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[GH-ISSUE #4731] [Bug]: negative user count on dashboard: unlicensed users #2203

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opened 2026-03-02 13:50:26 +03:00 by kerem · 7 comments

kerem commented

2026-03-02 13:50:26 +03:00

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Originally created by @jjvandenberg on GitHub (Sep 30, 2025).
Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/4731

Originally assigned to: @Zacgoose on GitHub.

Required confirmations before submitting

I can reproduce this issue on the latest released versions of both CIPP and CIPP-API.
I have searched existing issues (both open and closed) to avoid duplicates.
I am not requesting general support; this is an actual bug report.

Issue Description

Some miscalculation in the dashboard for a given tenant, so it seems ;-)
in other tenants the amount is positive or zero, but never accurate so it seems.
And yes I known, 11 global admins is just crazy ...:-(

Environment Type

Front End Version

8.4.2

Back End Version

8.4.2.

Relevant Logs / Stack Trace

Originally created by @jjvandenberg on GitHub (Sep 30, 2025). Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/4731 Originally assigned to: @Zacgoose on GitHub. ### Required confirmations before submitting - [x] **I can reproduce this issue on the latest released versions** of both CIPP and CIPP-API. - [x] **I have searched existing issues** (both open and closed) to avoid duplicates. - [x] I am **not** requesting general support; this is an actual bug report. ### Issue Description <img width="539" height="621" alt="Image" src="https://github.com/user-attachments/assets/7f7b7d4b-55f8-44ff-bc64-54a786875fbf" /> Some miscalculation in the dashboard for a given tenant, so it seems ;-) in other tenants the amount is positive or zero, but never accurate so it seems. And yes I known, 11 global admins is just crazy ...:-( ### Environment Type Sponsored (paying) user ### Front End Version 8.4.2 ### Back End Version 8.4.2. ### Relevant Logs / Stack Trace ```plaintext ```

kerem

2026-03-02 13:50:26 +03:00

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kerem commented

2026-03-02 13:50:27 +03:00

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@github-actions[bot] commented on GitHub (Sep 30, 2025):

Thank you for reporting a potential bug. If you would like to work on this bug, please comment:

I would like to work on this please!

Thank you for helping us maintain the project!

@github-actions[bot] commented on GitHub (Sep 30, 2025): Thank you for reporting a potential bug. If you would like to work on this bug, please comment: > I would like to work on this please! Thank you for helping us maintain the project!

kerem commented

2026-03-02 13:50:27 +03:00

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@kris6673 commented on GitHub (Sep 30, 2025):

For the person that wants to fix this: This happens when guest are licensed :)

@kris6673 commented on GitHub (Sep 30, 2025): For the person that wants to fix this: This happens when guest are licensed :)

kerem commented

2026-03-02 13:50:27 +03:00

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@jjvandenberg commented on GitHub (Oct 3, 2025):

hi, in our case, no guests are licenced 😊

@jjvandenberg commented on GitHub (Oct 3, 2025): hi, in our case, no guests are licenced 😊

kerem commented

2026-03-02 13:50:27 +03:00

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@Zacgoose commented on GitHub (Oct 4, 2025):

I would like to work on this please!

@Zacgoose commented on GitHub (Oct 4, 2025): I would like to work on this please!

kerem commented

2026-03-02 13:50:27 +03:00

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@github-actions[bot] commented on GitHub (Oct 4, 2025):

Great! I assigned you (@Zacgoose) to the issue. Have fun working on it!

@github-actions[bot] commented on GitHub (Oct 4, 2025): Great! I assigned you (@Zacgoose) to the issue. Have fun working on it!

kerem commented

2026-03-02 13:50:27 +03:00

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@Zacgoose commented on GitHub (Oct 4, 2025):

its actually when GAs are licenced and some other edge cases which it does not account for

@Zacgoose commented on GitHub (Oct 4, 2025): its actually when GAs are licenced and some other edge cases which it does not account for

kerem commented

2026-03-02 13:50:27 +03:00

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@JohnDuprey commented on GitHub (Oct 5, 2025):

Fixed in dev

@JohnDuprey commented on GitHub (Oct 5, 2025): Fixed in dev

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starred/CIPP#2203

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