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[GH-ISSUE #2982] [Ark:SE] Can't connect to my server #2124

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opened 2026-02-27 03:01:01 +03:00 by kerem · 3 comments

kerem commented

2026-02-27 03:01:01 +03:00

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Originally created by @Birnenkrauler42 on GitHub (Jul 24, 2020).
Original GitHub issue: https://github.com/GameServerManagers/LinuxGSM/issues/2982

I installed an Ark Server using LGSM on my homeserver. I can verify that the server is running but I can't connect to it using Steam or searching for LAN-Server directly in Ark.

Here is the Output of ./arkserver pd:

`Distro Details

Distro: Ubuntu 18.04.4 LTS
Arch: x86_64
Kernel: 4.15.0-112-generic
Hostname: censored :)
Uptime: 0d, 0h, 38m
tmux: tmux 2.6
glibc: 2.27

Server Resource

CPU
Model: AMD FX(tm)-8320 Eight-Core Processor
Cores: 8
Frequency: 1534.790MHz
Avg Load: 0.77, 0.74, 0.74

Memory
Mem: total used free cached available
Physical: 11GB 7.0GB 3.2GB 3.2GB 3.2GB
Swap: 4.0GB 2.0MB 4.0GB

Storage
Filesystem: /dev/mapper/ubuntu--vg-ubuntu--lv
Total: 196G
Used: 50G
Available: 137G

Network
IP: 0.0.0.0
Internet IP: 91.62.147.14

Game Server Resource Usage

CPU Used: %
Mem Used: % MB

Storage
Total: 20G
Serverfiles: 17G

ARK: Survival Evolved Server Details

Server name: Homeserver
App ID: 376030
Server IP: 0.0.0.0:7777
Internet IP: 91.62.147.14:7777
Maxplayers: 5
Default map: Ragnarok
Master server: false
Status: ONLINE

arkserver Script Details

Script name: arkserver
LinuxGSM version: v20.4.1
glibc required: 2.15
Discord alert: off
Slack alert: off
Email alert: off
Pushbullet alert: off
IFTTT alert: off
Mailgun (email) alert: off
Pushover alert: off
Telegram alert: off
Update on start: off
User: arkserver
Location: /home/arkserver
Config file: /home/arkserver/serverfiles/ShooterGame/Saved/Config/LinuxServer/GameUserSettings.ini

Backups

No Backups created

Command-line Parameters

./ShooterGameServer Ragnarok?AltSaveDirectoryName=TheIsland?listen?MultiHome=0.0.0.0?MaxPlayers=5?QueryPort=27015?RCONPort=27020?Port=7777 -automanagedmods -crossplay -PublicIPForEpic=0.0.0.0

Ports

Change ports by editing the parameters in:
/home/arkserver/lgsm/config-lgsm/arkserver

Useful port diagnostic command:
netstat -atunp | grep ShooterGame

DESCRIPTION DIRECTION PORT PROTOCOL

Game INBOUND 7777 udp
RAW INBOUND 7778 udp
Query INBOUND 27015 udp
RCON INBOUND 27020 tcp

Status: ONLINE`

Here is the Output of ./arkserver dt:

Distro Details

Distro: Ubuntu 18.04.4 LTS
Arch: x86_64
Kernel: 4.15.0-112-generic
Hostname: same here :)
Uptime: 0d, 0h, 46m
tmux: tmux 2.6
glibc: 2.27

Server Resource

CPU
Model: AMD FX(tm)-8320 Eight-Core Processor
Cores: 8
Frequency: 1409.690MHz
Avg Load: 0.65, 0.57, 0.63

Memory
Mem: total used free cached available
Physical: 11GB 7.0GB 3.2GB 3.2GB 3.2GB
Swap: 4.0GB 2.0MB 4.0GB

Storage
Filesystem: /dev/mapper/ubuntu--vg-ubuntu--lv
Total: 196G
Used: 50G
Available: 137G

Network
Interface: enp3s0
Link Speed: 1000Mb/s
IP: 192.168.178.100
Internet IP: 91.62.147.14

