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[GH-ISSUE #1899] Problem identifying the previous backup directory #1494

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opened 2026-02-27 02:57:25 +03:00 by kerem · 12 comments

kerem commented

2026-02-27 02:57:25 +03:00

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Originally created by @zian92 on GitHub (May 14, 2018).
Original GitHub issue: https://github.com/GameServerManagers/LinuxGSM/issues/1899

Hi,
I am running the latest LGSM version with teamspeak and stumbled over an issue with the backup directory.
I tried to run the backup command on a nightly basis via crontab. Sadly it fails regularly.
/home/ts3server/server/ts3server backup && /home/ts3server/server/ts3server update ; /home/ts3server/server/ts3server start

The problem seems to be in the backup routine. It says: [ FAIL ] Backup ts3server: Problem identifying the previous backup directory for exclusion.

To look into it, I ran the routine manually and it seems to work when started inside the the folder where the executable is but not in any other.
Do I miss something or can this be a problem with an absolute or relative path of the backup folder?

Thanks in advance,
Zian

Originally created by @zian92 on GitHub (May 14, 2018). Original GitHub issue: https://github.com/GameServerManagers/LinuxGSM/issues/1899 Hi, I am running the latest LGSM version with teamspeak and stumbled over an issue with the backup directory. I tried to run the backup command on a nightly basis via crontab. Sadly it fails regularly. `/home/ts3server/server/ts3server backup && /home/ts3server/server/ts3server update ; /home/ts3server/server/ts3server start` The problem seems to be in the backup routine. It says: `[ FAIL ] Backup ts3server: Problem identifying the previous backup directory for exclusion.` To look into it, I ran the routine manually and it seems to work when started inside the the folder where the executable is but not in any other. Do I miss something or can this be a problem with an absolute or relative path of the backup folder? Thanks in advance, Zian

kerem

2026-02-27 02:57:25 +03:00

closed this issue
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type: bug

command: backup
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kerem commented

2026-02-27 02:57:26 +03:00

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@UltimateByte commented on GitHub (May 14, 2018):

Hi,

Is there backups already?
Can you please provide minimal info as per https://linuxgsm.com/support/ ?

LinuxGSM
Support – LinuxGSM
There are various ways to get help and support with LinuxGSM. Including wiki, steam group and discord

@UltimateByte commented on GitHub (May 14, 2018): Hi, Is there backups already? Can you please provide minimal info as per https://linuxgsm.com/support/ ? <blockquote><img src="http://gameservermanagers.com/wp-content/uploads/2015/08/lgsm-full-dark.png" width="48" align="right"><div>LinuxGSM</div><div><strong><a href="https://linuxgsm.com/support/">Support – LinuxGSM</a></strong></div><div>There are various ways to get help and support with LinuxGSM. Including wiki, steam group and discord</div></blockquote>

kerem commented

2026-02-27 02:57:26 +03:00

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@zian92 commented on GitHub (May 24, 2018):

Hi,
Here's the output of postdetails: https://hastebin.com/sokunupiwa

There is one backup that i created manually as stated. Since then, the cron didn't create another one.
It schould create one every night, but as shown in the hastebin, it several days old.

Zian

hastebin

@zian92 commented on GitHub (May 24, 2018): Hi, Here's the output of postdetails: https://hastebin.com/sokunupiwa There is one backup that i created manually as stated. Since then, the cron didn't create another one. It schould create one every night, but as shown in the hastebin, it several days old. Zian <blockquote><div><strong><a href="https://hastebin.com/sokunupiwa">hastebin</a></strong></div></blockquote>

kerem commented

2026-02-27 02:57:26 +03:00

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@UltimateByte commented on GitHub (May 24, 2018):

Mhh, I see nothing fancy here.
I can't remember when we fixed some issues with the backup, can you try updating your linuxgsm with the following command?
./ts3server update

Edit:
Proper command is
./ts3server update-functions
my bad

@UltimateByte commented on GitHub (May 24, 2018): Mhh, I see nothing fancy here. I can't remember when we fixed some issues with the backup, can you try updating your linuxgsm with the following command? ./ts3server update Edit: Proper command is ./ts3server update-functions my bad

kerem commented

2026-02-27 02:57:26 +03:00

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@zian92 commented on GitHub (May 24, 2018):

the server is up to date ( and lgsm as well)

[  OK  ] Update ts3server: Checking for update: teamspeak.com

No update available:
	Current version: 3.2.0
	Available version: 3.2.0

[  OK  ] Update ts3server: No update available

is Lgsm working with relative paths? the execution directory may be differend when run by cron

@zian92 commented on GitHub (May 24, 2018): the server is up to date ( and lgsm as well) ```$ ./ts3server update [ OK ] Update ts3server: Checking for update: teamspeak.com No update available: Current version: 3.2.0 Available version: 3.2.0 [ OK ] Update ts3server: No update available ``` is Lgsm working with relative paths? the execution directory may be differend when run by cron

kerem commented

2026-02-27 02:57:26 +03:00

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@zian92 commented on GitHub (May 25, 2018):

I updated lgsm yesterday and don't have a new backup with the nightly run

@zian92 commented on GitHub (May 25, 2018): I updated lgsm yesterday and don't have a new backup with the nightly run

kerem commented

2026-02-27 02:57:26 +03:00

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@UltimateByte commented on GitHub (May 25, 2018):

Please, try running the command manually to isolate any issue and get any relevant output.
Also, is your install using the old config (within your ts3server script) or the new config system (within /lgsm/config-lgsm/ts3server/ts3server.cfg) ?

