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[GH-ISSUE #3968] [Bug]: Group Removal with Licenses #1782

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opened 2026-03-02 13:47:03 +03:00 by kerem · 2 comments

kerem commented

2026-03-02 13:47:03 +03:00

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Originally created by @Alexander-Evans91 on GitHub (Apr 15, 2025).
Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/3968

Required confirmations before submitting

I can reproduce this issue on the latest released versions of both CIPP and CIPP-API.
I have searched existing issues (both open and closed) to avoid duplicates.
I am not requesting general support; this is an actual bug report.

Issue Description

Upon completing an offboarding via Offboarding Wizard, I discovered that it will not remove users from groups that have licensing assigned to it.

Navigate to Identity Management > Administration > Offboarding Wizard.
Complete the necessary fields for the offboarding wizard.
For this example, I am attempting to remove a user from a group that has a license assigned to it.
Once processed, it will provide the results with the following message:
"Could not remove [User] from [Group Name}. This is because the group has licenses assigned to it."

Environment Type

Front End Version

7.5.0

Back End Version

7.5.0

Relevant Logs / Stack Trace

Originally created by @Alexander-Evans91 on GitHub (Apr 15, 2025). Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/3968 ### Required confirmations before submitting - [x] **I can reproduce this issue on the latest released versions** of both CIPP and CIPP-API. - [x] **I have searched existing issues** (both open and closed) to avoid duplicates. - [x] I am **not** requesting general support; this is an actual bug report. ### Issue Description Upon completing an offboarding via Offboarding Wizard, I discovered that it will not remove users from groups that have licensing assigned to it. 1. Navigate to **Identity Management** > **Administration** > **Offboarding Wizard**. 2. Complete the necessary fields for the offboarding wizard. 3. For this example, I am attempting to remove a user from a group that has a license assigned to it. 4. Once processed, it will provide the results with the following message: "Could not remove [User] from [Group Name}. This is because the group has licenses assigned to it." ### Environment Type Sponsored (paying) user ### Front End Version 7.5.0 ### Back End Version 7.5.0 ### Relevant Logs / Stack Trace ```plaintext ```

kerem

2026-03-02 13:47:03 +03:00

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kerem commented

2026-03-02 13:47:04 +03:00

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@github-actions[bot] commented on GitHub (Apr 15, 2025):

Thank you for reporting a potential bug. If you would like to work on this bug, please comment:

I would like to work on this please!

Thank you for helping us maintain the project!

@github-actions[bot] commented on GitHub (Apr 15, 2025): Thank you for reporting a potential bug. If you would like to work on this bug, please comment: > I would like to work on this please! Thank you for helping us maintain the project!

kerem commented

2026-03-02 13:47:04 +03:00

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@JohnDuprey commented on GitHub (Apr 15, 2025):

Hi @Alexander-Evans91 - this is not a bug, in fact it's intentional. If you remove licenses from a user before an action such as convert to shared mailbox, the mailbox will be deleted before it can be converted. Please use the Remove Licenses action during offboarding to account for Group based licensing.

@JohnDuprey commented on GitHub (Apr 15, 2025): Hi @Alexander-Evans91 - this is not a bug, in fact it's intentional. If you remove licenses from a user before an action such as convert to shared mailbox, the mailbox will be deleted before it can be converted. Please use the Remove Licenses action during offboarding to account for Group based licensing.

kerem referenced this issue

2026-03-02 13:58:15 +03:00

[PR #1787] [CLOSED] Added function to change ActivityFeed.Read - Delegated to ActivityFeed.Read - Delegated (Office 365 Management) #3415

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