[GH-ISSUE #437] Full document crash when editing via OnlyOffice #223

Closed
opened 2026-02-26 10:31:08 +03:00 by kerem · 2 comments
Owner

Originally created by @brendan-pike on GitHub (May 18, 2022).
Original GitHub issue: https://github.com/ONLYOFFICE/Docker-DocumentServer/issues/437

When editing a docx file with tracking enabled for all if I perform a find/replace the document 'crashes', ie. editing is ceased and unavailable, I am forced to return to files and initiate a new onlyoffice edit of the file.

There are not errors in the docker onlyoffice/documentserver container logs or the nextcloud logs. The user is shown a module pop-up which states

An error occurred during the work with the document.
Use the 'Download as...' option to save the file backup copy to your computer hard drive.

In the browser console I get these errors:

Error: Permission denied to access property "ownerDocument"
and
Uncaught TypeError: this.aa[b] is undefined hU https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all.js:7325 hU https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all.js:7713 Ar https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all.js:7666 EQ https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all.js:9696 Qkd https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all.js:9699 u5f https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all-min.js:1106 onQueryReplaceAll https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:68 M https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 n https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 f https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 fireEvent https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:13 forEach https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 fireEvent https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:13 g https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 forEach https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 fireEvent https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:13 fireEvent https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:13 onBtnClick https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:20 M https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 n https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 f https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 dispatch https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:10 handle https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:10 add https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:10 I https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 each 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https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:13 onBtnClick https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:20 M https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 n https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 f https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 dispatch https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:10 handle https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:10 (Async: EventListener.handleEvent) add https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:10 I https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 each https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:9 each https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:9 I https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 on 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https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:67 <anonymous> https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:68 (Async: EventListener.handleEvent) f https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:68 <anonymous> https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:68 <anonymous> https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:68

Let me know if/how I can provide more information.
Thanks

Originally created by @brendan-pike on GitHub (May 18, 2022). Original GitHub issue: https://github.com/ONLYOFFICE/Docker-DocumentServer/issues/437 When editing a docx file with tracking enabled for all if I perform a find/replace the document 'crashes', ie. editing is ceased and unavailable, I am forced to return to files and initiate a new onlyoffice edit of the file. There are not errors in the docker onlyoffice/documentserver container logs or the nextcloud logs. The user is shown a module pop-up which states ``` An error occurred during the work with the document. Use the 'Download as...' option to save the file backup copy to your computer hard drive. ``` In the browser console I get these errors: `Error: Permission denied to access property "ownerDocument"` and `Uncaught TypeError: this.aa[b] is undefined hU https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all.js:7325 hU https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all.js:7713 Ar https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all.js:7666 EQ https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all.js:9696 Qkd https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all.js:9699 u5f https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all-min.js:1106 onQueryReplaceAll https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:68 M https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 n https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 f https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 fireEvent https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:13 forEach https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 fireEvent https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:13 g https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 forEach https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 fireEvent https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:13 fireEvent https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:13 onBtnClick https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:20 M https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 n https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 f https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 dispatch https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:10 handle https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:10 add https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:10 I https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 each https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:9 each https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:9 I https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 on https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:10 render https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:20 show https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:14 show https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:20 showSearchDlg https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:68 onShortcut https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:68 M 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https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all.js:7713 Ar https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all.js:7666 EQ https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all.js:9696 Qkd https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all.js:9699 u5f https://mydomain.com/7.0.1-37/sdkjs/word/sdk-all-min.js:1106 onQueryReplaceAll https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:68 M https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 n https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 f https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 fireEvent https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:13 forEach https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 fireEvent https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:13 g https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 forEach 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https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 f https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:8 o https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:67 <anonymous> https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:68 (Async: EventListener.handleEvent) f https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:68 <anonymous> https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:68 <anonymous> https://mydomain.com/7.0.1-37/web-apps/apps/documenteditor/main/app.js:68` Let me know if/how I can provide more information. Thanks
kerem closed this issue 2026-02-26 10:31:08 +03:00
Author
Owner

@ShockwaveNN commented on GitHub (May 18, 2022):

Hi, to track this issue we need something to be done:

  1. Update to latest v7.1.0 and check if this error still occurs
  2. If it's occurred - please create a new issue with step-by-step description (and probably file on which this error occurs) how to reproduce this problem
<!-- gh-comment-id:1129588349 --> @ShockwaveNN commented on GitHub (May 18, 2022): Hi, to track this issue we need something to be done: 1. Update to latest v7.1.0 and check if this error still occurs 2. If it's occurred - please create a new issue with step-by-step description (and probably file on which this error occurs) how to reproduce this problem
Author
Owner

@ShockwaveNN commented on GitHub (Jun 24, 2022):

This issue was closed due to no response.

<!-- gh-comment-id:1165669025 --> @ShockwaveNN commented on GitHub (Jun 24, 2022): This issue was closed due to no response.
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