[GH-ISSUE #625] Question about docker image for document server community edition #284

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opened 2026-02-26 10:31:35 +03:00 by kerem · 15 comments
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Originally created by @TineUser on GitHub (May 15, 2023).
Original GitHub issue: https://github.com/ONLYOFFICE/Docker-DocumentServer/issues/625

When setting up a docker container on a Synology system I have to fill the parameter "PRODUCT_EDITION". It is a mandatory field so I can't left it blank. Which value is needed to get the community edition? I tried "community" and "ce" but nothing happened and I'm not able to connect to OnlyOffice. Even using "ee" OnlyOffice doesn't seem to work. I can't find any documenttation for filling this field with the right value.

Originally created by @TineUser on GitHub (May 15, 2023). Original GitHub issue: https://github.com/ONLYOFFICE/Docker-DocumentServer/issues/625 When setting up a docker container on a Synology system I have to fill the parameter "PRODUCT_EDITION". It is a mandatory field so I can't left it blank. Which value is needed to get the community edition? I tried "community" and "ce" but nothing happened and I'm not able to connect to OnlyOffice. Even using "ee" OnlyOffice doesn't seem to work. I can't find any documenttation for filling this field with the right value.
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@TineUser commented on GitHub (May 15, 2023):

With the help of this article, https://blog.viking-studios.net/collabora-libreoffice-als-docker-container-in-nextcloud-auf-der-synology-diskstation-integrieren/, I was able to get the docker image running and have now access to OnlyOffice. I deleted the parameter "PRODUCT_EDITION".

And I don't know why the local port parameters are not mandatory in the Docker settings of Synology. I only saw "Local Port" and thought that the port number behind this is the local port. So I left them blank and there was no error message that these fields have to be filled.

<!-- gh-comment-id:1548029520 --> @TineUser commented on GitHub (May 15, 2023): With the help of this article, https://blog.viking-studios.net/collabora-libreoffice-als-docker-container-in-nextcloud-auf-der-synology-diskstation-integrieren/, I was able to get the docker image running and have now access to OnlyOffice. I deleted the parameter "PRODUCT_EDITION". And I don't know why the local port parameters are not mandatory in the Docker settings of Synology. I only saw "Local Port" and thought that the port number behind this is the local port. So I left them blank and there was no error message that these fields have to be filled.
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@TineUser commented on GitHub (May 15, 2023):

But I don't understand what has to be set here:

image

I created the folder "onlyoffice" and in this folder the subfolders "data" and "logs" as I read in some other articles. But I don't see any files in these folders.

<!-- gh-comment-id:1548039692 --> @TineUser commented on GitHub (May 15, 2023): But I don't understand what has to be set here: ![image](https://github.com/ONLYOFFICE/Docker-DocumentServer/assets/77736099/406f4862-8988-4a12-806f-2dc0a058a693) I created the folder "onlyoffice" and in this folder the subfolders "data" and "logs" as I read in some other articles. But I don't see any files in these folders.
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@igwyd commented on GitHub (Sep 17, 2024):

Hello @TineUser, sorry for the late reply, unfortunately we don't have a device with Docker on Synology. We will come back when we have it.

<!-- gh-comment-id:2355384081 --> @igwyd commented on GitHub (Sep 17, 2024): Hello @TineUser, sorry for the late reply, unfortunately we don't have a device with Docker on Synology. We will come back when we have it.
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@Diggit1 commented on GitHub (Jan 27, 2025):

Hello @TineUser, you have sloved your problem?

<!-- gh-comment-id:2616300969 --> @Diggit1 commented on GitHub (Jan 27, 2025): Hello @TineUser, you have sloved your problem?
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@TineUser commented on GitHub (Jan 27, 2025):

Hello @Diggit1, no, I haven't. I stopped trying.

<!-- gh-comment-id:2616468383 --> @TineUser commented on GitHub (Jan 27, 2025): Hello @Diggit1, no, I haven't. I stopped trying.
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@Diggit1 commented on GitHub (Jan 27, 2025):

ok, if you want to try again let me know. then i try to help

<!-- gh-comment-id:2616655843 --> @Diggit1 commented on GitHub (Jan 27, 2025): ok, if you want to try again let me know. then i try to help
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@TineUser commented on GitHub (Jan 28, 2025):

@Diggit1: Do you have OnlyOffice running on Synology?

<!-- gh-comment-id:2618091725 --> @TineUser commented on GitHub (Jan 28, 2025): @Diggit1: Do you have OnlyOffice running on Synology?
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@Diggit1 commented on GitHub (Jan 28, 2025):

@TineUser yes..... it is running

<!-- gh-comment-id:2618161098 --> @Diggit1 commented on GitHub (Jan 28, 2025): @TineUser yes..... it is running
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@TineUser commented on GitHub (Jan 28, 2025):

I think it would be nice for the community how you got it running with the shared folders of the Synology. And which version of DSM do you have running?

