[GH-ISSUE #1993] [Bug]: I downloaded efootball mobile. https://apps.apple.com/us/app/efootball/id1117270703 I opened it, and it didn't work. It just went black. Please help me.

kerem commented

2026-03-03 19:05:49 +03:00

Owner

Originally created by @ruudsea1-eng on GitHub (Oct 8, 2025).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1993

Describe the bug

I downloaded efootball mobile.
https://apps.apple.com/us/app/efootball/id1117270703
I opened it, and it didn't work. It just went black. Please help me. Thank you so much.

Steps to reproduce

I downloaded efootball mobile.
https://apps.apple.com/us/app/efootball/id1117270703
I opened it, and it didn't work. It just went black. Please help me. Thank you so much.

Expected behaviour

I downloaded efootball mobile.
https://apps.apple.com/us/app/efootball/id1117270703
I opened it, and it didn't work. It just went black. Please help me. Thank you so much.

Crash log

I downloaded efootball mobile.
https://apps.apple.com/us/app/efootball/id1117270703
I opened it, and it didn't work. It just went black. Please help me. Thank you so much.

What version of PlayCover are you using?

3.1.0

What version of macOS are you using?

Other (please specify)

Issue Language

Yes my issue is written in English

Originally created by @ruudsea1-eng on GitHub (Oct 8, 2025). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1993 ### Describe the bug I downloaded efootball mobile. https://apps.apple.com/us/app/efootball/id1117270703 I opened it, and it didn't work. It just went black. Please help me. Thank you so much. <img width="1472" height="854" alt="Image" src="https://github.com/user-attachments/assets/b34a1f8a-ed3d-4d05-abf4-db3a59d72e15" /> ### Steps to reproduce I downloaded efootball mobile. https://apps.apple.com/us/app/efootball/id1117270703 I opened it, and it didn't work. It just went black. Please help me. Thank you so much. <img width="1472" height="854" alt="Image" src="https://github.com/user-attachments/assets/76485a33-0a65-4236-9e30-6b1b127c1f30" /> ### Expected behaviour I downloaded efootball mobile. https://apps.apple.com/us/app/efootball/id1117270703 I opened it, and it didn't work. It just went black. Please help me. Thank you so much. <img width="1472" height="854" alt="Image" src="https://github.com/user-attachments/assets/940832e5-4488-47bf-916a-6233b5d4c260" /> ### Crash log ```shell I downloaded efootball mobile. https://apps.apple.com/us/app/efootball/id1117270703 I opened it, and it didn't work. It just went black. Please help me. Thank you so much. ``` ### What version of PlayCover are you using? 3.1.0 ### What version of macOS are you using? Other (please specify) ### Issue Language - [x] Yes my issue is written in English

kerem added the

bug

label

2026-03-03 19:05:49 +03:00

kerem commented

2026-03-03 19:05:49 +03:00

Author

Owner

@viatearz commented on GitHub (Oct 17, 2025):

There is something wrong with CRIWARE SonicSYNC. Disabling SonicSYNC can fix this issue.
Run this command in Terminal:

EXECUTABLE=~/Library/Containers/io.playcover.PlayCover/Applications/jp.konami.pesactionmobile.app/PESmobile
perl -e 'open F, "+<:raw", $ARGV[0] or die $!; local $/; my $d = <F>; my $i = index($d, "\x00\x00\xC0\x3D\x60\x02\x80\x3D\x00\x84\x40\xAD\x02\x8C\x41\xAD\x62\x8E\x01\xAD\x60\x86\x00\xAD\x00\x84\x42\xAD\x02\x1C\xC0\x3D"); exit 1 if $i < 0; seek F, $i - 4, 0; print F "\x1F\x00\x00\xB9"; close F;' $EXECUTABLE
codesign -fs- $EXECUTABLE --deep --preserve-metadata=entitlements

@viatearz commented on GitHub (Oct 17, 2025): There is something wrong with CRIWARE SonicSYNC. Disabling SonicSYNC can fix this issue. Run this command in Terminal: ``` bash EXECUTABLE=~/Library/Containers/io.playcover.PlayCover/Applications/jp.konami.pesactionmobile.app/PESmobile perl -e 'open F, "+<:raw", $ARGV[0] or die $!; local $/; my $d = <F>; my $i = index($d, "\x00\x00\xC0\x3D\x60\x02\x80\x3D\x00\x84\x40\xAD\x02\x8C\x41\xAD\x62\x8E\x01\xAD\x60\x86\x00\xAD\x00\x84\x42\xAD\x02\x1C\xC0\x3D"); exit 1 if $i < 0; seek F, $i - 4, 0; print F "\x1F\x00\x00\xB9"; close F;' $EXECUTABLE codesign -fs- $EXECUTABLE --deep --preserve-metadata=entitlements ```

kerem commented

2026-03-03 19:05:50 +03:00

Author

Owner

@ruudsea1-eng commented on GitHub (Oct 17, 2025):

