[GH-ISSUE #2014] [Bug]: "Genshin Impact cannot be opened because of a problem." #1333

New issue

Closed

opened 2026-03-03 19:05:56 +03:00 by kerem · 1 comment

kerem commented

2026-03-03 19:05:56 +03:00

Owner

Originally created by @rxchvszhck-del on GitHub (Oct 27, 2025).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/2014

Describe the bug

When I open Genshin Impact app, this message appear:
"Genshin Impact cannot be opened because of a problem.

Check with the developer to make sure Genshin Impact works with this version of macOS. You may need to reinstall the application. Be sure to install any available updates for the application and macOS.

Click Report to see more detailed information and send a report to Apple."

The app does not launch, every time I double click the message appear.

I currently use Mac taohe Version 26.0.1

Steps to reproduce

I downloaded Playcover nightly, then the IPA on decrypt.day. After downloading, I dragged it to playcover, waited and launched the app. I did the same with 3 different IPA.

Expected behaviour

I expected the game to launch properly so I could start to download the ressources and play.

Crash log

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process:             GenshinImpact [2172]
Path:                /Users/USER/*/Genshin Impact.app/GenshinImpact
Identifier:          com.miHoYo.GenshinImpact
Version:             6.1.0 (1080)
AppStoreTools:       17A323
Code Type:           ARM-64 (Native)
Role:                Default
Parent Process:      launchd [1]
Coalition:           com.miHoYo.GenshinImpact [1895]
User ID:             501

Date/Time:           2025-10-27 23:30:59.6231 +0100
Launch Time:         2025-10-27 23:30:59.5867 +0100
Hardware Model:      MacBookAir10,1
OS Version:          macOS 26.0.1 (25A362)
Release Type:        User

Crash Reporter Key:  932D9974-D38D-8B12-35DE-8F32714BFA97
Incident Identifier: C1D0D66F-1C10-4868-9829-B753A21D19C7

Time Awake Since Boot: 1000 seconds

System Integrity Protection: disabled

Triggered by Thread: 0

Exception Type:    EXC_CRASH (SIGABRT)
Exception Codes:   0x0000000000000000, 0x0000000000000000

Termination Reason:  Namespace DYLD, Code 1, Library missing
Library not loaded: @rpath/Telemetry.framework/Telemetry
Referenced from: <F66E8745-DFA6-3147-A2D1-E6C0ACB2F4DB> /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.miHoYo.GenshinImpact.app/GenshinImpact
Reason: tried: '/usr/lib/swift/Telemetry.framework/Telemetry' (no such file, not in dyld cache), '/System/Volumes/Preboot/Cryptexes/OS/usr/lib/swift/Telemetry.framework/Telemetry' (no such file), '/Users/yael/Library/Containers/io.playcover.PlayCover/Applications/com.miHoYo.GenshinImpact.app/Frameworks/Telemetry.framework/Telemetry' (mach-o file (/Users/yael/Library/Containers/io.playcover.PlayCover/Applications/com.miHoYo.GenshinImpact.app/Frameworks/Telemetry.framework/Telemetry), but incompatible platform (have 'iOS', need 'macCatalyst')), '/usr/lib/swift/Telemetry.framework/Telemetry' (no such file, not in dyld cache), '/System/Volumes/Preboot/Cryptexes/OS/usr/lib/swift/Telemetry.framework/Telemetry' (no such file), '/Users/yael/Library/Containers/io.playcover.PlayCover/Application
(terminated at launch; ignore backtrace)

Dyld Error Message:
  1


Thread 0 Crashed:
0   dyld                          	       0x18dd1e940 __abort_with_payload + 8
1   dyld                          	       0x18dda4e4c abort_with_payload_wrapper_internal + 104
2   dyld                          	       0x18dda4e80 abort_with_payload + 16
3   dyld                          	       0x18dd27640 dyld4::halt(char const*, dyld4::StructuredError const*) + 312
4   dyld                          	       0x18dd23430 dyld4::prepare(dyld4::APIs&, mach_o::Header const*) + 3840
5   dyld                          	       0x18dd21d04 start + 7104


Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x0000000000000006   x1: 0x0000000000000001   x2: 0x000000016f8ce400   x3: 0x00000000000000a7
    x4: 0x000000016f8ce000   x5: 0x0000000000000000   x6: 0x0000000000000000   x7: 0x0000000000000000
    x8: 0x0000000000000020   x9: 0x8a3058c1ade300bc  x10: 0x0000000000001fb0  x11: 0x00000001fa8000a0
   x12: 0x0000000000020000  x13: 0x000000018dd19000  x14: 0x0000000000000001  x15: 0x0000000000000055
   x16: 0x0000000000000209  x17: 0xcadd00016f8cdcf8  x18: 0x0000000000000000  x19: 0x0000000000000000
   x20: 0x000000016f8ce000  x21: 0x00000000000000a7  x22: 0x000000016f8ce400  x23: 0x0000000000000001
   x24: 0x0000000000000006  x25: 0x000000001f070004  x26: 0x0000000000000000  x27: 0x000000016f8cee78
   x28: 0x0000000000000000   fp: 0x000000016f8cdfd0   lr: 0x000000018dda4e4c
    sp: 0x000000016f8cdf90   pc: 0x000000018dd1e940 cpsr: 0x80001000
   far: 0x0000000000000000  esr: 0x56000080 (Syscall)

Binary Images:
       0x100530000 -        0x1107fffff com.miHoYo.GenshinImpact (6.1.0) <f66e8745-dfa6-3147-a2d1-e6c0acb2f4db> /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.miHoYo.GenshinImpact.app/GenshinImpact
       0x18dd19000 -        0x18ddb7f73 dyld (*) <abfd3247-50ac-3c8e-b72a-83710166e982> /usr/lib/dyld
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=856.7M resident=0K(0%) swapped_out_or_unallocated=856.7M(100%)
Writable regions: Total=18.6M written=112K(1%) resident=112K(1%) swapped_out=0K(0%) unallocated=18.5M(99%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
STACK GUARD                       56.0M        1 
Stack                             8176K        1 
__DATA                            33.0M        3 
__DATA_CONST                        30K        1 
__DATA_DIRTY                        14K        1 
__LINKEDIT                       597.2M        2 
__LLVM_COV                         256K        1 
__TEXT                           259.4M        2 
__TPRO_CONST                       128K        1 
dyld private memory                 16K        1 
page table in kernel               112K        1 
===========                     =======  ======= 
TOTAL                            954.2M       15 