Game Server Resource Usage

CPU Used: 24.8%
Mem Used: 60.2% 6467MB

Storage
Total: 20G
Serverfiles: 17G

ARK: Survival Evolved Server Details

Server name: Homeserver
App ID: 376030
Server IP: 192.168.178.100:7777
Internet IP: 91.62.147.14:7777
Maxplayers: 5
Default map: Ragnarok
Master server: false
Status: ONLINE

arkserver Script Details

Backups

No Backups created

Command-line Parameters

./ShooterGameServer Ragnarok?AltSaveDirectoryName=TheIsland?listen?MultiHome=192.168.178.100?MaxPlayers=5?QueryPort=27015?RCONPort=27020?Port=7777 -automanagedmods -crossplay -PublicIPForEpic=192.168.178.100

Ports

Change ports by editing the parameters in:
/home/arkserver/lgsm/config-lgsm/arkserver

Useful port diagnostic command:
netstat -atunp | grep ShooterGame

DESCRIPTION DIRECTION PORT PROTOCOL

Game INBOUND 7777 udp
RAW INBOUND 7778 udp
Query INBOUND 27015 udp
RCON INBOUND 27020 tcp

Status: ONLINE

What confuses me is that on ./arkserver pd my local IP is 0.0.0.0 and on ./arkserver dt my IP is correct (192.168.178.100)

I have mods installed but already tried without. The tests got the same result.
Hopefully someone is able to help me out with this

