[GH-ISSUE #468] [Bug]: Genshin Impact Unexpected exit in osx 13 #215

Closed
opened 2026-03-03 18:55:52 +03:00 by kerem · 10 comments
Owner

Originally created by @shi1993911119 on GitHub (Oct 31, 2022).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/468

Describe the bug

when I start a dungeon or click some button, the game exit.

Steps to reproduce

start a dungeon or click some button

Expected behaviour

fix it pls

Crash log

No response

What version of PlayCover are you using?

Nightly/beta

What version of macOS are you using?

Ventura (macOS 13)

Issue Language

  • Yes my issue is written in English
Originally created by @shi1993911119 on GitHub (Oct 31, 2022). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/468 ### Describe the bug when I start a dungeon or click some button, the game exit. ### Steps to reproduce start a dungeon or click some button ### Expected behaviour fix it pls ### Crash log _No response_ ### What version of PlayCover are you using? Nightly/beta ### What version of macOS are you using? Ventura (macOS 13) ### Issue Language - [X] Yes my issue is written in English
kerem 2026-03-03 18:55:52 +03:00
  • closed this issue
  • added the
    bug
    label
Author
Owner

@ZhichGaming commented on GitHub (Oct 31, 2022):

Try some other versions of playcover.

<!-- gh-comment-id:1296468812 --> @ZhichGaming commented on GitHub (Oct 31, 2022): Try some other versions of playcover.
Author
Owner

@shi1993911119 commented on GitHub (Oct 31, 2022):

just happen in
Pre-release 2.0.0-alpha.2

<!-- gh-comment-id:1296472074 --> @shi1993911119 commented on GitHub (Oct 31, 2022): just happen in [Pre-release 2.0.0-alpha.2](https://github.com/PlayCover/PlayCover/releases/tag/2.0.0-alpha.2)
Author
Owner

@Depal1 commented on GitHub (Oct 31, 2022):

Could you provide some logs? Otherwise we are in the dark.

<!-- gh-comment-id:1296472983 --> @Depal1 commented on GitHub (Oct 31, 2022): Could you provide some logs? Otherwise we are in the dark.
Author
Owner

@shi1993911119 commented on GitHub (Oct 31, 2022):

how can I find logs

<!-- gh-comment-id:1296473429 --> @shi1993911119 commented on GitHub (Oct 31, 2022): how can I find logs
Author
Owner

@shi1993911119 commented on GitHub (Oct 31, 2022):

hi,how can i get logs

在 2022年10月31日 @.***> 写道:

Could you provide some logs? Otherwise we are in the dark.

Reply to this email directly, view it on GitHub, or unsubscribe.
You are receiving this because you authored the thread.Message ID: @.***>

<!-- gh-comment-id:1296599972 --> @shi1993911119 commented on GitHub (Oct 31, 2022): hi,how can i get logs 在 2022年10月31日 ***@***.***> 写道: Could you provide some logs? Otherwise we are in the dark. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: ***@***.***>
Author
Owner

@shi1993911119 commented on GitHub (Nov 1, 2022):

hi bros,i know something about this bug:When I start game in external monitor, and click some button or start a dungeon, the game Unexpected exist;When I start game in MacBook's monitor, the game all going well;When i start game in any monitor, and start dungeon in MacBook's monitor, the game all going well, and then I move game to external monitor and start dungeon again, the game all going well. I hope these things will help you。

<!-- gh-comment-id:1298586298 --> @shi1993911119 commented on GitHub (Nov 1, 2022): hi bros,i know something about this bug:When I start game in external monitor, and click some button or start a dungeon, the game Unexpected exist;When I start game in MacBook's monitor, the game all going well;When i start game in any monitor, and start dungeon in MacBook's monitor, the game all going well, and then I move game to external monitor and start dungeon again, the game all going well. I hope these things will help you。
Author
Owner

@PascalTemel commented on GitHub (Nov 3, 2022):

I'm having crashes as soon as I open my character menu on the 16' MacBook Pro, using [2.0.0-alpha.2]

<!-- gh-comment-id:1301519332 --> @PascalTemel commented on GitHub (Nov 3, 2022): I'm having crashes as soon as I open my character menu on the 16' MacBook Pro, using [2.0.0-alpha.2]
Author
Owner

@glimmercassidy commented on GitHub (Nov 7, 2022):

Adding info here as per Zhich on discord, also this seems to be working fine now when I changed Aspect Ratio. Nevertheless, putting it here for visibility.

• PlayCover version: 2.0.0 (118)
• :macos: macOS version: macOS Monterey 12.6

• App name: Genshin Impact
• App version: 3.2
• What you've tried so far: Reinstall Playcover and GI, Reboot mac, Change the Graphics and Resolution on GI settings (Tried: iPad Pro 3rd/5th, Aspect Ration 16.9)

• Issue description: Everytime I change party or team, the app crashes. (Paimon option -> Party Setup), reading through the past issues, Aspect Ratio 16:10 seems to work fine. Will update this thread if problem persists.

<!-- gh-comment-id:1305704574 --> @glimmercassidy commented on GitHub (Nov 7, 2022): Adding info here as per Zhich on discord, also this seems to be working fine now when I changed Aspect Ratio. Nevertheless, putting it here for visibility. • PlayCover version: 2.0.0 (118) • :macos: macOS version: macOS Monterey 12.6 • App name: Genshin Impact • App version: 3.2 • What you've tried so far: Reinstall Playcover and GI, Reboot mac, Change the Graphics and Resolution on GI settings (Tried: iPad Pro 3rd/5th, Aspect Ration 16.9) • Issue description: Everytime I change party or team, the app crashes. (Paimon option -> Party Setup), reading through the past issues, Aspect Ratio 16:10 seems to work fine. Will update this thread if problem persists.
Author
Owner

@ZhichGaming commented on GitHub (Nov 13, 2022):

According to Chi#1739 on Discord, only 16:9 crashes.

<!-- gh-comment-id:1312636229 --> @ZhichGaming commented on GitHub (Nov 13, 2022): According to Chi#1739 on Discord, only 16:9 crashes.
Author
Owner

@IsaacMarovitz commented on GitHub (Dec 29, 2022):

Stale/presumed fixed

<!-- gh-comment-id:1367632451 --> @IsaacMarovitz commented on GitHub (Dec 29, 2022): Stale/presumed fixed
Sign in to join this conversation.
No milestone
No project
No assignees
1 participant
Notifications
Due date
The due date is invalid or out of range. Please use the format "yyyy-mm-dd".

No due date set.

Dependencies

No dependencies set.

Reference
starred/PlayCover#215
No description provided.