[GH-ISSUE #2954] Missing data in MFA report and exports #1467

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opened 2026-03-02 13:44:27 +03:00 by kerem · 3 comments
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Originally created by @DailenG on GitHub (Oct 24, 2024).
Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/2954

Description

  1. Go to any tenant
  2. Go to Identity Management > Reports > MFA Report
  3. In the GUI view and JSON results you can see results in "Registered for Conditional MFA" column and values for the accounts

So here's the observations:
a) If selecting Export CSV either All Columns or Visible Columns, this data is not output to the CSV
b) If selecting Export PDF Visible Columns, this data will output to the PDF

Perhaps not glitches but support issue I need to resolve, this was also noticed:
a) CA Policies always say "No Data" even when policies are in place and affect the user listed (GUI & JSON results)
b) Enforced via Conditional Access always says "Not Enforced" (GUI & JSON results)
c) Under Tenant Administration > Conditional Access > CA Policies the applicable policies show up properly here
d) Under CIPP menu > Application Settings > Maintenance > Orchestrators a few entries shows "ListMFAUsersOrchestrator" with the status "Invalid JSON" so I tried using Purge Orchestrator but haven't seen it re-attempt that Orchestrator since then
e) Verified Permissions, GDAP, and Tenant Access

Environment data

- Non-sponsored instance
- Front end version: 6.4.1
- Back end version: 6.5.2
- Tried Tenant Cache Clear: false
- Tried Token Cache Clear: false
Originally created by @DailenG on GitHub (Oct 24, 2024). Original GitHub issue: https://github.com/KelvinTegelaar/CIPP/issues/2954 ### Description 1) Go to any tenant 2) Go to Identity Management > Reports > MFA Report 3) In the GUI view and JSON results you can see results in "Registered for Conditional MFA" column and values for the accounts > So here's the observations: > a) If selecting Export CSV either All Columns or Visible Columns, this data is not output to the CSV > b) If selecting Export PDF Visible Columns, this data *will* output to the PDF > > Perhaps not glitches but support issue I need to resolve, this was also noticed: > a) CA Policies always say "No Data" even when policies are in place and affect the user listed (GUI & JSON results) > b) Enforced via Conditional Access always says "Not Enforced" (GUI & JSON results) > c) Under Tenant Administration > Conditional Access > CA Policies the applicable policies show up properly here > d) Under CIPP menu > Application Settings > Maintenance > Orchestrators a few entries shows "ListMFAUsersOrchestrator" with the status "Invalid JSON" so I tried using Purge Orchestrator but haven't seen it re-attempt that Orchestrator since then > e) Verified Permissions, GDAP, and Tenant Access ### Environment data ```PowerShell - Non-sponsored instance - Front end version: 6.4.1 - Back end version: 6.5.2 - Tried Tenant Cache Clear: false - Tried Token Cache Clear: false ```
kerem 2026-03-02 13:44:27 +03:00
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@github-actions[bot] commented on GitHub (Oct 24, 2024):

Thank you for creating a bug. Please make sure your bug is indeed a unique case by checking current and past issues, and reading the complete documentation at https://docs.cipp.app/
If your bug is a known documentation issue, it will be closed without notice by a contributor. To confirm that this is not a bug found in the documentation, please copy and paste the following comment: "I confirm that I have checked the documentation thoroughly and believe this to be an actual bug."

Without confirming, your report will be closed in 24 hours. If you'd like this bug to be assigned to you, please comment "I would like to work on this please!".

<!-- gh-comment-id:2435717878 --> @github-actions[bot] commented on GitHub (Oct 24, 2024): Thank you for creating a bug. Please make sure your bug is indeed a unique case by checking current and past issues, and reading the complete documentation at https://docs.cipp.app/ If your bug is a known documentation issue, it will be closed without notice by a contributor. To confirm that this is not a bug found in the documentation, please copy and paste the following comment: "I confirm that I have checked the documentation thoroughly and believe this to be an actual bug." Without confirming, your report will be closed in 24 hours. If you'd like this bug to be assigned to you, please comment "I would like to work on this please!".
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@DailenG commented on GitHub (Oct 24, 2024):

I confirm that I have checked the documentation thoroughly and believe this to be an actual bug.

<!-- gh-comment-id:2435719400 --> @DailenG commented on GitHub (Oct 24, 2024): I confirm that I have checked the documentation thoroughly and believe this to be an actual bug.
Author
Owner

@KelvinTegelaar commented on GitHub (Oct 24, 2024):

This is a support issue, if you are a sponsor you can contact support for resolving this.

<!-- gh-comment-id:2435720119 --> @KelvinTegelaar commented on GitHub (Oct 24, 2024): This is a support issue, if you are a sponsor you can contact support for resolving this.
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