[GH-ISSUE #727] OnlyOffice Documents cannot be opened if it exceeds 30MB, and can be opened normally if it is less than 30MB #327

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opened 2026-02-26 10:31:52 +03:00 by kerem · 4 comments
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Originally created by @cfy3133 on GitHub (Apr 12, 2024).
Original GitHub issue: https://github.com/ONLYOFFICE/Docker-DocumentServer/issues/727

Similar issues have been discovered before

https://github.com/ONLYOFFICE/Docker-DocumentServer/issues/659

Operating System of DocumentServer

Docker
image

Version information

8.0.1

Expected Behavior

Unable to view Word document files larger than 30MB

Actual Behavior

image

Reproduction Steps

docker run --name=documentserver -i -t -d -p 9997:80 -p 9998:8000 --restart=always -e JWT_ENABLED=false onlyoffice/documentserver

Originally created by @cfy3133 on GitHub (Apr 12, 2024). Original GitHub issue: https://github.com/ONLYOFFICE/Docker-DocumentServer/issues/727 ### Similar issues have been discovered before https://github.com/ONLYOFFICE/Docker-DocumentServer/issues/659 ### Operating System of DocumentServer Docker ![image](https://github.com/ONLYOFFICE/Docker-DocumentServer/assets/43978367/384488bd-7f10-4e41-a8ab-c08d3fec4df7) ### Version information 8.0.1 ### Expected Behavior Unable to view Word document files larger than 30MB ### Actual Behavior ![image](https://github.com/ONLYOFFICE/Docker-DocumentServer/assets/43978367/606873e8-0dfb-4565-a66b-ef04fe367808) ### Reproduction Steps docker run --name=documentserver -i -t -d -p 9997:80 -p 9998:8000 --restart=always -e JWT_ENABLED=false onlyoffice/documentserver
kerem 2026-02-26 10:31:52 +03:00
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Author
Owner

@avdddd1111 commented on GitHub (Apr 15, 2024):

Hello @cfy3133 !

Can you attach your document to this issue if it's over 30MB?

If the file is confidential, can you please send it to: files@onlyoffice.com? (If yes, please specify the version: DocumentServer#[issue-number]).

<!-- gh-comment-id:2056538003 --> @avdddd1111 commented on GitHub (Apr 15, 2024): Hello @cfy3133 ! Can you attach your document to this issue if it's over 30MB? If the file is confidential, can you please send it to: files@onlyoffice.com? (If yes, please specify the version: DocumentServer#[issue-number]).
Author
Owner

@cfy3133 commented on GitHub (Apr 16, 2024):

Thank you very much for the author's patient answer
1713234307596

<!-- gh-comment-id:2058119053 --> @cfy3133 commented on GitHub (Apr 16, 2024): Thank you very much for the author's patient answer ![1713234307596](https://github.com/ONLYOFFICE/Docker-DocumentServer/assets/43978367/c6d3b255-03d0-462e-8ea1-fd7690016dee)
Author
Owner

@avdddd1111 commented on GitHub (Apr 16, 2024):

I'm glad you solved issue yourself!

<!-- gh-comment-id:2058452742 --> @avdddd1111 commented on GitHub (Apr 16, 2024): I'm glad you solved issue yourself!
Author
Owner

@Rita-Bubnova commented on GitHub (Apr 16, 2024):

I close this issue. Feel free to comment or reopen it if you got further questions.

<!-- gh-comment-id:2059064781 --> @Rita-Bubnova commented on GitHub (Apr 16, 2024): I close this issue. Feel free to comment or reopen it if you got further questions.
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starred/Docker-DocumentServer-ONLYOFFICE#327
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