[GH-ISSUE #720] Cannot GET /Products/Files/ #323

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opened 2026-02-26 10:31:52 +03:00 by kerem · 2 comments
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Originally created by @alexdedyura on GitHub (Mar 18, 2024).
Original GitHub issue: https://github.com/ONLYOFFICE/Docker-DocumentServer/issues/720

I get this error "Cannot GET /Products/Files/

I get this error when I deploy the server and try to log in through the desktop application. The logs are clean, there are no errors.

DocumentServer: 8.0.1
OS: Ubuntu Server 22.04
Docker: 25.0.4, build 1a576c5

I deployed it with this command (sudo docker run -i -t -d -p 80:80 --restart=always -e JWT_SECRET=my_jwt_secret onlyoffice/documentserver), as well as through docker-compose

Log:

  • Starting PostgreSQL 14 database server [ OK ]
  • Starting RabbitMQ Messaging Server rabbitmq-server [ OK ]
    psql:/var/www/onlyoffice/documentserver/server/schema/postgresql/removetbl.sql:4: NOTICE: table "doc_callbacks" does not exist, skipping
    psql:/var/www/onlyoffice/documentserver/server/schema/postgresql/removetbl.sql:9: NOTICE: function merge_db(pg_catalog.varchar,int2,int8,pg_catalog.timestamp,pg_catalog.varchar,int8,int8) does not exist, skipping
    psql:/var/www/onlyoffice/documentserver/server/schema/postgresql/removetbl.sql:10: NOTICE: function merge_db(pg_catalog.varchar,int2,int4,pg_catalog.timestamp,pg_catalog.varchar,int4,int4) does not exist, skipping
    psql:/var/www/onlyoffice/documentserver/server/schema/postgresql/removetbl.sql:11: NOTICE: function merge_db(pg_catalog.varchar,int2,int4,pg_catalog.timestamp,int4,int4,text,text) does not exist, skipping
    Starting supervisor: supervisord.
  • Starting periodic command scheduler cron [ OK ]
  • Starting nginx nginx [ OK ]
    Generating AllFonts.js, please wait...Done
Originally created by @alexdedyura on GitHub (Mar 18, 2024). Original GitHub issue: https://github.com/ONLYOFFICE/Docker-DocumentServer/issues/720 I get this error "Cannot GET /Products/Files/ I get this error when I deploy the server and try to log in through the desktop application. The logs are clean, there are no errors. DocumentServer: 8.0.1 OS: Ubuntu Server 22.04 Docker: 25.0.4, build 1a576c5 I deployed it with this command (sudo docker run -i -t -d -p 80:80 --restart=always -e JWT_SECRET=my_jwt_secret onlyoffice/documentserver), as well as through docker-compose Log: > * Starting PostgreSQL 14 database server [ OK ] > * Starting RabbitMQ Messaging Server rabbitmq-server [ OK ] > psql:/var/www/onlyoffice/documentserver/server/schema/postgresql/removetbl.sql:4: NOTICE: table "doc_callbacks" does not exist, skipping > psql:/var/www/onlyoffice/documentserver/server/schema/postgresql/removetbl.sql:9: NOTICE: function merge_db(pg_catalog.varchar,int2,int8,pg_catalog.timestamp,pg_catalog.varchar,int8,int8) does not exist, skipping > psql:/var/www/onlyoffice/documentserver/server/schema/postgresql/removetbl.sql:10: NOTICE: function merge_db(pg_catalog.varchar,int2,int4,pg_catalog.timestamp,pg_catalog.varchar,int4,int4) does not exist, skipping > psql:/var/www/onlyoffice/documentserver/server/schema/postgresql/removetbl.sql:11: NOTICE: function merge_db(pg_catalog.varchar,int2,int4,pg_catalog.timestamp,int4,int4,text,text) does not exist, skipping > Starting supervisor: supervisord. > * Starting periodic command scheduler cron [ OK ] > * Starting nginx nginx [ OK ] > Generating AllFonts.js, please wait...Done
kerem 2026-02-26 10:31:52 +03:00
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@igwyd commented on GitHub (Mar 19, 2024):

Hello, do you trying to connect with ONLYOFFICE Desktop to the documentserver, right? If it is true, then you made mistake. "Connect to cloud" option in the ONLYOFFICE Desktop allows connect to cloud service such as DocSpace etc, not documentserver, https://helpcenter.onlyoffice.com/installation/desktop-connect-saas.aspx

<!-- gh-comment-id:2006197278 --> @igwyd commented on GitHub (Mar 19, 2024): Hello, do you trying to connect with ONLYOFFICE Desktop to the documentserver, right? If it is true, then you made mistake. "Connect to cloud" option in the ONLYOFFICE Desktop allows connect to cloud service such as DocSpace etc, not documentserver, https://helpcenter.onlyoffice.com/installation/desktop-connect-saas.aspx
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@alexdedyura commented on GitHub (Mar 19, 2024):

Спасибо большое, не знал.

<!-- gh-comment-id:2007174662 --> @alexdedyura commented on GitHub (Mar 19, 2024): Спасибо большое, не знал.
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starred/Docker-DocumentServer-ONLYOFFICE#323
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