Originally created by @Birnenkrauler42 on GitHub (Jul 24, 2020). Original GitHub issue: https://github.com/GameServerManagers/LinuxGSM/issues/2982 I installed an Ark Server using LGSM on my homeserver. I can verify that the server is running but I can't connect to it using Steam or searching for LAN-Server directly in Ark. ### Here is the Output of ./arkserver pd: `Distro Details ================================= Distro: Ubuntu 18.04.4 LTS Arch: x86_64 Kernel: 4.15.0-112-generic Hostname: censored :) Uptime: 0d, 0h, 38m tmux: tmux 2.6 glibc: 2.27 Server Resource ================================= CPU Model: AMD FX(tm)-8320 Eight-Core Processor Cores: 8 Frequency: 1534.790MHz Avg Load: 0.77, 0.74, 0.74 Memory Mem: total used free cached available Physical: 11GB 7.0GB 3.2GB 3.2GB 3.2GB Swap: 4.0GB 2.0MB 4.0GB Storage Filesystem: /dev/mapper/ubuntu--vg-ubuntu--lv Total: 196G Used: 50G Available: 137G Network IP: 0.0.0.0 Internet IP: 91.62.147.14 Game Server Resource Usage ================================= CPU Used: % Mem Used: % MB Storage Total: 20G Serverfiles: 17G ARK: Survival Evolved Server Details ================================= Server name: Homeserver App ID: 376030 Server IP: 0.0.0.0:7777 Internet IP: 91.62.147.14:7777 Maxplayers: 5 Default map: Ragnarok Master server: false Status: ONLINE arkserver Script Details ================================= Script name: arkserver LinuxGSM version: v20.4.1 glibc required: 2.15 Discord alert: off Slack alert: off Email alert: off Pushbullet alert: off IFTTT alert: off Mailgun (email) alert: off Pushover alert: off Telegram alert: off Update on start: off User: arkserver Location: /home/arkserver Config file: /home/arkserver/serverfiles/ShooterGame/Saved/Config/LinuxServer/GameUserSettings.ini Backups ================================= No Backups created Command-line Parameters ================================= ./ShooterGameServer Ragnarok?AltSaveDirectoryName=TheIsland?listen?MultiHome=0.0.0.0?MaxPlayers=5?QueryPort=27015?RCONPort=27020?Port=7777 -automanagedmods -crossplay -PublicIPForEpic=0.0.0.0 Ports ================================= Change ports by editing the parameters in: /home/arkserver/lgsm/config-lgsm/arkserver Useful port diagnostic command: netstat -atunp | grep ShooterGame DESCRIPTION DIRECTION PORT PROTOCOL > Game INBOUND 7777 udp > RAW INBOUND 7778 udp > Query INBOUND 27015 udp > RCON INBOUND 27020 tcp Status: ONLINE` ### Here is the Output of ./arkserver dt: Distro Details ================================= Distro: Ubuntu 18.04.4 LTS Arch: x86_64 Kernel: 4.15.0-112-generic Hostname: same here :) Uptime: 0d, 0h, 46m tmux: tmux 2.6 glibc: 2.27 Server Resource ================================= CPU Model: AMD FX(tm)-8320 Eight-Core Processor Cores: 8 Frequency: 1409.690MHz Avg Load: 0.65, 0.57, 0.63 Memory Mem: total used free cached available Physical: 11GB 7.0GB 3.2GB 3.2GB 3.2GB Swap: 4.0GB 2.0MB 4.0GB Storage Filesystem: /dev/mapper/ubuntu--vg-ubuntu--lv Total: 196G Used: 50G Available: 137G Network Interface: enp3s0 Link Speed: 1000Mb/s IP: 192.168.178.100 Internet IP: 91.62.147.14 Game Server Resource Usage ================================= CPU Used: 24.8% Mem Used: 60.2% 6467MB Storage Total: 20G Serverfiles: 17G ARK: Survival Evolved Server Details ================================= Server name: Homeserver App ID: 376030 Server IP: 192.168.178.100:7777 Internet IP: 91.62.147.14:7777 Maxplayers: 5 Default map: Ragnarok Master server: false Status: ONLINE arkserver Script Details ================================= Script name: arkserver LinuxGSM version: v20.4.1 glibc required: 2.15 Discord alert: off Slack alert: off Email alert: off Pushbullet alert: off IFTTT alert: off Mailgun (email) alert: off Pushover alert: off Telegram alert: off Update on start: off User: arkserver Location: /home/arkserver Config file: /home/arkserver/serverfiles/ShooterGame/Saved/Config/LinuxServer/GameUserSettings.ini Backups ================================= No Backups created Command-line Parameters ================================= ./ShooterGameServer Ragnarok?AltSaveDirectoryName=TheIsland?listen?MultiHome=192.168.178.100?MaxPlayers=5?QueryPort=27015?RCONPort=27020?Port=7777 -automanagedmods -crossplay -PublicIPForEpic=192.168.178.100 Ports ================================= Change ports by editing the parameters in: /home/arkserver/lgsm/config-lgsm/arkserver Useful port diagnostic command: netstat -atunp | grep ShooterGame DESCRIPTION DIRECTION PORT PROTOCOL > Game INBOUND 7777 udp > RAW INBOUND 7778 udp > Query INBOUND 27015 udp > RCON INBOUND 27020 tcp Status: ONLINE **What confuses me is that on ./arkserver pd my local IP is 0.0.0.0 and on ./arkserver dt my IP is correct (192.168.178.100)** I have mods installed but already tried without. The tests got the same result. Hopefully someone is able to help me out with this

kerem closed this issue

2026-02-27 03:01:01 +03:00

kerem commented

2026-02-27 03:01:02 +03:00

Author

Owner

@issue-label-bot[bot] commented on GitHub (Jul 24, 2020):

Issue Label Bot is not confident enough to auto-label this issue. See dashboard for more details.

@issue-label-bot[bot] commented on GitHub (Jul 24, 2020): Issue Label Bot is not confident enough to auto-label this issue. See [dashboard](https://mlbot.net/data/GameServerManagers/LinuxGSM) for more details.

kerem commented

2026-02-27 03:01:02 +03:00

Author

Owner

@Birnenkrauler42 commented on GitHub (Jul 24, 2020):

I'll close it, because I got a wrong firwall configuration palm

@Birnenkrauler42 commented on GitHub (Jul 24, 2020): I'll close it, because I got a wrong firwall configuration *palm*

kerem commented

2026-02-27 03:01:02 +03:00

Author

Owner

@github-actions[bot] commented on GitHub (Jul 25, 2021):

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

@github-actions[bot] commented on GitHub (Jul 25, 2021): This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.