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[GH-ISSUE #1668] [Bug]: Switch Pro Controller does not connected #1055

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opened 2026-03-03 19:03:18 +03:00 by kerem · 5 comments

kerem commented

2026-03-03 19:03:18 +03:00

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Originally created by @TheSalts on GitHub (Sep 4, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1668

Describe the bug

Switch Pro Controller does not connected.
The controller is detected on the controller check site, but it is not detected in-game (ZZZ, Genshin Impact).
Both wired and Bluetooth are not working, but it worked when connected via Bluetooth to the iPhone 15.
스크린샷 2024-09-04 오후 10 28 24

Steps to reproduce

connect the pro controller

Expected behaviour

connect the pro controller

Crash log

No response

What version of PlayCover are you using?

3.1.0

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

Yes my issue is written in English

Originally created by @TheSalts on GitHub (Sep 4, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1668 ### Describe the bug Switch Pro Controller does not connected. The controller is detected on the controller check site, but it is not detected in-game (ZZZ, Genshin Impact). Both wired and Bluetooth are not working, but it worked when connected via Bluetooth to the iPhone 15. <img width="1680" alt="스크린샷 2024-09-04 오후 10 28 24" src="https://github.com/user-attachments/assets/fdb9a730-275d-42e7-aa23-386dd39ac0f0"> ### Steps to reproduce connect the pro controller ### Expected behaviour connect the pro controller ### Crash log _No response_ ### What version of PlayCover are you using? 3.1.0 ### What version of macOS are you using? Sonoma (macOS 14) ### Issue Language - [X] Yes my issue is written in English

kerem

2026-03-03 19:03:18 +03:00

closed this issue
added the
bug
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kerem commented

2026-03-03 19:03:19 +03:00

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@einstein95 commented on GitHub (Sep 4, 2024):

Change the Bluetooth name of the controller to either DUALSHOCK 4 Wireless Controller or Xbox Wireless Controller

@einstein95 commented on GitHub (Sep 4, 2024): Change the Bluetooth name of the controller to either `DUALSHOCK 4 Wireless Controller` or `Xbox Wireless Controller`

kerem commented

2026-03-03 19:03:19 +03:00

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@TheSalts commented on GitHub (Sep 5, 2024):

Change the Bluetooth name of the controller to either DUALSHOCK 4 Wireless Controller or Xbox Wireless Controller

It doesn't work.

@TheSalts commented on GitHub (Sep 5, 2024): > Change the Bluetooth name of the controller to either `DUALSHOCK 4 Wireless Controller` or `Xbox Wireless Controller` It doesn't work.

kerem commented

2026-03-03 19:03:19 +03:00

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@MasterJ93 commented on GitHub (Sep 9, 2024):

Try doing the following:

Go to System Settings > Game Controllers.
Select the Switch Pro Controller in the options.
Click on the "+" button on the bottom left corner of the window.
Go to the location where Zenless Zone Zero is installed. Then select it and click "Open."
You might need to select the "Increase Compatibility" switch; this controller's buttons seem to be swapped on any platform that's not a Nintendo Switch (meaning the A and B buttons are swapped, and the X and Y buttons are swapped; it's why Steam has an option to deal with this issue).

@MasterJ93 commented on GitHub (Sep 9, 2024): Try doing the following: 1. Go to System Settings > Game Controllers. 2. Select the Switch Pro Controller in the options. 3. Click on the "+" button on the bottom left corner of the window. 4. Go to the location where Zenless Zone Zero is installed. Then select it and click "Open." <img width="827" alt="Screenshot 2024-09-08 at 10 42 01 PM" src="https://github.com/user-attachments/assets/b7e9e97e-c0bd-4916-945b-2eac510c146b"> 5. You might need to select the "Increase Compatibility" switch; this controller's buttons seem to be swapped on any platform that's not a Nintendo Switch (meaning the A and B buttons are swapped, and the X and Y buttons are swapped; it's why Steam has an option to deal with this issue).

kerem commented

2026-03-03 19:03:20 +03:00

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Owner

@TheSalts commented on GitHub (Sep 9, 2024):

Try doing the following:

Go to System Settings > Game Controllers.

Select the Switch Pro Controller in the options.

Click on the "+" button on the bottom left corner of the window.

Go to the location where Zenless Zone Zero is installed. Then select it and click "Open."

5. You might need to select the "Increase Compatibility" switch; this controller's buttons seem to be swapped on any platform that's not a Nintendo Switch (meaning the A and B buttons are swapped, and the X and Y buttons are swapped; it's why Steam has an option to deal with this issue).

Game Controllers option has gone
I think mac recognize it as a earphone

@TheSalts commented on GitHub (Sep 9, 2024): > Try doing the following: > > 1. Go to System Settings > Game Controllers. > 2. Select the Switch Pro Controller in the options. > 3. Click on the "+" button on the bottom left corner of the window. > 4. Go to the location where Zenless Zone Zero is installed. Then select it and click "Open." > > <img alt="Screenshot 2024-09-08 at 10 42 01 PM" width="827" src="https://private-user-images.githubusercontent.com/894736/365495908-b7e9e97e-c0bd-4916-945b-2eac510c146b.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmF3LmdpdGh1YnVzZXJjb250ZW50LmNvbSIsImtleSI6ImtleTUiLCJleHAiOjE3MjU4ODcyODIsIm5iZiI6MTcyNTg4Njk4MiwicGF0aCI6Ii84OTQ3MzYvMzY1NDk1OTA4LWI3ZTllOTdlLWMwYmQtNDkxNi05NDViLTJlYWM1MTBjMTQ2Yi5wbmc_WC1BbXotQWxnb3JpdGhtPUFXUzQtSE1BQy1TSEEyNTYmWC1BbXotQ3JlZGVudGlhbD1BS0lBVkNPRFlMU0E1M1BRSzRaQSUyRjIwMjQwOTA5JTJGdXMtZWFzdC0xJTJGczMlMkZhd3M0X3JlcXVlc3QmWC1BbXotRGF0ZT0yMDI0MDkwOVQxMzAzMDJaJlgtQW16LUV4cGlyZXM9MzAwJlgtQW16LVNpZ25hdHVyZT02Zjk2Zjk0N2RkNjZhMDUzZTViMmE0YjFmMmVkMjlmYjUxNGIxZWIwNWI2NDM2OTU2NzUzZmE3ZjViMjcyMzFkJlgtQW16LVNpZ25lZEhlYWRlcnM9aG9zdCZhY3Rvcl9pZD0wJmtleV9pZD0wJnJlcG9faWQ9MCJ9.WzwhRsjgpHyFYfCTkD7wb2hE-0UptRMwLNSW1VKEJi4"> > 5. You might need to select the "Increase Compatibility" switch; this controller's buttons seem to be swapped on any platform that's not a Nintendo Switch (meaning the A and B buttons are swapped, and the X and Y buttons are swapped; it's why Steam has an option to deal with this issue). ![image](https://github.com/user-attachments/assets/1b006830-5457-44d4-b8c0-4b80c39619c8) Game Controllers option has gone I think mac recognize it as a earphone

kerem commented

2026-03-03 19:03:20 +03:00

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@TheSalts commented on GitHub (Sep 9, 2024):

OMG I solved it.
Steam was the problem.
I removed Steam from the login options and restarted, and it works now.
It seems to be due to Steam's controller support.

@TheSalts commented on GitHub (Sep 9, 2024): OMG I solved it. Steam was the problem. I removed Steam from the login options and restarted, and it works now. It seems to be due to Steam's controller support.