4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 60 11 CoreFoundation 0x19e609ee4 __CFRunLoopDoSource1 + 520 12 CoreFoundation 0x19e6088d0 __CFRunLoopRun + 2264 13 CoreFoundation 0x19e6078a4 CFRunLoopRunSpecific + 612 14 AppKit 0x1a198a248 _NSEventThread + 172 15 libsystem_pthread.dylib 0x19e52a06c _pthread_start + 148 16 libsystem_pthread.dylib 0x19e524e2c thread_start + 8 Thread 9: 0 libsystem_kernel.dylib 0x19e4ee3e0 __semwait_signal + 8 1 libsystem_c.dylib 0x19e3f85b0 nanosleep + 220 2 libsystem_c.dylib 0x19e403128 sleep + 52 3 Clash of Clans 0x1018ba5a8 0x100a28000 + 15279528 4 libsystem_pthread.dylib 0x19e52a06c _pthread_start + 148 5 libsystem_pthread.dylib 0x19e524e2c thread_start + 8 Thread 10:: SentryCrash Exception Handler (Secondary) 0 libsystem_kernel.dylib 0x19e4eadf0 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x19e4fc8d8 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x19e4f3638 mach_msg_overwrite + 540 3 libsystem_kernel.dylib 0x19e4eb16c mach_msg + 24 4 Clash of Clans 0x1018ab894 0x100a28000 + 15218836 5 libsystem_pthread.dylib 0x19e52a06c _pthread_start + 148 6 libsystem_pthread.dylib 0x19e524e2c thread_start + 8 Thread 11:: io.sentry.anr-tracker 0 libsystem_kernel.dylib 0x19e4ee3e0 __semwait_signal + 8 1 libsystem_c.dylib 0x19e3f85b0 nanosleep + 220 2 Foundation 0x19f587364 +[NSThread sleepForTimeInterval:] + 160 3 Clash of Clans 0x101899028 0x100a28000 + 15142952 4 Foundation 0x19f509470 __NSThread__start__ + 716 5 libsystem_pthread.dylib 0x19e52a06c _pthread_start + 148 6 libsystem_pthread.dylib 0x19e524e2c thread_start + 8 Thread 0 crashed with ARM Thread State (64-bit): x0: 0x000000016f3d188a x1: 0x0000000000000008 x2: 0x0000000000000000 x3: 0x00000001fb5f9b10 x4: 0x0000000000000000 x5: 0x0000000000000000 x6: 0x0000600000811680 x7: 0x00000001020deaa0 x8: 0x00000002016733e8 x9: 0x0000000101f678a0 x10: 0x000000000000000a x11: 0x00000000a5e6e4f3 x12: 0x0000000000000001 x13: 0x0000000000000000 x14: 0x00000000000007fb x15: 0x0000000097841ffb x16: 0x0000000000000000 x17: 0x00000002374d69b0 x18: 0x0000000000000000 x19: 0x000000016f3cf6c0 x20: 0x000000016f3cf758 x21: 0x000000016f3d2ba0 x22: 0x000000016f3d1a90 x23: 0x000000016f3d2a9e x24: 0x000000016f3d198c x25: 0x000000016f3d0888 x26: 0x000000016f3d188a x27: 0x0000000000000000 x28: 0x000000016f3d3700 fp: 0x000000016f3d4a80 lr: 0x00000002016733f0 sp: 0x000000016f3cf6c0 pc: 0x000000019e1bc278 cpsr: 0x00001000 far: 0x0000000000000020 esr: 0x92000006 (Data Abort) byte read Translation fault Binary Images: 0x19e1b4000 - 0x19e1f9d9f libobjc.A.dylib (*) <e20fe24e-bbda-3944-9cfc-8e43a463400b> /usr/lib/libobjc.A.dylib 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ??? 0x100a28000 - 0x101babfff com.supercell.magic (14.635.9) <e0488ed5-3b16-36d2-a602-98c9eecb5bd6> /Users/USER/Library/Containers/io.playcover.PlayCover/Clash of Clans.app/Clash of Clans 0x1c83a5000 - 0x1c9a3bfff com.apple.UIKitCore (1.0) <0e2d97b1-7a9e-3621-98cc-aea5f96164ee> /System/iOSSupport/System/Library/PrivateFrameworks/UIKitCore.framework/Versions/A/UIKitCore 0x1b1952000 - 0x1b19ecfff com.apple.FrontBoardServices (812.7) <06cf4089-4176-334d-ac56-c21adfb7d33c> /System/Library/PrivateFrameworks/FrontBoardServices.framework/Versions/A/FrontBoardServices 0x19e39f000 - 0x19e3e6fff libdispatch.dylib (*) <40c9c98c-00d6-3e8e-9ad3-2ed6cf0d0cfe> /usr/lib/system/libdispatch.dylib 0x19e588000 - 0x19ea5ffff com.apple.CoreFoundation (6.9) <f4ff83fc-e62c-30b4-b3a9-876c8a1fd595> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x1a7c49000 - 0x1a7f7cfff com.apple.HIToolbox (2.1.1) <02b9797f-c47d-30b7-b7b0-802d0d26f31c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x1a1827000 - 0x1a272efff com.apple.AppKit (6.9) <af9f6891-70ad-3c26-af08-b747344892d2> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x1b4a83000 - 0x1b4b95fff com.apple.UIKitMacHelper (1.0) <4e2dabb5-f993-3c33-98e2-36259e6dc58d> /System/Library/PrivateFrameworks/UIKitMacHelper.framework/Versions/A/UIKitMacHelper 0x19e1fa000 - 0x19e2844af dyld (*) <1f56ab4e-f398-3a9c-bfba-fbbd17808963> /usr/lib/dyld 0x19e523000 - 0x19e52fffb libsystem_pthread.dylib (*) <886caca0-5762-3640-8db2-3fa3b911c062> /usr/lib/system/libsystem_pthread.dylib 0x19e4ea000 - 0x19e522ffb libsystem_kernel.dylib (*) <6d6644d3-3db3-34c4-b1e3-c675ec5360f0> /usr/lib/system/libsystem_kernel.dylib 0x19e46b000 - 0x19e4d1ff3 libc++.1.dylib (*) <ae8ea4b2-b8fd-33e3-a0af-0b7485ab97c0> /usr/lib/libc++.1.dylib 0x19f4b3000 - 0x19feebfff com.apple.Foundation (6.9) <52b2f83f-586d-32a2-8b66-ce651400ac8c> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x1a31f5000 - 0x1a360bfff com.apple.SkyLight (1.600.0) <046c8659-33e9-39c1-90ff-4d9c6da2b837> /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/SkyLight 0x19e3ea000 - 0x19e46aff3 libsystem_c.dylib (*) <a3869999-0792-3e09-b3fb-5e87ae4639be> /usr/lib/system/libsystem_c.dylib External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.5G resident=0K(0%) swapped_out_or_unallocated=1.5G(100%) Writable regions: Total=1.1G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.1G(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 256K 2 Activity Tracing 256K 1 CG backing stores 2176K 4 ColorSync 560K 25 CoreGraphics 32K 2 Foundation 16K 1 Kernel Alloc Once 32K 1 MALLOC 227.3M 38 MALLOC guard page 192K 9 MALLOC_MEDIUM (reserved) 480.0M 4 reserved VM address space (unallocated) MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated) STACK GUARD 56.2M 12 Stack 13.8M 12 VM_ALLOCATE 240K 13 __AUTH 3109K 525 __AUTH_CONST 30.1M 776 __CTF 756 1 __DATA 21.5M 763 __DATA_CONST 36.9M 783 __DATA_DIRTY 2782K 323 __ETC 704K 1 __FONT_DATA 2352 1 __LINKEDIT 763.4M 4 __OBJC_CONST 6619K 485 __OBJC_RO 65.1M 1 __OBJC_RW 1981K 1 __TEXT 739.7M 808 dyld private memory 256K 1 mapped file 184.1M 26 shared memory 864K 14 =========== ======= ======= TOTAL 3.0G 4638 TOTAL, minus reserved VM space 2.1G 4638 ----------- Full Report ----------- {"app_name":"Clash of Clans","timestamp":"2022-11-06 23:29:37.00 +0530","app_version":"14.635.9","slice_uuid":"e0488ed5-3b16-36d2-a602-98c9eecb5bd6","build_version":"14.635.9","platform":6,"bundleID":"com.supercell.magic","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.0 (22A380)","roots_installed":0,"name":"Clash of Clans","incident_id":"A95C2BF9-E8AD-4AA0-835B-5EF23F652A62"} { "uptime" : 1900, "procRole" : "Foreground", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "MacBookAir10,1", "coalitionID" : 1875, "osVersion" : { "train" : "macOS 13.0", "build" : "22A380", "releaseType" : "User" }, "captureTime" : "2022-11-06 23:29:32.2529 +0530", "incident" : "A95C2BF9-E8AD-4AA0-835B-5EF23F652A62", "pid" : 3710, "translated" : false, "cpuType" : "ARM-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2022-11-06 23:29:31.4699 +0530", "procStartAbsTime" : 47525014758, "procExitAbsTime" : 47543435821, "procName" : "Clash of Clans", "procPath" : "\/Users\/USER\/Library\/Containers\/io.playcover.PlayCover\/Clash of Clans.app\/Clash of Clans", "bundleInfo" : {"CFBundleShortVersionString":"14.635.9","CFBundleVersion":"14.635.9","CFBundleIdentifier":"com.supercell.magic","DTAppStoreToolsBuild":"13F100"}, "storeInfo" : {"deviceIdentifierForVendor":"DF769406-1112-57E5-BEFF-93308FC8D023","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.supercell.magic", "crashReporterKey" : "4C7A5D1F-E544-31EE-81E4-FBF9BB6BEABB", "sip" : "disabled", "vmRegionInfo" : "0x20 is not in any region. Bytes before following region: 105553518919648\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n MALLOC_NANO (reserved) 600018000000-600020000000 [128.0M] rw-\/rwx SM=NUL ...(unallocated)", "exception" : {"codes":"0x0000000000000001, 0x0000000000000020","rawCodes":[1,32],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000020"}, "termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":3710}, "ktriageinfo" : "VM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\n", "vmregioninfo" : "0x20 is not in any region. 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Built-In Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online Memory Module: LPDDR4, Micron AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Sep 3 2022 03:37:22 version 18.20.379.4.7.8.143 FWID 01-e3c71b50 Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB31Bus USB Device: USB31Bus Thunderbolt Bus: MacBook Air, Apple Inc. Thunderbolt Bus: MacBook Air, Apple Inc. ``` ### What version of PlayCover are you using? 1.1.1 ### What version of macOS are you using? Ventura (macOS 13) ### Issue Language - [X] Yes my issue is written in English
kerem 2026-03-03 18:56:05 +03:00
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kerem commented 2026-03-03 18:56:06 +03:00
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@IsaacMarovitz commented on GitHub (Nov 7, 2022):

