[GH-ISSUE #2006] [Bug]: Stella Sora crashing shortly after launch #1328

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opened 2026-03-03 19:05:53 +03:00 by kerem · 18 comments
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Originally created by @ozozozzz on GitHub (Oct 20, 2025).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/2006

Describe the bug

On a fresh install of the Stella Sora game, crashes within a few minutes.

Sequoia 15.5

Steps to reproduce

-load ipa into Playcover
-crash after a few minutes

Expected behaviour

no crashes

Crash log

https://gist.github.com/ozozozzz/c29fed95609bf670ebd6d6aec2b25c2f

What version of PlayCover are you using?

3.1.0

What version of macOS are you using?

Other (please specify)

Issue Language

  • Yes my issue is written in English
Originally created by @ozozozzz on GitHub (Oct 20, 2025). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/2006 ### Describe the bug On a fresh install of the Stella Sora game, crashes within a few minutes. Sequoia 15.5 ### Steps to reproduce -load ipa into Playcover -crash after a few minutes ### Expected behaviour no crashes ### Crash log ```shell https://gist.github.com/ozozozzz/c29fed95609bf670ebd6d6aec2b25c2f ``` ### What version of PlayCover are you using? 3.1.0 ### What version of macOS are you using? Other (please specify) ### Issue Language - [x] Yes my issue is written in English
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@kyrie25 commented on GitHub (Oct 20, 2025):

Try enabling Insert Introspection libraries in the app settings and see if it worked for you
Tested on 3.1.0 Nightly (1245), macOS Tahoe 26.0.1

Image
<!-- gh-comment-id:3420909087 --> @kyrie25 commented on GitHub (Oct 20, 2025): Try enabling `Insert Introspection libraries` in the app settings and see if it worked for you Tested on 3.1.0 Nightly (1245), macOS Tahoe 26.0.1 <img width="1440" height="872" alt="Image" src="https://github.com/user-attachments/assets/65013f28-251e-49d2-8149-fa1abf688ebd" />
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@ghdic commented on GitHub (Oct 20, 2025):

@kyrie25 I tried setting it to the same environment as you, but it still crashes after a few minutes from m2 pro

<!-- gh-comment-id:3421736045 --> @ghdic commented on GitHub (Oct 20, 2025): @kyrie25 I tried setting it to the same environment as you, but it still crashes after a few minutes from m2 pro
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@pan0001 commented on GitHub (Oct 20, 2025):

same im m2 macbook air

<!-- gh-comment-id:3421827535 --> @pan0001 commented on GitHub (Oct 20, 2025): same im m2 macbook air
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@pan0001 commented on GitHub (Oct 20, 2025):

gmae will not display anything after crash

Image
<!-- gh-comment-id:3422112931 --> @pan0001 commented on GitHub (Oct 20, 2025): gmae will not display anything after crash <img width="1481" height="826" alt="Image" src="https://github.com/user-attachments/assets/f5191d80-d520-4863-9f66-41a5f8052b1b" />
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@kyrie25 commented on GitHub (Oct 20, 2025):

@kyrie25 I tried setting it to the same environment as you, but it still crashes after a few minutes from m2 pro

@ghdic Did you try their latest nightly build? They might have fixed relevant issues

Tested again on 3.1.0 Nightly (1266), M1 Macbook Air, macOS Tahoe 26.0.1, no crashes after a few auto runs

Image
<!-- gh-comment-id:3422385374 --> @kyrie25 commented on GitHub (Oct 20, 2025): > [@kyrie25](https://github.com/kyrie25) I tried setting it to the same environment as you, but it still crashes after a few minutes from m2 pro @ghdic Did you try their latest nightly build? They might have fixed relevant issues Tested again on [3.1.0 Nightly (1266)](https://github.com/PlayCover/PlayCover/actions/runs/18507948186), M1 Macbook Air, macOS Tahoe 26.0.1, no crashes after a few auto runs <img width="1338" height="837" alt="Image" src="https://github.com/user-attachments/assets/35e78c81-3050-44c2-b9e0-d54ca1b041fb" />
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@Brawl345 commented on GitHub (Oct 20, 2025):

Can confirm the Nightly above works for me without crashes on my M1 Max Macbook Pro. I didn't change any settings (not even Insert Introspection libraries), just install & go. On macOS Sonoma 14.7.7.

