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[GH-ISSUE #5006] [Bug]: Upload User Profile Picture - Request failed with Status Code 400 #2371
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starred/CIPP#2371
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Originally created by @stephenmonk on GitHub (Nov 25, 2025).
Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/5006
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Issue Description
Go to View User > Select Change Photo, Select photo from File Picker. Photo spins and then errors out with Request failed with status code 400
Environment Type
Non-sponsored user
Front End Version
8.7.1
Back End Version
8.7.1
Relevant Logs / Stack Trace
@github-actions[bot] commented on GitHub (Nov 25, 2025):
Thank you for reporting a potential bug. If you would like to work on this bug, please comment:
Thank you for helping us maintain the project!
@KelvinTegelaar commented on GitHub (Nov 25, 2025):
!support
@github-actions[bot] commented on GitHub (Nov 25, 2025):
Hello,
Thank you for reaching out! This report has been classified as a support request rather than a bug or feature request. To keep our development process focused, support requests are limited to paying users. This policy allows us to prioritize resources for those actively supporting CIPP, helping us maintain high-quality development and support.
Sponsors can contact our helpdesk directly via email for assistance with any issues or questions. For non-sponsor support, please refer to our documentation and community discussions—many questions have been answered there.
Did you get this notification in error? Reply with a screenshot of your sponsorship payment, and we’ll gladly reopen the request.
Thank you for your understanding,
The CIPP Team