@UltimateByte commented on GitHub (May 25, 2018): Please, try running the command manually to isolate any issue and get any relevant output. Also, is your install using the old config (within your ts3server script) or the new config system (within /lgsm/config-lgsm/ts3server/ts3server.cfg) ?

kerem commented

2026-02-27 02:57:26 +03:00

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@zian92 commented on GitHub (Jun 20, 2018):

I am using the new configuration. The following is output of the cronlog:

cat log/script/ts3server-script-2018-06-20-07:56:19.log
Jun 20 07:52:27.431 ts3server: START: PASS: Started TeamSpeak 3 Server
Jun 20 07:52:27.435 ts3server: START: PASS: command_start.sh exiting with code: 0
Jun 20 07:56:01.779 ts3server: BACKUP: INFO: Lockfile generated
Jun 20 07:56:01.781 ts3server: BACKUP: INFO: /home/ts3server/server/lgsm/tmp/.backup.lock
Jun 20 07:56:02.018 ts3server: BACKUP: INFO: Backup starting
Jun 20 07:56:04.044 ts3server: BACKUP: WARN: ts3server will be stopped during the backup
Jun 20 07:56:16.766 ts3server: STOP: PASS: Stopped TeamSpeak 3 Server
Jun 20 07:56:16.770 ts3server: BACKUP: INFO: A total of 18M will be compressed: /home/ts3server/server/backups/ts3server-2018-06-20-075601.tar.gz
Jun 20 07:56:18.774 ts3server: BACKUP: INFO: backup 18M ts3server-2018-06-20-075601.tar.gz, in progress
Jun 20 07:56:19.286 ts3server: BACKUP: FATAL: Problem identifying the previous backup directory for exclusion
Jun 20 07:56:19.290 ts3server: BACKUP: FATAL: command_backup.sh exiting with code: 1

and here the manuall run from within the server folder with preps (removing lock) :

[ts3server]$ rm lgsm/tmp/.backup.lock
[ts3server]$ /home/ts3server/server/ts3server backup && /home/ts3server/server/ts3server update ; /home/ts3server/server/ts3server start
[ OK ] Backup ts3server: Backup starting
[ INFO ] Backup ts3server: There are no previous backups
[ WARN ] Backup ts3server: ts3server will be stopped during the backup
[ OK ] Stopping ts3server: TeamSpeak 3 Server
[ OK ] Backup ts3server: Completed: ts3server-2018-06-20-080745.tar.gz, total size 60M
[ OK ] Starting ts3server: TeamSpeak 3 Server
[ OK ] Update ts3server: Checking for update: teamspeak.com
No update available:
Current version: 3.2.0
Available version: 3.2.0
[ OK ] Update ts3server: No update available
[ INFO ] Starting ts3server: TeamSpeak 3 Server is already running

manual run from within backupfolder (deleted previous backup):

[ts3server server]$ cd backups/
[ts3server backups]$ /home/ts3server/server/ts3server backup && /home/ts3server/server/ts3server update ; /home/ts3server/server/ts3server start
[ OK ] Backup ts3server: Backup starting
[ INFO ] Backup ts3server: There are no previous backups
[ WARN ] Backup ts3server: ts3server will be stopped during the backup
[ OK ] Stopping ts3server: TeamSpeak 3 Server
[ FAIL ] Backup ts3server: Problem identifying the previous backup directory for exclusion.
[ OK ] Starting ts3server: TeamSpeak 3 Server
[ts3server backups]$

