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[GH-ISSUE #1725] [App Support]: Warhammer40k: Tacticus not work #1100

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opened 2026-03-03 19:03:48 +03:00 by kerem · 0 comments
kerem commented 2026-03-03 19:03:48 +03:00
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Originally created by @HalseyHsieh on GitHub (Oct 25, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1725

App Store link

https://apps.apple.com/tw/app/warhammer-40-000-tacticus/id1599937506

Current issues

  • App fails to install
  • App fails to open
  • App crashes randomly during usage
  • App experiences graphical issues or broken UI
  • App fails to connect to servers
  • Other

More details

Device : macbook M1 Pro
version : macOS Sonoma 14.6.1

Crash log

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               Tacticus [19472]
Path:                  /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.snowprintstudios.tacticus.app/Tacticus
Identifier:            com.snowprintstudios.tacticus
Version:               1.22.56 (749)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2024-10-25 20:47:28.2659 +0800
OS Version:            macOS 14.6.1 (23G93)
Report Version:        12
Anonymous UUID:        5B24D6D8-A08D-17C9-90A4-F0D2F1BE943A

Sleep/Wake UUID:       BDA2923F-0675-4462-9D76-0BAC22B64FC1

Time Awake Since Boot: 1000000 seconds
Time Since Wake:       8412 seconds

System Integrity Protection: enabled

Crashed Thread:        7  Dispatch queue: playcover.toucher

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00000000000000b8
Exception Codes:       0x0000000000000001, 0x00000000000000b8

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [19472]

VM Region Info: 0xb8 is not in any region.  Bytes before following region: 4377034568
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      UNUSED SPACE AT START
--->  
      __TEXT                      104e44000-104e4c000    [   32K] r-x/r-x SM=COW  /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.snowprintstudios.tacticus.app/Tacticus

Thread 0::  Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	       0x190cacdf4 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x190cbf5e4 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x190cb59c4 mach_msg_overwrite + 476
3   libsystem_kernel.dylib        	       0x190cad178 mach_msg + 24
4   CoreFoundation                	       0x190dcd680 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x190dcbf44 __CFRunLoopRun + 1208
6   CoreFoundation                	       0x190dcb434 CFRunLoopRunSpecific + 608
7   HIToolbox                     	       0x19b57519c RunCurrentEventLoopInMode + 292
8   HIToolbox                     	       0x19b574fd8 ReceiveNextEventCommon + 648
9   HIToolbox                     	       0x19b574d30 _BlockUntilNextEventMatchingListInModeWithFilter + 76
10  AppKit                        	       0x19462acc8 _DPSNextEvent + 660
11  AppKit                        	       0x194e214d0 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 700
12  AppKit                        	       0x19485df30 -[NSApplication _doModalLoop:peek:] + 216
13  AppKit                        	       0x19485ce38 __35-[NSApplication runModalForWindow:]_block_invoke_2 + 56
14  AppKit                        	       0x19485cde4 __35-[NSApplication runModalForWindow:]_block_invoke + 108
15  AppKit                        	       0x19485c6b0 _NSTryRunModal + 100
16  AppKit                        	       0x19485c570 -[NSApplication runModalForWindow:] + 292
17  AppKit                        	       0x194a60898 __19-[NSAlert runModal]_block_invoke_2 + 120
18  AppKit                        	       0x194a60804 __19-[NSAlert runModal]_block_invoke + 108
19  AppKit                        	       0x19485c6b0 _NSTryRunModal + 100
20  AppKit                        	       0x1948cd570 -[NSAlert runModal] + 140
21  AppKit                        	       0x1953d7604 __72-[NSPersistentUIRestorer promptToIgnorePersistentStateWithCrashHistory:]_block_invoke + 960
22  AppKit                        	       0x194631818 -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 48
23  AppKit                        	       0x1953d71e0 -[NSPersistentUIRestorer promptToIgnorePersistentStateWithCrashHistory:] + 244
24  AppKit                        	       0x1946317b4 -[NSPersistentUIManager promptToIgnorePersistentState] + 68
25  AppKit                        	       0x194a72004 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:withFullFidelity:completionHandler:] + 212
26  AppKit                        	       0x19463166c -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 496
27  AppKit                        	       0x194631270 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 492
28  Foundation                    	       0x191ed6154 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 316
29  Foundation                    	       0x191ed5f48 _NSAppleEventManagerGenericHandler + 80
30  AE                            	       0x197def9c4 0x197de4000 + 47556
31  AE                            	       0x197def2ec 0x197de4000 + 45804
32  AE                            	       0x197de88a8 aeProcessAppleEvent + 488
33  HIToolbox                     	       0x19b58502c AEProcessAppleEvent + 68
34  AppKit                        	       0x19462afd4 _DPSNextEvent + 1440
35  AppKit                        	       0x194e214d0 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 700
36  AppKit                        	       0x19461dffc -[NSApplication run] + 476
37  AppKit                        	       0x1945f5240 NSApplicationMain + 880
38  AppKit                        	       0x194848654 _NSApplicationMainWithInfoDictionary + 24
39  UIKitMacHelper                	       0x1aa0a9f50 UINSApplicationMain + 972
40  UIKitCore                     	       0x1c02817bc UIApplicationMain + 148
41  UnityFramework                	       0x10f582074 0x10c108000 + 55025780
42  Tacticus                      	       0x104e4812c 0x104e44000 + 16684
43  dyld                          	       0x190963154 start + 2476

What version of PlayCover are you using?

