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[GH-ISSUE #1693] [Bug]: Heartstone crashes while opening #1075

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opened 2026-03-03 19:03:36 +03:00 by kerem · 4 comments

kerem commented

2026-03-03 19:03:36 +03:00

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Originally created by @whitenight48 on GitHub (Sep 25, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1693

Describe the bug

As the title shows.

Steps to reproduce

MacBook Air with M2 chip, system sequoia version 15.0.

Crashes while opening.

Expected behaviour

functioning well?

Crash log

No response

What version of PlayCover are you using?

3.1.0

What version of macOS are you using?

Other (please specify)

Issue Language

Yes my issue is written in English

Originally created by @whitenight48 on GitHub (Sep 25, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1693 ### Describe the bug As the title shows. ### Steps to reproduce MacBook Air with M2 chip, system sequoia version 15.0. Crashes while opening. ### Expected behaviour functioning well? ### Crash log _No response_ ### What version of PlayCover are you using? 3.1.0 ### What version of macOS are you using? Other (please specify) ### Issue Language - [X] Yes my issue is written in English

kerem

2026-03-03 19:03:36 +03:00

closed this issue
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kerem commented

2026-03-03 19:03:37 +03:00

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Owner

@whitenight48 commented on GitHub (Sep 25, 2024):

EMMM by the way heartstone for CN version

@whitenight48 commented on GitHub (Sep 25, 2024): EMMM by the way heartstone for CN version

kerem commented

2026-03-03 19:03:37 +03:00

Author

Owner

@xiaoheiCat commented on GitHub (Sep 28, 2024):

You can try to remove the PlayTools from the game. The game will be launched, but then it cannot download resources. Tried on Macbook Air, heartstone of CN version.

@xiaoheiCat commented on GitHub (Sep 28, 2024): You can try to remove the PlayTools from the game. The game will be launched, but then it cannot download resources. Tried on Macbook Air, heartstone of CN version.

kerem commented

2026-03-03 19:03:37 +03:00

Author

Owner

@whitenight48 commented on GitHub (Sep 30, 2024):

You can try to remove the PlayTools from the game. The game will be launched, but then it cannot download resources. Tried on Macbook Air, heartstone of CN version.

Yeah i tried it just exactly what you said, and the result expertly turns out to be the same (bruh)

@whitenight48 commented on GitHub (Sep 30, 2024): > You can try to remove the PlayTools from the game. The game will be launched, but then it cannot download resources. Tried on Macbook Air, heartstone of CN version. Yeah i tried it just exactly what you said, and the result expertly turns out to be the same (bruh)

kerem commented

2026-03-03 19:03:37 +03:00

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@PandaPYHNN commented on GitHub (Apr 24, 2025):

Im using the Mac mini M4 2024, I also met the crash issue for opening the CN version of Hearthstone at first.
After checked this issue and see the xiaoheiCat's suggestion, I remove the PlayTools.
Then it can successfully launch.
Now playing @144 hz.

PlayCover: Version 3.1.0 (856)
Hearthstone: 32.0.217964

@PandaPYHNN commented on GitHub (Apr 24, 2025): Im using the Mac mini M4 2024, I also met the crash issue for opening the CN version of Hearthstone at first. After checked this issue and see the xiaoheiCat's suggestion, I remove the PlayTools. Then it can successfully launch. Now playing @144 hz. PlayCover: Version 3.1.0 (856) Hearthstone: 32.0.217964