[GH-ISSUE #1655] Error when Enabling Online Archive from Email & Exchange #889

Closed
opened 2026-03-02 12:46:04 +03:00 by kerem · 5 comments
Owner

Originally created by @STG-Tanner on GitHub (Jul 27, 2023).
Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/1655

Description

1). Go to Email & Exchange > Administration > Mailboxes and View a user
2). Select Enable Online Archive
3). Receive an error: "...The operation couldn't be performed because object 'null' couldn't be found..."

The request URL appears to reference the account UPN rather than the GUID like it is under Identity Management > Administration > Users > View.

Environment data

Sponsored instance
Frontend Version number: 3.8.0
Backend Version number: 3.8.2
Tried Tenant Cache Clear: true
Tried Token Cache Clear: true
Originally created by @STG-Tanner on GitHub (Jul 27, 2023). Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/1655 ### Description 1). Go to Email & Exchange > Administration > Mailboxes and View a user 2). Select Enable Online Archive 3). Receive an error: "...The operation couldn't be performed because object 'null' couldn't be found..." The request URL appears to reference the account UPN rather than the GUID like it is under Identity Management > Administration > Users > View. ### Environment data ```PowerShell Sponsored instance Frontend Version number: 3.8.0 Backend Version number: 3.8.2 Tried Tenant Cache Clear: true Tried Token Cache Clear: true ```
kerem 2026-03-02 12:46:04 +03:00
Author
Owner

@github-actions[bot] commented on GitHub (Jul 27, 2023):

Thank you for creating a bug. Please make sure your bug is indeed a unique case by checking current and past issues, and reading the complete documentation at https://docs.cipp.app/
If your bug is a known documentation issue, it will be closed without notice by a contributor. To confirm that this is not a bug found in the documentation, please copy and paste the following comment: "I confirm that I have checked the documentation thoroughly and believe this to be an actual bug.".

Without confirming, your report will be closed in 24 hours. If you'd like this bug to be assigned to you, please comment "I would like to work on this please!".

<!-- gh-comment-id:1654660459 --> @github-actions[bot] commented on GitHub (Jul 27, 2023): Thank you for creating a bug. Please make sure your bug is indeed a unique case by checking current and past issues, and reading the complete documentation at https://docs.cipp.app/ If your bug is a known documentation issue, it will be closed without notice by a contributor. To confirm that this is not a bug found in the documentation, please copy and paste the following comment: "I confirm that I have checked the documentation thoroughly and believe this to be an actual bug.". Without confirming, your report will be closed in 24 hours. If you'd like this bug to be assigned to you, please comment "I would like to work on this please!".
Author
Owner

@STG-Tanner commented on GitHub (Jul 27, 2023):

I would like to work on this please!

<!-- gh-comment-id:1654661872 --> @STG-Tanner commented on GitHub (Jul 27, 2023): I would like to work on this please!
Author
Owner

@github-actions[bot] commented on GitHub (Jul 27, 2023):

Great! I assigned you (@STG-Tanner) to the issue. Have fun working on it!

<!-- gh-comment-id:1654661992 --> @github-actions[bot] commented on GitHub (Jul 27, 2023): Great! I assigned you (@STG-Tanner) to the issue. Have fun working on it!
Author
Owner

@STG-Tanner commented on GitHub (Jul 27, 2023):

I confirm that I have checked the documentation thoroughly and believe this to be an actual bug.

<!-- gh-comment-id:1654665693 --> @STG-Tanner commented on GitHub (Jul 27, 2023): I confirm that I have checked the documentation thoroughly and believe this to be an actual bug.
Author
Owner

@BNWEIN commented on GitHub (Jul 28, 2023):

Fixed in Dev https://github.com/KelvinTegelaar/CIPP/pull/1656

<!-- gh-comment-id:1655209078 --> @BNWEIN commented on GitHub (Jul 28, 2023): Fixed in Dev https://github.com/KelvinTegelaar/CIPP/pull/1656
Sign in to join this conversation.
No milestone
No project
No assignees
1 participant
Notifications
Due date
The due date is invalid or out of range. Please use the format "yyyy-mm-dd".

No due date set.

Dependencies

No dependencies set.

Reference
starred/CIPP#889
No description provided.