<!-- gh-comment-id:3422748171 --> @Brawl345 commented on GitHub (Oct 20, 2025): Can confirm the Nightly above works for me without crashes on my M1 Max Macbook Pro. I didn't change any settings (not even Insert Introspection libraries), just install & go. On macOS Sonoma 14.7.7.
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@deki-haibane commented on GitHub (Oct 20, 2025):

Keep crashing after startup on MacOS 26.1 DB4(M1MaxMBP 32GB model).
It happens whether I insert the Introspection library or not.
PlayCover is 3.1.0 (1266).

<!-- gh-comment-id:3423449527 --> @deki-haibane commented on GitHub (Oct 20, 2025): Keep crashing after startup on MacOS 26.1 DB4(M1MaxMBP 32GB model). It happens whether I insert the Introspection library or not. PlayCover is 3.1.0 (1266).
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@pan0001 commented on GitHub (Oct 20, 2025):

withmean is Mac os problem?

<!-- gh-comment-id:3423808258 --> @pan0001 commented on GitHub (Oct 20, 2025): withmean is Mac os problem?
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@ghdic commented on GitHub (Oct 21, 2025):

@kyrie25
Yes, even with the nightly mode you provided, the crash still occurs.
Here's a video of the crush
To explain the phenomenon specifically, when I launch the game and enter the game,
the CPU and GPU core usage and temperature rise sharply.
Even if I leave it alone, it crashes and the app closes after a few seconds.
I think this is an anomaly, because it doesn't take up that much usage when playing Genshin Impact.

ERROR LOG

<!-- gh-comment-id:3424289457 --> @ghdic commented on GitHub (Oct 21, 2025): @kyrie25 Yes, even with the nightly mode you provided, the crash still occurs. [Here's a video of the crush](https://youtu.be/OBGS902bZbY) To explain the phenomenon specifically, when I launch the game and enter the game, the CPU and GPU core usage and temperature rise sharply. Even if I leave it alone, it crashes and the app closes after a few seconds. I think this is an anomaly, because it doesn't take up that much usage when playing Genshin Impact. [ERROR LOG](https://gist.github.com/ghdic/5d190602f4422ecc47987442a08412d4)
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@ozozozzz commented on GitHub (Oct 21, 2025):

ive just updated my system from Sequoia 15.5 to 15.7.1 and it appears to be stable now. just wanted to add this incase anyone else forgot to even consider this like me haha

<!-- gh-comment-id:3425292643 --> @ozozozzz commented on GitHub (Oct 21, 2025): ive just updated my system from Sequoia 15.5 to 15.7.1 and it appears to be stable now. just wanted to add this incase anyone else forgot to even consider this like me haha
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@knightroo commented on GitHub (Oct 21, 2025):

reposting a fix that worked for me from discord

I had to make sure my macbook was on the newest version (it wasn't), playcover was already updated. Then in playcover settings i changed it in Graphics to Ipad pro 13 inch m4, 1080p, and then in Misc to public.app-catagory.games and that seemed to fix the issue of it crashing after a minute

was already on latest sequoia and it was still crashing until i applied the other settings mentioned.

