[GH-ISSUE #354 ] Document Size error in Docker version of document server #180

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@ShockwaveNN commented on GitHub (Apr 21, 2021):

Could you attach your file and screenshot of error?

@ShockwaveNN commented on GitHub (Apr 21, 2021): Could you attach your file and screenshot of error?

kerem commented

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@joelchittum commented on GitHub (Apr 21, 2021):

This is a cat of the err.log:

This is a screenshot of the error message:
The file I am using is too large to upload it is over 200MB

@joelchittum commented on GitHub (Apr 21, 2021): This is a cat of the err.log: ![image](https://user-images.githubusercontent.com/10146922/115570051-cd182e80-a28b-11eb-8e34-d874e312247c.png) This is a screenshot of the error message: ![image](https://user-images.githubusercontent.com/10146922/115568965-c89f4600-a28a-11eb-91f1-9cf17bec34f9.png) The file I am using is too large to upload it is over 200MB

kerem commented

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@joelchittum commented on GitHub (Apr 21, 2021):

Here is a download link for the excel file.
https://drive.google.com/file/d/1cczTkLnomcQax1gypDudkYg-edLb598H/view?usp=sharing

@joelchittum commented on GitHub (Apr 21, 2021): Here is a download link for the excel file. https://drive.google.com/file/d/1cczTkLnomcQax1gypDudkYg-edLb598H/view?usp=sharing

kerem commented

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@ShockwaveNN commented on GitHub (Apr 21, 2021):

Aha, agree with you

Seems there is also limitation on nginx side

You should add client_max_body_size 1000M; in
/etc/onlyoffice/documentserver-example/nginx/includes/ds-example.conf

and I think same for all other nginx configs

Please do not forget restart it afterwards

@ShockwaveNN commented on GitHub (Apr 21, 2021): Aha, agree with you Seems there is also limitation on nginx side You should add `client_max_body_size 1000M;` in /etc/onlyoffice/documentserver-example/nginx/includes/ds-example.conf and I think same for all other nginx configs Please do not forget restart it afterwards

kerem commented

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@ShockwaveNN commented on GitHub (Apr 21, 2021):

Also I was wrong - /etc/onlyoffice/documentserver-example/production-linux.json need to be changed, not /etc/onlyoffice/documentserver-example/default.json

@ShockwaveNN commented on GitHub (Apr 21, 2021): Also I was wrong - `/etc/onlyoffice/documentserver-example/production-linux.json` need to be changed, not `/etc/onlyoffice/documentserver-example/default.json`

kerem commented

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@ShockwaveNN commented on GitHub (Apr 21, 2021):

Aaand finally I see your file is password protected

@ShockwaveNN commented on GitHub (Apr 21, 2021): Aaand finally I see your file is password protected

kerem commented

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@joelchittum commented on GitHub (Apr 21, 2021):

I seem to get the same error after updating the production-linux.json and nginx client_max_body_size.

@joelchittum commented on GitHub (Apr 21, 2021): I seem to get the same error after updating the production-linux.json and nginx client_max_body_size.

kerem commented

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@ShockwaveNN commented on GitHub (Apr 21, 2021):

Did you restarted nginx?
I was able to get to password screen with those steps

Increase server:maxFileSize in /etc/onlyoffice/documentserver-example/production-linux.json
Add client_max_body_size 1000M; to /etc/onlyoffice/documentserver-example/nginx/includes/ds-example.conf like this:
Change FileConverter:converter:maxDownloadBytes and 3 input in inputLimits
Restart nginx and all supervisorctl restart all

@ShockwaveNN commented on GitHub (Apr 21, 2021): Did you restarted nginx? I was able to get to password screen with those steps ![image](https://user-images.githubusercontent.com/668524/115584894-d3ca9400-a2d3-11eb-8db4-738bb0c3a682.png) 1. Increase `server:maxFileSize` in `/etc/onlyoffice/documentserver-example/production-linux.json` 2. Add `client_max_body_size 1000M;` to `/etc/onlyoffice/documentserver-example/nginx/includes/ds-example.conf` like this: ![image](https://user-images.githubusercontent.com/668524/115584683-a251c880-a2d3-11eb-904e-0ade323e6054.png) 3. Change `FileConverter:converter:maxDownloadBytes` and 3 input in `inputLimits` 4. Restart nginx and all `supervisorctl restart all`

kerem commented

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@joelchittum commented on GitHub (Apr 21, 2021):

I followed the exact steps you have outlined in your previous post I have continued to get the same error. Is there a specific version of document server you are using.