-----------
Full Report
-----------

{"app_name":"GenshinImpact","timestamp":"2025-10-27 23:30:59.00 +0100","app_version":"6.1.0","slice_uuid":"f66e8745-dfa6-3147-a2d1-e6c0acb2f4db","build_version":"1080","platform":6,"bundleID":"com.miHoYo.GenshinImpact","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 26.0.1 (25A362)","roots_installed":0,"name":"GenshinImpact","incident_id":"C1D0D66F-1C10-4868-9829-B753A21D19C7"}
{
  "uptime" : 1000,
  "procRole" : "Default",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "MacBookAir10,1",
  "coalitionID" : 1895,
  "osVersion" : {
    "train" : "macOS 26.0.1",
    "build" : "25A362",
    "releaseType" : "User"
  },
  "captureTime" : "2025-10-27 23:30:59.6231 +0100",
  "codeSigningMonitor" : 1,
  "incident" : "C1D0D66F-1C10-4868-9829-B753A21D19C7",
  "pid" : 2172,
  "translated" : false,
  "cpuType" : "ARM-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2025-10-27 23:30:59.5867 +0100",
  "procStartAbsTime" : 24656977586,
  "procExitAbsTime" : 24657841886,
  "procName" : "GenshinImpact",
  "procPath" : "\/Users\/USER\/*\/Genshin Impact.app\/GenshinImpact",
  "bundleInfo" : {"CFBundleShortVersionString":"6.1.0","CFBundleVersion":"1080","CFBundleIdentifier":"com.miHoYo.GenshinImpact","DTAppStoreToolsBuild":"17A323"},
  "storeInfo" : {"deviceIdentifierForVendor":"E30BA8C0-D2B6-59FA-8FA1-696B72FC8B6A","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.miHoYo.GenshinImpact",
  "crashReporterKey" : "932D9974-D38D-8B12-35DE-8F32714BFA97",
  "developerMode" : 1,
  "bootProgressRegister" : "0x2f000000",
  "codeSigningID" : "com.miHoYo.GenshinImpact",
  "codeSigningTeamID" : "",
  "codeSigningFlags" : 570444289,
  "codeSigningValidationCategory" : 1,
  "codeSigningTrustLevel" : 4294967295,
  "codeSigningAuxiliaryInfo" : 288230376151711744,
  "instructionByteStream" : {"beforePC":"eAAAALwAAAAoAQAAcAAAAAABAABoAAAAGAEAADgBAAAwQYDSARAA1A==","atPC":"AwEAVH8jA9X9e7+p\/QMAkRb1\/5e\/AwCR\/XvBqP8PX9bAA1\/WEC2A0g=="},
  "bootSessionUUID" : "D24AF114-AE23-4EAF-8313-E2F1F199A4A4",
  "fatalDyldError" : 1,
  "sip" : "disabled",
  "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
  "termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: @rpath\/Telemetry.framework\/Telemetry","Referenced from: <F66E8745-DFA6-3147-A2D1-E6C0ACB2F4DB> \/Users\/USER\/Library\/Containers\/io.playcover.PlayCover\/*\/com.miHoYo.GenshinImpact.app\/GenshinImpact","Reason: tried: '\/usr\/lib\/swift\/Telemetry.framework\/Telemetry' (no such file, not in dyld cache), '\/System\/Volumes\/Preboot\/Cryptexes\/OS\/usr\/lib\/swift\/Telemetry.framework\/Telemetry' (no such file), '\/Users\/yael\/Library\/Containers\/io.playcover.PlayCover\/Applications\/com.miHoYo.GenshinImpact.app\/Frameworks\/Telemetry.framework\/Telemetry' (mach-o file (\/Users\/yael\/Library\/Containers\/io.playcover.PlayCover\/Applications\/com.miHoYo.GenshinImpact.app\/Frameworks\/Telemetry.framework\/Telemetry), but incompatible platform (have 'iOS', need 'macCatalyst')), '\/usr\/lib\/swift\/Telemetry.framework\/Telemetry' (no such file, not in dyld cache), '\/System\/Volumes\/Preboot\/Cryptexes\/OS\/usr\/lib\/swift\/Telemetry.framework\/Telemetry' (no such file), '\/Users\/yael\/Library\/Containers\/io.playcover.PlayCover\/Application"]},