<!-- gh-comment-id:3425597852 --> @knightroo commented on GitHub (Oct 21, 2025): reposting a fix that worked for me from discord > I had to make sure my macbook was on the newest version (it wasn't), playcover was already updated. Then in playcover settings i changed it in Graphics to Ipad pro 13 inch m4, 1080p, and then in Misc to public.app-catagory.games and that seemed to fix the issue of it crashing after a minute was already on latest sequoia and it was still crashing until i applied the other settings mentioned.
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@QKhanhGT6 commented on GitHub (Oct 22, 2025):

I also have this issue. Currently using Mac Pro M2. Already update my OS from Sequoia 15.6 to 15.7.1. Have already tried changing to public.app-catagory.games in Misc + Graphics to Ipad pro 13 inch m4 + enabling Insert Introspection libraries but no luck

<!-- gh-comment-id:3431115593 --> @QKhanhGT6 commented on GitHub (Oct 22, 2025): I also have this issue. Currently using Mac Pro M2. Already update my OS from Sequoia 15.6 to 15.7.1. Have already tried changing to public.app-catagory.games in Misc + Graphics to Ipad pro 13 inch m4 + enabling Insert Introspection libraries but no luck
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@georgecolld-spec commented on GitHub (Oct 22, 2025):

I’ve finally managed to get Genshin Impact running again on macOS 15 (Tahoe / 26.0.1). This will work for any game ig.
The key was how you uninstall the app — you don’t need to manually delete folders.

Here’s exactly what worked for me:
1. Reboot your Mac before doing anything.
2. In PlayCover, right-click the game → Uninstall App.
3. In the uninstall dialog, I selected only these checkboxes:
Remove Settings
Remove Entitlements
Remove PlayChain
Uncheck Remove Clear Data
Uncheck Remove KeyMapping
4. Confirm the uninstall.
→ This removes corrupted configs but keeps your game data and keymaps safe.
5. Re-add your Genshin .IPA to PlayCover.
6. (Optional) Reboot again — then launch the game.

💡 You don’t need to enable “Insert Introspection Libraries” or any other special flags.

Tested on:
• macOS 15.0 (26.0.1, Tahoe)
• PlayCover Nightly 1266
https://github.com/PlayCover/PlayCover/actions/runs/18507948186
• Genshin Impact (latest decrypted .IPA)

After doing this, the game starts perfectly

<!-- gh-comment-id:3433951724 --> @georgecolld-spec commented on GitHub (Oct 22, 2025): I’ve finally managed to get Genshin Impact running again on macOS 15 (Tahoe / 26.0.1). This will work for any game ig. The key was how you uninstall the app — you don’t need to manually delete folders. Here’s exactly what worked for me: 1. Reboot your Mac before doing anything. 2. In PlayCover, right-click the game → Uninstall App. 3. In the uninstall dialog, I selected only these checkboxes: • ✅ Remove Settings • ✅ Remove Entitlements • ✅ Remove PlayChain • ⛔ Uncheck Remove Clear Data • ⛔ Uncheck Remove KeyMapping 4. Confirm the uninstall. → This removes corrupted configs but keeps your game data and keymaps safe. 5. Re-add your Genshin .IPA to PlayCover. 6. (Optional) Reboot again — then launch the game. 💡 You don’t need to enable “Insert Introspection Libraries” or any other special flags. Tested on: • macOS 15.0 (26.0.1, Tahoe) • PlayCover Nightly 1266 https://github.com/PlayCover/PlayCover/actions/runs/18507948186 • Genshin Impact (latest decrypted .IPA) After doing this, the game starts perfectly
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@DATAdotPDF commented on GitHub (Oct 28, 2025):

"> I’ve finally managed to get Genshin Impact running again on macOS 15 (Tahoe / 26.0.1). This will work for any game ig. The key was how you uninstall the app — you don’t need to manually delete folders.

Here’s exactly what worked for me: 1. Reboot your Mac before doing anything. 2. In PlayCover, right-click the game → Uninstall App. 3. In the uninstall dialog, I selected only these checkboxes: • Remove Settings • Remove Entitlements • Remove PlayChain • Uncheck Remove Clear Data • Uncheck Remove KeyMapping 4. Confirm the uninstall. → This removes corrupted configs but keeps your game data and keymaps safe. 5. Re-add your Genshin .IPA to PlayCover. 6. (Optional) Reboot again — then launch the game.

💡 You don’t need to enable “Insert Introspection Libraries” or any other special flags.