@joelchittum commented on GitHub (Apr 21, 2021): I followed the exact steps you have outlined in your previous post I have continued to get the same error. Is there a specific version of document server you are using.

kerem commented

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@ShockwaveNN commented on GitHub (Apr 21, 2021):

I've using 6.2.2, but I don't think it's related

Are you got any errors in nginx logs or browser cobsole?

On Wed, 21 Apr 2021, 19:22 Joel Chittum, @.***> wrote:

I followed the exact steps you have outlined in your previous post I have
continued to get the same error. Is there a specific version of document
server you are using.

—
You are receiving this because you commented.
Reply to this email directly, view it on GitHub
https://github.com/ONLYOFFICE/Docker-DocumentServer/issues/354#issuecomment-824191629,
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@ShockwaveNN commented on GitHub (Apr 21, 2021): I've using 6.2.2, but I don't think it's related Are you got any errors in nginx logs or browser cobsole? On Wed, 21 Apr 2021, 19:22 Joel Chittum, ***@***.***> wrote: > I followed the exact steps you have outlined in your previous post I have > continued to get the same error. Is there a specific version of document > server you are using. > > — > You are receiving this because you commented. > Reply to this email directly, view it on GitHub > <https://github.com/ONLYOFFICE/Docker-DocumentServer/issues/354#issuecomment-824191629>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AAFDG3CQTKSNR4434GTJMOTTJ33VBANCNFSM43KKKC2A> > . >

kerem commented

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@joelchittum commented on GitHub (Apr 21, 2021):

Browser console error is: Failed to load resource: the server responded with a status of 413 (Request Entity Too Large)
Nginx logs: 2021/04/21 16:12:42 [error] 5974#5974: *144 client intended to send too large body: 221587234 bytes, client: 172.17.0.1, server: , request: "POST /example/upload? HTTP/1.1", host: "localhost", referrer: "http://localhost/example/"

@joelchittum commented on GitHub (Apr 21, 2021): Browser console error is: Failed to load resource: the server responded with a status of 413 (Request Entity Too Large) Nginx logs: 2021/04/21 16:12:42 [error] 5974#5974: *144 client intended to send too large body: 221587234 bytes, client: 172.17.0.1, server: , request: "POST /example/upload? HTTP/1.1", host: "localhost", referrer: "http://localhost/example/"

kerem commented

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@ShockwaveNN commented on GitHub (Apr 21, 2021):

This is decently nginx side problem, are you applied step 2 correctly?

/etc/onlyoffice/documentserver-example/nginx/includes/ds-example.conf

Show this file

@ShockwaveNN commented on GitHub (Apr 21, 2021): This is decently nginx side problem, are you applied step 2 correctly? /etc/onlyoffice/documentserver-example/nginx/includes/ds-example.conf Show this file

kerem commented

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@joelchittum commented on GitHub (Apr 21, 2021):

@joelchittum commented on GitHub (Apr 21, 2021): ![image](https://user-images.githubusercontent.com/10146922/115589267-a5ca5d00-a29d-11eb-9a38-980444d46b3b.png)

kerem commented

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@ShockwaveNN commented on GitHub (Apr 21, 2021):

Hm, seems I've added also to default nginx config in /etc/nginx/nginx.conf

Maybe this is the reason

@ShockwaveNN commented on GitHub (Apr 21, 2021): Hm, seems I've added also to default nginx config in /etc/nginx/nginx.conf Maybe this is the reason

kerem commented

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@joelchittum commented on GitHub (Apr 21, 2021):

I have now added the client max to nginx.conf and still same issue.