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":32449,"threadState":{"x":[{"value":6},{"value":1},{"value":6166471680},{"value":167},{"value":6166470656},{"value":0},{"value":0},{"value":0},{"value":32},{"value":9957556364985434300},{"value":8112},{"value":8497660064},{"value":131072},{"value":6674288640},{"value":1},{"value":85},{"value":521},{"value":14617839971680967928},{"value":0},{"value":0},{"value":6166470656},{"value":167},{"value":6166471680},{"value":1},{"value":6},{"value":520552452},{"value":0},{"value":6166474360},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":6674861644},"cpsr":{"value":2147487744},"fp":{"value":6166470608},"sp":{"value":6166470544},"esr":{"value":1442840704,"description":"(Syscall)"},"pc":{"value":6674311488,"matchesCrashFrame":1},"far":{"value":0}},"frames":[{"imageOffset":22848,"symbol":"__abort_with_payload","symbolLocation":8,"imageIndex":1},{"imageOffset":573004,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":104,"imageIndex":1},{"imageOffset":573056,"symbol":"abort_with_payload","symbolLocation":16,"imageIndex":1},{"imageOffset":58944,"symbol":"dyld4::halt(char const*, dyld4::StructuredError const*)","symbolLocation":312,"imageIndex":1},{"imageOffset":42032,"symbol":"dyld4::prepare(dyld4::APIs&, mach_o::Header const*)","symbolLocation":3840,"imageIndex":1},{"imageOffset":36100,"symbol":"start","symbolLocation":7104,"imageIndex":1}]}],
  "usedImages" : [
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 4300406784,
    "CFBundleShortVersionString" : "6.1.0",
    "CFBundleIdentifier" : "com.miHoYo.GenshinImpact",
    "size" : 271384576,
    "uuid" : "f66e8745-dfa6-3147-a2d1-e6c0acb2f4db",
    "path" : "\/Users\/USER\/Library\/Containers\/io.playcover.PlayCover\/*\/com.miHoYo.GenshinImpact.app\/GenshinImpact",
    "name" : "GenshinImpact",
    "CFBundleVersion" : "1080"
  },
  {
    "source" : "P",
    "arch" : "arm64e",
    "base" : 6674288640,
    "size" : 651124,
    "uuid" : "abfd3247-50ac-3c8e-b72a-83710166e982",
    "path" : "\/usr\/lib\/dyld",
    "name" : "dyld"
  },
  {
    "size" : 0,
    "source" : "A",
    "base" : 0,
    "uuid" : "00000000-0000-0000-0000-000000000000"
  }
],
  "sharedCache" : {
  "base" : 6673219584,
  "size" : 5557583872,
  "uuid" : "4300eabe-4963-34ab-a648-3d68753cf4e1"
},
  "vmSummary" : "ReadOnly portion of Libraries: Total=856.7M resident=0K(0%) swapped_out_or_unallocated=856.7M(100%)\nWritable regions: Total=18.6M written=112K(1%) resident=112K(1%) swapped_out=0K(0%) unallocated=18.5M(99%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nSTACK GUARD                       56.0M        1 \nStack                             8176K        1 \n__DATA                            33.0M        3 \n__DATA_CONST                        30K        1 \n__DATA_DIRTY                        14K        1 \n__LINKEDIT                       597.2M        2 \n__LLVM_COV                         256K        1 \n__TEXT                           259.4M        2 \n__TPRO_CONST                       128K        1 \ndyld private memory                 16K        1 \npage table in kernel               112K        1 \n===========                     =======  ======= \nTOTAL                            954.2M       15 \n",
  "legacyInfo" : {
  "threadTriggered" : {