Tested on: • macOS 15.0 (26.0.1, Tahoe) • PlayCover Nightly 1266 https://github.com/PlayCover/PlayCover/actions/runs/18507948186 • Genshin Impact (latest decrypted .IPA)

After doing this, the game starts perfectly"

MacOs MacBook Pro M3 here, 18GB ram @ Sequoia 15.7.2 using nightly version of PlayCover, tried everything game runs the start of the tutorial than crashes and closes. Don't know what to do anymore :(

<!-- gh-comment-id:3456365140 --> @DATAdotPDF commented on GitHub (Oct 28, 2025): "> I’ve finally managed to get Genshin Impact running again on macOS 15 (Tahoe / 26.0.1). This will work for any game ig. The key was how you uninstall the app — you don’t need to manually delete folders. > > Here’s exactly what worked for me: 1. Reboot your Mac before doing anything. 2. In PlayCover, right-click the game → Uninstall App. 3. In the uninstall dialog, I selected only these checkboxes: • ✅ Remove Settings • ✅ Remove Entitlements • ✅ Remove PlayChain • ⛔ Uncheck Remove Clear Data • ⛔ Uncheck Remove KeyMapping 4. Confirm the uninstall. → This removes corrupted configs but keeps your game data and keymaps safe. 5. Re-add your Genshin .IPA to PlayCover. 6. (Optional) Reboot again — then launch the game. > > 💡 You don’t need to enable “Insert Introspection Libraries” or any other special flags. > > Tested on: • macOS 15.0 (26.0.1, Tahoe) • PlayCover Nightly 1266 https://github.com/PlayCover/PlayCover/actions/runs/18507948186 • Genshin Impact (latest decrypted .IPA) > > After doing this, the game starts perfectly" MacOs MacBook Pro M3 here, 18GB ram @ Sequoia 15.7.2 using nightly version of PlayCover, tried everything game runs the start of the tutorial than crashes and closes. Don't know what to do anymore :(
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@Shibidi-shibidi commented on GitHub (Nov 16, 2025):

any updates on this?

<!-- gh-comment-id:3537884056 --> @Shibidi-shibidi commented on GitHub (Nov 16, 2025): any updates on this?
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@Kienguy commented on GitHub (Dec 2, 2025):

I've been looking through my crash reports to see if anything new pops up on nightly 1317, but nothing yet. I have a UnityGfxDeviceWorker just like ghdic above when using just "Force Introspection Libraries." When turning on "Force Insert iOS Frameworks" the thread that causes the crash changes, but I haven't seen anything repeat, so it's possible that that option is making things worse.

The most interesting thing I found is that turning on "Limit Motion Sensor Update Frequency" appears to reduce the CPU usage of the app.

<!-- gh-comment-id:3599659095 --> @Kienguy commented on GitHub (Dec 2, 2025): I've been looking through my crash reports to see if anything new pops up on nightly 1317, but nothing yet. I have a UnityGfxDeviceWorker just like ghdic above when using just "Force Introspection Libraries." When turning on "Force Insert iOS Frameworks" the thread that causes the crash changes, but I haven't seen anything repeat, so it's possible that that option is making things worse. The most interesting thing I found is that turning on "Limit Motion Sensor Update Frequency" appears to reduce the CPU usage of the app.
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@Shibidi-shibidi commented on GitHub (Dec 5, 2025):

alright tell me if you find anything else i guess

<!-- gh-comment-id:3615993877 --> @Shibidi-shibidi commented on GitHub (Dec 5, 2025): alright tell me if you find anything else i guess
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@knightroo commented on GitHub (Feb 5, 2026):

game is now playable by enabling "Prevent usleep call spamming" bypass (nightly 1378) to deal with the constant crash after 1 minute.

<!-- gh-comment-id:3855836926 --> @knightroo commented on GitHub (Feb 5, 2026): game is now playable by enabling "Prevent usleep call spamming" bypass (nightly 1378) to deal with the constant crash after 1 minute.
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