[GH-ISSUE #4766] [Feature Request]: Notes/Documentation field for Alerts #2220

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opened 2026-03-02 13:50:35 +03:00 by kerem · 4 comments
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Originally created by @entrion on GitHub (Oct 6, 2025).
Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/4766

Originally assigned to: @KelvinTegelaar on GitHub.

Please confirm:

  • I have searched existing feature requests (open and closed) and found no duplicates.
  • **me or my organization is currently an active sponsor of the product at the $99,- level.

Problem Statement

We can not easily add information to alerts.
Example, for the Apple alerts like expiring APN cert I have added.
Please see the following guide on handling this alert: Renew Apple MDM push certificate

Benefits for MSPs

When sending alerts we would like to add documentation, FAQ, or links on what we expect users to do with the alert.

Value or Importance

Alerts hit our service desk who are the least experienced users. They need explicit instructions on what to do.

PowerShell Commands (Optional)

No response

Originally created by @entrion on GitHub (Oct 6, 2025). Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/4766 Originally assigned to: @KelvinTegelaar on GitHub. ### Please confirm: - [x] **I have searched existing feature requests** (open and closed) and found no duplicates. - [x] **me or my organization is currently an active sponsor of the product at the $99,- level. ### Problem Statement We can not easily add information to alerts. Example, for the Apple alerts like expiring APN cert I have added. Please see the following guide on handling this alert: [Renew Apple MDM push certificate](https://learn.microsoft.com/en-us/intune/intune-service/enrollment/apple-mdm-push-certificate-get#renew-apple-mdm-push-certificate) ### Benefits for MSPs When sending alerts we would like to add documentation, FAQ, or links on what we expect users to do with the alert. ### Value or Importance Alerts hit our service desk who are the least experienced users. They need explicit instructions on what to do. ### PowerShell Commands (Optional) _No response_
Author
Owner

@kris6673 commented on GitHub (Oct 6, 2025):

This is a great idea, +1 from me on this.
Our MSP has run into the exact same troubles of the helpdesk not knowing what to do about the alerts and this would help imensely

<!-- gh-comment-id:3373286724 --> @kris6673 commented on GitHub (Oct 6, 2025): This is a great idea, +1 from me on this. Our MSP has run into the exact same troubles of the helpdesk not knowing what to do about the alerts and this would help imensely
Author
Owner

@github-actions[bot] commented on GitHub (Oct 6, 2025):

Hello,

Thank you for your interest in improving CIPP!
To keep our development process focused and manageable, feature requests are limited to paying users. This policy helps us prioritize improvements that directly benefit those actively supporting CIPP and ensures we can sustain our development and support.

When a sponsor makes a feature request, their support covers training, development, documentation, and security checks. Allowing non-sponsor requests could lead to a backlog that slows down updates and stretches resources thin, ultimately affecting the quality and sustainability of CIPP.

While we’ve closed this request, we appreciate your input. You’re always welcome to participate in ongoing discussions or contribute to open issues. If you are a developer, feel free to open a PR that includes your feature request or comment "I’d like to work on this!" to assign the issue to yourself.

Did you get this notification in error? Reply with a screenshot of your sponsorship payment and we’ll reopen the issue.

Thank you for understanding,
The CIPP Team

<!-- gh-comment-id:3373935801 --> @github-actions[bot] commented on GitHub (Oct 6, 2025): Hello, Thank you for your interest in improving CIPP! To keep our development process focused and manageable, **feature requests are limited to paying users**. This policy helps us prioritize improvements that directly benefit those actively supporting CIPP and ensures we can sustain our development and support. When a sponsor makes a feature request, their support covers training, development, documentation, and security checks. Allowing non-sponsor requests could lead to a backlog that slows down updates and stretches resources thin, ultimately affecting the quality and sustainability of CIPP. While we’ve closed this request, we appreciate your input. You’re always welcome to participate in ongoing discussions or contribute to open issues. If you are a developer, feel free to open a PR that includes your feature request or comment "**I’d like to work on this!**" to assign the issue to yourself. **Did you get this notification in error?** Reply with a screenshot of your sponsorship payment and we’ll reopen the issue. _Thank you for understanding,_ **The CIPP Team**
Author
Owner

@KelvinTegelaar commented on GitHub (Oct 8, 2025):

Reopened under @kris6673

<!-- gh-comment-id:3380695967 --> @KelvinTegelaar commented on GitHub (Oct 8, 2025): Reopened under @kris6673
Author
Owner

@KelvinTegelaar commented on GitHub (Oct 17, 2025):

Scripted alerts now have an option "Alert Comment" to add, this is added to each alert.

<!-- gh-comment-id:3414510021 --> @KelvinTegelaar commented on GitHub (Oct 17, 2025): Scripted alerts now have an option "Alert Comment" to add, this is added to each alert.
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starred/CIPP#2220
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