starred/PlayCover

Fork 0

mirror of https://github.com/PlayCover/PlayCover.git synced 2026-04-26 08:15:56 +03:00

[GH-ISSUE #380] [Bug]: Opening Diablo Immortal Apps made other apps' sound very low #171

New issue

Closed

opened 2026-03-03 18:55:29 +03:00 by kerem · 8 comments

kerem commented

2026-03-03 18:55:29 +03:00

Owner

Originally created by @danielggani on GitHub (Sep 26, 2022).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/380

Describe the bug

PlayCover version: PlayCover 1.1.1
macOS version: 12.6 Monterey

App Name: Diablo Immortal
App Version: Diablo Immortal 1.5.4
What you have tried so far: Restart my macbook, Re-install

Description: So everytime I Opened Diablo Apps from playcover, other apps' sound like (e.g. spotify/youtube, etc) became low that I barely hear nothing. If i can give you an analogy, the case is the same as if u picking up a call (whatsapp) from desktop/laptop suddenly other apps sound became low, but this happened when i open diablo immortal

Steps to reproduce

Launch Playcover
Launch Diablo Immortal
Try to compare before and after launching diablo immortal (use background music or something from spotify/youtube)

Expected behaviour

Other apps wont be affected when diablo immortal launched and still have normal sound

Crash log

No response

What version of PlayCover are you using?

1.1.1

What version of macOS are you using?

Monterey (macOS 12)

Issue Language

Yes my issue is written in English

Originally created by @danielggani on GitHub (Sep 26, 2022). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/380 ### Describe the bug PlayCover version: PlayCover 1.1.1 macOS version: 12.6 Monterey App Name: Diablo Immortal App Version: Diablo Immortal 1.5.4 What you have tried so far: Restart my macbook, Re-install Description: So everytime I Opened Diablo Apps from playcover, other apps' sound like (e.g. spotify/youtube, etc) became low that I barely hear nothing. **If i can give you an analogy, the case is the same as if u picking up a call (whatsapp) from desktop/laptop suddenly other apps sound became low, but this happened when i open diablo immortal** ### Steps to reproduce 1. Launch Playcover 2. Launch Diablo Immortal 3. Try to compare before and after launching diablo immortal (use background music or something from spotify/youtube) ### Expected behaviour Other apps wont be affected when diablo immortal launched and still have normal sound ### Crash log _No response_ ### What version of PlayCover are you using? 1.1.1 ### What version of macOS are you using? Monterey (macOS 12) ### Issue Language - [X] Yes my issue is written in English

kerem

2026-03-03 18:55:29 +03:00

closed this issue
added the
bug
label

kerem commented

2026-03-03 18:55:30 +03:00

Author

Owner

@IsaacMarovitz commented on GitHub (Sep 26, 2022):

Are you using headphones or other external/Bluetooth devices? If so, that could cause your sampling rate to drop. You can also try altering your settings in Audio MIDI Setup.

@IsaacMarovitz commented on GitHub (Sep 26, 2022): Are you using headphones or other external/Bluetooth devices? If so, that could cause your sampling rate to drop. You can also try altering your settings in Audio MIDI Setup.

kerem commented

2026-03-03 18:55:30 +03:00

Author

Owner

@danielggani commented on GitHub (Sep 26, 2022):

Hi Isaac, im currently using mouse and keyboard devices, however ive tried to turn the bluetooth off and seems nothing happened. Tried to alter settings in audio midi setup also didn't work.

From my observation, it must be related with in-game mic voice. (I've tried to enabled mic on and suddenly other apps' sound became normal and loud, however if i disabled and mic off the sound from other apps went gone again)

Do you have any other solutions ? thanks

@danielggani commented on GitHub (Sep 26, 2022): Hi Isaac, im currently using mouse and keyboard devices, however ive tried to turn the bluetooth off and seems nothing happened. Tried to alter settings in audio midi setup also didn't work. From my observation, it must be related with in-game mic voice. (I've tried to enabled mic on and suddenly other apps' sound **became normal and loud**, however if i disabled and mic off the sound from other apps went gone again) Do you have any other solutions ? thanks

kerem commented

2026-03-03 18:55:30 +03:00

Author

Owner

@danielggani commented on GitHub (Sep 29, 2022):

Hi @IsaacMarovitz following up last query. Do we have any update on this ?

@danielggani commented on GitHub (Sep 29, 2022): Hi @IsaacMarovitz following up last query. Do we have any update on this ?

kerem commented

2026-03-03 18:55:30 +03:00

Author

Owner

@danielggani commented on GitHub (Oct 3, 2022):

@IsaacMarovitz @lixin9311 @hayatofujii @amirsaam Following up again for the last query, do we have any update on this ?

@danielggani commented on GitHub (Oct 3, 2022): @IsaacMarovitz @lixin9311 @hayatofujii @amirsaam Following up again for the last query, do we have any update on this ?

kerem commented

2026-03-03 18:55:30 +03:00

Author

Owner

@danielggani commented on GitHub (Oct 4, 2022):

@IsaacMarovitz @lixin9311 @hayatofujii @amirsaam Following up again for the last query, do we have any update on this ?

FU again

@danielggani commented on GitHub (Oct 4, 2022): > @IsaacMarovitz @lixin9311 @hayatofujii @amirsaam Following up again for the last query, do we have any update on this ? FU again

kerem commented

2026-03-03 18:55:30 +03:00

Author

Owner

@amirsaam commented on GitHub (Oct 4, 2022):

Hey buddy, sorry but I am not an expert and I dunno what can fix your issue.

I can give you some suggestion

Install ACE Audio Driver by installing SoundSource (You only need the free version)
Trying PlayCover Nightly
If only above suggestion didn't work, open your mic in the game while disabling it from macOS System Preferences

I am afraid that this issue is not from PlayCover but on how Diablo itself handles audio input and output.

@amirsaam commented on GitHub (Oct 4, 2022): Hey buddy, sorry but I am not an expert and I dunno what can fix your issue. I can give you some suggestion - Install ACE Audio Driver by installing [SoundSource](https://rogueamoeba.com/soundsource/) (You only need the free version) - Trying PlayCover [Nightly](https://github.com/PlayCover/PlayCover/actions/runs/3176979258) - If only above suggestion didn't work, open your mic in the game while disabling it from macOS System Preferences I am afraid that this issue is not from PlayCover but on how Diablo itself handles audio input and output.

kerem commented

2026-03-03 18:55:30 +03:00

Author

Owner

@valoryn commented on GitHub (Oct 22, 2022):

In my case SoundSource not worked in first test but when I restart app and repair ACE driver on app while game is running, It fixed the issue.

@valoryn commented on GitHub (Oct 22, 2022): In my case SoundSource not worked in first test but when I restart app and repair ACE driver on app while game is running, It fixed the issue.

kerem commented

2026-03-03 18:55:30 +03:00

Author

Owner

@amirsaam commented on GitHub (Oct 22, 2022):

Uh yeah, SoundSource needs a restart.
Glad it worked!

@amirsaam commented on GitHub (Oct 22, 2022): Uh yeah, SoundSource needs a restart. Glad it worked!