Update to 2.0.0 Beta

<!-- gh-comment-id:1305730552 --> @IsaacMarovitz commented on GitHub (Nov 7, 2022): Update to 2.0.0 Beta
kerem commented 2026-03-03 18:56:06 +03:00
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@ZhichGaming commented on GitHub (Nov 7, 2022):

Supercell games are known to not work on PlayCover.

<!-- gh-comment-id:1305746275 --> @ZhichGaming commented on GitHub (Nov 7, 2022): Supercell games are known to not work on PlayCover.
kerem commented 2026-03-03 18:56:06 +03:00
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@Betin521 commented on GitHub (Nov 13, 2022):

I have the exact same issue. MacOS 12.1 Monterey, M1 Macbook Air.

I have not downloaded or installed any games yet. None made by Supercell, none made by anyone else. I have yet to try with csrutil disabled.

<!-- gh-comment-id:1312853735 --> @Betin521 commented on GitHub (Nov 13, 2022): I have the exact same issue. MacOS 12.1 Monterey, M1 Macbook Air. I have not downloaded or installed any games yet. None made by Supercell, none made by anyone else. I have yet to try with csrutil disabled.
kerem commented 2026-03-03 18:56:06 +03:00
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@ZhichGaming commented on GitHub (Nov 13, 2022):

Update to 2.0.0 Beta

Do this to solve the issue.

<!-- gh-comment-id:1312854036 --> @ZhichGaming commented on GitHub (Nov 13, 2022): > Update to 2.0.0 Beta Do this to solve the issue.
kerem commented 2026-03-03 18:56:06 +03:00
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@Betin521 commented on GitHub (Nov 13, 2022):

Ah, I had ignored that initially. I had just downloaded the app minutes ago and assumed I already had the latest version. Now I see I had downloaded the 1.1.1 release.

Thanks for the inhumanly fast response-- I am a little bit scared of you now.

<!-- gh-comment-id:1312855514 --> @Betin521 commented on GitHub (Nov 13, 2022): Ah, I had ignored that initially. I had just downloaded the app minutes ago and assumed I already had the latest version. Now I see I had downloaded the 1.1.1 release. Thanks for the inhumanly fast response-- I am a little bit scared of you now.
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