[GH-ISSUE #3386] Teams Business Voice #1556

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opened 2026-03-02 13:45:10 +03:00 by kerem · 9 comments
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Originally created by @BNWEIN on GitHub (Jan 21, 2025).
Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/3386

Description

Customers are using a DirectRouting partner.
When we try and load Teams Business Voice Page we are getting this error

Image

To replicate this issue
have a customer with Teams Business Voice enabled, and setup in a direct routing configuration with a third party
in CIPP go to
Teams & SharePoint
Teams
business voice.

That gives you the error provided above in the screen shot.

Environment data

Hosted
V7.05 for both back end and front end.
Originally created by @BNWEIN on GitHub (Jan 21, 2025). Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/3386 ### Description Customers are using a DirectRouting partner. When we try and load Teams Business Voice Page we are getting this error ![Image](https://github.com/user-attachments/assets/eb26e742-8d49-443f-953a-3f39799050f7) To replicate this issue have a customer with Teams Business Voice enabled, and setup in a direct routing configuration with a third party in CIPP go to Teams & SharePoint Teams business voice. That gives you the error provided above in the screen shot. ### Environment data ```PowerShell Hosted V7.05 for both back end and front end. ```
kerem 2026-03-02 13:45:10 +03:00
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@github-actions[bot] commented on GitHub (Jan 21, 2025):

Thank you for creating a bug. Please make sure your bug is indeed a unique case by checking current and past issues, and reading the complete documentation at https://docs.cipp.app/
If your bug is a known documentation issue, it will be closed without notice by a contributor. To confirm that this is not a bug found in the documentation, please copy and paste the following comment: "I confirm that I have checked the documentation thoroughly and believe this to be an actual bug."

Without confirming, your report will be closed in 24 hours. If you'd like this bug to be assigned to you, please comment "I would like to work on this please!".

<!-- gh-comment-id:2604712190 --> @github-actions[bot] commented on GitHub (Jan 21, 2025): Thank you for creating a bug. Please make sure your bug is indeed a unique case by checking current and past issues, and reading the complete documentation at https://docs.cipp.app/ If your bug is a known documentation issue, it will be closed without notice by a contributor. To confirm that this is not a bug found in the documentation, please copy and paste the following comment: "I confirm that I have checked the documentation thoroughly and believe this to be an actual bug." Without confirming, your report will be closed in 24 hours. If you'd like this bug to be assigned to you, please comment "I would like to work on this please!".
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@KelvinTegelaar commented on GitHub (Jan 21, 2025):

no exceptions boo, please use the entire form, version numbers, steps to replicate, we need to set an example @BNWEIN

<!-- gh-comment-id:2604824807 --> @KelvinTegelaar commented on GitHub (Jan 21, 2025): no exceptions boo, please use the entire form, version numbers, steps to replicate, we need to set an example @BNWEIN
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@BNWEIN commented on GitHub (Jan 21, 2025):

Have updated Papi!

<!-- gh-comment-id:2605000745 --> @BNWEIN commented on GitHub (Jan 21, 2025): Have updated Papi!
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@JohnDuprey commented on GitHub (Jan 25, 2025):

I managed to replicate this but I can't get that api endpoint to respond in a timely fashion even with the fix. @BNWEIN you'll need to test and let us know.

<!-- gh-comment-id:2614074332 --> @JohnDuprey commented on GitHub (Jan 25, 2025): I managed to replicate this but I can't get that api endpoint to respond in a timely fashion even with the fix. @BNWEIN you'll need to test and let us know.
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@BNWEIN commented on GitHub (Jan 27, 2025):

Frontend 7.1.1
Backend 7.1,0

Can't get any data to load on the business voice page. After a long waiting period, it eventually errors out.

<!-- gh-comment-id:2615087547 --> @BNWEIN commented on GitHub (Jan 27, 2025): Frontend 7.1.1 Backend 7.1,0 Can't get any data to load on the business voice page. After a long waiting period, it eventually errors out.
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@github-actions[bot] commented on GitHub (Feb 6, 2025):

This issue is stale because it has been open 10 days with no activity. We will close this issue soon. If you want this feature implemented you can contribute it. See: https://docs.cipp.app/dev-documentation/contributing-to-the-code . Please notify the team if you are working on this yourself.

<!-- gh-comment-id:2638572169 --> @github-actions[bot] commented on GitHub (Feb 6, 2025): This issue is stale because it has been open 10 days with no activity. We will close this issue soon. If you want this feature implemented you can contribute it. See: https://docs.cipp.app/dev-documentation/contributing-to-the-code . Please notify the team if you are working on this yourself.
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@JohnDuprey commented on GitHub (Feb 6, 2025):

@BNWEIN can you test this directly through the API and see how long it takes to respond?

<!-- gh-comment-id:2638691579 --> @JohnDuprey commented on GitHub (Feb 6, 2025): @BNWEIN can you test this directly through the API and see how long it takes to respond?
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@BNWEIN commented on GitHub (Feb 6, 2025):

Image

No response at all!

<!-- gh-comment-id:2639347317 --> @BNWEIN commented on GitHub (Feb 6, 2025): ![Image](https://github.com/user-attachments/assets/1ff82588-3cae-45a7-ad10-868f5f814e69) No response at all!
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@KelvinTegelaar commented on GitHub (Feb 7, 2025):

Fixed in dev.

<!-- gh-comment-id:2643393571 --> @KelvinTegelaar commented on GitHub (Feb 7, 2025): Fixed in dev.
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starred/CIPP#1556
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