There is something wrong with CRIWARE SonicSYNC. Disabling SonicSYNC can fix this issue. Run this command in Terminal:

EXECUTABLE=~/Library/Containers/io.playcover.PlayCover/Applications/jp.konami.pesactionmobile.app/PESmobile
perl -e 'open F, "+<:raw", ARGV[0] or die !; local $/; my $d = ; my $i = index($d, "\x00\x00\xC0\x3D\x60\x02\x80\x3D\x00\x84\x40\xAD\x02\x8C\x41\xAD\x62\x8E\x01\xAD\x60\x86\x00\xAD\x00\x84\x42\xAD\x02\x1C\xC0\x3D"); exit 1 if $i < 0; seek F, $i - 4, 0; print F "\x1F\x00\x00\xB9"; close F;' $EXECUTABLE
codesign -fs- $EXECUTABLE --deep --preserve-metadata=entitlements

Now I can enter the game and see the image, but it's stuck on the login screen.

@ruudsea1-eng commented on GitHub (Oct 17, 2025): > There is something wrong with CRIWARE SonicSYNC. Disabling SonicSYNC can fix this issue. Run this command in Terminal: > > EXECUTABLE=~/Library/Containers/io.playcover.PlayCover/Applications/jp.konami.pesactionmobile.app/PESmobile > perl -e 'open F, "+<:raw", $ARGV[0] or die $!; local $/; my $d = <F>; my $i = index($d, "\x00\x00\xC0\x3D\x60\x02\x80\x3D\x00\x84\x40\xAD\x02\x8C\x41\xAD\x62\x8E\x01\xAD\x60\x86\x00\xAD\x00\x84\x42\xAD\x02\x1C\xC0\x3D"); exit 1 if $i < 0; seek F, $i - 4, 0; print F "\x1F\x00\x00\xB9"; close F;' $EXECUTABLE > codesign -fs- $EXECUTABLE --deep --preserve-metadata=entitlements Now I can enter the game and see the image, but it's stuck on the login screen. <img width="1471" height="825" alt="Image" src="https://github.com/user-attachments/assets/206f1d9a-ff84-4db4-b0ac-a7a332084503" />

kerem commented

2026-03-03 19:05:50 +03:00

Author

Owner

@viatearz commented on GitHub (Oct 18, 2025):

There is something wrong with CRIWARE SonicSYNC. Disabling SonicSYNC can fix this issue. Run this command in Terminal:
EXECUTABLE=~/Library/Containers/io.playcover.PlayCover/Applications/jp.konami.pesactionmobile.app/PESmobile
perl -e 'open F, "+<:raw",
A
R
G
V
[
0
]
o
r
d
i
e
!; local $/; my $d = ; my $i = index($d, "\x00\x00\xC0\x3D\x60\x02\x80\x3D\x00\x84\x40\xAD\x02\x8C\x41\xAD\x62\x8E\x01\xAD\x60\x86\x00\xAD\x00\x84\x42\xAD\x02\x1C\xC0\x3D"); exit 1 if $i < 0; seek F, $i - 4, 0; print F "\x1F\x00\x00\xB9"; close F;' $EXECUTABLE
codesign -fs- $EXECUTABLE --deep --preserve-metadata=entitlements

Now I can enter the game and see the image, but it's stuck on the login screen.

Is it stuck on loading (spinning endlessly), or is the screen frozen and not responding?
Try to reinstall the game or check your network connection.

