[GH-ISSUE #838] Issue upgrading to 9.2.1.1 #403

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opened 2026-02-26 10:32:24 +03:00 by kerem · 5 comments
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Originally created by @T81 on GitHub (Dec 18, 2025).
Original GitHub issue: https://github.com/ONLYOFFICE/Docker-DocumentServer/issues/838

Originally assigned to: @AntonKashichkin on GitHub.

I am trying to upgrade from 9.2.0.1 with
sudo bash workspace-install.sh -u true
but fails with
/documentserver/App_Data/cache/files/forgotten not binded

Ubuntu 24.04 LTS

Originally created by @T81 on GitHub (Dec 18, 2025). Original GitHub issue: https://github.com/ONLYOFFICE/Docker-DocumentServer/issues/838 Originally assigned to: @AntonKashichkin on GitHub. I am trying to upgrade from 9.2.0.1 with `sudo bash workspace-install.sh -u true` but fails with `/documentserver/App_Data/cache/files/forgotten not binded` Ubuntu 24.04 LTS
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@AntonKashichkin commented on GitHub (Dec 18, 2025):

Hi T81, could you please let me know which supply you are using and also share the full error message?

<!-- gh-comment-id:3669308074 --> @AntonKashichkin commented on GitHub (Dec 18, 2025): Hi T81, could you please let me know which supply you are using and also share the full error message?
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@T81 commented on GitHub (Dec 18, 2025):

Hi @AntonKashichkin
I am using Workspace Community Edition.
The only abnormal thing during the procedure is this line. The script is asking we if I want to use docker and I reply yes, it downloads the new image, and then just prints the line above

<!-- gh-comment-id:3670653996 --> @T81 commented on GitHub (Dec 18, 2025): Hi @AntonKashichkin I am using Workspace Community Edition. The only abnormal thing during the procedure is this line. The script is asking we if I want to use docker and I reply yes, it downloads the new image, and then just prints the line above
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@AntonKashichkin commented on GitHub (Dec 19, 2025):

Have you tried clearing the cache recently?
Check the /documentserver/App_Data/cache/files/forgotten directory, does it exist?

<!-- gh-comment-id:3674782503 --> @AntonKashichkin commented on GitHub (Dec 19, 2025): Have you tried clearing the cache recently? Check the /documentserver/App_Data/cache/files/forgotten directory, does it exist?
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@T81 commented on GitHub (Dec 19, 2025):

How can I clean the cache @AntonKashichkin?

<!-- gh-comment-id:3675066452 --> @T81 commented on GitHub (Dec 19, 2025): How can I clean the cache @AntonKashichkin?
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@T81 commented on GitHub (Jan 7, 2026):

Have you tried clearing the cache recently?
Check the /documentserver/App_Data/cache/files/forgotten directory, does it exist?

The following mount exists

/app/onlyoffice/DocumentServer/forgotten /var/lib/onlyoffice/documentserver/App_Data/cache/files/forgotten

It is empty

<!-- gh-comment-id:3718619817 --> @T81 commented on GitHub (Jan 7, 2026): > Have you tried clearing the cache recently? > Check the /documentserver/App_Data/cache/files/forgotten directory, does it exist? The following mount exists /app/onlyoffice/DocumentServer/forgotten /var/lib/onlyoffice/documentserver/App_Data/cache/files/forgotten It is empty
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starred/Docker-DocumentServer-ONLYOFFICE#403
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