[GH-ISSUE #1627] [Game Support]: Unable to login #1021

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opened 2026-03-03 19:03:03 +03:00 by kerem · 1 comment

kerem commented

2026-03-03 19:03:03 +03:00

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Originally created by @angelqqe on GitHub (Aug 9, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1627

App Store link

I can’t log into my second account

Current issues

Game fails to install
Game fails to open
Game crashes randomly during gameplay
Game does not work with keymapping
Game experiences graphical issues or broken UI
Game fails to connect to servers or complete download

More details

I really want to log into the second account but it won’t let me how to deal with this, can you please help me?

Crash log

parameter error

What version of PlayCover are you using?

3.0.0

What version of macOS are you using?

Ventura (macOS 13)

Issue Language

Yes my issue is written in English

Originally created by @angelqqe on GitHub (Aug 9, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1627 ### App Store link I can’t log into my second account ### Current issues - [X] Game fails to install - [X] Game fails to open - [ ] Game crashes randomly during gameplay - [ ] Game does not work with keymapping - [ ] Game experiences graphical issues or broken UI - [X] Game fails to connect to servers or complete download ### More details I really want to log into the second account but it won’t let me how to deal with this, can you please help me? ### Crash log ```shell parameter error ``` ### What version of PlayCover are you using? 3.0.0 ### What version of macOS are you using? Ventura (macOS 13) ### Issue Language - [X] Yes my issue is written in English

kerem added the

game-support

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2026-03-03 19:03:03 +03:00

kerem commented

2026-03-03 19:03:04 +03:00

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@TheMoonThatRises commented on GitHub (Aug 28, 2024):

Try clearing PlayChain data for the game (you can do this by left-clicking the game in PlayCover and clicking Clear PlayChain Data).

@TheMoonThatRises commented on GitHub (Aug 28, 2024): Try clearing PlayChain data for the game (you can do this by left-clicking the game in PlayCover and clicking `Clear PlayChain Data`).