<!-- gh-comment-id:2618233593 --> @TineUser commented on GitHub (Jan 28, 2025): I think it would be nice for the community how you got it running with the shared folders of the Synology. And which version of DSM do you have running?
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@Diggit1 commented on GitHub (Jan 28, 2025):

OK, i can tell this in a few steps.

  1. if you are on DSM 6 and NC over webstation you must download onlyoffice/documentserver 7.5.1.1 another higher not work!
  2. on DSM 7 with NC over webstation, onlyoffice/documentserver 7.5.1.1 and latest work!
    Btw, i am on the DSM Version: 7.2.2-72806 Update 2
<!-- gh-comment-id:2619766372 --> @Diggit1 commented on GitHub (Jan 28, 2025): OK, i can tell this in a few steps. 1. if you are on DSM 6 and NC over webstation you must download onlyoffice/documentserver 7.5.1.1 another higher not work! 2. on DSM 7 with NC over webstation, onlyoffice/documentserver 7.5.1.1 and latest work! Btw, i am on the DSM Version: 7.2.2-72806 Update 2
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@Diggit1 commented on GitHub (Jan 28, 2025):

So, with your container setup,
you have to set JWT_ENABLED .... true and JWT_SECRET ....... selfcreated secretkey

the container ports are 443 , 80 and 8000 <-- you can read it in the terminal; 8000 is the listening port

but this is the most important
Image

then for the external folder/files create 4 folder in your destination and set it up like you want or my example with read/write permissions

Image

<!-- gh-comment-id:2619794213 --> @Diggit1 commented on GitHub (Jan 28, 2025): So, with your container setup, you have to set JWT_ENABLED .... true and JWT_SECRET ....... selfcreated secretkey the container ports are 443 , 80 and 8000 <-- you can read it in the terminal; 8000 is the listening port but this is the most important ![Image](https://github.com/user-attachments/assets/93ca6063-131e-4d33-a28f-c9f0a816ba9c) then for the external folder/files create 4 folder in your destination and set it up like you want or my example with read/write permissions ![Image](https://github.com/user-attachments/assets/893ab82d-f83d-4332-aac9-84d4be6fa470)
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@Diggit1 commented on GitHub (Jan 28, 2025):

then start up the container, wait a few min...........

try your NAS IP:

123.123.0.123:8000/healthcheck

, if its a screen with "true"
you can connect onlyoffice documentserver to your NC

thats it
BR Diggit

Image

<!-- gh-comment-id:2619806830 --> @Diggit1 commented on GitHub (Jan 28, 2025): then start up the container, wait a few min........... try your NAS IP: 123.123.0.123:8000/healthcheck , if its a screen with "true" you can connect onlyoffice documentserver to your NC thats it BR Diggit ![Image](https://github.com/user-attachments/assets/62c304d4-093e-4b80-bc4a-99543dc2417e)
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@GBInformatics commented on GitHub (May 6, 2025):

Hello, I am installing OnlyOffice on docker on a Nas Synology DS923+. In the future I'd like to make it work with NextCloud to get rid of Microsoft and Google.

When I try to make a new document, it gets stuck on “Loading document”.

Do you have an explanation?

<!-- gh-comment-id:2854741318 --> @GBInformatics commented on GitHub (May 6, 2025): Hello, I am installing OnlyOffice on docker on a Nas Synology DS923+. In the future I'd like to make it work with NextCloud to get rid of Microsoft and Google. When I try to make a new document, it gets stuck on “Loading document”. Do you have an explanation?
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@Diggit1 commented on GitHub (May 9, 2025):

For eventual help, i need more information eg: what you have done, nc ver, server ver, healthchek is true???

<!-- gh-comment-id:2865930406 --> @Diggit1 commented on GitHub (May 9, 2025): For eventual help, i need more information eg: what you have done, nc ver, server ver, healthchek is true???
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@GBInformatics commented on GitHub (Jun 6, 2025):

Pour une aide éventuelle, j'ai besoin de plus d'informations par exemple : qu'avez-vous fait, version NC, version du serveur, healthchek est vrai ???

I'm using the latest version of onlyoffice/documentserver. I get the error “document loading” and then the warning “The document could not be saved. Please check the connection settings”. The container is in good health.

<!-- gh-comment-id:2950287949 --> @GBInformatics commented on GitHub (Jun 6, 2025): > Pour une aide éventuelle, j'ai besoin de plus d'informations par exemple : qu'avez-vous fait, version NC, version du serveur, healthchek est vrai ??? I'm using the latest version of onlyoffice/documentserver. I get the error “document loading” and then the warning “The document could not be saved. Please check the connection settings”. The container is in good health.
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starred/Docker-DocumentServer-ONLYOFFICE#284
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