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[GH-ISSUE #369] [Bug]: Keymapping doesn't register keystrokes in Genshin Impact #163

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opened 2026-03-03 18:55:23 +03:00 by kerem · 5 comments

kerem commented

2026-03-03 18:55:23 +03:00

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Originally created by @Anorak2009 on GitHub (Sep 22, 2022).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/369

Describe the bug

When using a keymapping on Genshin Impact, the alt key just sends my mouse cursor to the center of the screen. After opening and closing the keymapping editor, my cursor is hidden but keystrokes don't register. Mouse clicks still register but nothing else does.

Steps to reproduce

Open Genshin Impact with a keymapping.
Try pressing the alt key or opening and closing the keymapping editor.

Expected behaviour

Alt key hides mouse cursor and keystrokes are registered to where they are mapped.

Crash log

No response

What version of PlayCover are you using?

1.1.1

What version of macOS are you using?

Monterey (macOS 12)

Issue Language

Yes my issue is written in English

Originally created by @Anorak2009 on GitHub (Sep 22, 2022). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/369 ### Describe the bug When using a keymapping on Genshin Impact, the alt key just sends my mouse cursor to the center of the screen. After opening and closing the keymapping editor, my cursor is hidden but keystrokes don't register. Mouse clicks still register but nothing else does. ### Steps to reproduce Open Genshin Impact with a keymapping. Try pressing the alt key or opening and closing the keymapping editor. ### Expected behaviour Alt key hides mouse cursor and keystrokes are registered to where they are mapped. ### Crash log _No response_ ### What version of PlayCover are you using? 1.1.1 ### What version of macOS are you using? Monterey (macOS 12) ### Issue Language - [X] Yes my issue is written in English

kerem

2026-03-03 18:55:23 +03:00

closed this issue
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kerem commented

2026-03-03 18:55:24 +03:00

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@IsaacMarovitz commented on GitHub (Sep 24, 2022):

Please try nightly build 85

@IsaacMarovitz commented on GitHub (Sep 24, 2022): Please try nightly build 85

kerem commented

2026-03-03 18:55:24 +03:00

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@ECLuckyHe commented on GitHub (Sep 24, 2022):

Please try nightly build 85

Same problem on build 85, my device is MacBook Pro m2, macOS 12.6.
Before open key mapping editor, I can see and use the cursor, nothing happens when I press option key. And when I close the editor, the cursor disappears, and I cant control anything until I switch to other desktop and quit the game.
Only when the game window is active it happens.

@ECLuckyHe commented on GitHub (Sep 24, 2022): > Please try nightly build 85 Same problem on build 85, my device is MacBook Pro m2, macOS 12.6. Before open key mapping editor, I can see and use the cursor, nothing happens when I press option key. And when I close the editor, the cursor disappears, and I cant control anything until I switch to other desktop and quit the game. Only when the game window is active it happens.

kerem commented

2026-03-03 18:55:24 +03:00

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@IsaacMarovitz commented on GitHub (Sep 26, 2022):

Please try restarting and reinstalling PlayCover.
Delete folder ~/Library/Frameworks/PlayTools.framework
Delete the app from the Applications folder
Remove ~/Library/Containers/PlayCover
Remove ~/Library/Containers/Genshin Impact

Reinstall PlayCover from latest nightly, reinstall Genshin Impact, reimport keymapping.

@IsaacMarovitz commented on GitHub (Sep 26, 2022): Please try restarting and reinstalling PlayCover. Delete folder `~/Library/Frameworks/PlayTools.framework` Delete the app from the Applications folder Remove `~/Library/Containers/PlayCover` Remove `~/Library/Containers/Genshin Impact` Reinstall PlayCover from latest nightly, reinstall Genshin Impact, reimport keymapping.

kerem commented

2026-03-03 18:55:24 +03:00

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@elisezhu123 commented on GitHub (Sep 30, 2022):

it just a seldom happen bug you can just go like that and come back

then back to Geshin Impact and plus the option key for the mouse to show and then plus the option again it hides the key mapping work

@elisezhu123 commented on GitHub (Sep 30, 2022): it just a seldom happen bug you can just go like that and come back <img width="1728" alt="截屏2022-09-29 下午5 55 53" src="https://user-images.githubusercontent.com/68165050/193167250-5f5c4442-2f1c-4518-86b8-238fff666306.png"> then back to Geshin Impact and plus the option key for the mouse to show and then plus the option again it hides the key mapping work

kerem commented

2026-03-03 18:55:24 +03:00

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@Bushuo commented on GitHub (Dec 29, 2022):

I am experiencing this right now in Wild Rift.
Mouse input works, but keyboard input does not.
I tried with the latest nightly and release, both to no avail.
What can I do to help you fix this?

@Bushuo commented on GitHub (Dec 29, 2022): I am experiencing this right now in Wild Rift. Mouse input works, but keyboard input does not. I tried with the latest nightly and release, both to no avail. What can I do to help you fix this?

kerem referenced this issue

2026-03-03 19:07:20 +03:00

[PR #163] [MERGED] Better clear app preferences error checking #1491

kerem referenced this issue

2026-03-03 19:07:23 +03:00

[PR #181] [MERGED] Release Hotfix 1.1.1 #1503