@viatearz commented on GitHub (Oct 18, 2025): > > There is something wrong with CRIWARE SonicSYNC. Disabling SonicSYNC can fix this issue. Run this command in Terminal: > > EXECUTABLE=~/Library/Containers/io.playcover.PlayCover/Applications/jp.konami.pesactionmobile.app/PESmobile > > perl -e 'open F, "+<:raw", > > A > > R > > G > > V > > [ > > 0 > > ] > > o > > r > > d > > i > > e > > !; local $/; my $d = ; my $i = index($d, "\x00\x00\xC0\x3D\x60\x02\x80\x3D\x00\x84\x40\xAD\x02\x8C\x41\xAD\x62\x8E\x01\xAD\x60\x86\x00\xAD\x00\x84\x42\xAD\x02\x1C\xC0\x3D"); exit 1 if $i < 0; seek F, $i - 4, 0; print F "\x1F\x00\x00\xB9"; close F;' $EXECUTABLE > > codesign -fs- $EXECUTABLE --deep --preserve-metadata=entitlements > > Now I can enter the game and see the image, but it's stuck on the login screen. > > <img alt="Image" width="1471" height="825" src="https://private-user-images.githubusercontent.com/234953672/502590213-206f1d9a-ff84-4db4-b0ac-a7a332084503.png?jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmF3LmdpdGh1YnVzZXJjb250ZW50LmNvbSIsImtleSI6ImtleTUiLCJleHAiOjE3NjA3NDczMjEsIm5iZiI6MTc2MDc0NzAyMSwicGF0aCI6Ii8yMzQ5NTM2NzIvNTAyNTkwMjEzLTIwNmYxZDlhLWZmODQtNGRiNC1iMGFjLWE3YTMzMjA4NDUwMy5wbmc_WC1BbXotQWxnb3JpdGhtPUFXUzQtSE1BQy1TSEEyNTYmWC1BbXotQ3JlZGVudGlhbD1BS0lBVkNPRFlMU0E1M1BRSzRaQSUyRjIwMjUxMDE4JTJGdXMtZWFzdC0xJTJGczMlMkZhd3M0X3JlcXVlc3QmWC1BbXotRGF0ZT0yMDI1MTAxOFQwMDIzNDFaJlgtQW16LUV4cGlyZXM9MzAwJlgtQW16LVNpZ25hdHVyZT0zMGNmOGRmYTJhZWE2ZWIyZTE5ZTczNmIwYzhkZThhZWU3MTA2ODczOTk1NDM3NTQ0NTA0NTFmNzAxODUzOGQzJlgtQW16LVNpZ25lZEhlYWRlcnM9aG9zdCJ9.6UpN6YP4SKqhLCMrb6npudUAxo1PC1h6R3AEhIfjYf8"> Is it stuck on loading (spinning endlessly), or is the screen frozen and not responding? Try to reinstall the game or check your network connection.

kerem commented

2026-03-03 19:05:50 +03:00

Author

Owner

@ruudsea1-eng commented on GitHub (Oct 18, 2025):

Is it stuck on loading (spinning endlessly), or is the screen frozen and not responding?
Try to reinstall the game or check your network connection.

The network works, it just hangs while loading after pressing login.
I reinstalled it but it's still the same.

@ruudsea1-eng commented on GitHub (Oct 18, 2025): > Is it stuck on loading (spinning endlessly), or is the screen frozen and not responding? > Try to reinstall the game or check your network connection. The network works, it just hangs while loading after pressing login. I reinstalled it but it's still the same.

kerem commented

2026-03-03 19:05:50 +03:00

Author

Owner

@viatearz commented on GitHub (Oct 18, 2025):

Is it stuck on loading (spinning endlessly), or is the screen frozen and not responding?
Try to reinstall the game or check your network connection.

The network works, it just hangs while loading after pressing login. I reinstalled it but it's still the same.

I cannot reproduce the issue, though I’m still on macOS 15.
Since it might be related to the audio output, try using a different audio output device.
You can also run pkill -6 PESmobile in Terminal when it hangs to generate a crash report.

@viatearz commented on GitHub (Oct 18, 2025): > > Is it stuck on loading (spinning endlessly), or is the screen frozen and not responding? > > Try to reinstall the game or check your network connection. > > The network works, it just hangs while loading after pressing login. I reinstalled it but it's still the same. I cannot reproduce the issue, though I’m still on macOS 15. Since it might be related to the audio output, try using a different audio output device. You can also run `pkill -6 PESmobile` in Terminal when it hangs to generate a crash report.

kerem commented

2026-03-03 19:05:50 +03:00

Author

Owner

@ruudsea1-eng commented on GitHub (Oct 18, 2025):

Is it stuck on loading (spinning endlessly), or is the screen frozen and not responding?
Try to reinstall the game or check your network connection.

The network works, it just hangs while loading after pressing login. I reinstalled it but it's still the same.

I cannot reproduce the issue, though I’m still on macOS 15. Since it might be related to the audio output, try using a different audio output device. You can also run pkill -6 PESmobile in Terminal when it hangs to generate a crash report.

Changed the audio output and it's the same.

Run pkill -6 PESmobile in terminal and it doesn't respond

@ruudsea1-eng commented on GitHub (Oct 18, 2025): > > > Is it stuck on loading (spinning endlessly), or is the screen frozen and not responding? > > > Try to reinstall the game or check your network connection. > > > > > > The network works, it just hangs while loading after pressing login. I reinstalled it but it's still the same. > > I cannot reproduce the issue, though I’m still on macOS 15. Since it might be related to the audio output, try using a different audio output device. You can also run `pkill -6 PESmobile` in Terminal when it hangs to generate a crash report. Changed the audio output and it's the same. <img width="317" height="167" alt="Image" src="https://github.com/user-attachments/assets/338b784e-f12a-4458-9cb8-e5c4949f83db" /> Run pkill -6 PESmobile in terminal and it doesn't respond

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[GH-ISSUE #1993] [Bug]: I downloaded efootball mobile. https://apps.apple.com/us/app/efootball/id1117270703 I opened it, and it didn't work. It just went black. Please help me. #1319

Describe the bug

Steps to reproduce

Expected behaviour

Crash log

What version of PlayCover are you using?

What version of macOS are you using?

Issue Language