@zian92 commented on GitHub (Jun 20, 2018): I am using the **new** configuration. The following is output of the cronlog: > cat log/script/ts3server-script-2018-06-20-07\:56\:19.log Jun 20 07:52:27.431 ts3server: START: PASS: Started TeamSpeak 3 Server Jun 20 07:52:27.435 ts3server: START: PASS: command_start.sh exiting with code: 0 Jun 20 07:56:01.779 ts3server: BACKUP: INFO: Lockfile generated Jun 20 07:56:01.781 ts3server: BACKUP: INFO: /home/ts3server/server/lgsm/tmp/.backup.lock Jun 20 07:56:02.018 ts3server: BACKUP: INFO: Backup starting Jun 20 07:56:04.044 ts3server: BACKUP: WARN: ts3server will be stopped during the backup Jun 20 07:56:16.766 ts3server: STOP: PASS: Stopped TeamSpeak 3 Server Jun 20 07:56:16.770 ts3server: BACKUP: INFO: A total of 18M will be compressed: /home/ts3server/server/backups/ts3server-2018-06-20-075601.tar.gz Jun 20 07:56:18.774 ts3server: BACKUP: INFO: backup 18M ts3server-2018-06-20-075601.tar.gz, in progress Jun 20 07:56:19.286 ts3server: BACKUP: FATAL: Problem identifying the previous backup directory for exclusion Jun 20 07:56:19.290 ts3server: BACKUP: FATAL: command_backup.sh exiting with code: 1 and here the manuall run from within the server folder with preps (removing lock) : > [ts3server]$ rm lgsm/tmp/.backup.lock [ts3server]$ /home/ts3server/server/ts3server backup && /home/ts3server/server/ts3server update ; /home/ts3server/server/ts3server start [ OK ] Backup ts3server: Backup starting [ INFO ] Backup ts3server: There are no previous backups [ WARN ] Backup ts3server: ts3server will be stopped during the backup [ OK ] Stopping ts3server: TeamSpeak 3 Server [ OK ] Backup ts3server: Completed: ts3server-2018-06-20-080745.tar.gz, total size 60M [ OK ] Starting ts3server: TeamSpeak 3 Server [ OK ] Update ts3server: Checking for update: teamspeak.com No update available: Current version: 3.2.0 Available version: 3.2.0 [ OK ] Update ts3server: No update available [ INFO ] Starting ts3server: TeamSpeak 3 Server is already running manual run from within backupfolder (deleted previous backup): >[ts3server server]$ cd backups/ [ts3server backups]$ /home/ts3server/server/ts3server backup && /home/ts3server/server/ts3server update ; /home/ts3server/server/ts3server start [ OK ] Backup ts3server: Backup starting [ INFO ] Backup ts3server: There are no previous backups [ WARN ] Backup ts3server: ts3server will be stopped during the backup [ OK ] Stopping ts3server: TeamSpeak 3 Server [ FAIL ] Backup ts3server: Problem identifying the previous backup directory for exclusion. [ OK ] Starting ts3server: TeamSpeak 3 Server [ts3server backups]$

kerem commented

2026-02-27 02:57:26 +03:00

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@Claiyc commented on GitHub (Mar 23, 2022):

Is this still relevant?

@Claiyc commented on GitHub (Mar 23, 2022): Is this still relevant?

kerem commented

2026-02-27 02:57:26 +03:00

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@Kazz3r24 commented on GitHub (Apr 28, 2022):

I get this error whenever I try to run the backup command. Just finished checking for lgsm update.

Please let me know what information I can provide.

@Kazz3r24 commented on GitHub (Apr 28, 2022): I get this error whenever I try to run the backup command. Just finished checking for lgsm update. Please let me know what information I can provide.

kerem commented

2026-02-27 02:57:26 +03:00

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@TheFurnace commented on GitHub (Oct 17, 2022):

I had this issue just now when running "~/arkserver backup" from the directory "/home/arkserver/ServerSettings".
It worked when I ran it from the "/home/arkserver" directory.

@TheFurnace commented on GitHub (Oct 17, 2022): I had this issue just now when running "~/arkserver backup" from the directory "/home/arkserver/ServerSettings". It worked when I ran it from the "/home/arkserver" directory.

kerem commented

2026-02-27 02:57:26 +03:00

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@Deanmrd commented on GitHub (Dec 4, 2022):

Hey guys any resolve to this as it still an issues

I have setup a cron to run everyday at 03:00 to backup both clusters of my server.

[ OK ] Backing up arkserver2: Backup starting

Previous backup was created 1 day ago, total size 11G
[ WARN ] Backing up arkserver2: arkserver2 is currently running (tried with server offline)
Although unlikely; creating a backup while arkserver2 is running might corrupt the backup.
[ FAIL ] Backing up arkserver2: Problem identifying the previous backup directory for exclusion.

I am running to arkservers and the is 1 run backup in home/gameuser/gamserver/lgsm/backup, in my arkserver.cfg I have it set

## Backup | https://docs.linuxgsm.com/commands/backup
maxbackups="3"
maxbackupdays="30"
stoponbackup="off"

thanks

Dean

@Deanmrd commented on GitHub (Dec 4, 2022): Hey guys any resolve to this as it still an issues I have setup a cron to run everyday at 03:00 to backup both clusters of my server. [ OK ] Backing up arkserver2: Backup starting * Previous backup was created 1 day ago, total size 11G [ WARN ] Backing up arkserver2: arkserver2 is currently running (tried with server offline) * Although unlikely; creating a backup while arkserver2 is running might corrupt the backup. [ FAIL ] Backing up arkserver2: Problem identifying the previous backup directory for exclusion. I am running to arkservers and the is 1 run backup in home/gameuser/gamserver/lgsm/backup, in my arkserver.cfg I have it set ``` ## Backup | https://docs.linuxgsm.com/commands/backup maxbackups="3" maxbackupdays="30" stoponbackup="off" ``` thanks Dean

kerem commented

2026-02-27 02:57:26 +03:00

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@dgibbs64 commented on GitHub (Jun 27, 2025):

Closing this as stale. If still an issue. Please re-raise

@dgibbs64 commented on GitHub (Jun 27, 2025): Closing this as stale. If still an issue. Please re-raise

kerem referenced this issue

2026-02-27 03:54:11 +03:00

[PR #1494] [MERGED] Hotfix/ultimatebyte 20170623 #3348