[GH-ISSUE #1826] [Bug]: Deleting the installed app doesn't delete app's data #1181

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opened 2026-03-03 19:04:36 +03:00 by kerem · 2 comments

kerem commented

2026-03-03 19:04:36 +03:00

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Originally created by @namquang93 on GitHub (Feb 19, 2025).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1826

Solution: https://github.com/PlayCover/PlayCover/issues/1826#issuecomment-2674989893.

Describe the bug

I installed Zenless Zone Zero. After downloading its assets, I played a while and then I uninstall it using PlayCover UI. I have selected to delete app's all associated data but when I use DaisyDisk to analyze the disk usage, I found that there is still a 30GB folder in /Users/nam/Library/Containers/com.HoYoverse.NapVn

I'm using macOS Sequoia 15.2.

Steps to reproduce

Install Zenless Zone Zero.
Play the game so that it download its assets.
Uninstall the game from PlayCover.
Check the folder /Users/nam/Library/Containers/com.HoYoverse.NapVn to see if it's still presented.

Expected behaviour

The folder /Users/nam/Library/Containers/com.HoYoverse.NapVn should be deleted.

Crash log

What version of PlayCover are you using?

3.1.0

What version of macOS are you using?

Other (please specify)

Issue Language

Yes my issue is written in English

Originally created by @namquang93 on GitHub (Feb 19, 2025). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1826 Solution: https://github.com/PlayCover/PlayCover/issues/1826#issuecomment-2674989893. ### Describe the bug I installed Zenless Zone Zero. After downloading its assets, I played a while and then I uninstall it using PlayCover UI. I have selected to delete app's all associated data but when I use DaisyDisk to analyze the disk usage, I found that there is still a 30GB folder in /Users/nam/Library/Containers/com.HoYoverse.NapVn <img width="1457" alt="Image" src="https://github.com/user-attachments/assets/4f5f54bf-d85b-472b-9f6a-b412ea4053f5" /> I'm using macOS Sequoia 15.2. ### Steps to reproduce 1. Install Zenless Zone Zero. 2. Play the game so that it download its assets. 3. Uninstall the game from PlayCover. 4. Check the folder /Users/nam/Library/Containers/com.HoYoverse.NapVn to see if it's still presented. ### Expected behaviour The folder /Users/nam/Library/Containers/com.HoYoverse.NapVn should be deleted. ### Crash log ```shell ``` ### What version of PlayCover are you using? 3.1.0 ### What version of macOS are you using? Other (please specify) ### Issue Language - [x] Yes my issue is written in English

kerem

2026-03-03 19:04:36 +03:00

closed this issue
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kerem commented

2026-03-03 19:04:37 +03:00

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@lightsummer233 commented on GitHub (Feb 19, 2025):

Same here
PlayCover 3.1.0 (1026)
macOS Sequoia 15.3.1

@lightsummer233 commented on GitHub (Feb 19, 2025): Same here PlayCover 3.1.0 (1026) macOS Sequoia 15.3.1

kerem commented

2026-03-03 19:04:37 +03:00

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@viatearz commented on GitHub (Feb 21, 2025):

On newer versions of macOS, ~/Library/Containers is protected by the system.
You can add PlayCover to System Settings > Privacy & Security > Full Disk Access to grant permission, or delete the app data manually.

@viatearz commented on GitHub (Feb 21, 2025): On newer versions of macOS, `~/Library/Containers` is protected by the system. You can add PlayCover to **System Settings > Privacy & Security > Full Disk Access** to grant permission, or delete the app data manually.