3.1.0

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

  • Yes my issue is written in English
Originally created by @HalseyHsieh on GitHub (Oct 25, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1725 ### App Store link https://apps.apple.com/tw/app/warhammer-40-000-tacticus/id1599937506 ### Current issues - [ ] App fails to install - [x] App fails to open - [ ] App crashes randomly during usage - [ ] App experiences graphical issues or broken UI - [ ] App fails to connect to servers - [ ] Other ### More details Device : macbook M1 Pro version : macOS Sonoma 14.6.1 ### Crash log ```shell ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: Tacticus [19472] Path: /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.snowprintstudios.tacticus.app/Tacticus Identifier: com.snowprintstudios.tacticus Version: 1.22.56 (749) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2024-10-25 20:47:28.2659 +0800 OS Version: macOS 14.6.1 (23G93) Report Version: 12 Anonymous UUID: 5B24D6D8-A08D-17C9-90A4-F0D2F1BE943A Sleep/Wake UUID: BDA2923F-0675-4462-9D76-0BAC22B64FC1 Time Awake Since Boot: 1000000 seconds Time Since Wake: 8412 seconds System Integrity Protection: enabled Crashed Thread: 7 Dispatch queue: playcover.toucher Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000b8 Exception Codes: 0x0000000000000001, 0x00000000000000b8 Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [19472] VM Region Info: 0xb8 is not in any region. Bytes before following region: 4377034568 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START ---> __TEXT 104e44000-104e4c000 [ 32K] r-x/r-x SM=COW /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.snowprintstudios.tacticus.app/Tacticus Thread 0:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x190cacdf4 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x190cbf5e4 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x190cb59c4 mach_msg_overwrite + 476 3 libsystem_kernel.dylib 0x190cad178 mach_msg + 24 4 CoreFoundation 0x190dcd680 __CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x190dcbf44 __CFRunLoopRun + 1208 6 CoreFoundation 0x190dcb434 CFRunLoopRunSpecific + 608 7 HIToolbox 0x19b57519c RunCurrentEventLoopInMode + 292 8 HIToolbox 0x19b574fd8 ReceiveNextEventCommon + 648 9 HIToolbox 0x19b574d30 _BlockUntilNextEventMatchingListInModeWithFilter + 76 10 AppKit 0x19462acc8 _DPSNextEvent + 660 11 AppKit 0x194e214d0 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 700 12 AppKit 0x19485df30 -[NSApplication _doModalLoop:peek:] + 216 13 AppKit 0x19485ce38 __35-[NSApplication runModalForWindow:]_block_invoke_2 + 56 14 AppKit 0x19485cde4 __35-[NSApplication runModalForWindow:]_block_invoke + 108 15 AppKit 0x19485c6b0 _NSTryRunModal + 100 16 AppKit 0x19485c570 -[NSApplication runModalForWindow:] + 292 17 AppKit 0x194a60898 __19-[NSAlert runModal]_block_invoke_2 + 120 18 AppKit 0x194a60804 __19-[NSAlert runModal]_block_invoke + 108 19 AppKit 0x19485c6b0 _NSTryRunModal + 100 20 AppKit 0x1948cd570 -[NSAlert runModal] + 140 21 AppKit 0x1953d7604 __72-[NSPersistentUIRestorer promptToIgnorePersistentStateWithCrashHistory:]_block_invoke + 960 22 AppKit 0x194631818 -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 48 23 AppKit 0x1953d71e0 -[NSPersistentUIRestorer promptToIgnorePersistentStateWithCrashHistory:] + 244 24 AppKit 0x1946317b4 -[NSPersistentUIManager promptToIgnorePersistentState] + 68 25 AppKit 0x194a72004 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:withFullFidelity:completionHandler:] + 212 26 AppKit 0x19463166c -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 496 27 AppKit 0x194631270 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 492 28 Foundation 0x191ed6154 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 316 29 Foundation 0x191ed5f48 _NSAppleEventManagerGenericHandler + 80 30 AE 0x197def9c4 0x197de4000 + 47556 31 AE 0x197def2ec 0x197de4000 + 45804 32 AE 0x197de88a8 aeProcessAppleEvent + 488 33 HIToolbox 0x19b58502c AEProcessAppleEvent + 68 34 AppKit 0x19462afd4 _DPSNextEvent + 1440 35 AppKit 0x194e214d0 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 700 36 AppKit 0x19461dffc -[NSApplication run] + 476 37 AppKit 0x1945f5240 NSApplicationMain + 880 38 AppKit 0x194848654 _NSApplicationMainWithInfoDictionary + 24 39 UIKitMacHelper 0x1aa0a9f50 UINSApplicationMain + 972 40 UIKitCore 0x1c02817bc UIApplicationMain + 148 41 UnityFramework 0x10f582074 0x10c108000 + 55025780 42 Tacticus 0x104e4812c 0x104e44000 + 16684 43 dyld 0x190963154 start + 2476 ``` ### What version of PlayCover are you using? 3.1.0 ### What version of macOS are you using? Sonoma (macOS 14) ### Issue Language - [X] Yes my issue is written in English
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