@joelchittum commented on GitHub (Apr 21, 2021): I have now added the client max to nginx.conf and still same issue.

kerem commented

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@ShockwaveNN commented on GitHub (Apr 22, 2021):

Ok, to be clear, I've started new container of onlyoffice/documentserver:6.2.2

And run those:

#!/usr/bin/env bash

sed -i -e 's/104857600/10485760000/g' /etc/onlyoffice/documentserver-example/production-linux.json

sed -i '9iclient_max_body_size 1000M;' /etc/onlyoffice/documentserver-example/nginx/includes/ds-example.conf
sed -i '16iclient_max_body_size 1000M;' /etc/nginx/nginx.conf

sed -i -e 's/104857600/10485760000/g' /etc/onlyoffice/documentserver/default.json
sed -i -e 's/50MB/5000MB/g' /etc/onlyoffice/documentserver/default.json
sed -i -e 's/300MB/3000MB/g' /etc/onlyoffice/documentserver/default.json

service nginx restart
supervisorctl restart all

And after that I cannot see password prompt for your file

@ShockwaveNN commented on GitHub (Apr 22, 2021): Ok, to be clear, I've started new container of `onlyoffice/documentserver:6.2.2` And run those: ``` #!/usr/bin/env bash sed -i -e 's/104857600/10485760000/g' /etc/onlyoffice/documentserver-example/production-linux.json sed -i '9iclient_max_body_size 1000M;' /etc/onlyoffice/documentserver-example/nginx/includes/ds-example.conf sed -i '16iclient_max_body_size 1000M;' /etc/nginx/nginx.conf sed -i -e 's/104857600/10485760000/g' /etc/onlyoffice/documentserver/default.json sed -i -e 's/50MB/5000MB/g' /etc/onlyoffice/documentserver/default.json sed -i -e 's/300MB/3000MB/g' /etc/onlyoffice/documentserver/default.json service nginx restart supervisorctl restart all ``` And after that I cannot see password prompt for your file

kerem commented

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@joelchittum commented on GitHub (Apr 22, 2021):

Thank you very much this worked as expected and I will close the issue now.

@joelchittum commented on GitHub (Apr 22, 2021): Thank you very much this worked as expected and I will close the issue now.

kerem commented

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@ShockwaveNN commented on GitHub (Apr 22, 2021):

Didn't you find reason why previos variants are not working?

@ShockwaveNN commented on GitHub (Apr 22, 2021): Didn't you find reason why previos variants are not working?

kerem commented

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@joelchittum commented on GitHub (Apr 22, 2021):

I was missing some of the edits when updating the files is why it was not working for me.

@joelchittum commented on GitHub (Apr 22, 2021): I was missing some of the edits when updating the files is why it was not working for me.

kerem commented

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@xvybihal commented on GitHub (Dec 8, 2021):

Sorry to resurrect old issue. Would it be possible to add an option to mangle these limits by env-file instead of editing inside of the container?

For example, my suggestion would be:

NGINX_CLIENT_MAX_BODY_SIZE=100M
MAX_FILE_SIZE=104857600
MAX_DOWNLOAD_BYTES=104857600
INPUT_LIMIT_UNCOMPRESSED_DOC=50MB
INPUT_LIMIT_UNCOMPRESSED_XLS=300MB
INPUT_LIMIT_UNCOMPRESSED_PPT=50MB

@xvybihal commented on GitHub (Dec 8, 2021): Sorry to resurrect old issue. Would it be possible to add an option to mangle these limits by env-file instead of editing inside of the container? For example, my suggestion would be: `NGINX_CLIENT_MAX_BODY_SIZE`=`100M` `MAX_FILE_SIZE`=`104857600` `MAX_DOWNLOAD_BYTES`=`104857600` `INPUT_LIMIT_UNCOMPRESSED_DOC`=`50MB` `INPUT_LIMIT_UNCOMPRESSED_XLS`=`300MB` `INPUT_LIMIT_UNCOMPRESSED_PPT`=`50MB`

kerem commented

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@ShockwaveNN commented on GitHub (Dec 8, 2021):

@xvybihal Hi, I think it's a good idea

Could you create new issue for this idea, so it will be easier to track

@ShockwaveNN commented on GitHub (Dec 8, 2021): @xvybihal Hi, I think it's a good idea Could you create new issue for this idea, so it will be easier to track

kerem commented