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[GH-ISSUE #4880] [Bug]: Retrieving FileVault key results in an error #2288

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opened 2026-03-02 13:51:06 +03:00 by kerem · 3 comments
kerem commented 2026-03-02 13:51:06 +03:00
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Originally created by @BeheerIctivity on GitHub (Oct 30, 2025).
Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/4880

Originally assigned to: @kris6673 on GitHub.

Required confirmations before submitting

  • I can reproduce this issue on the latest released versions of both CIPP and CIPP-API.
  • I have searched existing issues (both open and closed) to avoid duplicates.
  • I am not requesting general support; this is an actual bug report.

Issue Description

Retrieving FileVault key results in an error

Intune -> Device manager -> Devices
Select Action on a MacOS device and Retrieve FileVault key
Click Confirm
Error is displayed:
Image

Failed to queue action getFileVaultKey on xxxxxxxx-7d1a-43e3-9f4a-3f6606f19023 : No OData route exists that match template ~/singleton/navigation/key/function with http verb POST for request /DeviceFE/StatelessDeviceFEService/deviceManagement/managedDevices('xxxxxxxx-7d1a-43e3-9f4a-3f6606f19023')/microsoft.management.services.api.getFileVaultKey.

Retrieving the FileVault key in intune works normally

Environment Type

Sponsored (paying) user

Front End Version

8.6.1

Back End Version

8.6.2

Relevant Logs / Stack Trace

browser dev tools shows

 POST https://xxx.xxxxx.nl/api/ExecDeviceAction 500 (Internal Server Error)
(anonymous)	@	_app-c193046ab919497e.js:119
xhr	@	_app-c193046ab919497e.js:119
e9	@	_app-c193046ab919497e.js:119
_request	@	_app-c193046ab919497e.js:119
request	@	_app-c193046ab919497e.js:119
(anonymous)	@	_app-c193046ab919497e.js:119
(anonymous)	@	_app-c193046ab919497e.js:119
mutationFn	@	_app-c193046ab919497e.js:119
fn	@	_app-c193046ab919497e.js:4
b	@	_app-c193046ab919497e.js:4
start	@	_app-c193046ab919497e.js:4
execute	@	_app-c193046ab919497e.js:4
await in execute		
mutate	@	_app-c193046ab919497e.js:119
(anonymous)	@	_app-c193046ab919497e.js:119
(anonymous)	@	_app-c193046ab919497e.js:10
q	@	_app-c193046ab919497e.js:10
(anonymous)	@	_app-c193046ab919497e.js:119
await in (anonymous)		
uY	@	framework-0907bc41f77e1d3c.js:1
(anonymous)	@	framework-0907bc41f77e1d3c.js:1
tS	@	framework-0907bc41f77e1d3c.js:1
u1	@	framework-0907bc41f77e1d3c.js:1
s5	@	framework-0907bc41f77e1d3c.js:1
s8	@	framework-0907bc41f77e1d3c.js:1
Originally created by @BeheerIctivity on GitHub (Oct 30, 2025). Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/4880 Originally assigned to: @kris6673 on GitHub. ### Required confirmations before submitting - [x] **I can reproduce this issue on the latest released versions** of both CIPP and CIPP-API. - [x] **I have searched existing issues** (both open and closed) to avoid duplicates. - [x] I am **not** requesting general support; this is an actual bug report. ### Issue Description Retrieving FileVault key results in an error Intune -> Device manager -> Devices Select Action on a MacOS device and Retrieve FileVault key Click Confirm Error is displayed: <img width="598" height="462" alt="Image" src="https://github.com/user-attachments/assets/58b0101a-8870-4bd0-817d-3612ded8d531" /> Failed to queue action getFileVaultKey on xxxxxxxx-7d1a-43e3-9f4a-3f6606f19023 : No OData route exists that match template ~/singleton/navigation/key/function with http verb POST for request /DeviceFE/StatelessDeviceFEService/deviceManagement/managedDevices('xxxxxxxx-7d1a-43e3-9f4a-3f6606f19023')/microsoft.management.services.api.getFileVaultKey. Retrieving the FileVault key in intune works normally ### Environment Type Sponsored (paying) user ### Front End Version 8.6.1 ### Back End Version 8.6.2 ### Relevant Logs / Stack Trace ```plaintext browser dev tools shows POST https://xxx.xxxxx.nl/api/ExecDeviceAction 500 (Internal Server Error) (anonymous) @ _app-c193046ab919497e.js:119 xhr @ _app-c193046ab919497e.js:119 e9 @ _app-c193046ab919497e.js:119 _request @ _app-c193046ab919497e.js:119 request @ _app-c193046ab919497e.js:119 (anonymous) @ _app-c193046ab919497e.js:119 (anonymous) @ _app-c193046ab919497e.js:119 mutationFn @ _app-c193046ab919497e.js:119 fn @ _app-c193046ab919497e.js:4 b @ _app-c193046ab919497e.js:4 start @ _app-c193046ab919497e.js:4 execute @ _app-c193046ab919497e.js:4 await in execute mutate @ _app-c193046ab919497e.js:119 (anonymous) @ _app-c193046ab919497e.js:119 (anonymous) @ _app-c193046ab919497e.js:10 q @ _app-c193046ab919497e.js:10 (anonymous) @ _app-c193046ab919497e.js:119 await in (anonymous) uY @ framework-0907bc41f77e1d3c.js:1 (anonymous) @ framework-0907bc41f77e1d3c.js:1 tS @ framework-0907bc41f77e1d3c.js:1 u1 @ framework-0907bc41f77e1d3c.js:1 s5 @ framework-0907bc41f77e1d3c.js:1 s8 @ framework-0907bc41f77e1d3c.js:1 ```
kerem commented 2026-03-02 13:51:08 +03:00
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@github-actions[bot] commented on GitHub (Oct 30, 2025):

Thank you for reporting a potential bug. If you would like to work on this bug, please comment:

I would like to work on this please!

Thank you for helping us maintain the project!

<!-- gh-comment-id:3467129789 --> @github-actions[bot] commented on GitHub (Oct 30, 2025): Thank you for reporting a potential bug. If you would like to work on this bug, please comment: > I would like to work on this please! Thank you for helping us maintain the project!
kerem commented 2026-03-02 13:51:08 +03:00
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@kris6673 commented on GitHub (Nov 6, 2025):

I would like to work on this please!

<!-- gh-comment-id:3499501901 --> @kris6673 commented on GitHub (Nov 6, 2025): I would like to work on this please!
kerem commented 2026-03-02 13:51:08 +03:00
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@github-actions[bot] commented on GitHub (Nov 6, 2025):

Great! I assigned you (@kris6673) to the issue. Have fun working on it!

<!-- gh-comment-id:3499502315 --> @github-actions[bot] commented on GitHub (Nov 6, 2025): Great! I assigned you (@kris6673) to the issue. Have fun working on it!
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