  }
},
  "logWritingSignature" : "14ffd436202b54221c23790c8916bdbdc60d0883",
  "trialInfo" : {
  "rollouts" : [
    {
      "rolloutId" : "63508950b3714d3622fc77f7",
      "factorPackIds" : [
        "6526e111d0c9ce2f459b54a8"
      ],
      "deploymentId" : 240000015
    },
    {
      "rolloutId" : "63f9578e238e7b23a1f3030a",
      "factorPackIds" : [

      ],
      "deploymentId" : 240000005
    }
  ],
  "experiments" : [

  ]
}
}

Model: MacBookAir10,1, BootROM 13822.1.2, proc 8:4:4 processors, 8 GB, SMC 
Graphics: Apple M1, Apple M1, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Memory Module: LPDDR4, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Jul 11 2025 19:42:21 version 18.20.480.0.7.8.186 FWID 01-6e662c81
IO80211_driverkit-1525.88 "IO80211_driverkit-1525.88" Aug  6 2025 21:19:03
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Thunderbolt Bus: MacBook Air, Apple Inc.
Thunderbolt Bus: MacBook Air, Apple Inc.

What version of PlayCover are you using?

Nightly/beta (please specify build number)

What version of macOS are you using?

Other (please specify)

Issue Language

Yes my issue is written in English

Originally created by @rxchvszhck-del on GitHub (Oct 27, 2025). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/2014 ### Describe the bug When I open Genshin Impact app, this message appear: "Genshin Impact cannot be opened because of a problem. Check with the developer to make sure Genshin Impact works with this version of macOS. You may need to reinstall the application. Be sure to install any available updates for the application and macOS. Click Report to see more detailed information and send a report to Apple." The app does not launch, every time I double click the message appear. I currently use Mac taohe Version 26.0.1 ### Steps to reproduce I downloaded Playcover nightly, then the IPA on decrypt.day. After downloading, I dragged it to playcover, waited and launched the app. I did the same with 3 different IPA. ### Expected behaviour I expected the game to launch properly so I could start to download the ressources and play. ### Crash log ```shell ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: GenshinImpact [2172] Path: /Users/USER/*/Genshin Impact.app/GenshinImpact Identifier: com.miHoYo.GenshinImpact Version: 6.1.0 (1080) AppStoreTools: 17A323 Code Type: ARM-64 (Native) Role: Default Parent Process: launchd [1] Coalition: com.miHoYo.GenshinImpact [1895] User ID: 501 Date/Time: 2025-10-27 23:30:59.6231 +0100 Launch Time: 2025-10-27 23:30:59.5867 +0100 Hardware Model: MacBookAir10,1 OS Version: macOS 26.0.1 (25A362) Release Type: User Crash Reporter Key: 932D9974-D38D-8B12-35DE-8F32714BFA97 Incident Identifier: C1D0D66F-1C10-4868-9829-B753A21D19C7 Time Awake Since Boot: 1000 seconds System Integrity Protection: disabled Triggered by Thread: 0 Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Termination Reason: Namespace DYLD, Code 1, Library missing Library not loaded: @rpath/Telemetry.framework/Telemetry Referenced from: <F66E8745-DFA6-3147-A2D1-E6C0ACB2F4DB> /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.miHoYo.GenshinImpact.app/GenshinImpact Reason: tried: '/usr/lib/swift/Telemetry.framework/Telemetry' (no such file, not in dyld cache), '/System/Volumes/Preboot/Cryptexes/OS/usr/lib/swift/Telemetry.framework/Telemetry' (no such file), '/Users/yael/Library/Containers/io.playcover.PlayCover/Applications/com.miHoYo.GenshinImpact.app/Frameworks/Telemetry.framework/Telemetry' (mach-o file (/Users/yael/Library/Containers/io.playcover.PlayCover/Applications/com.miHoYo.GenshinImpact.app/Frameworks/Telemetry.framework/Telemetry), but incompatible platform (have 'iOS', need 'macCatalyst')), '/usr/lib/swift/Telemetry.framework/Telemetry' (no such file, not in dyld cache), '/System/Volumes/Preboot/Cryptexes/OS/usr/lib/swift/Telemetry.framework/Telemetry' (no such file), '/Users/yael/Library/Containers/io.playcover.PlayCover/Application (terminated at launch; ignore backtrace) Dyld Error Message: 1 Thread 0 Crashed: 0 dyld 0x18dd1e940 __abort_with_payload + 8 1 dyld 0x18dda4e4c abort_with_payload_wrapper_internal + 104 2 dyld 0x18dda4e80 abort_with_payload + 16 3 dyld 0x18dd27640 dyld4::halt(char const*, dyld4::StructuredError const*) + 312 4 dyld 0x18dd23430 dyld4::prepare(dyld4::APIs&, mach_o::Header const*) + 3840 5 dyld 0x18dd21d04 start + 7104 Thread 0 crashed with ARM Thread State (64-bit): x0: 0x0000000000000006 x1: 0x0000000000000001 x2: 0x000000016f8ce400 x3: 0x00000000000000a7 x4: 0x000000016f8ce000 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000000000 x8: 0x0000000000000020 x9: 0x8a3058c1ade300bc x10: 0x0000000000001fb0 x11: 0x00000001fa8000a0 x12: 0x0000000000020000 x13: 0x000000018dd19000 x14: 0x0000000000000001 x15: 0x0000000000000055 x16: 0x0000000000000209 x17: 0xcadd00016f8cdcf8 x18: 0x0000000000000000 x19: 0x0000000000000000 x20: 0x000000016f8ce000 x21: 0x00000000000000a7 x22: 0x000000016f8ce400 x23: 0x0000000000000001 x24: 0x0000000000000006 x25: 0x000000001f070004 x26: 0x0000000000000000 x27: 0x000000016f8cee78 x28: 0x0000000000000000 fp: 0x000000016f8cdfd0 lr: 0x000000018dda4e4c sp: 0x000000016f8cdf90 pc: 0x000000018dd1e940 cpsr: 0x80001000 far: 0x0000000000000000 esr: 0x56000080 (Syscall) Binary Images: 0x100530000 - 0x1107fffff com.miHoYo.GenshinImpact (6.1.0) <f66e8745-dfa6-3147-a2d1-e6c0acb2f4db> /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.miHoYo.GenshinImpact.app/GenshinImpact 0x18dd19000 - 0x18ddb7f73 dyld (*) <abfd3247-50ac-3c8e-b72a-83710166e982> /usr/lib/dyld 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ??? External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=856.7M resident=0K(0%) swapped_out_or_unallocated=856.7M(100%) Writable regions: Total=18.6M written=112K(1%) resident=112K(1%) swapped_out=0K(0%) unallocated=18.5M(99%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= STACK GUARD 56.0M 1 Stack 8176K 1 __DATA 33.0M 3 __DATA_CONST 30K 1 __DATA_DIRTY 14K 1 __LINKEDIT 597.2M 2 __LLVM_COV 256K 1 __TEXT 259.4M 2 __TPRO_CONST 128K 1 dyld private memory 16K 1 page table in kernel 112K 1 =========== ======= ======= TOTAL 954.2M 15 ----------- Full Report ----------- {"app_name":"GenshinImpact","timestamp":"2025-10-27 23:30:59.00 +0100","app_version":"6.1.0","slice_uuid":"f66e8745-dfa6-3147-a2d1-e6c0acb2f4db","build_version":"1080","platform":6,"bundleID":"com.miHoYo.GenshinImpact","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 26.0.1 (25A362)","roots_installed":0,"name":"GenshinImpact","incident_id":"C1D0D66F-1C10-4868-9829-B753A21D19C7"} { "uptime" : 1000, "procRole" : "Default", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "MacBookAir10,1", "coalitionID" : 1895, "osVersion" : { "train" : "macOS 26.0.1", "build" : "25A362", "releaseType" : "User" }, "captureTime" : "2025-10-27 23:30:59.6231 +0100", "codeSigningMonitor" : 1, "incident" : "C1D0D66F-1C10-4868-9829-B753A21D19C7", "pid" : 2172, "translated" : false, "cpuType" : "ARM-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2025-10-27 23:30:59.5867 +0100", "procStartAbsTime" : 24656977586, "procExitAbsTime" : 24657841886, "procName" : "GenshinImpact", "procPath" : "\/Users\/USER\/*\/Genshin Impact.app\/GenshinImpact", "bundleInfo" : {"CFBundleShortVersionString":"6.1.0","CFBundleVersion":"1080","CFBundleIdentifier":"com.miHoYo.GenshinImpact","DTAppStoreToolsBuild":"17A323"}, "storeInfo" : {"deviceIdentifierForVendor":"E30BA8C0-D2B6-59FA-8FA1-696B72FC8B6A","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.miHoYo.GenshinImpact", "crashReporterKey" : "932D9974-D38D-8B12-35DE-8F32714BFA97", "developerMode" : 1, "bootProgressRegister" : "0x2f000000", "codeSigningID" : "com.miHoYo.GenshinImpact", "codeSigningTeamID" : "", "codeSigningFlags" : 570444289, "codeSigningValidationCategory" : 1, "codeSigningTrustLevel" : 4294967295, "codeSigningAuxiliaryInfo" : 288230376151711744, "instructionByteStream" : {"beforePC":"eAAAALwAAAAoAQAAcAAAAAABAABoAAAAGAEAADgBAAAwQYDSARAA1A==","atPC":"AwEAVH8jA9X9e7+p\/QMAkRb1\/5e\/AwCR\/XvBqP8PX9bAA1\/WEC2A0g=="}, "bootSessionUUID" : "D24AF114-AE23-4EAF-8313-E2F1F199A4A4", "fatalDyldError" : 1, "sip" : "disabled", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"}, "termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: @rpath\/Telemetry.framework\/Telemetry","Referenced from: <F66E8745-DFA6-3147-A2D1-E6C0ACB2F4DB> \/Users\/USER\/Library\/Containers\/io.playcover.PlayCover\/*\/com.miHoYo.GenshinImpact.app\/GenshinImpact","Reason: tried: '\/usr\/lib\/swift\/Telemetry.framework\/Telemetry' (no such file, not in dyld cache), '\/System\/Volumes\/Preboot\/Cryptexes\/OS\/usr\/lib\/swift\/Telemetry.framework\/Telemetry' (no such file), '\/Users\/yael\/Library\/Containers\/io.playcover.PlayCover\/Applications\/com.miHoYo.GenshinImpact.app\/Frameworks\/Telemetry.framework\/Telemetry' (mach-o file (\/Users\/yael\/Library\/Containers\/io.playcover.PlayCover\/Applications\/com.miHoYo.GenshinImpact.app\/Frameworks\/Telemetry.framework\/Telemetry), but incompatible platform (have 'iOS', need 'macCatalyst')), '\/usr\/lib\/swift\/Telemetry.framework\/Telemetry' (no such file, not in dyld cache), '\/System\/Volumes\/Preboot\/Cryptexes\/OS\/usr\/lib\/swift\/Telemetry.framework\/Telemetry' (no such file), '\/Users\/yael\/Library\/Containers\/io.playcover.PlayCover\/Application"]}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : [{"triggered":true,"id":32449,"threadState":{"x":[{"value":6},{"value":1},{"value":6166471680},{"value":167},{"value":6166470656},{"value":0},{"value":0},{"value":0},{"value":32},{"value":9957556364985434300},{"value":8112},{"value":8497660064},{"value":131072},{"value":6674288640},{"value":1},{"value":85},{"value":521},{"value":14617839971680967928},{"value":0},{"value":0},{"value":6166470656},{"value":167},{"value":6166471680},{"value":1},{"value":6},{"value":520552452},{"value":0},{"value":6166474360},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":6674861644},"cpsr":{"value":2147487744},"fp":{"value":6166470608},"sp":{"value":6166470544},"esr":{"value":1442840704,"description":"(Syscall)"},"pc":{"value":6674311488,"matchesCrashFrame":1},"far":{"value":0}},"frames":[{"imageOffset":22848,"symbol":"__abort_with_payload","symbolLocation":8,"imageIndex":1},{"imageOffset":573004,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":104,"imageIndex":1},{"imageOffset":573056,"symbol":"abort_with_payload","symbolLocation":16,"imageIndex":1},{"imageOffset":58944,"symbol":"dyld4::halt(char const*, dyld4::StructuredError const*)","symbolLocation":312,"imageIndex":1},{"imageOffset":42032,"symbol":"dyld4::prepare(dyld4::APIs&, mach_o::Header const*)","symbolLocation":3840,"imageIndex":1},{"imageOffset":36100,"symbol":"start","symbolLocation":7104,"imageIndex":1}]}], "usedImages" : [ { "source" : "P", "arch" : "arm64", "base" : 4300406784, "CFBundleShortVersionString" : "6.1.0", "CFBundleIdentifier" : "com.miHoYo.GenshinImpact", "size" : 271384576, "uuid" : "f66e8745-dfa6-3147-a2d1-e6c0acb2f4db", "path" : "\/Users\/USER\/Library\/Containers\/io.playcover.PlayCover\/*\/com.miHoYo.GenshinImpact.app\/GenshinImpact", "name" : "GenshinImpact", "CFBundleVersion" : "1080" }, { "source" : "P", "arch" : "arm64e", "base" : 6674288640, "size" : 651124, "uuid" : "abfd3247-50ac-3c8e-b72a-83710166e982", "path" : "\/usr\/lib\/dyld", "name" : "dyld" }, { "size" : 0, "source" : "A", "base" : 0, "uuid" : "00000000-0000-0000-0000-000000000000" } ], "sharedCache" : { "base" : 6673219584, "size" : 5557583872, "uuid" : "4300eabe-4963-34ab-a648-3d68753cf4e1" }, "vmSummary" : "ReadOnly portion of Libraries: Total=856.7M resident=0K(0%) swapped_out_or_unallocated=856.7M(100%)\nWritable regions: Total=18.6M written=112K(1%) resident=112K(1%) swapped_out=0K(0%) unallocated=18.5M(99%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \n__DATA 33.0M 3 \n__DATA_CONST 30K 1 \n__DATA_DIRTY 14K 1 \n__LINKEDIT 597.2M 2 \n__LLVM_COV 256K 1 \n__TEXT 259.4M 2 \n__TPRO_CONST 128K 1 \ndyld private memory 16K 1 \npage table in kernel 112K 1 \n=========== ======= ======= \nTOTAL 954.2M 15 \n", "legacyInfo" : { "threadTriggered" : { } }, "logWritingSignature" : "14ffd436202b54221c23790c8916bdbdc60d0883", "trialInfo" : { "rollouts" : [ { "rolloutId" : "63508950b3714d3622fc77f7", "factorPackIds" : [ "6526e111d0c9ce2f459b54a8" ], "deploymentId" : 240000015 }, { "rolloutId" : "63f9578e238e7b23a1f3030a", "factorPackIds" : [ ], "deploymentId" : 240000005 } ], "experiments" : [ ] } } Model: MacBookAir10,1, BootROM 13822.1.2, proc 8:4:4 processors, 8 GB, SMC Graphics: Apple M1, Apple M1, Built-In Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online Memory Module: LPDDR4, Hynix AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Jul 11 2025 19:42:21 version 18.20.480.0.7.8.186 FWID 01-6e662c81 IO80211_driverkit-1525.88 "IO80211_driverkit-1525.88" Aug 6 2025 21:19:03 AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 Thunderbolt Bus: MacBook Air, Apple Inc. Thunderbolt Bus: MacBook Air, Apple Inc. ``` ### What version of PlayCover are you using? Nightly/beta (please specify build number) ### What version of macOS are you using? Other (please specify) ### Issue Language - [x] Yes my issue is written in English

kerem

2026-03-03 19:05:56 +03:00

closed this issue
added the
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kerem commented

2026-03-03 19:05:58 +03:00

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@lxynmnsr commented on GitHub (Oct 29, 2025):

had the same issue, finally found the solution:

1- use the following command to delete genshin fully:
rm -rf ~/Library/Containers/io.playcover.PlayCover/Applications/com.miHoYo.GenshinImpact.app

then, reinstall the ipa onto playcover, should work

@lxynmnsr commented on GitHub (Oct 29, 2025): had the same issue, finally found the solution: 1- use the following command to delete genshin fully: `rm -rf ~/Library/Containers/io.playcover.PlayCover/Applications/com.miHoYo.GenshinImpact.app` then, reinstall the ipa onto playcover, should work

kerem referenced this issue

2026-03-03 19:09:18 +03:00

[PR #1333] [MERGED] fix xcode archive shows in "Other items" #1853